A night before we leaving to Kyoto, I ask receptionist assistant to make reservations for tomorrow taxi from hostel to kawaguchiko station. The receptionist said the taxi will come at 10.10 because our bus reservation at 10.20. The next day, when I check out at 10.00 the receptionist said the taxi already wait from 9.50, I said to the that last night they said 9.50 not 10.10 so I have to pay 830 yen and they reorder the taxi. When we arrived at kawaguchiko station, taxi fare is 1.370 yen and taxi driver said that I need to pay extra 2.000 yen because he wait too long. It ridiculous they charged me extra because they made incorrect information, total taxi that I have been paying is 4.200.