Hotels in Pasig

My son and I had a wonderful staycation at bsa twin Tower. Hotel staffs are friendly and helpful to the guest. I could say that we enjoyed our staycation. Wish we could have stayed longer. Indeed, we achieved our goal to relax and to bond. Looking forward for another staycation at bsa twin Tower.

Staff service to be improve. Temper look not good. Cockroach appear frequently even on bed, can be improve. Air-conditioning lighting all good. Others all look clean. Near by shopping mall walking distance.

The hotel is located at the metro, very convenient and accessible to Ortigas area. The hotel staffs are very accommodating. The rooms are kept clean and organized. It 's value for money. Highly recommended!

Room was clean, staff are approachable. I would suggest you to clean the pool area, the brown edges are actually dirt stain.

We had an unpleasant stay in The Linden Suites. We paid 6k for our room and it was a 4-star hotel so we expected that it will be clean. However, there were lots of issues in their amenities as shown in the photos aside from the incomplete supply of common necessities such as slippers. We were two but they only gave us one pair. We can somehow forgive those stuff but we encountered unpleasant attitude from staffs as well. 1. We waited for more than an hour before we were checked in. (Understandable because the desk was busy with the DILG and Deped people I think.) However, the people at the front desk did not show pleasantries when I approached them. 2. Our internet was poor so they gave us two vouchers. My husband called the desk and a guy picked up the call but for some reason, the front desk cut the call (or the call was “accidentally disconnected”) but we waited for a return call but didn't receive anything. 3. Receiver in the restaurant stopped us from entering because we were wearing our sleep wears (terno pajamas). We normally wear our pjs even in other countries. Their rule is understandable because then again, I think there were lots of DILG people checked-in that day (but they should've at least advised us not to wear sleep wear when we were checking in). We eventually changed our wears but when we sat down, there were hairs in my bacon. 4. The front desk called at 10:30 and asked us to check-out at 11 although we requested the day before for a late check-out. I hope the staff do better next time. 🙃

Best hotel staff ever in Ortigas and very recommended location

Definitely will come again, the service and overall facilities are beyond my expectation. Probably the highest value for money hotel in the area

The room is perfect. The security guide is friendly and hospitality. The food is delicious.

Our overall stay for Father's day was nice. We were greeted nicely. Check-in process was smooth and we were upgraded free (thanks to Jas from front office). Despite the room size being the same with what we booked, what stood out was probably the view as we were assigned in a room on a high floor overlooking the city lights, really nice at night. There was a fruit plate (apples) as welcome amenity and what I really like best was the room and amenities throughout the hotel was spotless. In-room amenity included a coffee machine, water heater, mini bar setup, mini sofa and office chair, cool toilet with bathtub having quality-made toiletries and a high-tech toilet bowl similar in Japan *wink*. The water heater was nice too, especially for a person who's having a hard time bathing in cold water, when I tried exchanging the shower handle, it was adjusting properly to the temperature you want yey. Cause for other hotels the heater doesn't usually adjust exactly to the temp needed. The breakfast buffet was good except that we didn't enjoy it that much because one of my kiddos had puked after eating there. (don't really know why) There were several options but the taste was okay, nothing fancy. The highlight of our stay was really the heated pool. My kids loved it and the size of their pool was quite big. I loved that they provide swimming gear for kids too. We really had fun swimming and I tried the jacuzzi quickly but I don't think it was for me. They also have a sauna and gym (no time to check though). Judging from the amenities we've tried, the place was really clean, comfortable, and suitable for all travelers. What I would like you to highlight though is that despite having all of these, I felt that there was still something missing. The service felt bland. I feel like the people (not everyone though) lack the hospitality itself. Not everyone is smiling and I don't know how to describe it but this is definitely something they could improve on.

Very friendly staff and room was clean. Although we were transferred from Escarpment to Hillcrest :/ and I requested for a non-smoking room but there were ashtrays in the room assigned.