Penilaian & Ulasan Keseluruhan Porto Platanias Beach Resort & Spa

The staff at the reception is very friendly and helpful but the room service doesn’t always respect the do not disturb sign and will not only walk in (more than once) whether you’re still in bed or in the shower but will insist to ask to clean the room even when you say no. It’s unfortunate because the rest of the experience, amenities, site, etc. Was excellent.

First of all, the hotel was definitely not worth the money we paid. Many services that should be included in a five-star hotel came with additional charges here. For example, even if you are an all-inclusive guest, you still have to pay 5 euros for one sunbed on the beach. Access to the indoor pools and sauna costs 20 euros per person, and the water park is also an extra charge. They told us that beach towels could only be changed every two days. Moreover, one of the reception staff members (not all, but this one in particular) was extremely rude. For the price we paid, we essentially just got a bed to sleep in and breakfast.

Ci siamo trovati molto bene. L'hotel è accogliente e il personale è molto preparato e disponibile. La spiaggia è a due passi e lungo la strada sono presenti numerosi negozi e ristoranti. Unica nota negativa: uno spiacevole fraintendimento per quanto riguarda l'all day dining, per il quale il cameriere di turno è stato molto maleducato. Fortunatamente il resto dello staff si è dimostrato all'altezza.

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Loved the room and the view we got. View to the lounge bar and the adult pool. Very nice. Loved the service from the bartender at Hermes lounge bar, he was so kind and gave excellent service! Worth visiting and chat with him!🌸 Also the location was perfect, close to the beach and the night life in Platanias ❤️

Staff were great. But, the hotel is more like 4 stars rather than 5.

Very nice hotel, clean, and very friendly staff. The area a bit too touristic for my taste, but that's ok.

It was great

The hotel is in a great location and has all the amenities necessary for a family holiday. Was disappointing that there was absolutely no guest/ customer service. All inclusive is terrible and confusing along with the processes and systems the hotel has. Such a shame for a property that could be amazing. A let down for our family holiday and won’t return in future.

Et super godt hotel med flere pool. Personalet er suoer imædekomme de og venlig. Der er meget rent og pænt Hotellet ligger ikke på stranden. Dwr er en trafikeret vej imellem stranden og hotellet. Hotellet har et kæmpe problem med liggestolene. Folk står op kl 5 græsk rid for at reserevere og perosbalet gør sjællendt noget for at fjerne håndklædwr fea de resverede liggestole. Jeg har været der i 10 dage og personalet har kun gjort noget på min sidste dag hvor de fjenede håbdklæder for folk der har reserveret men kom først efter flere timer.

We were traveling with two families, children 4, 5, 7 and 7. The hotel was great! Lots of great pools, great location and really nice two bedroom room. Animation team, which was responsible for the program and especially children / kids club was great. Our kid spent 1-2 hours each day (except one) in kids club and also joined the mini disco in the evening. There were lots of great people in the animation team and our kids loved those people there. There are also really many nice restaurants near by. I can only recommend and we are already planning another trip there next summer.

We love it the hotel is nice .

We stayed for four nights with all inclusive. Excellent buffets - three meals a day. Beach is very close and very kid-friendly. There are snorkelling opportunities along the stone pier on the left side of the beach. We also took a two-hour boat excursion to the nearby island, which is recommended. In general, a very comfortable and relaxing stay. Rooms are modern and clean, we had a maisonette for four persons with a small balcony. Just a few areas of improvement: a) the safety lockers should be included in the price, b) there were very few power outlets in the rooms for charging and there were nowhere to hang towels in the shower room. c) it would have been nice to get a few water bottles daily to the room, as part of the all inclusive deal.

Family resort. feels like 1000's of people there. Crowded. If that does not bother you, ok place. Noise at night from pool or karioki irritating.

Flott og veldig sentralt hotell! Ligger rett ved flott sandstrand, og mange gode lunsj- og middags restauranter. Rent og pent, med hjelpsomme ansatte. God kapasitet og utvalg ved frokosten. Et lite minus er for få solsenger ved bassengene og ved stranden.

Super établissement idéalement situé, plage et piscines, proche des commerces et des restaurants. Chambres super ! Tout le personnel est très sympathique et agréable. En formule tout inclus nous avons passé 10 jours de pur plaisir.

Was amazing

Nous avons séjourné 5 nuits dans cet hôtel. Nous cherchions le bon compromis pour se reposer dans un ressort tout en visitant la région. En termes de situation géographique, l’hôtel est bien placé (même s’il s’agit d’un repère à touristes) et situé à 15 minutes de la Canée (notre coup de cœur) et à 30 minutes du port de Kissamos pour ceux qui souhaitent découvrir la beauté de Balos Lagoon. Pour ce qui est de l’hôtel en tant que tel : - le personnel est peu aimable - la chambre mal équipée (pas de cafetière, pas de prise électrique à moins de débrancher une lampe, pas d’informations mises à disposition sur le fonctionnement de l’hôtel...) - literie médiocre : mon compagnon et moi dormions sur deux niveaux différents car les matelas du lit double n’étaient pas à la même hauteur - chambre propre mais savon et shampoing jamais rechargés (il a fallu qu’on réclame) - les piscines n’invitent pas à la détente car enclavées dans le béton, au milieu des logements. Compte tenu du coup de la vie en Crète, on a trouvé que l’hôtel était un peu cher par rapport aux prestations.

Hotel war nach dem Zimmerwechsel Okay

We had a nice stay, the room was clean and breakfast plentiful. My only gripe is with the beach -- the dried seaweed should be cleaned out daily.