5 Stars Hotels in Bai Chay Ward

We paid for a double room with a window. The window das opening in a storage room, no fresh air at all. Instead of one double bed they joined twin beds and they didn't put sheets, just 2 blankets thrown on top of them. The bathroom was dirty as the rest of the room. We asked for the pool and the terrace and they were also closed. We went for breakfast and they didn't make new coffee, they gave us instant coffee for us to make. The only positive point is that staff was very polite but didn't understand a word if English. The one who spoke English asked for my number to help and never got in touch. The area around is completely deserted, just empty buildings. Definitely not recommended

Excellent staff with remarkable ambiance

Wonderful place for staying in Halong. Quiet and very nature space make me feel very comfortable. Room was so clean and well decorated. Host is so supportive, he helped us a lot. Highly recommendation!

I recently stayed at a hotel with incredibly helpful staff. They were amazing when it came to arranging transportation services for me. From calling taxis to recommending local transportation options, they went the extra mile to ensure I had a smooth travel experience.

The room is very clean, and staffs are tremendously nice.

We stayed at The Watson for three nights. While the location isn’t particularly close to major attractions, it’s situated in a peaceful area. The staff, including those at reception and the bar, were friendly, attentive, and always smiling. The breakfast spread offered a good variety, though I personally found the Pho to be a bit salty. The pool was lovely, but unfortunately, the water was quite cold. Our room was spacious and comfortable. However, the door wasn’t soundproof, so we could hear construction noise from outside during the day. Thankfully, the work stopped at night, so we were able to sleep well.