We booked 3 days in hotel, but our rooms was only clean in 1 day. The rooms was so dirty. The toilet tissue, shampoo and body wash not refilled everyday. When it was out, we called to receiption and waiting more than 1 hour in order to receive half of toilet tissue roll. The lift had always problems so we have to wait so so long time for up and down. It is our first experience as well as the last. Because it is so bad for our trip. Never come back to Ruby Hotel Nha Trang.