Receptionists are not friendly, especially women, we checked in at 9 pm, when checking in, we waited a long time. Even though we had already paid for the hotel via app. After a long wait we had to deposit 200 euros and didn't receive cash, had to open credit card, and it returned a long long time after we checked out, why didn't receive cash to deposit? And one thing. We have to show & photocopy the passports of everyone who stays, not only those who book, I am mother & my daughter stayed in this hotel. Offer all. I don't want to book here again. Thankyou.