The hotel has a good location but other than that we were extremely unhappy. the rooms are very small, the toilet and shower is built into the small room. It feels like a ferry hut. elevators are small and jerky. except for this we also have a very unpleasant story that started when we checked in, quite late in the night, the clerk insinuated something about my passport being worn out - on the outside. he said something like: "I have never seen that". which is an odd thing to say. Nevertheless, the rain was pouring down so we wanted to park our car asap, but the clerk informed us that the parking was full. First time I've experienced this. He gave us some instructions where we could park our car, but that parking was also full, because it was dark and extremely wet I just parked on a parking lot close by and I didn't see anything about parking fees. (I was going to move the car next morning anyway). Next morning around 9am I went for moving my car to the hotel and of course the car had been fine, my fault but I still blame the hotel for not having enough space. When I moved to the hotel park another clerk implicitly told me that they will charge 15 nzd per day at the hotel. First time I have ever heard about this. Even hostels provide free parking but not a 4 star hotel in Christchurch. Unbelievable. Also after night 1. we left the room around 10 put out the sign that said please make up our room, when we got back around 2-3 pm, the room wasn't cleaned. the next morning when we were supposed to check out, guess who wanted to clean our room at 9.30. overall the hotel seems like a low fare cost airplane, the price in the beginning seems reasonable but the end price turns out to be very overpriced compared to what you get. the portier was very nice though.