We travelled as a couple and they gave us a room good for 3 persons so it’s all good. More room for all our stuff. Check in was quick and we had to leave a 100AUD deposit. Room is clean and they refill the coffee/tea/sugar/milk/salt and also the toiletries everyday. You can cook inside the unit. Overall a good stay cause it’s in the CBD and very close to the free trams.
It is a great location for trams and trains being so close to Southern Cross Station and easy access to the Skybus as well. Room was basic but comfortable and clean and staff were friendly. However the heater is too noisy for me to sleep well.
Centrally located hotel very near to 2 tram stations. I was upgraded to a room with a double and single bed at check in. Price is cheap for a Hotel in Spencer Street. Room is clean with daily change of towels. Hotel Breakfast is basic but the Cappuccino and Latte provided during breakfast is good.
Stayed here for 7 nights with my family. Requested for same level and was fulfilled. Late check out request was fulfilled to 12pm instead of 11am. Upon check-out, staff was kind enough to let us keep our bags in their space as our flight is only at 6pm. Location was just beside the Southern Cross station, you might need to explore"short-cuts"to gain access to city as there are designated lifts nearby instead of climbing the stairs. Overall good experience and place is not so busy compared to in CBD.
Such a lovely experience. The staff, Ms. Bintang was very friendly and helpful. Our room was nice, the bathroom was recently renovated and the view from the balcony was amazing. Will come back for sure.
Grear central location - close to Skybus, Southern Cross Station, shops and eateries and City's attraction. Fast check-in and check-out. Lobby and corridors are nicely done. Room is ok.. For a 4.5 star hotel, should have upgraded the room amenities to be more modern. Cleanliness could be improved in the bathroom (glass shelves). Overall it is a good hotel.
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