Apartment in Kuantan City

1 of the staff was not professional or friendly which made customer feel offended by her attitude.

The reception staff are not friendly; Zero smiles and unfriendly tone. Staff should be trained to smile while attending to guests. There 's not enough hotel umbrella to use during raining, to walk across the road to the mall. Quite frustrating! Having said that, the breakfast spread is great. Room is comfy though the TV has limited channels and screen is blur.

Good stayed. Once check in, TV cannot open, staff upgrade to premium room. Good and nice staff.

I had a great stay at this hotel! The room offered a beautiful city view, and the included breakfast was a nice bonus. The bed was very comfortable, and the room and bathroom were both incredibly spacious, which added to the overall experience. The hotel lobby and room size felt like a true 4-star, even though I paid a budget rate, which made it feel like excellent value for money. The only downside was a slight sewerage odor in the bathroom, which was a bit unpleasant. However, the positives of this stay definitely outweighed that one issue. Overall, I'd recommend this hotel for anyone looking for quality on a budget.

Their pillow and pillow case is dirty. Bedsheet have yellow stains. Please look at the photos.

The staff are very friendly and accomodations.

Nice river view, buffet breakfast OK.

The location is very convenient…The ambience is nice

The staff are friendly and support. The hotel location is convenient access to nearby location by walking distance.

Excellent location. Very good reception staff. Rooms are clean.