The staff were very nice and helpful. The breakfast tht was included was very limited with cold cereal, white bread for toast and a small waffle machine. No coffee unless you have it in your room. I had to go to 7-11 for bottle water. No vending machines. Rooms were neat.

It was fine

The parking spaces are really close together. They only gave us 2 towels at a time (there were 4 of us). The waffle breakfast on Sunday says its open until 10, however, they ran out of waffle mix at 9am. They turned the waffle machine off and that was it. The front desk person wasn't always readily available when we needed towels or when we were checking out. What we did appreciate about this hotel was the room was spacious. 2 queen beds and a pull out sofa. It was pretty clean, safe, convenient, and quiet! We will definitely stay here again.

Good to stay

On check in I found the "smart card" keys were tricky and went back to the lobby to say I couldn't get the key to work at all. It was sensed by lock flashed red. The clerk gave me key to a different room, and I had trouble getting that one to work but after several tries, succeeded. It seems the key must be held in a particular orientation and location and maybe moved to the lock a certain way. You should make the locks work easier or explain better to guests how to make the fussy mechanism work. The room was in excellent condition as if it was very recently renovated. I approve the floor being smooth laminate instead of carpet. Probably a Covid motivated change. It seems much more clean. It seems bathrooms no longer exhaust the humid air which saves energy but in summer exhausting the air seems desirable. I turned on the heat to warm up the room when I arrived and it didn't have any smell and warmed up the room quickly. the mattress seemed enclosed in a plastic cover. I haven't traveled much in years.Guessed it may be precaution for the scourge of bedbugs I have read about in recent years. I think it a good idea.

Stayed one night and all was good- clean room and friendly staff. Wish there was more coffee available in the morning.

Ok

Smoke alarm low battery beeping starting around 5:20am and continued for 10 or 15 minutes. Not only waking us up but driving our dog crazy. Hotel staff seemed indifferent to issue

We should definitely be refunded/compensated.We were on the bottom floor, and there must have been a leak or just no care for humanity because the wall was bubbling and cracked.In our room we had black mold on the ceiling and we also had mold on the back of the desk chair The pool is definitely not heated. The breakfast bar had cheerios all over the place. It smells weird.

The hallway smelled like the rugs were rotten. Fixtures were loose, including the door lock and fire alarm. Asked for pool towels twice and never got any. Had to go to the front desk for bath towels. Breakfast was minimal - cereal and prepackaged muffins. Area was a mess. Desk employee was on his phone having a loud conversation while trash cans overflowed and supplies were empty. Will not go back.

Continental breakfast is limited. Trash was over flowing. Tables left with dry jams, milk, coffee, and maple syrup. I not only had to wipe down our table with hot water from coffee station and napkins, but also a couple of children who were looking for a place to sit. Hotel worker behind counter just yapped on his phone. Cereal all over the place, milk and cream dried on bottom of mini fridge. Waffle mix all over. Prepackaged pastries. Only coffee and milk provided.

Worst experience every don’t stay there every

N/A

Hotel in general was a bit rundown. I had to open the window because the tile floor was sweating through the whole room after I took a shower.

Dirty and smelly place!

This place is dirty and smelly! The carpets are dirty. In the room, the bed was well made but that piece of cloth over the down comforter to give the impression of a blanket or duvet was dirty! There were marks that looked like grease. The same for the couch which had a lot of spots. With tax, I paid $211 and this was a waste of money. The pool was dirty and was not heated as they claimed. This place is run down and does not worth the price. The most this should charge could be $80 per night. In the lobby, there was a male guest in shorts without shirt! Such a big turn off and waste of money. I was truly disappointed. The pictures does not show how the room actually look.. maybe when they just opened but clearly not now. There were many doors to the pool and there was an awful smell as well. It was a nightmare and a waste of A LOT of money!

They should not mention anything about breakfast included, the holway smelled nasty, and the shower dirty

The hallways smelled of marijuana at night and worse in the morning. The wallpaper was falling off the walls. There were holes in the walls. The lobby was dirty. The desk clerk was asleep behind the desk. The remote to the TV did not work. The batteries were corroded. The clerk wanted to change rooms because the remote did not work. He later came by with a remote with new batteries. The breakfast was not appetizing and did not look fresh.

The staff was very friendly at this location. Each morning we did notice that there was a distinct fragrance which I thought might be incense. I have allergies so it made things tough as we passed through.

This is one of the grossest places I have ever been- smelled like piss, cigarettes, and weed. The floor was sticky. There was blood on the sheets. The bed made scary metal clanging noises every time we moved.