Find Best 5 Stars Hotels in Balok

I love very much. Cherating Inn! Will come back again In Shaa Allah. The room is so spacious for a big family like me. 8 persons, comfortable, and clean. Swimming pool is just in front of our room. Only food is just so so.

Poor maintenance, broken fixtures & room door, peeling paint, outdated decoration and unpleasant smells (room and outdoor)

A lot of noise which can't sleep well, dirty floor and bathroom.

Staffs were friendly, pool was okay, facility was great however toilet and bedroom cleanliness can be improved. Overall were okay. Can revisit next time. Thanks.

Pleasant stay with the access to beach. Such superb clean and hygiene apartment. Everything is great!

My recent stay at the Adena Beach Resort was disappointing, failing to meet expectations in several key areas. While a couple of positives existed, they were overshadowed by significant drawbacks, with one notable exception. Positives: * Location: ⭐⭐⭐⭐ - The hotel's location seems to be a strong point. Proximity to the City Center and accessibility are highlighted as positives. * Cleanliness: ⭐⭐⭐⭐ - The room, bathroom, and hotel areas are reported to have met satisfactory cleanliness standards. * Exceptional Staff Member: A Malay elder security guard provided outstanding service, deserving of special recognition and reward from the hotel. Their dedication and positive attitude were a highlight of an otherwise lackluster stay. Negatives: * Room Comfort: ⭐⭐ - This is a major issue. The room was not spacious as desired, impacting the overall comfort. Combined with concerns about ambiance and soundproofing, the room fell short of expectations. * Service & Facilities (General): ⭐⭐ - While family-friendliness and Wi-Fi are mentioned as positives, the staff's demeanor (excluding the security guard) significantly detracted from the experience. The staff generally attended to guests without smiles, creating a less than welcoming atmosphere. * Dining: ⭐⭐⭐ - The hotel food was decent in terms of taste and price, but the variety seemed to be lacking. Specific Highlights & Issues: * Issue: The lack of spaciousness in the room, coupled with the generally unsmiling staff (excluding the security guard), significantly impacted the overall experience. Further issues with ambiance and soundproofing are suggested. * Issue: While the price was deemed "ok," it doesn't seem to have compensated for the other shortcomings. * Highlight: The exceptional service provided by the Malay elder security guard deserves special mention. Their positive attitude and dedication stood out. Additional Notes: * The provided information doesn't offer a complete picture of the resort's facil

The villa is like flying business class, but staying at the chalet feels like two level down economy, if there's any.

the worst management service ..will not recommend to anybody to stay

1) Check in staff was good and tolerance. However, check out staff very rude and don't have a good personality. Is the villa is your property the way you handle us? FYI, we check in on 6 plus PM, 2) Not worth the money, beach no good, too much rock plus no beach guard, breakfast and dinner limited choice, breakfast also has limited time. 3) Discrimination? There is two types of room preparation we heard when we arrive at hotel lobby. One is room preparation for VIP and another one is for common people like us I guess. 4) There is an insect/fly at the room ceiling (2 single bed) and toilet room. I have a picture with me if the hotel want to see it. Must understand pay around 2k per villa it must be clean well and supposedly there is no differences between VIP or common people. If you want to treat them only then only open for them nor for another guest like us. Thank you very much.