The property is not accessible by car. It is an old castle on top of a hill with a very narrow street that literally only a smart car/smallest Fiat can navigate. Any other car will get stuck (and have to get towed) or back up 200 meters with virtually no clearance on either side. Instead, you have to park in a cemetery parking lot and walk 15-20min up a very steep path (with luggage!) or ask the hotel to send a smart car to pick you up (very time consuming).
This is not highlighted in the hotel summary, there are no warning signs at the beginning of the narrow “street” leading to the hotel and there is no established valet service.
We booked the hotel because it is less than 15 minutes from the Nice airport. We indicated in the booking that we would be arriving at 11pm and spoke with hotel reception twice that day to keep them updated and make sure someone would be there for check-in.
Incredibly, no one told us about the accessibility issue. Therefore, we arrived late and tired only to drive our car down the long, narrow “street” to the point where we could drive no more and almost got stuck. We had to call the hotel and fortunately the night manager was able to help direct us while backing up 200 meters with virtually no clearance on either side. We then parked our car in the cemetery lot and he drove us to the hotel.
We were astonished to hear from him and morning reception that this happens regularly. There were also no towels in our bathroom and room smelled of smoke