Really terrible hotel, staff not friendly at all, they charged me 1 pound for each minute late check out. I lost my passport in my room and I asked for a minute to find ot out, I was late about 10 minutes checking out, and they asked me to pay 1 GBP for every 1 minute. Terrible, the hotel room is not equipped with air conditioner, feels very hot in summer and I can barely sleep.
The area is very OK and very close to paddington station, and lots of food around. Famous landmarks also can be reached on foot. Room was quite small for 3 people but we managed to fit. Hot water was working.
good...but staff restaurant not so friendly..i was book room include breakfast...but he always asked me if breakfast only for guest who paid the room with breakfast..😅..if I not paid it...i wouldn't even came to restaurant
1. When at first time came to the room, the glass window already cracked. 2. Days 2, started on 4.30 until 07.00 AM, there was no water in bathroom. 3 times calling no responses. I have to go down to reception to complained. So I suggested to give the other room just to shower. They give in the other tower room.
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