Villa in State of Victoria

There is no housekeeping on daily basis. Was told they only do housekeeping on the 3rd day based on my duration of stay. I thought housekeeping is the minimal as we expect to have clean beds and clean toilets after long day outgoing. This is quite a disappointment.

This amazing price in the center of melbourne, everyone knew that mercure always clean. The most important we don't need to much effort for eat. All around the hotel are nice restourants. Highly recommended!

Satisfied stay here 3 times already.

Location is very convenient to the free tram stops, shops, and QVM. The hotel and room is clean and comfortable, and is also kids-friendly with their small corner for kids to read and play down at the lobby. Property is secure too and they had assisted us with storage luggage when we arrived early before the check in time. Staffs are helpful and friendly.

Everything is good, but the space for 2 people seem to be so small, there is no place to put the baggage in the room.

Great location, staff and service. Room is big, clean and comfortable. Highly recommended place to stay.

Location is great, many restaurant within walking distance, at the front office staff is very helpful.

Bathroom light was flickering, irritating to the eyes.

Good location, staff friendly.

I asked many times to clean the room but never been cleaned up.