all the staff are friendly, especially the FO staff are very kind, if I'm not mistaken her name is Dinda/Diana I forgot, the best anyway.
the hotel is okay, the facilities are very kids friendly.
Suggestions:
- The room window has a part that can be opened slightly, so the room is not scary because of the humidity, fortunately it doesn't bother the kids.
- provide a smoking area even though it's in the corner of the parking lot, rather than guests sitting on the steps of the lobby door.
- for the restaurant in the lobby, why is it that when I order, the taste is all bland? 😅