Penilaian & Ulasan Keseluruhan Sheraton Grand Mirage Resort, Gold Coast

Beach front location was excellent but as a whole it could do with a refresh as rooms are looking a little run down. Had a wonderful stay nonetheless.

Loved being very close to Surfers without the riff raff!

Love the property and great for families, however some care is needed of the overall property in terms of being clean. Specially the swimming pool has broken tiles that make is discusting and for some reson my shorts tunred yellow after a few days in the pool.

5 star all the way. Very Waikiki Outrigger classy

Charged parking for full week stay - had to use a seperate scan app instead of just registering your vehicle. No hot water on last morning in multiple rooms, rooms not vacuumed, ground floor hallway smelled of mold

This hotel is in dire need of renovation. We only stayed a night before changing hotels as it was so bad. There were so many problems but to name a few: - terrible musty smell in reception upon entry - old run down rooms with stained bath tubs, chipped walls, mouldy bathrooms - for over $800 per night - ridiculous - pool old and dirty - creepy crawly in the pool and men scooping old leaves at 11am - Rusty exterior, run down decks and pool features - buffet breakfast poorly set up with no crockery and cutlery available, many food items run out, poor selection of fruit etc - Veuve bar at pool - good idea - but not even set up properly, no ice, no Veuve glasses, poor barman didn’t even have the ingredients available in the bar to make one of only five or so Veuve cocktails on the menu - he was so frustrated and apologetic - Staff were great - let down by facilities Do yourself a favour and stay at the Langham for an amazing time!

The place needs a good renovation. The pool is filthy . Rooms are dusty . Not worth the price

The worst stay I have ever had at a Marriott or Sheraton property. Not what I expected as I have always had a wonderful experience with these brands. Issue after issue getting our room serviced properly. Resort overcrowded and service was terrible.

全て最高でした。食事やビーチまでの距離、綺麗さ。 目の前のビーチで海水浴を楽しめました。どのスタッフも皆さん素晴らしい

My partner and I stayed here over the new years period. The resort is beautiful and the staff are friendly and lovely. The pool is great along with the pool bar. In saying that, I’d still rate it average for a resort as there were limited restaurants available within the resort and outside that fits those with special dietary requirements. Other things that made me score this as average was the room had lots of ants and our room was only serviced once the entire stay despite putting down the card to have our room cleaned. We were also charged for something from the minibar we did not take, however this was addressed by one of the friendly receptionists! I feel like there could be so much potential eg. An onsite gym, other dining options, perhaps a convenient store etc especially considering the location is abit out of the way from the main part of the GC. Overall, had a great still though!

Great hotel and location. Direct access to beach and pool facilities in hotel, service is great from front desk, dining, pool. Would recommend.

リゾート感もあり、ホテルも綺麗で過ごしやすかったです。 日本人スタッフも多く、英語が苦手な私達には助かりました。

Its was fabulous! It was sad that pool staff show poor human nature ( two guys). It was reported and it was note by management, however, damage was done from experience - sad! I would return as I had booked 3 room for family and friends

この時代にこれだけ不衛生な施設で営業していることに驚きました。

Outdated, no daily house keeping services provided despite being advertised. Very limited tv channels. Pool hospitality services very poor, waited 2 hours pool side for fish and chips and then another 40 mins post complaint. Upon checkout, invoiced twice on a number of items. Spent 30 mins personally reconciling the final account on check out. Very disappointed overall.

Great setting

Beautiful

There was mould in the bathroom and alot of dust in the room.

It’s a great place if you are going for a tropical vibe. At times, you cannot tell that this is Gold Coast. Feels like a warm Indonesian Resort. Staff were great, greeting us every time we passed by. A few bits on the lobby roof were peeling, and some very minor scratches on the woodwork but otherwise wonderful. Bargain.

Excellent location, beautiful place room service great amazing looking pool