Villa in Chiang Mai

Poor service, not very clean, far center……

Very generous hotel with an affordable price! The room are clean, quite spacious, the only problem was the positioning of the lamp (hangin in front of the only big mirror in my room). They give free popcorns and drinks to their guest for free, and my family really loves it. The receptionist are great too, we have such a wonderful experience staying in this hotel.

I enjoyed my 8 days stay in this hotel. Helpful is friendly and helpful. Room is clean. It 's worth the price.

Good value with service and the location is very great!

The staff were really helpful and friendly.

Nice location, affordable, a lot of restaurants and 7-11 in front, so privacy, quite, and can park motorcycle. Not far from Central Plaza Chiang Mai and many tourist attractions. The staff also so kind 🙏🏻. Definitely will back to stay here again ♥.

.-Dear b2 pano Residency Management Team, I am a regular customer at b2 pano Residency and have always enjoyed my stays with you. Recently, I booked a room in the highest category, expecting the quality and comfort associated with it. However, I was placed in a lower-category room, despite having paid for the highest option. I was informed there was a lack of availability for the room I booked, even though my booking had been confirmed. I understand that availability can sometimes be challenging, but I was disappointed, as this did not align with the service I've previously experienced at b2 pano Residency. Implementing a clear policy or providing suitable compensation, like a rate adjustment or a future upgrade, could make such situations feel fairer and more transparent. Thank you for considering my feedback. I look forward to seeing how this process might improve for loyal guests like myself, and I hope to continue my relationship with b2 pano Residency. Warm regards,