Aston Jember Hotel & Conference Center

Hotels
8,3
/10

Very Good

4.795 reviews

What Guests Say About Their Stay

Staff Friendliness (64)
Bedroom (57)
Ambiance (56)
Distance To City Center (55)
Ni Kadek S.
8,5
/ 10
I like staying here because I feels comfortable with the Deluxe sized room and hope the deluxe will have bathtub in the bathroom soon overall I like here.
Lintang W.
9,0
/ 10
The choice of excellent hotel in Jember is limited. And glad that Aston is a good choice. Picked the bigger room with working desk. Shower is great with nice hot water. But the property is aging. Most hotel didn’t provide mineral bottle in the room, so they provide dispenser in the corridor. And the water is really nice, I would say very close to Evian ♥️ Couldn’t catch the breakfast downstairs, we asked for breakfast in room. And they brought nice bubur ayam with some pastries.
stela
8,8
/ 10
The hotel was great, right in the heart of jember city.
Jhenlee
8,8
/ 10
The hotel was very good and the staff was very friendly and helpful. Thank you so much Aston hotel
Chiesya C.
8,5
/ 10
Everything is ok, excellent service
In the Area
See Map
Jalan Sentot Prawirodirjo No 88, Kaliwates, Jember, Jawa Timur, Indonesia, 68131

Main Facilities

Read More
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Aston Jember Hotel and Conference Center Aston Jember Hotel & Conference Center is a hotel in a good neighborhood, which is located at Kaliwates. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Aston Jember Hotel & Conference Center

Discover More Places
Jalan Sentot Prawirodirjo No 88, Kaliwates, Jember, Jawa Timur, Indonesia, 68131
Lobby Aston Jember Hotel & Conference Center
Lobby 2 Aston Jember Hotel & Conference Center

Discover More About Aston Jember Hotel & Conference Center

About Aston Jember Hotel & Conference Center

Nestled in the heart of East Java, the Aston Jember Hotel & Conference Center is a premier destination for both business and leisure travelers. This modern hotel combines comfort, convenience, and a touch of luxury, making it an ideal choice for anyone looking to explore the vibrant city of Jember. With its strategic location, guests can easily access various attractions, cultural sites, and business districts, ensuring a fulfilling stay.

The hotel features a contemporary design that reflects the rich culture of Indonesia while providing all the modern amenities that travelers expect. Each room is thoughtfully designed to offer a relaxing atmosphere, equipped with comfortable beds, high-speed internet, and stunning views of the surrounding landscape. Whether you’re here for a short visit or an extended stay, the Aston Jember Hotel & Conference Center caters to all your needs.

One of the standout features of this hotel is its extensive conference facilities. With multiple meeting rooms and a grand ballroom, it’s the perfect venue for corporate events, weddings, and other special occasions. The professional staff is dedicated to ensuring that every event runs smoothly, providing top-notch service and support.

In addition to its business offerings, the hotel also boasts a range of leisure facilities. Guests can unwind at the outdoor swimming pool, enjoy a workout at the fitness center, or indulge in a relaxing spa treatment. The on-site restaurant serves a variety of local and international dishes, ensuring that every meal is a delightful experience.

For those looking to explore the local area, the Aston Jember Hotel & Conference Center is ideally situated. It’s just a short drive from popular attractions, shopping centers, and cultural landmarks, making it easy to immerse yourself in the local culture. Whether you’re visiting for business or pleasure, this hotel provides the perfect base for your adventures in Jember.

Why You Should Stay at Aston Jember Hotel & Conference Center

Choosing the Aston Jember Hotel & Conference Center means opting for a blend of comfort, convenience, and exceptional service. The hotel’s strategic location allows easy access to key attractions and business hubs, making it a perfect choice for both tourists and business travelers. The modern amenities, coupled with the warm hospitality of the staff, ensure that your stay is not just comfortable but also memorable.

Best Time to Stay at Aston Jember Hotel & Conference Center

The best time to visit Jember is during the dry season, which typically runs from April to October. During these months, the weather is pleasant, making it ideal for outdoor activities and sightseeing. However, if you’re looking to experience local festivals and events, consider visiting during the peak season in July and August when the city comes alive with cultural celebrations.

Transportation and Accessibility

Access to the Airport

The Aston Jember Hotel & Conference Center is conveniently located approximately 15 kilometers from Notohadinegoro Airport (Jember Airport). The airport offers domestic flights, making it easy for travelers to reach the hotel from major cities in Indonesia. Guests can arrange for airport transfers through the hotel, ensuring a hassle-free arrival and departure experience.

Public Transportation

For those who prefer public transportation, Jember has a variety of options, including buses and taxis. The hotel is situated near major bus routes, making it easy to explore the city and surrounding areas. Additionally, ride-hailing services are widely available, providing a convenient way to navigate Jember without the need for a rental car.

Unique Facilities at Aston Jember Hotel & Conference Center

1. Outdoor Swimming Pool

The outdoor swimming pool at Aston Jember is a perfect spot to relax and unwind. Surrounded by lush greenery, it offers a serene environment for guests to enjoy a refreshing dip or lounge by the poolside with a good book.

2. Fitness Center

Stay active during your stay with the hotel’s fully equipped fitness center. Whether you prefer cardio workouts or strength training, the gym has everything you need to maintain your fitness routine while traveling.

3. Spa Services

Indulge in a range of spa treatments designed to rejuvenate your body and mind. The hotel’s spa offers various services, including massages, facials, and wellness therapies, ensuring a relaxing experience for all guests.

Nearby Attractions at Aston Jember Hotel & Conference Center

1. Jember Fashion Carnival

Distance: 3 km

The Jember Fashion Carnival is an annual event that showcases the creativity and talent of local designers. This vibrant parade features stunning costumes and performances, attracting visitors from all over Indonesia. It’s a must-see for anyone staying in Jember, especially if you’re visiting in August when the carnival takes place.

2. Tanjung Papuma Beach

Distance: 30 km

Tanjung Papuma Beach is known for its stunning natural beauty, with white sandy shores and crystal-clear waters. It’s an ideal spot for swimming, sunbathing, and enjoying water sports. The beach is also famous for its picturesque sunsets, making it a perfect place for a romantic evening.

3. Jember Cultural Center

Distance: 5 km

The Jember Cultural Center is a hub for local arts and culture. Visitors can explore exhibitions showcasing traditional crafts, music, and dance performances. It’s a great place to learn about the rich cultural heritage of East Java.

4. Jember Zoo

Distance: 7 km

Perfect for families, the Jember Zoo is home to a variety of animals, including exotic species. The zoo provides an educational experience for children and adults alike, with opportunities to learn about wildlife conservation.

5. Rembangan Hill

Distance: 10 km

Rembangan Hill offers breathtaking views of the surrounding landscape. It’s a popular spot for hiking and picnicking, providing a peaceful escape from the hustle and bustle of the city. The cool climate and fresh air make it a refreshing getaway.

6. Jember Square

Distance: 4 km

Jember Square is a lively area filled with shops, cafes, and local eateries. It’s a great place to experience the local lifestyle, try traditional foods, and shop for souvenirs. The square often hosts events and performances, adding to its vibrant atmosphere.

7. Sumber Sari Waterfall

Distance: 25 km

For nature lovers, Sumber Sari Waterfall is a hidden gem worth visiting. Surrounded by lush greenery, the waterfall offers a tranquil setting for relaxation and photography. It’s an excellent spot for a day trip to enjoy the beauty of East Java’s natural landscapes.

8. Candi Jago

Distance: 35 km

Candi Jago is an ancient temple that dates back to the 13th century. It’s a significant historical site that showcases the architectural brilliance of the era. Visitors can explore the temple grounds and learn about its rich history and cultural significance.

9. Jember Traditional Market

Distance: 3 km

The Jember Traditional Market is a bustling marketplace where you can find a variety of local products, from fresh produce to handicrafts. It’s a great place to immerse yourself in the local culture and pick up unique souvenirs.

10. Watu Ulo Beach

Distance: 40 km

Watu Ulo Beach is famous for its unique rock formations and stunning coastal views. It’s a popular spot for beachgoers looking to relax, swim, or enjoy water sports. The beach is also known for its vibrant local seafood restaurants, offering delicious fresh catches.

Tips and Tricks for Staying at Aston Jember Hotel & Conference Center

Tips During Your Stay

To make the most of your stay at Aston Jember, consider booking your accommodations in advance, especially during peak tourist seasons. Take advantage of the hotel’s concierge services to get recommendations for local attractions and dining options. Don’t forget to explore the hotel’s amenities, such as the spa and fitness center, to enhance your experience.

Tips for Enjoying Hotel Facilities

Make sure to check the hotel’s schedule for any special events or activities during your stay. Enjoy the complimentary breakfast offered at the on-site restaurant, and consider trying out the local dishes. If you’re planning to use the conference facilities, reach out to the staff for assistance in organizing your event to ensure everything runs smoothly.

Why Book Aston Jember Hotel & Conference Center on Traveloka

Extensive Accommodation Options

Traveloka offers a wide range of accommodation options, from budget-friendly hotels to luxurious resorts. Whether you’re traveling solo, with family, or for business, you can find the perfect place to stay that suits your needs and preferences.

Easy and Flexible Payment Options

With Traveloka, you can enjoy convenient payment options, including the ability to pay at the hotel. This flexibility allows you to manage your budget effectively while still securing your booking. Additionally, the PayLater feature lets you save even more, making travel planning easier.

Customer Loyalty Program

Traveloka’s customer loyalty program rewards you for your bookings. By upgrading your Traveloka Priority level, you can earn amazing benefits and special perks, enhancing your travel experience and providing additional savings on future trips.

Real Guest Reviews

When booking through Traveloka, you can read millions of verified reviews from guests who have stayed at the Aston Jember Hotel & Conference Center. These reviews provide valuable insights into the hotel’s services and amenities, helping you make an informed decision for your stay.

With all these advantages, there’s no reason not to choose the Aston Jember Hotel & Conference Center for your next trip to East Java. Booking hotel now via Traveloka and enjoy an unforgettable holiday experience!

All facilities in Aston Jember Hotel & Conference Center

Swimming Pool Aston Jember Hotel & Conference Center
Swimming Pool
Fitness Center Aston Jember Hotel & Conference Center
Fitness Center
Functional Hall Aston Jember Hotel & Conference Center
Functional Hall
Lobby Aston Jember Hotel & Conference Center
Lobby
Accommodation Services Aston Jember Hotel & Conference Center
Accommodation Services

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Spa

Hotel Services

  • Bellhop
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

Food and Drinks

  • Restaurant with AC
  • Bar
  • Poolside bar
  • Bar

General

  • Family room
  • Smoking area

Business Facilities

  • Business center
  • Meeting facilities

Nearby Facilities

  • ATM/Banking
  • Shops

Family-friendly Facilities

  • Children pool

Transportation

  • Valet parking

Connectivity

  • LAN Internet

Accessibilty

  • Accessibility equipment

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Aston Jember Hotel & Conference Center

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Facility

Swimming Pool closed temporarily from 29-4-2024 to 30-4-2024.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Read All

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Available rooms at Aston Jember Hotel & Conference Center
152
Number of floors in Aston Jember Hotel & Conference Center
6
Another facilities in Aston Jember Hotel & Conference Center
Coffee/tea in lobby, Coffee shop, 24-hour room service, Room service, Safety deposit box

Frequently asked question in Aston Jember Hotel & Conference Center

What are available facilities at Aston Jember Hotel & Conference Center?
There are top facilites at Aston Jember Hotel & Conference Center such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Aston Jember Hotel & Conference Center?
The standard check-in time at Aston Jember Hotel & Conference Center is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Aston Jember Hotel & Conference Center

8,3
Very Good

From 4.795 reviews

Provided by travelers on
Cleanliness

8,5

Room Comfort

8,4

Meal

8,3

Location

8,3

Service and Facilites

8,4

People often mention about Aston Jember Hotel & Conference Center
All
Staff Friendliness (49)
Ambiance (44)
Taste (42)
Bedroom (41)
Bathroom (41)
Distance to City Center (38)
Variety (38)
Room Space (37)
Hotel Area (36)
Family Friendly (35)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Aston Jember Hotel & Conference Center

Number of reviews per page
20
40
Customer reviews
R***a
icon-Business
Business
icon-origin-TRAVELOKA

9,7

/10

Reviewed 1 week(s) ago

The best hotel in Jember. Good service, good breakfast & clean room & hotel area.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
02 May 2025
Dear Valued Guest, Warm greetings from Aston Jember Hotel & Conference Center. Thank you for your positive review. We are very pleased to know that you are satisfied with our service, the breakfast we serve, and the cleanliness of the rooms and the hotel area as a whole. Your appreciation is a motivation for our entire team to continue providing the best service. We look forward to welcoming you back to Aston Jember Hotel & Conference Center on your next visit. Warm regards, Wahyu Ari Saputro. General Manager
Translated by Google Icon
See original
Profile Picture
Anggia M. N.
icon-Business
Business
icon-origin-TRAVELOKA

10,0

/10

Reviewed 1 week(s) ago

Nice and clean. My staff like to stay here.

Find this review helpful?

Accommodation's Reply
02 May 2025
Dear Mrs. Anggia, Warm greetings from Aston Jember Hotel & Conference Center. Thank you for your positive review. We are very pleased to know that you are satisfied with our service, the breakfast we serve, and the cleanliness of the room and the hotel area as a whole. Your appreciation is a motivation for our entire team to continue to provide the best service. We look forward to welcoming you back to Aston Jember Hotel & Conference Center on your next visit. Warm regards, Wahyu Ari Saputro. General Manager
Translated by Google Icon
See original
W***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8,5

/10

Reviewed 2 week(s) ago

the staff are all friendly, the rooms are clean, the bathrooms are clean
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
02 May 2025
Dear Valued Guest, Warm greetings from Aston Jember Hotel & Conference Center. Thank you for your positive review. We are very pleased to know that you are satisfied with our service, the breakfast we serve, and the cleanliness of the rooms and the hotel area as a whole. Your appreciation is a motivation for our entire team to continue providing the best service. We look forward to welcoming you back to Aston Jember Hotel & Conference Center on your next visit. Warm regards, Wahyu Ari Saputro. General Manager
Translated by Google Icon
See original
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9,1

/10

Reviewed 2 week(s) ago

The room atmosphere is nice, comfortable and clean.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
24 Apr 2025
Dear Valued Guest, Warm greetings from Aston Jember Hotel and Conference Center. Thank you for choosing us as your place to stay during your visit to Jember. We are very pleased to hear that our hotel and staff services have met your expectations during your stay with us. We place the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. We are very impressed by this very valuable review and we look forward to welcoming you again to stay at Aston Jember Hotel and Conference Center. Sincerely, Wahyu Ari Saputro, General Manager
Translated by Google Icon
See original
Siti B. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10,0

/10

Reviewed 2 week(s) ago

the staff is very friendly and comfortable. next time I will stay here again.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
24 Apr 2025
Dear Mrs. Siti, Warm greetings from Aston Jember Hotel and Conference Center. Thank you for choosing us as your place to stay during your visit to Jember. We are very pleased to hear that our hotel and staff services have met your expectations during your stay with us. We place the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. We are very impressed by this very valuable review and we look forward to welcoming you back to Aston Jember Hotel and Conference Center. Sincerely, Wahyu Ari Saputro, General Manager
Translated by Google Icon
See original
D***i
icon-origin-TRAVELOKA

8,5

/10

Reviewed 3 week(s) ago

As a classy hotel like Aston, it's a shame there are no bottles/glasses of drinking water provided in the room.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
16 Apr 2025
Dear Valued Guest, Warm greetings from Aston Jember Hotel & Conference Center. Thank you for your review and feedback. We apologize for the inconvenience caused by the unavailability of bottled or glass drinking water in the room. For your information, we no longer provide mineral water in bottles, but we provide glasses and water jugs in the room with mineral water that can be taken through the dispenser in each room hallway. This is our action to reduce plastic waste as a form of concern for the environment. We hope to welcome you back on the next occasion with better service. Best regards, Wahyu Ari Saputro. General Manager
Translated by Google Icon
See original
R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 3 week(s) ago

The staffs are so friendly and the standard of service is similar for this hotel network. We experienced the same standard every time we stayed in Aston. Undoubtable. Happy for staying here and consider to stay again in the future.

Find this review helpful?

Accommodation's Reply
13 Apr 2025
Dear Our Valued Guest, Warmest greetings from Aston Jember Hotel & Conference Center. Thank you very much for your kind review. We are truly delighted to hear that you consistently experience the same high standard of service at Aston, and that our friendly team made your stay enjoyable. Your continued trust and satisfaction mean a lot to us, and we’re honored to be your hotel of choice. We’re very happy to know that you’re considering staying with us again in the future — we’ll be ready to welcome you with the same hospitality you’ve come to expect. Best regards, Wahyu Ari Saputro General Manager
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8,5

/10

Reviewed 4 week(s) ago

Aston Group Hotel is the most comfortable hotel in my opinion... wherever I go I always stay at Aston Hotel
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
10 Apr 2025
Dear Valued Guest, Warm greetings from Aston Jember Hotel & Conference Center. Thank you for your very positive and proud review. We are very honored to know that Aston is your first choice in every trip. Guest satisfaction and comfort are our priority, and comments like this are a great motivation for the entire team to continue to provide the best service. We are looking forward to your next visit to Aston Jember or other Aston properties throughout Indonesia. Best regards, Wahyu Ari Saputro. General Manager
Translated by Google Icon
See original
h***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,4

/10

Reviewed 4 week(s) ago

clean and comfortable hotel...friendly staff...good food. only location is not on the main road.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
10 Apr 2025
Dear Valued Guest, Warm greetings from Aston Jember Hotel & Conference Center. Thank you for your very positive and proud review. We are very honored to know that Aston is your first choice in every trip. Guest satisfaction and comfort are our priority, and comments like this are a great motivation for the entire team to continue to provide the best service. We are looking forward to your next visit to Aston Jember or other Aston properties throughout Indonesia. Best regards, Wahyu Ari Saputro. General Manager
Translated by Google Icon
See original
D***I
icon-origin-TRAVELOKA

10,0

/10

Reviewed 7 week(s) ago

Clean hotel, easy to reach location.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
27 Mar 2025
Dear Valued Guest, Warm greetings from Aston Jember Hotel and Conference Center. Thank you for choosing us as your place to stay during your visit to Jember. We are very pleased to hear that our hotel and staff services have met your expectations during your stay with us. We place the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. We are very impressed by this very valuable review and we look forward to welcoming you again to stay at Aston Jember Hotel and Conference Center. Sincerely, Wahyu Ari Saputro. General Manager
Translated by Google Icon
See original
Profile Picture
Ferry L.
icon-origin-TRAVELOKA

10,0

/10

Reviewed 7 week(s) ago

Even though I was in a mess, my family and I were treated much better than I could have imagined. I got better hospitality than anywhere else. I will stay here again when I need to go to this city. thank you very much.
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
18 Mar 2025
Dear Mr. Ferry, Warmest greetings from Aston Jember Hotel & Conference Center. Thank you very much for your warm review! We are very pleased to know that you and your family felt welcomed and received memorable hospitality during your stay here. We always strive to provide the best service for every guest without exception. We look forward to welcoming you back when you visit this city. See you again. Warmest regards, Wahyu Ari Saputro. General Manager
Translated by Google Icon
See original
yudha P.
icon-Transit
Transit
icon-origin-TRAVELOKA

10,0

/10

Reviewed 8 week(s) ago

Josjis. Even though it was just a transit in the morning and then continued by motorbike, it was great.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
20 Mar 2025
Dear Mr. Yudha P., Warm greetings from Aston Jember Hotel and Conference Center. Thank you for choosing us as your place to stay during your visit to Jember. We are very pleased to hear that our hotel and staff services have met your expectations during your stay with us. We place the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. We are very impressed by this very valuable review and we look forward to welcoming you back to Aston Jember Hotel and Conference Center. Sincerely, Wahyu Ari Saputro. General Manager
Translated by Google Icon
See original
N***l
icon-origin-TRAVELOKA

10,0

/10

Reviewed 8 week(s) ago

My favorite hotel when I go to Jember, I have stayed here several times
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
10 Mar 2025
Dear Valued Guest, Warm greetings from Aston Jember Hotel and Conference Center. Thank you for choosing us as your place to stay during your visit to Jember. We are very pleased to hear that our hotel and staff services have met your expectations during your stay with us. We place the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. We are very impressed by this very valuable review and we look forward to welcoming you again to stay at Aston Jember Hotel and Conference Center. Sincerely, Wahyu Ari Saputro. General Manager
Translated by Google Icon
See original
E***o
icon-Business
Business
icon-origin-TRAVELOKA

6,2

/10

Reviewed 9 week(s) ago

The room is too small, the water tap in the sink in the bathroom is broken
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
10 Mar 2025
Dear Valued Guest, Warm greetings from Aston Jember Hotel & Conference Center. Thank you for your review and feedback. We apologize for the inconvenience you experienced during your stay. Your feedback is very valuable to us, and we will immediately follow up on the repair of the water tap in the bathroom. We will also evaluate the experience of staying in our rooms to make it more comfortable for guests. We look forward to welcoming you back with a better experience in the future. Sincerely, Wahyu Ari Saputro. General Manager
Translated by Google Icon
See original
c***y
icon-origin-TRAVELOKA

8,5

/10

Reviewed 10 week(s) ago

Maybe it needs a little rejuvenation. But overall good. Every time I go to Jember I always stay there
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
02 Mar 2025
Dear Valued Guest. Warmest greetings from Aston Jember Hotel & Conference Center. "Thank you for your review and loyalty to stay at our hotel every time you visit Jember! We appreciate your feedback regarding the renovation and will continue to strive to improve the quality of our facilities and services. Glad to be your choice, and we look forward to welcoming you back. Warmest regards, Wahyu Ari Saputro. General Manager
Translated by Google Icon
See original
Amelia F.
icon-origin-TRAVELOKA

10,0

/10

Reviewed 11 week(s) ago

everything is okay especially on the coffee planet polll friendly
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
02 Mar 2025
Dear Mrs. Amelia, Warm greetings from Aston Jember Hotel & Conference Center. Thank you very much for your positive review! We are glad to hear that you enjoyed your stay, especially at Planet Kopi. Our team always strives to provide the best and friendly service for you. We look forward to welcoming you back. Warm regards, Wahyu Ari Saputro. General Manager
Translated by Google Icon
See original
Guest
icon-origin-TRAVELOKA

10,0

/10

Reviewed 11 week(s) ago

The staff are friendly, always say hello.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
19 Feb 2025
Dear Valued Guest, Warmest greetings from Aston Jember Hotel & Conference Center. Thank you for your positive review! We are very pleased to know that you are satisfied with our services. Guest satisfaction is our top priority, and we look forward to welcoming you back in the near future. See you soon! Warmest regards, Wahyu Ari Saputro. General Manager
Translated by Google Icon
See original
Suyanto
icon-origin-TRAVELOKA

8,5

/10

Reviewed 11 week(s) ago

hotel staff is friendly & very helpful
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
20 Feb 2025
Dear Mr. Suyanto, Warm greetings from Aston Jember Hotel & Conference Center. Thank you for your positive review! We are very pleased to know that you are satisfied with our services. Guest satisfaction is our top priority, and we look forward to welcoming you back in the near future. See you soon! Warm regards, Wahyu Ari Saputro. General Manager
Translated by Google Icon
See original
Profile Picture
Asikhah E. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8,4

/10

Reviewed 13 week(s) ago

After 00 o'clock we happened to still be chatting in the lobby, it turned out the AC was turned off and the lights were also turned off.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
04 Feb 2025
Dear Ms. Asikhah, Warm greetings from Aston Jember Hotel & Conference Center. Thank you for your review and feedback. We apologize for the inconvenience caused while you were in the lobby. We will review our operational policies to continue to provide comfort for guests who are still active in the public area. Your feedback is very valuable for us to continue to improve our services. We look forward to welcoming you back with a better experience in the future. Warm regards, Wahyu Ari Saputro. General Manager
Translated by Google Icon
See original
Andrew Y. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10,0

/10

Reviewed 14 week(s) ago

Overall I am quite satisfied staying here but I am a little disappointed with the security guard in the lobby when I checked in I happened to be on a family trip with my elderly parents when I arrived I dropped my parents off in the lobby and when I arrived there was no staff to help with our luggage so when I got out of the car it was a bit of a hassle there was 1 security guard there but he didn't take the initiative to call other staff or anything he just stared silently with an unpleasant face because coincidentally when I dropped off my stuff in the lobby there was a VIP car that was about to leave so my car blocked the car I really regret why the security guard just kept quiet and instead put on an unpleasant face so please re-brief the security guards in serving guests thank you
Read More
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
31 Jan 2025
Dear Mr. Andrew, Warmest greetings from Aston Jember Hotel & Conference Center. Thank you for your review and we are glad to know that you were overall satisfied with your stay at our hotel. We sincerely apologize for the unpleasant experience you had with our security guard upon check-in. We understand your disappointment and will ensure that our staff, including the security guard, receive proper training on the importance of friendliness and initiative in assisting guests, especially those who need extra assistance. We greatly appreciate your feedback and will use it to improve the quality of our services. Warm regards, Wahyu Ari Saputro. General Manager
Translated by Google Icon
See original
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Aston Jember Hotel & Conference Center

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.