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Exterior AIHO Hotel Medan (Formerly Radisson Hotel)

Bedroom 2 AIHO Hotel Medan (Formerly Radisson Hotel)

Lobby 3 AIHO Hotel Medan (Formerly Radisson Hotel)

Swimming Pool 4 AIHO Hotel Medan (Formerly Radisson Hotel)

Bar, Cafe and Lounge 5 AIHO Hotel Medan (Formerly Radisson Hotel)

Exterior 6 AIHO Hotel Medan (Formerly Radisson Hotel)

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AIHO Hotel Medan (Formerly Radisson Hotel)

Name: AIHO Hotel Medan (Formerly Radisson Hotel)
Address: Jalan H. Adam Malik No. 5, Medan City Center, Medan, Sumatra Utara, Indonesia, 20114, Jalan H. Adam Malik No. 5, Sumatra Utara, 20114, Indonesia
Rating: 8.6

Hotels

Preferred Partner

8,6

/10

Very Good

1.772 reviews

What Guests Say About Their Stay

Distance To City Center (39)

Staff Friendliness (38)

Bedroom (38)

Room Space (36)

Elies M.

8,5

/ 10

This hotel is pleasant, clean and all employees are friendly, I have repeatedly come to Medan to stay at this hotel, strategic location, close to places to eat, close to the city center. It's a nice hotel to stay.

Muhammad mada

8,5

/ 10

Very pleasant, both the service of the hotel including its employees, the atmosphere of the hotel is clean, fragrant, the atmosphere of the rooms is pleasant, okay.

Dwi W. H. S.

8,8

/ 10

The place is cool, and has just been renovated, looking for durians near by just walking, the receptionists are also friendly (mbak febi and kharin), the food is also delicious.

In the Area

See Map

Jalan H. Adam Malik No. 5, Medan City Center, Medan, Sumatra Utara, Indonesia, 20114

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

Located in Downtown Area

Most loved by Business Traveler

Modern Design

Staying at AIHO Hotel Medan (Formerly Radisson Hotel) is a good choice when you are visiting Medan City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in AIHO Hotel Medan (Formerly Radisson Hotel)

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What's around AIHO Hotel Medan (Formerly Radisson Hotel)

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Jalan H. Adam Malik No. 5, Medan City Center, Medan, Sumatra Utara, Indonesia, 20114

Lobby AIHO Hotel Medan (Formerly Radisson Hotel)

Lobby 2 AIHO Hotel Medan (Formerly Radisson Hotel)

Discover More About AIHO Hotel Medan (Formerly Radisson Hotel)

Location

Staying at AIHO Hotel Medan (Formerly Radisson Hotel) is a good choice when you are visiting Medan City Center.

About AIHO Hotel Medan (Formerly Radisson Hotel)

From business event to corporate gathering, AIHO Hotel Medan (Formerly Radisson Hotel) provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, AIHO Hotel Medan (Formerly Radisson Hotel) is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at AIHO Hotel Medan (Formerly Radisson Hotel), a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at AIHO Hotel Medan (Formerly Radisson Hotel).

If you plan to have a long-term stay, staying at AIHO Hotel Medan (Formerly Radisson Hotel) is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

AIHO Hotel Medan (Formerly Radisson Hotel) is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at AIHO Hotel Medan (Formerly Radisson Hotel) will surely spoil you for numerous shopping centers nearby.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, AIHO Hotel Medan (Formerly Radisson Hotel) is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from AIHO Hotel Medan (Formerly Radisson Hotel) exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

AIHO Hotel Medan (Formerly Radisson Hotel) is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at AIHO Hotel Medan (Formerly Radisson Hotel).

All facilities in AIHO Hotel Medan (Formerly Radisson Hotel)

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Functional Hall

Lobby

Food and Drinks

Restaurant with AC
A la carte breakfast
A la carte dinner
A la carte lunch
Bar
Breakfast
Breakfast and dinner
Breakfast and lunch
Buffet breakfast
Breakfast (surcharge)
Brunch
Buffet dinner
Buffet lunch
Cafe
Dining area
Early bird breakfast
Fullboard without drinks
Fullboard with drinks
Gala dinner
Hot breakfast
Poolside bar
Set menu lunch
Snacks
Vegetarian meal

Hotel Services

Bellhop
Welcoming drinks
Concierge
Doorman
Early Check-in
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Late Check-out
Laundry service
Luggage storage
Multilingual staff
Porter
Wedding service

Public Facilities

Parking
Coffee/tea in lobby
Coffee shop
Early check-in
Elevator
24-hour room service
Late check-out
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

General

AC
Ballroom
Banquet
Connecting rooms
Family room
Fireplace in lobby
Heater
Non-smoking room
Swimming pool
Rooftop terrace
Smoking area
Smoke-free

Business Facilities

Business center
Business facilities
Conference hostess
Conference room
Meeting facilities
Photocopier
PRINTER
Projector

In-room Facilities

Bathrobe
Cable TV
Desk
Hairdryer
In-room safe
Shower
TV

Accessibilty

Accessible bathroom
Accessible parking
Disabled access friendly
In-room accessibility
Roll-in shower

Nearby Facilities

ATM/Banking
Gift shop
Grocery
Shops
Supermarket

Things to Do

Fitness center
Outdoor pool
Pool sun loungers
Sun loungers

Family-friendly Facilities

Children pool

Sports and Recreations

Fitness center

Kids and Pets

Highchairs

Connectivity

Free WiFi

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Accommodation Policy & General Information in AIHO Hotel Medan (Formerly Radisson Hotel)

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Breakfast

Breakfast at the accommodation will be provided from 06:30 - 10:30.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at AIHO Hotel Medan (Formerly Radisson Hotel)	215
Number of floors in AIHO Hotel Medan (Formerly Radisson Hotel)	8
Another facilities in AIHO Hotel Medan (Formerly Radisson Hotel)	Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in AIHO Hotel Medan (Formerly Radisson Hotel)

What are available facilities at AIHO Hotel Medan (Formerly Radisson Hotel)?

There are top facilites at AIHO Hotel Medan (Formerly Radisson Hotel) such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at AIHO Hotel Medan (Formerly Radisson Hotel)?

The standard check-in time at AIHO Hotel Medan (Formerly Radisson Hotel) is starting from From 15:00 while the latest check-out time is at Before 12:00

Does AIHO Hotel Medan (Formerly Radisson Hotel) provide breakfast?

Yes, AIHO Hotel Medan (Formerly Radisson Hotel) provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in AIHO Hotel Medan (Formerly Radisson Hotel)

Overall Ratings & Reviews AIHO Hotel Medan (Formerly Radisson Hotel)

Traveloka (1.772)

8,6

Very Good

From 1.772 reviews

Provided by travelers on

Cleanliness

8,8

Room Comfort

8,7

Meal

8,4

Location

8,8

Service and Facilites

8,7

People often mention about AIHO Hotel Medan (Formerly Radisson Hotel)

All

Bedroom (48)

Ambiance (47)

Distance to City Center (46)

Staff Friendliness (43)

Bathroom (42)

Room Space (37)

Hotel Area (35)

Accessibility (34)

Family Friendly (28)

Check-in/out Time (27)

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Traveler Reviews AIHO Hotel Medan (Formerly Radisson Hotel)

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Customer reviews

G***t

Leisure

6,0

/10

Reviewed 6 day(s) ago

It was very unpleasant for this. The receptionist charged a room upgrade fee of 100 thousand per night, with the excuse that the room I booked was full. This is a new management rule, he said. Even though I had booked a long time ago.

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Accommodation's Reply

21 Apr 2025

Dear Guest, Thank you for choosing Hotel AIHO as your accommodation option. We apologize for the inconvenience you experienced. We will review our internal procedures and coordination to prevent similar incidents from happening in the future. Guest satisfaction is our priority, and your constructive comments are very important for improving our services in the future. Hopefully we will be given the opportunity to serve you again in the future. Warm regards, pr manager

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Kristian S.

Staycation

7,6

/10

Reviewed 2 week(s) ago

Stayed for 2 days 2 nights From the first day until I checked out there was no cold water in the shower Called the front desk only said it would be conveyed to the plumbing but no one ever came. Shower smells mold

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Accommodation's Reply

14 Apr 2025

Dear Mr. Kristian S., Thank you for taking the time to provide a review. We apologize for the inconvenience you experienced regarding the cold water in the shower and the condition of the bathroom. Your feedback is very meaningful and we have conveyed it to the relevant department to be followed up immediately and become our priority for future improvements. Hopefully we will still be given the opportunity to welcome you back in the future with a more pleasant experience. Warm regards, pr manager

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Ronny D.

6,3

/10

Reviewed 2 week(s) ago

unpleasant smell in the hotel lobby, it feels like the smell of wet carpet, the swimming pool, yeah, that's it..

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Accommodation's Reply

13 Apr 2025

Dear Mr. Ronny, We apologize for the inconvenience you experienced regarding the aroma in the lobby and the experience at the pool. Your input is very meaningful and we have conveyed it to the relevant team to be followed up immediately to improve the quality of our services in the future. Warm Regards, Management of aiho hotel Medan

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P***n

Staycation

8,5

/10

Reviewed 2 week(s) ago

CS is friendly and the check in process is fast.

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Accommodation's Reply

10 Apr 2025

Dear Sir/Madam, Thank you for your review and rating regarding your stay at aiho hotel Medan. We are glad to hear that you were satisfied with the friendliness of our team and the fast check-in process. We look forward to welcoming you back in the future. Warm regards, pr manager

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A***i

9,7

/10

Reviewed 3 week(s) ago

The room is comfortably located in the city center.

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1 people find it helpful

Accommodation's Reply

08 Apr 2025

Dear valued guest, Thank you for choosing AIHO Hotel Medan as your preferred accommodation during in Medan, We are delighted to heart that you feel happy with our strategic location. Look forward to welcome you back soon. Sincerely Regards, PR Manager

a***t

9,4

/10

Reviewed 3 week(s) ago

Best hotel in Medan. Easy check-in. Staff fast response.

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Accommodation's Reply

07 Apr 2025

Dear valued guest, Thank you for your kind words! We’re glad you enjoyed your stay, found the check-in smooth, and appreciated our responsive team. We look forward to welcoming you back soon! Sincerely Regards, PR Manager Aiho Hotel Medan

I***h

Leisure

10,0

/10

Reviewed 3 week(s) ago

Initially 3 nights, because I still felt at home, I extended it for 2 more nights. Strategic location, friendly & honest staff, cleanliness is always maintained. The children also felt at home.

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Accommodation's Reply

07 Apr 2025

Dear Valued Guest, Thank you for your positive review! We are glad to hear that you and your family enjoyed your stay. See you again on your next visit! Warm Regards, pr manager. Aiho Hotel Medan

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Anita F. A.

Staycation

9,7

/10

Reviewed 3 week(s) ago

There is an iron in the hotel so no need to borrow it again. Clean room. Access to shopping center is close.

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Accommodation's Reply

07 Apr 2025

Dear Ms. Anita, Thank you for taking the time to rate and review your stay at Aiho Hotel Medan. Glad to hear that you were satisfied with our ironing facilities, room cleanliness, and strategic location. We look forward to welcoming you back in the future. Warm regards, pr manager. Aiho Hotel Medan

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B***a

Business

10,0

/10

Reviewed 4 week(s) ago

Nice choice for staying in Medan.

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Accommodation's Reply

31 Mar 2025

Dear Valued Guest, Thank you for choosing to stay with us while in Medan. We are delighted you had a great experience and hope to welcome you again very soon. Sincerely Regards, PR Manager

Ruslan H.

Business

9,7

/10

Reviewed 5 week(s) ago

Nice place to stay and in the middle of the city.

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Accommodation's Reply

31 Mar 2025

Dear Mr Ruslan, Thank you for your kind words. We are delighted you enjoyed your stay and our central location. We look forward to welcoming you in the near future. Sincerely Regards, PR Manager

K***a

Business

6,7

/10

Reviewed 6 week(s) ago

Okay just for location. Cleanliness? You should train the cleaner to pay attention to detail on how to clean the room.

4 people find it helpful

Accommodation's Reply

18 Mar 2025

Dear Valued Guest, Thank you for your feedback. We appreciate your comments and sincerely apologize if the cleanliness did not meet your expectations. Your input is valuable, and we will address this with our housekeeping team to ensure better attention to detail. We hope to have the opportunity to provide you with an improved experience in the future. Sincerely Regards, PR Manager

D***l

Staycation

6,4

/10

Reviewed 7 week(s) ago

The rooms tend to be dirty and the towels are not good...need a lot of repairs...considering the room rates are quite expensive

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2 people find it helpful

Accommodation's Reply

11 Mar 2025

Dear Guest, Thank you for your feedback. We apologize for the inconvenience you experienced. We will immediately follow up on the cleanliness of the room and the quality of the towels to meet the expected standards. Your feedback is very valuable for us to continue improving our services. We look forward to welcoming you back with a better experience in the future. Warm regards, pr manager

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a***t

Staycation

9,4

/10

Reviewed 7 week(s) ago

Best hotel in medan. Recomended. Near kfc

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Accommodation's Reply

11 Mar 2025

Dear Valued Guest, Thank you for your positive review. We are glad you enjoyed your stay at Aiho Hotel Medan. Our strategic location is indeed one of our advantages. We hope to welcome you back in the future. Warm regards, pr manager

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M***a

Staycation

10,0

/10

Reviewed 7 week(s) ago

The hotel is very comfortable, my family and I often stay here, the food is also delicious, the service is very good and friendly

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Accommodation's Reply

11 Mar 2025

Dear Valued Guest, Thank you for your review and rating. We are very pleased to know that you and your family always enjoy your stay at Aiho Hotel Medan. We will continue to strive to provide the best service and serve delicious dishes for your comfort. We look forward to welcoming you back in the future. Warm regards, pr manager

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I***M

Leisure

9,4

/10

Reviewed 7 week(s) ago

Towels and pillow cases are old, seems like they need to be replaced with new ones. Staff is friendly, very helpful to guests. Room 706 view is ok. Coming again next time. 🤣

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1 people find it helpful

Accommodation's Reply

11 Mar 2025

Dear Valued Guest, Thank you for your constructive rating and review. We are glad to know that you were pleased with our staff service and enjoyed the view from your room. Your feedback regarding the towels and pillowcases is highly appreciated and will be forwarded to the relevant department for the best solution. We look forward to welcoming you back on your next visit. Warm regards, pr manager

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a***o

Leisure

9,7

/10

Reviewed 7 week(s) ago

Breakfast food is not tasty. Cold fried rice at 8am. Sour pineapple and papaya are not sweet.

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1 people find it helpful

Accommodation's Reply

11 Mar 2025

Dear Guest, Thank you for your feedback. We apologize for the unpleasant experience regarding breakfast. Our culinary team will review the quality and presentation of the food to improve it in the future. We hope to welcome you back with a more satisfying experience. Warm regards, pr manager

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a***t

9,4

/10

Reviewed 9 week(s) ago

Clean room and new. Staff friendly

Find this review helpful?

Accommodation's Reply

20 Feb 2025

Dear valued guest, Thank you for your kind review and rating. We are delighted to hear you enjoyed our clean and modern rooms, as well as our friendly staff. We look forward to welcoming you again soon. Sincerely Regards, PR Manager

W***Y

10,0

/10

Reviewed 12 week(s) ago

service has improved after changing the name, just a suggestion if there is a hotel menu in the room, so you don't have to go to the restaurant...

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Accommodation's Reply

05 Feb 2025

Dear Valued Guest, Thank you for your rating and review for Aiho Hotel Medan. Glad to know that you enjoyed your stay at our hotel. For some rooms starting from deluxe room, we provide digital menu via IPTV. We hope to meet and serve you again in the future. Warm regards, pr manager

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E***a

10,0

/10

Reviewed 12 week(s) ago

Recommended hotel in the city center. Comfortable, clean. Overall great. All the food is delicious

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Accommodation's Reply

05 Feb 2025

Dear Valued Guest, Thank you for your rating and review for Aiho Hotel Medan. Glad to know that you enjoyed your stay at our hotel such as the strategic location and delicious food available. We look forward to seeing you and serving you again in the future. Warm Regards, pr manager

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A***a

Leisure

10,0

/10

Reviewed 12 week(s) ago

friendly service, good, well served.. overall all good... next time if I come to this city I will stay again at this hotel... Thank you

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1 people find it helpful

Accommodation's Reply

05 Feb 2025

Dear Valued Guest, Thank you for your rating and review for Aiho Hotel Medan. Glad to know that you enjoyed your stay at our hotel especially the service we provide. We look forward to seeing you and serving you again in the future. Warm Regards, pr manager

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Exterior 4 AIHO Hotel Medan (Formerly Radisson Hotel)

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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