Arrived during evening to this Travel Inn where I had made my reservation 3-months earlier, and they did not honor it. Upon arrival into the parking lot I realize it is NOT in a safe area of town. The paint is chipping overhead of the entry-way. A bathroom smell hits you first-thing as you open the door to enter, and the place does not smell clean. The “manager” was very unprofessional. I greeted her, she ignored me. I greeted her again, showed her my receipt of the multi-day reservation I had made and her reply was, “We have NO rooms. What can I tell you? The people that are here don’t wanna leave. We have NO rooms for you.” They did not honor it. As I was leaving, she calls me back and says, “we do have a room reserved for which the person hasn’t shown up, and they paid $800.00 for it, I can give it to you.” 😂I almost fell over laughing within me. I said, “ no thanks! I wouldn’t want to take someone else’s room, nor do I believe anyone would pay $800 for a room, and even less that they’d want to stay here! I think you’re doing me a favor by not honoring my reservation, and everyone will hear about this trashy place.” I made my reservation through a connection through a link from the Southwest Airline, with Bookings.com. DO NOT EVER RESERVE A ROOM AT THE TRAVEL INN in Petersburg/Ft. Lee VA. NOT A SAFE NEIGHBORHOOD. After I left I called the Ft. Lee Base, and the person I was visiting, and they assisted me in finding a room in the very lovely Hampton Inn in Hopewell, VA.