Staybridge Suites Winter Haven Auburndale, an IHG Hotel

Vickie and Dalan were awesome and very professional, true assets to any business!

The alarm clock woke me at 6am, that should have been disabled prior to new customer. Shower floods the room, i used all my towels to sop it up. Front desk had someone deliver new clean towels but they left the soaked ones behind.

Glad to have this option as the hotel down the street we originally booked was gross.

Very clean hotel, service was great

Staff was friendly and helpful, breakfast had wonderful options and changed throughout the week. It was a very comfy and nice quiet hotel.

Excellent customer service

Good hotel just a short drive to Legoland

Had a great stay here. The staff was very friendly and quick to assist

Todo estuvo bien , muy amables fueron con nosotros , todo estaba limpio

Clean property with kind and helpful staff. Breakfast in the morning was awesome (adding gloves for guests to use for serving would be a plus). Breakfast area was very clean with adequate seating. Rooms were also very spacious. Hoping management keeps this place in great condition for years to come.

I love It.

Was pleasantly surprised by the cleanliness and the helpful staff. Would highly recommend this property.

Property & Staff were great. Allowed us to check in early, answered questions & provided extra supplies as needed. I did think it funny that the room was only set up to accommodate 3 persons, we had 4 listed on the reservation. There were 2 spoons missing of the 3, the ice maker leaked, so the fridge had standing water & the base of the freezer was frozen. My 14yo was able to fix it. There was also a seal out in the upper shower glass, 14yo was able to put it back in. Breakfast was great, we were able to make small meals/snacks in the room which was wonderful. We will definitely be looking for more offerings from this brand in the future.

Bathroom was flooded and was told they didnt have another room available

It was a great property. We enjoyed our overnight stay. It was convenient. Check in was easy. The room Was large and very clean.

Hotel is really nice! Super friendly staff, welcoming atmosphere, and really big rooms. We came during December and lobby have fun decorations and front desk had information about local shopping and holiday events nearby. We had an issue with our refrigerator, but the staff took care of the issue immediately and went above and beyond to fix the situation. Loved the layout of the room. Perfect for families Lots of space for sitting separate from the beds. The front desk staff member, Niele was so attentive. Will definitely stay here again!!

Nice clean room and easy check in. Got lucky and got in early. Forgot suit there and they said if we had wanted they would ship if we gave them a UPS label. Great service!

Very nice clean place in the center of a very small downtown Beautiful little town

Property looks amazing, friendly and helpful staff. Room absolutely amazing clean, spacious, all essential items available and more. Stay with my family and puppy it was perfect. The property served all our needs. Breakfast was delicious. Great walking area for pet owners. We will definitely stay again.

Best place to stay in Winterhaven!