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Aryaduta Medan
Hotels
Preferred Partner Plus
8,5
/10
Very Good
7.113 reviews
What Guests Say About Their Stay
Distance To City Center (83)
Staff Friendliness (78)
Ambiance (74)
Bedroom (74)
Evi
9,7
/ 10
We stayed here for 3 days and 2 nights. The view was amazing. The room was clean, with a cool air conditioner. Their staffs are so friendly and helpful. The food was delicious and had so many varieties. My kids love the pool. This staycation was nice amazing! Keep up the good work.
achmad f.
8,8
/ 10
Stay here for another staycation with my loves one. Always satisfied with this hotel service. The view so beautiful and the room spacious.
Yasser K.
10,0
/ 10
Aryaduta is a wonderful place to stay. The staff are extremely friendly and helpful, and will try their best to go above and beyond to assist you any way they can. If you dine in their restaurant try their Smoothies, they’re very good!
dina
9,7
/ 10
A very good hotel with luxurious pool and room is very clean, very complete for toiletries and big room. All staffs are very kind heart and ready to help. feels like home, thank you so much aryaduta medan
Daniel Chandra
8,5
/ 10
A nice place to stay and it's good services
In the Area
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Jalan Kapten Maulana Lubis No. 8, Medan City Center, Medan, Sumatra Utara, Indonesia, 20112
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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Available Room Types in Aryaduta Medan
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What's around Aryaduta Medan
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Jalan Kapten Maulana Lubis No. 8, Medan City Center, Medan, Sumatra Utara, Indonesia, 20112
Discover More About Aryaduta Medan
Located in one of the largest cities in Indonesia, Aryaduta Medan offers a strategically situated location close to shopping centers and popular tourist destinations. Situated at Jl. Kapten Maulana Lubis No. 8, this hotel provides unparalleled premium comfort in its 195 rooms and suites. Available facilities include versatile meeting spaces, a 35-meter pool, a sports center, inspiring culinary options, and various other amenities. Overlooking the stunning cityscape, Aryaduta Medan is designed to be an ideal art deco icon for regional and international travelers on business or leisure journeys.
The hotel features a fitness center with a pool view and in-room massage services. Free WiFi is accessible throughout the hotel. Aryaduta Medan offers spacious air-conditioned rooms with a contemporary yet classy carpeted design. Each room is equipped with a flat-screen TV, a safe, seating area, and tea/coffee-making facilities. The bathrooms come with showers and complimentary toiletries. Some room types offer a larger seating area with a sofa.
The Kitchen Aryaduta Medan restaurant serves Asian and Western dishes for breakfast, lunch, and dinner, while the relaxed Pool Cafe provides fresh drinks and snacks.
The friendly 24-hour reception staff can assist you with concierge services and airport transfers. A business center and laundry/dry cleaning services are also available for an additional fee.
Your stay at Aryaduta Medan will be even more complete when combined with visits to popular and attractive attractions not far from the hotel. You can visit Lippo Plaza Medan, which is only about 400 meters away on foot. Other nearby shopping centers include Medan Mall and Sun Plaza.
For tourist destinations, you can explore religious sites such as the Borobudur Temple, Shri Mariaman Temple, Gunung Timur Temple, Maha Vihara Maitreya Cemara Asri, and the Al-Mashun Grand Mosque. The Maimun Palace, Bukit Barisan Museum, and Rahmat International Wildlife Museum Gallery are also interesting attractions that you can visit not far from the hotel.
A strategic location, comprehensive facilities, and international-class service are undoubtedly reasons why you should choose Aryaduta Medan as the best place to stay in the capital of North Sumatra.
The hotel features a fitness center with a pool view and in-room massage services. Free WiFi is accessible throughout the hotel. Aryaduta Medan offers spacious air-conditioned rooms with a contemporary yet classy carpeted design. Each room is equipped with a flat-screen TV, a safe, seating area, and tea/coffee-making facilities. The bathrooms come with showers and complimentary toiletries. Some room types offer a larger seating area with a sofa.
The Kitchen Aryaduta Medan restaurant serves Asian and Western dishes for breakfast, lunch, and dinner, while the relaxed Pool Cafe provides fresh drinks and snacks.
The friendly 24-hour reception staff can assist you with concierge services and airport transfers. A business center and laundry/dry cleaning services are also available for an additional fee.
Your stay at Aryaduta Medan will be even more complete when combined with visits to popular and attractive attractions not far from the hotel. You can visit Lippo Plaza Medan, which is only about 400 meters away on foot. Other nearby shopping centers include Medan Mall and Sun Plaza.
For tourist destinations, you can explore religious sites such as the Borobudur Temple, Shri Mariaman Temple, Gunung Timur Temple, Maha Vihara Maitreya Cemara Asri, and the Al-Mashun Grand Mosque. The Maimun Palace, Bukit Barisan Museum, and Rahmat International Wildlife Museum Gallery are also interesting attractions that you can visit not far from the hotel.
A strategic location, comprehensive facilities, and international-class service are undoubtedly reasons why you should choose Aryaduta Medan as the best place to stay in the capital of North Sumatra.
All facilities in Aryaduta Medan
Bar, Cafe and Lounge
Swimming Pool
Functional Hall
Common Space
Lobby
Hotel Services
- Bellhop
- Concierge
- Doorman
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Medical service
- Newspaper in lobby
- Tours
- Wedding service
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Food and Drinks
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Bar
- Breakfast
- Buffet breakfast
- Buffet dinner
- Cafe
- Poolside bar
- Show cooking restaurant
In-room Facilities
- Bathrobe
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Heater
- Non-smoking room
- Swimming pool
- Terrace
Transportation
- Airport transfer
- Car rental
- Parking with surcharge
- Shopping center shuttle
- Valet parking (surcharge)
Nearby Facilities
- ATM/Banking
- Grocery
- Shops
- Supermarket
Business Facilities
- Business center
- Meeting facilities
- Photocopier
Things to Do
- Fitness center
- Massage
- Outdoor pool
Connectivity
- LAN Internet
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
- Train station pickup
Family-friendly Facilities
- Children pool
Sports and Recreations
- Fitness center
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Aryaduta Medan
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Minimum Age Policy
Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Aryaduta Medan | 195 |
Number of floors in Aryaduta Medan | 3 |
Another facilities in Aryaduta Medan | Bellhop, Concierge, Doorman, Express check-out, Front desk |
Frequently asked question in Aryaduta Medan
What are available facilities at Aryaduta Medan?
There are top facilites at Aryaduta Medan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Aryaduta Medan?
The standard check-in time at Aryaduta Medan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Aryaduta Medan provide breakfast?
Yes, Aryaduta Medan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Aryaduta Medan
Traveloka (7.113)
8,5
Very Good
From 7.113 reviews
Provided by travelers on
Cleanliness
8,7
Room Comfort
8,6
Meal
8,4
Location
8,7
Service and Facilites
8,5
People often mention about Aryaduta Medan
All
Distance to City Center (75)
Staff Friendliness (70)
Taste (68)
Room Space (67)
Ambiance (65)
Bedroom (65)
Hotel Area (61)
Bathroom (57)
Variety (56)
Family Friendly (50)
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Traveler Reviews Aryaduta Medan
Number of reviews per page
20
40
Customer reviews
T
Tonggo
Leisure
9,4
/10
Reviewed 3 day(s) ago
The breakfast menu has quite a lot of variations. I like the hotel area close to the field so I can jog.
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Accommodation's Reply
22 Apr 2025
Dear Tonggo, Warm greetings from aryaduta medan! Thank you for choosing aryaduta medan as your preferred accommodation and taking the time to give us a review. Once again, on behalf of the entire hotel team, I would like to thank you for your recent stay. We look forward to welcoming you back to aryaduta medan in the near future. Sincerely,. Silvey Tangkilisan. General Manager
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MC
Mike C.
Staycation
8,4
/10
Reviewed 4 day(s) ago
It is a fantastic family hotel, luxury grade. Service was great but not too friendly with extra towels and pillows, maybe due to bad experiences. Breakfast was not up to expectation in quality and spread for the price despite being full with families during weekends. This could be due to a marketing strategy, but I believe they could do better. I would return but not with the breakfast package.
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Accommodation's Reply
22 Apr 2025
Dear Mike C,
Warmest greetings from ARYADUTA Medan!
Thank you for taking the time to share your thoughts following your recent stay at ARYADUTA Medan. We truly appreciate your kind words regarding our facilities and overall service, and we’re delighted to hear that you consider us a fantastic family hotel of luxury grade.
We also sincerely value your constructive feedback regarding the breakfast experience and the response to your request for additional towels and pillows. We understand how important these details are in ensuring a seamless and comfortable stay. Your comments have been shared with the relevant departments for further review and improvement, particularly in ensuring greater flexibility and warmth in service, as well as enhancing the quality and variety of our breakfast offerings to better match the expectations of our valued guests.
We are grateful for your intention to return and will certainly take your feedback to heart as we strive to provide a more satisfying experience in the future—breakfast included. We look forward to the opportunity of welcoming you back for an even more enjoyable stay.
Yours Sincerely,
Silvey Tangkilisan
General Manager
M***d
Leisure
10,0
/10
Reviewed 1 week(s) ago
This hotel is indeed classy and has stars.. very comfortable and clean..
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Accommodation's Reply
22 Apr 2025
Dear Guest, Warmest greetings from aryaduta medan! Thank you for choosing aryaduta medan as your preferred accommodation and taking the time to give us a review. Once again, on behalf of the entire hotel team, I would like to thank you for your recent stay. We look forward to welcoming you back to aryaduta medan in the near future. Sincerely,. Silvey Tangkilisan. General Manager
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Megawati S.
Staycation
8,5
/10
Reviewed 2 week(s) ago
The staff are very nice, friendly, I enjoyed staying here. The hotel is also clean and fragrant
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Accommodation's Reply
17 Apr 2025
Dear Megawati, Warm greetings from aryaduta medan! Thank you for choosing aryaduta medan as your preferred accommodation and taking the time to give us a review. Once again, on behalf of the entire hotel team, I would like to thank you for your recent stay. We look forward to welcoming you back to aryaduta medan in the near future. Sincerely,. Silvey Tangkilisan. General Manager
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K***g
8,5
/10
Reviewed 2 week(s) ago
very good cool according to the price
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Accommodation's Reply
16 Apr 2025
Dear Valued Guest, Warm greetings from aryaduta medan! Thank you for choosing aryaduta medan as your preferred accommodation and taking the time to give us a review. Once again, on behalf of the entire hotel team, I would like to thank you for your recent stay. We look forward to welcoming you back to aryaduta medan in the near future. Sincerely,. Silvey Tangkilisan. General Manager
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M***d
Leisure
6,6
/10
Reviewed 2 week(s) ago
the problem of the price of food for children over 5 years old which I think is expensive compared to children of that age who can be said to eat a plate of rice is not necessarily finished. which is usually free for 2 children. because in several star hotels that I have stayed in never had a problem with it. unless more than 2 children. so that caused many complaints. also feel sorry for the lady who guards the breakfast area at the hotel, after being scolded/scolded by several hotel guests. yes for the hotel management please consider it. I'm afraid there will be a deterrent effect on hotel guests. another thing is the hotel parking lot which has to go up to the 8th floor, gosh. very inconvenient. thank you
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1 people find it helpful
Accommodation's Reply
17 Apr 2025
Dear Guest, Warmest greetings from aryaduta medan! Thank you for taking the time to provide feedback regarding your experience at aryaduta medan. We greatly appreciate every review we receive, as it helps us to continuously improve our services. Regarding the breakfast policy for children above 5 years old, we understand that this may cause inconvenience, however, we need to convey that this policy is quite common in hotels in Indonesia, where children above a certain age are charged an additional breakfast fee. Once again, we would like to thank you for choosing aryaduta medan as your place to stay. We greatly appreciate the review given, and we are committed to continuing to improve in order to provide the best service in the future. Warmest regards,. Silvey Tangkilisan. General Manager
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M***d
Leisure
7,2
/10
Reviewed 3 week(s) ago
Put in the laundry and it's not finished on time. Cleaning the room is not on time.
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1 people find it helpful
Accommodation's Reply
17 Apr 2025
Dear Guest, Warm greetings from aryaduta medan! Thank you for taking the time to provide feedback regarding your experience at aryaduta medan. We greatly appreciate every review we receive, as it helps us to continuously improve our services. We apologize for the inconvenience you experienced during your stay related to the room cleaning and laundry services. This has been conveyed to the relevant department head and our team has conducted an internal evaluation to improve the timeliness and efficiency of our services for the convenience of future guests. Once again, we apologize for the inconvenience and look forward to providing better service in the future. Thank you for your attention and trust in us. Warm regards,. Silvey Tangkilisan. General Manager
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ie
irwan e. s. l.
Leisure
10,0
/10
Reviewed 3 week(s) ago
Last stayed here in 2016, the hotel is well maintained. The food tastes better than the previous experience, although there is not much variety. The hotel is clean, towels, amenities, and during fasting free takjil is served in the room, there is a coffee maker and iron. I stayed 3 nights, 2 days before Eid al-Fitr, because it was the first time staying at a hotel during takbiran in Medan, so I asked the staff where to pray Eid. Unfortunately they didn't understand. A little advice for the hotel, increase knowledge according to the momentum. Overall I enjoyed my time at the Aryaduta Hotel. Thanks
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1 people find it helpful
Accommodation's Reply
16 Apr 2025
Dear Irwan, Warm greetings from aryaduta medan! Thank you for choosing aryaduta medan as your preferred accommodation and taking the time to give us a review. Your feedback means a lot to us as it helps us improve the quality of our services. Once again, on behalf of the entire hotel team, I would like to thank you for your recent stay. We look forward to welcoming you back to aryaduta medan in the near future. Sincerely,. Silvey Tangkilisan. General Manager
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ie
irwan e. s. l.
Leisure
10,0
/10
Reviewed 3 week(s) ago
Last stayed here in 2016, the hotel is well maintained. The food tastes better than the previous experience, although there is not much variety. The hotel is clean, towels, amenities, and during fasting free takjil is served in the room, there is a coffee maker and iron. I stayed 3 nights, 2 days before Eid al-Fitr, because it was the first time staying at a hotel during takbiran in Medan, so I asked the staff where to pray Eid. Unfortunately they didn't understand. A little advice for the hotel, increase knowledge according to the momentum. Overall I enjoyed my time at the Aryaduta Hotel. Thanks
Read More
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Accommodation's Reply
16 Apr 2025
Dear Irwan, Warm greetings from aryaduta medan! Thank you for choosing aryaduta medan as your preferred accommodation and taking the time to give us a review. Your feedback means a lot to us as it helps us improve the quality of our services. Once again, on behalf of the entire hotel team, I would like to thank you for your recent stay. We look forward to welcoming you back to aryaduta medan in the near future. Sincerely,. Silvey Tangkilisan. General Manager
See original
ie
irwan e. s. l.
Leisure
10,0
/10
Reviewed 3 week(s) ago
Last stayed here in 2016, the hotel is well maintained. The food tastes better than the previous experience, although there is not much variety. The hotel is clean, towels, amenities, and during fasting free takjil is served in the room, there is a coffee maker and iron. I stayed 3 nights, 2 days before Eid al-Fitr, because it was the first time staying at a hotel during takbiran in Medan, so I asked the staff where to pray Eid. Unfortunately they didn't understand. A little advice for the hotel, increase knowledge according to the momentum. Overall I enjoyed my time at the Aryaduta Hotel. Thanks
Read More
See original
1 people find it helpful
Accommodation's Reply
16 Apr 2025
Dear Irwan, Warm greetings from aryaduta medan! Thank you for choosing aryaduta medan as your preferred accommodation and taking the time to give us a review. Your feedback means a lot to us as it helps us improve the quality of our services. Once again, on behalf of the entire hotel team, I would like to thank you for your recent stay. We look forward to welcoming you back to aryaduta medan in the near future. Sincerely,. Silvey Tangkilisan. General Manager
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A***l
Leisure
8,7
/10
Reviewed 3 week(s) ago
The menu for breakfast is always the same every day. It's too boring for staying for a week.
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Accommodation's Reply
16 Apr 2025
Dear Valued Guest,
Warmest Greetings from ARYADUTA Medan!
Thank you for choosing ARYADUTA Medan as your preferred accommodation and taking your valuable time to review us. Your feedback has been shared to the respective head department and kitchen team for further review and improvement to ensure guest satisfaction during their stay in the future.
Once again, on behalf of the entire hotel team, I would like to thank you for your recent stay. We look forward to welcoming you back at ARYADUTA Medan in the near future.
Sincerely Yours,
Silvey Tangkilisan
General Manager
D***o
Staycation
8,7
/10
Reviewed 3 week(s) ago
Parking the car on the 8th floor will pass through the dark (rather spooky) mall parking lot.
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Accommodation's Reply
16 Apr 2025
Dear Valued Guest, Warm greetings from aryaduta medan! Thank you for choosing aryaduta medan as your preferred accommodation and taking the time to give us a review. Once again, on behalf of the entire hotel team, I would like to thank you for your recent stay. We look forward to welcoming you back to aryaduta medan in the near future. Sincerely,. Silvey Tangkilisan. General Manager
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J***t
Leisure
9,1
/10
Reviewed 3 week(s) ago
The service is friendly, the breakfast menu is varied and delicious.
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Accommodation's Reply
16 Apr 2025
Dear Valued Guest, Warm greetings from aryaduta medan! Thank you for choosing aryaduta medan as your preferred accommodation and taking the time to give us a review. Once again, on behalf of the entire hotel team, I would like to thank you for your recent stay. We look forward to welcoming you back to aryaduta medan in the near future. Sincerely,. Silvey Tangkilisan. General Manager
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Guest
Business
10,0
/10
Reviewed 5 week(s) ago
The best place to stay in Medan city, comfortable hotel, very friendly staff.
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1 people find it helpful
Accommodation's Reply
24 Mar 2025
Dear Valued Guest, Warm greetings from aryaduta medan! Thank you for choosing aryaduta medan as your preferred accommodation and taking the time to give us a review. Once again, on behalf of the entire hotel team, I would like to thank you for your recent stay. We look forward to welcoming you back to aryaduta medan in the near future. Sincerely,. Silvey Tangkilisan. General Manager
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P***s
8,8
/10
Reviewed 6 week(s) ago
Great, I'll stay here again
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Accommodation's Reply
19 Mar 2025
Dear Valued Guest, Warm greetings from aryaduta medan! Thank you for choosing aryaduta medan as your preferred accommodation and taking the time to give us a review. Once again, on behalf of the entire hotel team, I would like to thank you for your recent stay. We look forward to welcoming you back to aryaduta medan in the near future. Sincerely,. Silvey Tangkilisan. General Manager
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L***A
9,7
/10
Reviewed 7 week(s) ago
The staff is friendly but the breakfast is not very good.
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Accommodation's Reply
19 Mar 2025
Dear Valued Guest, Warm greetings from aryaduta medan! Thank you for choosing aryaduta medan as your preferred accommodation and taking the time to give us a review. Your review of our breakfast has been forwarded to the kitchen team for further review for future guest satisfaction. Once again, on behalf of the entire hotel team, I would like to thank you for your recent stay. We look forward to welcoming you back to aryaduta medan in the near future. Sincerely,. Silvey Tangkilisan. General Manager
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H***i
Business
8,7
/10
Reviewed 7 week(s) ago
There are water droplets on the ceiling, it is possible that the AC pipe is leaking, causing it to drip. In addition, there are mice/small animals roaming around on the ceiling
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Accommodation's Reply
19 Mar 2025
Dear Valued Guest, Warm greetings from aryaduta medan! Thank you for choosing aryaduta medan and taking the time to give us a review. We greatly appreciate your review, and we apologize for the inconvenience you experienced during your stay at our hotel. We are very sorry to hear about the leak near the closet and the issue related to the AC pipe. Our engineering team will immediately conduct an inspection and repair to ensure that the issue can be resolved immediately and does not reoccur in the future. Regarding the sound you heard, we will conduct further checks to ensure the comfort and peace of mind of our guests during their stay. We are committed to maintaining our service quality standards and ensuring that every guest has a satisfying experience. Thank you for your trust in our hotel, and we look forward to welcoming you back to aryaduta medan with a better experience! Warm regards,. Silvey Tangkilisan. General Manager
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Johan H. L.
Leisure
9,4
/10
Reviewed 7 week(s) ago
Very happy to stay here, although initially confused about car access, apparently parking is on the 8th floor.
My children were happy, they could swim as much as they wanted. It's just a bit annoying with the staff who cleaned the pool while we were swimming. Maybe it can be cleaned outside of swimming hours? Then after cleaning, my child found a cigarette butt in the pool.
The staff is friendly, making us comfortable. The room is also comfortable, the mattress & pillows are very comfortable.
The rest is fun, maybe next time I will stay here again.
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Accommodation's Reply
19 Mar 2025
Dear Johan, Warmest greetings from aryaduta medan! Thank you very much for your valuable review. We are very happy to hear that you and your family had a comfortable stay at our hotel. We apologize for the inconvenience you experienced regarding the cleaning of the pool that was carried out while you were swimming. Your feedback regarding the cleaning of the pool outside of swimming hours is greatly appreciated, and we will evaluate this to ensure the comfort of future guests. Regarding the finding of cigarette butts in the pool, we will also pay more attention to the cleanliness of our facilities so that similar incidents do not happen again. We greatly appreciate your positive comments about our friendly staff, as well as the comfort of the rooms and other facilities. We look forward to welcoming you back again in the future and providing an even better stay experience. Warm regards,. Silvey Tangkilisan. General Manager
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rb
rosamaria b. s.
Staycation
10,0
/10
Reviewed 8 week(s) ago
The hotel staff is friendly and the breakfast is delicious.
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Accommodation's Reply
19 Mar 2025
Dear Rosmaria, Warm greetings from aryaduta medan! Thank you for choosing aryaduta medan as your preferred accommodation and taking the time to give us a review. Once again, on behalf of the entire hotel team, I would like to thank you for your recent stay. We look forward to welcoming you back to aryaduta medan in the near future. Sincerely,. Silvey Tangkilisan. General Manager
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rb
rosamaria b. s.
8,5
/10
Reviewed 8 week(s) ago
The hotel staff is friendly, the swimming pool is spacious, the breakfast is plentiful
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Accommodation's Reply
19 Mar 2025
Dear Rosmaria, Warm greetings from aryaduta medan! Thank you for choosing aryaduta medan as your preferred accommodation and taking the time to give us a review. Once again, on behalf of the entire hotel team, I would like to thank you for your recent stay. We look forward to welcoming you back to aryaduta medan in the near future. Sincerely,. Silvey Tangkilisan. General Manager
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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