Great view of mountain and lake. Large parking area. Spacious and clean room although there are some hotel area being renovated. Could be better if the surrounding area can control the flies, especially in restaurant area.
Very happy but it's not worth it to come here by car because the road access is very damaged, some facilities and entertainment are not available such as microwave, refrigerator, bonfire, and the breakfast food is also not that good.
I had probably what as the worst experience in a hotel in my life. It started when I arrived there with my mom for a hiking to Mount Batur on next morning. The first thing that got our attention was the fact that the bathroom was not private. And got a bit worst when I realized that the hotel has around 20 of the glamping but only to toilets and 3 showers for the hotel amount of guests. After that we realized a big group was arriving and already starting to play loud music and karaoke. Our hiking was going to start at 3:30 AM so I asked the staff about because we got suspicious of they having a party there and they told me was just friends and they gonna stop later. Went for dinner and 8:30 PM we came back but the music was still there. So I asked when was going to stop cause we need to sleep as early as possible and they answered that was going until 10 PM. Even though was super Ann to have non stop music and chatting close to the tent, there was non stop flux of people coming and going from the bathroom. It was kind of like a party's bathroom but I was sleeping right next to it and what separates us was just a layer of cloth, so felt like people were in my room. At 10 pm I went to the reception and asked them to talk with guests and stop the party. One guy said he was going immediately there to do that. Then the music stopped for like 10 minutes and started again. Before 11 pm I tried again to talk with staff but they're not there. So after a while the receptionist came from the party area (can't say if she joined them) and I asked once again to stop the music cause in around 4 hours I needed to wake up. She went back there but nothing changed. So I gave up and just tried to sleep and eventually around 1 AM the music stopped for good and I could rest for 2 hours before wake up for the hiking. On my way back to the hotel they offered me breakfast and I answered saying I wanted to sleep cause couldn't rest because of the party.
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