IMPORTANT: Identity registration is required for SIM usage in Taiwan. Please refer to "Good to know before visiting" section for registration instruction!
Tap 'Read more' to check whether your phone/tablet supports eSIM, how to activate it, and other important need-to-knows!
Enjoy fast connection speed with 4G connectivity
Receive your eSIM quickly via email, set up, and activate within 30 seconds
No need to change your physical SIM every time you go abroad
Please make sure your device supports eSIM before making your purchase. Any eSIM that cannot be used due to device incompatibility will NOT be refunded.
HOW ESIM WORKS
An eSIM is an industry-standard digital SIM that allows you to activate a cellular plan from your carrier without having to use a physical SIM. You can install eSIM and use your physical SIM at the same time.
HOW TO ACTIVATE THE ESIM PURCHASED ON TRAVELOKA?
After purchase on Traveloka, your eSIM needs to be activated before use. To activate your eSIM, visit the redemption website by CLICKING ON THIS LINK. Β
On the website, input your email and the voucher ID found on your Traveloka voucher.
After you input the above information, a unique QR code will be sent to your email by Gohub. Please note that there is only 1 QR code for every eSIM you book. Each QR code is valid for 30 days from the redemption date.
Scan the unique QR code to activate your eSIM. Make sure that you are connected to WiFi before scanning the QR code.
Please note that the QR code on your Traveloka voucher cannot be used to activate the eSIM. To activate the eSIM, you have to scan the unique QR code sent to your email by Gohub.
SUPPORT
For more information regarding eSIM activation, usage info, or troubleshooting, please contact customer service at +84-866-44-00-22 (Zalo/WhatsApp/phone call) or via email at traveloka@gohub.vn (Customer Service Operational Hours: Every day, 08:30 β 24:00.)
QR CODE ACTIVATION GUIDE
FOR iOS
Step 1: Go to Settings > Cellular (or Mobile Data)
Step 2: Choose Add eSIM or Add Cellular Plan
Step 3: Choose Use QR Code
Step 4: Scan the below QR or tap Enter Details Manually and enter the activation code if you can not use your device to scan your QR. You can also choose Open Photos to upload the image of the QR code
Step 5: Click Next to finish the activationΒ
Step 6: Upon arrival at your destination, turn on Data Roaming and Cellular Data to start using the internet (Note: Do not enable Data roaming beforehand to prevent early activation of the eSIM)
*Note:
The period of your eSIM validity will start from the moment you activate it on your device.
Only IOS 17 and above allows users to open QR codes from βPhotosβ
FOR ANDROID
Step 1: Go to Settings > Connections
Step 2: Choose Add eSIM
Step 3: Choose Use QR Code
Step 4: Scan the below QR or tap Enter Details Manually and enter the activation code if you can not use your device to scan your QR. Besides, you can upload the image of QR code
Step 5: Click Next to finish the installation
Step 6: Upon arrival at your destination, turn on Data Roaming and Cellular Data to start using the internet (Note: Do not enable Data roaming beforehand to prevent early activation of the eSIM)
*Note:
The period of your eSIM validity will start from the moment you activate it on your device.
Only Samsung Galaxy S20 (and above) and some Android Phones allow users to upload QR image to set up eSIM.
some areas had no access to internet. incredibly frustrating especially if you need it to access Maps
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CT
Charles T.
6.0
/10
Reviewed 12 week(s) ago
Internet usage above 5GB can no longer be accessed
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PN
Phng N. N.
8.0
/10
Reviewed 14 week(s) ago
Fast and strong connection. However can not use TikTok
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P***a
8.0
/10
Reviewed 16 week(s) ago
nice I would love to buy again
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L***Y
6.0
/10
Reviewed 16 week(s) ago
I can't watch tik tok, I feel so uncomfortable
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m***i
4.0
/10
Reviewed 17 week(s) ago
The 10Gb SIM is so weak, I just bought it for about 4 hours and I can't use it, too bad.
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U***a
10.0
/10
Reviewed 17 week(s) ago
working good in taiwan, signal is good and internet never failed.
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TT
Tran T.
10.0
/10
Reviewed 18 week(s) ago
Very fast and convenient. Will continue to support
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QH
Quy H. P.
4.0
/10
Reviewed 20 week(s) ago
You should inform the customer know which model of cellphone can use the e-4G Sims. I use the old iPhoneX and I cannot use this e-4G Sims. It cost me more than few hundred VND and I cannot use it.
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Chu G. B.
10.0
/10
Reviewed 21 week(s) ago
Very economical. Recommended to buy when traveling to Taiwan
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N***a
6.0
/10
Reviewed 21 week(s) ago
Canβt activate to use. When I arrived canβt use at all
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Chu G. B.
10.0
/10
Reviewed 22 week(s) ago
The service is quite good, the capacity is stable, and the payment method is quite convenient. The activation instructions are also quite easy to follow
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H***a
10.0
/10
Reviewed 24 week(s) ago
Very convenient, cheaper than buying at destination. The support team is very enthusiastic in guiding installation.
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1 people find it helpful
N***n
10.0
/10
Reviewed 26 week(s) ago
The network is stable, quick installation and can be used immediately, so be sure to buy the appropriate capacity
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HP
Hoang P. L.
6.0
/10
Reviewed 36 week(s) ago
5g is really slow. As the sim card has no phone number so you cannot register for uber or other services. 5g sometimes is extremely slow.
1 people find it helpful
LT
Le Thi T. T.
4.0
/10
Reviewed 37 week(s) ago
The network is almost unusable. Calls are unstable and can't be made. Text messages are sometimes received and sometimes lost. Sending a photo takes a whole day and it's not certain that it will be sent successfully. Completely useless.
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Truong V. T.
10.0
/10
Reviewed 41 week(s) ago
It is recommended to have a more diverse sim period, for example 7 days
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TP
Thien P.
6.0
/10
Reviewed 50 week(s) ago
Network quality is unstable
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1 people find it helpful
NT
NGO T. H. T.
10.0
/10
Reviewed 65 week(s) ago
Excellent, give 5*
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TT
Tran T. B. T.
10.0
/10
Reviewed 68 week(s) ago
Purchasing and registration procedures are simple and fast. Product quality is good. Fast, smooth internet connection.