Clean and friendly service

Awesome all around!!

This is a fine place to stay but I was surprised by the question “why do you need a place to stay tonight?” asked by the front desk.

Would recommend

Front desk was very helpful. However, was charged for a nights stay even though the locks to the room didnt work and we left after 4 hours when we found out. We had to leave due to no security to our room. Could push the door right open. The hotel knows this is an issue. Stay away if possible.

There where a few cosmetic issues in my room ( porcelain lid to the toilet tank had a large chunk out of it exposing the water in the refill tank) but nothing that I would say that would prevent me from staying here again. The property was clean safe and easy to get to. The front desk staff were both excellent! And my bed was very comfortable and my stay was extremely quiet.

No

Overall the property and rooms were nice, a lot of food options close by. Only dislike was the cardio machines in the workout room did not function properly when we tried to use them but overall a nice workout area.

Would have stayed lady on the phone no name told me they accepted cash. When I drive there ready to pay for room was told they did not accept cash. Had to find another hotel. Very disappointing

Sometimes no hot water in the morning or at night. Roach was waiting outside our door. Insect on pillow when we got there. House keepers only come every 7 days so basically if you’re there for less than that you won’t see a house keeper and no they won’t even take the trash outside your door. Staff was friendly though. Free laundry and gym. Price was good for the stay but could fix some the above would be great.

Waited 10 minutes at desk. Guy walks up says name and never said another word until he said "elevator is that way. Shoved a paper at me and never said anything so I filled it out. The hotel was very quiet and it was clean.

The front desk attendant at check in was very polite and welcoming. The room was clean and the bed was very comfortable. I was on the 4th floor so it was quiet. Not sure if it was because I was on the 4th floor towards the end but had cold showers every morning for the first 3. The front desk attended said to let the hot water run for 15 min in the morning before getting in the shower. That helped but wound up turning on the shower, the bathroom faucet and the kitchen faucet and got hot water after about 10-15 minutes. Stayed 11 nights. Was told when I checked in that seeing that I was staying so long housekeeping would not come until the 7th day but if I needed fresh linens to go to the front desk. Was there 11 nights never received housekeeping services. Being there 11 nights it was nice ti be able to cook dinner every night and not have to eat out every meal. I would stay there again but it wouldn’t take much effort on there part to make the experience better.

When I checked in there was nobody that could speak English at the desk. I waited at least 5 minutes before someone came in that could handle getting me checked in. Also there apparently rooms are not made up every day (they said weekly)_ I either missed this notice when making my reservation or Expedia did not show this in the listing. Had I undersatood this I would have made another choice.

Parking spaces are wide but not enough. During my stay I was moved rooms. AC was not working, spoke to clerk and manager but it was never fixed

We showed up with a confirmed stay and they told us we had no room We will never stay at one of your hotels again!

I got a call just before arriving, letting me know they didn't have a room like I booked and offering me a queen single bed room with a pull out couch. We called a competitor and stayed there. I would have liked a more helpful option from this hotel (couldn't they have helped us find a room elsewhere? What about you, Expedia? Couldn't you have helped?

Everything was GREAT !!

Everything pleasing except toilet tank valve sticking open

Flap on toilet keep staying open. Fan in bathroom was not working. Outlet outside door was sticking out a half inch away from wall on a corner.

I couldn't find anything wrong! Immediately walking in it smelled so fresh and clean. Staff was friendly and helpful. Zero: bugs, dust, hairs, weird smells, noise. The water pressure was strong.