Aston Ketapang City Hotel

Hotels
8,2
/10

Very Good

1.369 reviews

What Guests Say About Their Stay

Distance To City Center (33)
Staff Friendliness (30)
Bedroom (30)
Ambiance (25)
Heru K.
8,8
/ 10
Clean, friendly staff, strategic place
In the Area
See Map
Jalan R Suprapto 68A, Delta Pawan, Ketapang, Kalimantan Barat, Indonesia, 78851

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Aston Ketapang City Hotel is located in area / city Delta Pawan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Aston Ketapang City Hotel

Discover More Places
Jalan R Suprapto 68A, Delta Pawan, Ketapang, Kalimantan Barat, Indonesia, 78851
Lobby Aston Ketapang City Hotel
Lobby 2 Aston Ketapang City Hotel

Discover More About Aston Ketapang City Hotel

About Aston Ketapang City Hotel

Nestled in the heart of West Kalimantan, the

Aston Ketapang City Hotel

stands as a beacon of comfort and modern hospitality. This hotel is not just a place to stay; it’s an experience that combines luxury with the rich cultural heritage of the region. With its strategic location, guests can easily access various attractions, making it an ideal choice for both leisure and business travelers.

The hotel features a contemporary design that reflects the local culture while providing all the modern amenities you would expect from a top-tier establishment. Each room is thoughtfully designed to ensure maximum comfort, equipped with plush bedding, high-speed internet, and stunning views of the surrounding area. Whether you’re in town for a quick business trip or a leisurely vacation, Aston Ketapang City Hotel caters to all your needs.

One of the standout features of the hotel is its commitment to exceptional service. The staff is trained to provide personalized attention, ensuring that every guest feels valued and cared for. From the moment you check in, you’ll be greeted with warm smiles and a willingness to assist with any requests you may have.

In addition to its comfortable accommodations, the Aston Ketapang City Hotel offers a range of facilities designed to enhance your stay. Guests can enjoy a refreshing dip in the swimming pool, indulge in delicious meals at the on-site restaurant, or unwind with a drink at the bar. For those looking to stay active, the hotel also features a well-equipped fitness center.

Moreover, the hotel is conveniently located near various shopping and dining options, allowing guests to explore the local culture and cuisine. Whether you’re looking to shop for souvenirs or savor traditional dishes, you’ll find plenty of options just a stone's throw away.

Why You Should Stay at Aston Ketapang City Hotel

Choosing Aston Ketapang City Hotel means opting for a blend of comfort, convenience, and cultural immersion. The hotel’s prime location allows easy access to key attractions, making it perfect for tourists. Business travelers will appreciate the modern facilities and professional atmosphere, ensuring a productive stay. With its exceptional service and amenities, it’s no wonder that guests return time and again.

Best Time to Stay at Aston Ketapang City Hotel

The best time to visit Aston Ketapang City Hotel is during the dry season, which typically runs from April to October. During these months, the weather is pleasant, making it ideal for outdoor activities and sightseeing. However, if you prefer fewer crowds and lower rates, consider visiting during the shoulder months of March and November. Regardless of when you choose to visit, the hotel’s welcoming atmosphere and excellent service will make your stay memorable.

Transportation and Accessibility

Access to the Airport

Aston Ketapang City Hotel is conveniently located approximately 5 kilometers from Ketapang Airport (KTG), making it easily accessible for travelers. The hotel offers shuttle services for guests, ensuring a hassle-free transfer to and from the airport. Whether you’re arriving late at night or departing early in the morning, you can count on the hotel to provide reliable transportation options.

Public Transportation

For those who prefer to explore the area using public transportation, the hotel is well-connected to local bus routes and taxi services. The nearby bus station provides access to various destinations within Ketapang and beyond, allowing guests to experience the local culture and attractions without the need for a rental car. The friendly hotel staff can assist you in arranging transportation and provide recommendations for local sights to see.

Unique Facilities at Aston Ketapang City Hotel

1. Swimming Pool

The hotel features a stunning outdoor swimming pool, perfect for a refreshing dip after a day of exploring. Surrounded by lush greenery, it offers a serene escape where guests can relax and unwind.

2. Fitness Center

Stay active during your stay with the hotel’s well-equipped fitness center. With modern exercise machines and free weights, you can maintain your workout routine while enjoying your vacation.

3. On-Site Restaurant

The hotel’s on-site restaurant serves a variety of local and international dishes, prepared with fresh ingredients. Enjoy a delicious meal without having to leave the comfort of the hotel.

4. Meeting Rooms

For business travelers, the hotel offers fully equipped meeting rooms that can accommodate various group sizes. With modern technology and professional service, your meetings are sure to be a success.

5. Spa Services

Indulge in relaxation with the hotel’s spa services. Treat yourself to a massage or beauty treatment, allowing you to unwind and rejuvenate during your stay.

6. 24-Hour Front Desk

The hotel’s 24-hour front desk ensures that assistance is always available, whether you need help with check-in, room service, or local recommendations.

7. Free Wi-Fi

Stay connected with complimentary high-speed Wi-Fi available throughout the hotel. Whether you need to catch up on work or share your travel experiences on social media, you’ll have reliable internet access.

8. Laundry Services

For guests staying longer, the hotel offers laundry services to keep your clothes fresh and clean. This convenience allows you to pack light and enjoy your trip without worrying about laundry.

9. Airport Shuttle

The hotel provides a convenient airport shuttle service, making your arrival and departure seamless. This service is especially beneficial for guests with early flights or late arrivals.

10. Concierge Services

The concierge team is available to assist with travel arrangements, restaurant reservations, and local tours. Their expertise ensures that you make the most of your time in Ketapang.

Nearby Attractions at Aston Ketapang City Hotel

1. Ketapang Grand Mall

Located just 2 kilometers from the hotel, Ketapang Grand Mall is a popular shopping destination featuring a variety of retail stores, dining options, and entertainment facilities. Whether you’re looking for souvenirs or a place to enjoy a meal, this mall has something for everyone.

2. Taman Kota Ketapang

Approximately 3 kilometers from the hotel, Taman Kota Ketapang is a beautiful city park perfect for leisurely strolls or picnics. The park features lush greenery, walking paths, and playgrounds, making it a great spot for families and nature lovers.

3. Masjid Agung Al-Muhajirin

This stunning mosque is located about 4 kilometers from the hotel. Known for its beautiful architecture and serene atmosphere, it’s a must-visit for those interested in local culture and religion. Visitors are welcome to explore the grounds and appreciate the intricate designs.

4. Pantai Pasir Panjang

Located around 15 kilometers from the hotel, Pantai Pasir Panjang is a beautiful beach known for its white sand and clear waters. It’s an ideal spot for swimming, sunbathing, or enjoying a beachside picnic. The beach is also a great place to watch the sunset.

5. Danau Sentarum National Park

About 30 kilometers from the hotel, Danau Sentarum National Park is a stunning natural reserve known for its unique ecosystem and diverse wildlife. Visitors can explore the park through guided tours, offering opportunities for birdwatching, hiking, and experiencing the local flora and fauna.

6. Museum Kalimantan Barat

Located approximately 5 kilometers from the hotel, this museum showcases the rich history and culture of West Kalimantan. With various exhibits, including traditional artifacts and historical displays, it’s a great place to learn about the region’s heritage.

7. Bukit Tangkiling

About 25 kilometers from the hotel, Bukit Tangkiling offers breathtaking views of the surrounding landscape. Hiking to the summit is a popular activity, and the panoramic views make it worth the effort. It’s a great spot for photography enthusiasts.

8. Kampung Budaya Khatulistiwa

Located around 10 kilometers from the hotel, this cultural village offers visitors a glimpse into the traditional lifestyles of the local communities. With various cultural performances and workshops, it’s an enriching experience for those interested in local customs.

9. Taman Nasional Gunung Palung

Approximately 40 kilometers from the hotel, this national park is known for its rich biodiversity and stunning landscapes. It’s a great destination for eco-tourism, offering opportunities for trekking, wildlife spotting, and exploring the lush rainforest.

10. Sungai Kapuas

The Kapuas River, located about 20 kilometers from the hotel, is the longest river in Indonesia. Visitors can take boat tours to explore the river and its surroundings, offering a unique perspective of the local environment and wildlife.

Tips and Tricks for Staying at Aston Ketapang City Hotel

Tips During Your Stay

To make the most of your stay at Aston Ketapang City Hotel, consider these tips: always check for special promotions or packages that may be available during your visit. Don’t hesitate to ask the staff for recommendations on local attractions and dining options. They are more than happy to assist you in making your stay enjoyable.

Tips for Enjoying Hotel Facilities

Take advantage of the hotel’s facilities by planning your schedule around them. For instance, try to visit the fitness center during off-peak hours for a more private experience. Also, don’t miss out on the spa services; booking in advance can ensure you get the treatment you desire. Lastly, enjoy the on-site restaurant for breakfast to start your day off right!

Why Book Aston Ketapang City Hotel on Traveloka

Extensive Accommodation Options

When you book through Traveloka, you gain access to a wide range of accommodation options, from budget-friendly hotels to luxurious villas. This flexibility allows you to choose the perfect stay that fits your needs and preferences, ensuring a comfortable experience at Aston Ketapang City Hotel.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This feature allows you to save even more with the PayLater option, giving you the flexibility to manage your travel expenses without stress.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which rewards you with amazing benefits and special perks. As you increase your Traveloka Priority level, you’ll enjoy exclusive discounts and offers that enhance your travel experience.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at Aston Ketapang City Hotel. These reviews provide valuable insights into the hotel’s services and facilities, helping you make an informed decision when booking your stay.

With all these advantages, there’s no reason not to choose Aston Ketapang City Hotel for your next trip to West Kalimantan. Booking hotel through Traveloka ensures you have a seamless and enjoyable experience from start to finish!

All facilities in Aston Ketapang City Hotel

Bar, Cafe and Lounge Aston Ketapang City Hotel
Bar, Cafe and Lounge
Fitness Center Aston Ketapang City Hotel
Fitness Center
Functional Hall Aston Ketapang City Hotel
Functional Hall
Lobby Aston Ketapang City Hotel
Lobby
Accommodation Services Aston Ketapang City Hotel
Accommodation Services

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Cafe
  • Nightclub

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

Things to Do

  • Fitness center
  • Karaoke
  • Massage
  • Spa

General

  • AC
  • Fireplace in lobby
  • Non-smoking room
  • Smoking area

Business Facilities

  • Business center
  • Meeting facilities

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Nearby Facilities

  • ATM/Banking

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Aston Ketapang City Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 13:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
Read All

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 13:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Aston Ketapang City Hotel
146
Number of floors in Aston Ketapang City Hotel
6
Another facilities in Aston Ketapang City Hotel
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Aston Ketapang City Hotel

What are available facilities at Aston Ketapang City Hotel?
There are top facilites at Aston Ketapang City Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Aston Ketapang City Hotel?
The standard check-in time at Aston Ketapang City Hotel is starting from From 14:00 while the latest check-out time is at Before 13:00
Does Aston Ketapang City Hotel provide breakfast?
Yes, Aston Ketapang City Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Aston Ketapang City Hotel

8,2
Very Good

From 1.369 reviews

Provided by travelers on
Cleanliness

8,3

Room Comfort

8,2

Meal

8,1

Location

8,5

Service and Facilites

8,3

People often mention about Aston Ketapang City Hotel
All
Distance to City Center (17)
Bedroom (15)
Staff Friendliness (14)
Ambiance (11)
Room Space (11)
Hotel Area (11)
Accessibility (10)
Bathroom (10)
Surroundings (8)
Variety (8)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Aston Ketapang City Hotel

Number of reviews per page
20
40
Customer reviews
N***y
icon-origin-TRAVELOKA

9,4

/10

Reviewed 2 day(s) ago

Nice hotel and clean room. Really like it. Usually when on business, I definitely stay here.
Translated by Google Icon
See original

Find this review helpful?

d***o
icon-Business
Business
icon-origin-TRAVELOKA

8,5

/10

Reviewed 5 day(s) ago

The check in and out process is also easy. The hotel staff is friendly and quite accommodating in serving special requests. The facilities are quite modern. Usually stay here if there is work in Ketapang.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
28 Apr 2025
Dear Valued Guest, Warmest greetings from Aston Ketapang City Hotel! Thank you very much for your positive attention and for choosing Aston Ketapang City Hotel as your place to stay during your business visit in Ketapang. We are very pleased to hear that you found the check-in and check-out process easy, as well as the friendliness and responsiveness of our staff in accommodating your special requests. We are also pleased that the simplicity of our facilities provided comfort during your stay. It is an honor for us to be your first choice whenever you are in Ketapang for business. We look forward to welcoming you back in the future! Best regards, Rahmat A. Santoso. General Manager
Translated by Google Icon
See original
N***y
icon-Business
Business
icon-origin-TRAVELOKA

9,4

/10

Reviewed 4 week(s) ago

Clean room, friendly staff. Always choose this hotel when on business to Ketapang.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
08 Apr 2025
Dear Guest, Warm greetings from Aston Ketapang City Hotel! Thank you very much for choosing Aston Ketapang City Hotel as your hotel of choice during your work in Ketapang Regency. It is a pleasure to have you as our guest from time to time. Sending good wishes to you and your family, we are pleased to welcome you back! Best regards, Rahmat A. Santoso. General Manager
Translated by Google Icon
See original
h***r
icon-origin-TRAVELOKA

8,5

/10

Reviewed 9 week(s) ago

Hotel with old building, but it doesn't matter because the price is cheap
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
28 Feb 2025
Dear Valued Guest, Warmest greetings from Aston Ketapang City Hotel! Thank you very much for your sincere and appreciative review. We are very happy to hear that even though our hotel building is old, you have been pleased to receive our facilities and services according to the price we offer. We always look forward to welcoming you back! Best regards, Rahmat A. Santoso. General Manager
Translated by Google Icon
See original
Jimmy A. W.
icon-origin-TRAVELOKA

8,9

/10

Reviewed 9 week(s) ago

The telephone and AC cables in the room often have trouble and the breakfast taste is below the standard of a three-star hotel. However, the staff service is very good and fast.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
27 Feb 2025
Dear Jimmy AW Warm greetings from Aston Ketapang City Hotel! Many thanks to Mr. Jimmy for choosing to stay at Aston Ketapang Hotel. We apologize for the inconvenience you experienced regarding the telephone cable and AC. Thank you for letting us know, we will follow up immediately. We also appreciate your compliments to our dedicated staff. We are continuously motivated to improve the quality of our breakfast to meet the needs of our guests. Happy to welcome Mr. Jimmy back! Best regards, Rahmat A. Santoso. General Manager.
Translated by Google Icon
See original
A***I
icon-origin-TRAVELOKA

10,0

/10

Reviewed 11 week(s) ago

very good, delicious, highly recommended, suitable for couples
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
27 Feb 2025
Dear Guest, Warmest greetings from Aston Ketapang City Hotel! Thank you very much for your positive attention and concern! We are very happy to hear that you enjoyed your stay with your partner at Aston Ketapang Hotel. We hope to welcome you back soon! Best regards, Rahmat A. Santoso. General Manager
Translated by Google Icon
See original
Profile Picture
Taupan A. P.
icon-Business
Business
icon-origin-TRAVELOKA

10,0

/10

Reviewed 11 week(s) ago

Have stayed at this Aston Hotel several times, Overall very satisfying with a price that is much cheaper than other 3-star hotels in Ketapang., Suggestions for the restaurant section. The plastic placemats for plates on the dining table must be replaced, because they are no longer suitable. The plastic is curved.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
12 Feb 2025
Dear Taupan AP Warm greetings from Aston Ketapang City Hotel! Thank you very much, Mr. Taupan, for your perfect review and for your loyalty in choosing Aston Ketapang City Hotel as your place to stay. We are very happy to hear that you are always satisfied with the services and prices we offer. Your suggestion regarding the plastic coasters in the restaurant is highly appreciated. We will follow up on this immediately to ensure the comfort of our guests. Thank you for your attention and valuable input. We greatly appreciate your concern for our products, services, and employees. The Aston Ketapang City Hotel team is very pleased to receive your support and loyalty. We look forward to welcoming you back in the near future. Stay healthy, Mr. Taupan! Best regards, Rahmat A. Santoso. General Manager
Translated by Google Icon
See original
Profile Picture
Caecilia Y. K.
icon-Business
Business
icon-origin-TRAVELOKA

6,0

/10

Reviewed 12 week(s) ago

It os not like any other Aston hotel. Its dark and not well maintenance.

Find this review helpful?

Accommodation's Reply
10 Feb 2025
Dear Caecilia Y.K. Warmest greetings from the Aston Ketapang City Hotel! We are very sorry to read about your recent experience at our Aston hotel in Ketapang. We sincerely apologize that your stay did not meet your expectations and that you found our hotel to be dark and not well-maintained. We truly appreciate you taking the time to share your feedback with us, as it helps us to address the areas where we need to improve. We understand your disappointment, especially if you've stayed at other Aston properties. We want to humbly explain that our location in Kabupaten Ketapang means we operate under different circumstances than perhaps the Aston hotels you've experienced in larger cities. And regarding the upkeep of the hotel, we want to assure you that we are taking them very then addressing these issues with our hotel owners and management team immediately. We value your feedback and understand the importance of maintaining a comfortable and welcoming environment for all our guests. Thank you very much again for your valuable feedback. Sincerely yours, Rahmat A. Santoso General Manager
Y***e
icon-origin-TRAVELOKA

9,1

/10

Reviewed 12 week(s) ago

During my stay at Aston Ketapang, the room was comfortable and clean
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
10 Feb 2025
Dear Valued Guest, Warmest greetings from Aston Ketapang City Hotel! Thank you very much for your positive review of your stay at Aston Ketapang. We are very happy to hear that you felt comfortable and the room was clean during your stay. Your appreciation and concern are truly the best support for us. The comfort you need is our top priority, and we always strive to provide the best service to every guest. We are happy to welcome you back to Aston Ketapang! Best regards, Rahmat A. Santoso. General Manager
Translated by Google Icon
See original
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

7,1

/10

Reviewed 17 week(s) ago

The food is not very varied and you can't eat as much as you like in other hotels.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
07 Jan 2025
Dear Valued Guest, Warm greetings from Aston Ketapang City Hotel! Thank you very much for your suggestion on the available room service breakfast. We sincerely apologize if the menu variations available have not met your expectations. Your input is very valuable and will be used to evaluate the menu choices that we serve as well as the service model that we present. We present this service for the convenience and personalization of the breakfast experience in the guest room. Thank you for your understanding and concern. Always stay healthy and we are happy to welcome you back! Best regards, Rahmat A. Santoso. General Manager
Translated by Google Icon
See original
M***d
icon-origin-TRAVELOKA

8,5

/10

Reviewed 17 week(s) ago

Comfortable hotel, friendly service, cleanliness should be improved, I think the bed area is damp, but so far so good, can be a recommended hotel in Ketapang.
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
30 Dec 2024
Dear Valued Guest, Warm greetings from Aston Ketapang City Hotel! Your review means a lot to us! We are glad that Aston Ketapang is your recommended Hotel in Ketapang Regency. We continue to strive to provide an unforgettable stay experience. Feedback on cleanliness and humidity will be followed up seriously. Look forward to our improvement surprises on your next visit! Best regards, Rahmat A. Santoso. General Manager
Translated by Google Icon
See original
r***a
icon-origin-TRAVELOKA

6,6

/10

Reviewed 19 week(s) ago

Power outage from 8pm until morning, no notification from the hotel regarding the problems that occurred and no initiative to help move rooms
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
26 Dec 2024
Dear Guest, Greetings from Aston Ketapang City Hotel! We deeply apologize for the inconvenience caused and the lack of information from our side. At that time, the existing conditions caused the peace to be unstable, so we missed to assist in moving rooms to the second hotel building. Currently, with the help of the PLN team, we have handled the electricity problem and ensured that everything is running normally. Thank you for your feedback; We will be better in providing information and services in the future. Sincerely, Rahmat A. Santoso. General Manager
Translated by Google Icon
See original
A***g
icon-origin-TRAVELOKA

10,0

/10

Reviewed 19 week(s) ago

The hotel staff is friendly and clear in explaining during check-in.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
26 Dec 2024
Dear Valued Guest, Warm greetings from Aston Ketapang City Hotel. Thank you very much for your positive review. We greatly appreciate the sympathy and empathy you showed during your stay at Aston Ketapang, especially during the power outage that occurred that night. We are proud that our staff was able to provide friendly and clear service during check-in. Your patience and understanding of the difficult situation means a lot to us. With your calmness and support, we were able to face the challenges and continue to strive to improve our services. Once again, thank you for your understanding and kindness. We look forward to welcoming you back in the future with a better and more comfortable experience. Sincerely, Rahmat A. Santoso. General Manager
Translated by Google Icon
See original
b***n
icon-Transit
Transit
icon-origin-TRAVELOKA

6,8

/10

Reviewed 19 week(s) ago

Hopefully the electricity will return to normal and the hotel can be used as a place to rest.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
26 Dec 2024
Dear Guest, Warm greetings from Aston Ketapang City Hotel! We deeply regret and sincerely apologize for the power outage you experienced while staying at our hotel. Currently, the electricity in our hotel has returned to normal thanks to the cooperation with the local PLN. Thank you for your understanding and we hope you can enjoy your next visit without any problems. Sincerely, Rahmat A. Santoso. General Manager
Translated by Google Icon
See original
Profile Picture
Taupan A. P.
icon-Business
Business
icon-origin-TRAVELOKA

9,1

/10

Reviewed 22 week(s) ago

Spacious rooms for the Suite type as in the photo must be booked offline, standard 3-star hotel facilities, standard breakfast menu, overall quite satisfying for staying in Ketapang..😊
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
03 Dec 2024
Dear Taufan A. P, Warm greetings from Aston Ketapang City Hotel! Thank you very much for your very positive attention and appreciation! We are very happy to hear that you are satisfied with our spacious Suite type room with the standard facilities available, as well as the breakfast menu that we serve. Your concern is our motivation to continue to develop the quality of service needed. Thank you for choosing to stay at our place at Aston Ketapang Hotel, see you again!. Best regards, Rahmat A. Santoso. General Manager.
Translated by Google Icon
See original
G***n
icon-Business
Business
icon-origin-TRAVELOKA

9,4

/10

Reviewed 24 week(s) ago

Cheap and clean. Located in the city center. For marketing standard price
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
11 Nov 2024
Dear Valued Guest, Warm greetings from Aston Ketapang City Hotel! Thank you for your appreciation! We are very happy that you like the cleanliness of the room and the affordable price that we offer. We will continue to strive to provide a memorable stay experience for every guest. Do not hesitate to stay here again when visiting Ketapang! Sincerely, Rahmat A. Santoso. General Manager
Translated by Google Icon
See original
S***n
icon-Business
Business
icon-origin-TRAVELOKA

9,1

/10

Reviewed 24 week(s) ago

The atmosphere of the room viw from the room I used was quite good. Only the bathroom facilities were lacking for the hot water was no longer functioning in room number 608 on the 6th floor of the front building.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
13 Nov 2024
. Dear Valued Guest, Warm greetings from Aston Ketapang City Hotel! We greatly appreciate and appreciate your time to provide feedback. We are glad you enjoyed the view from your room. However, we are very sorry to hear about your experience with the hot water facility. We apologize for the inconvenience you experienced. Our team will immediately conduct checks and repairs to ensure that similar incidents do not recur. We look forward to welcoming you back to provide better service in the future. Stay healthy and prosperous!. Best regards, Rahmat A. Santoso. General Manager
Translated by Google Icon
See original
Profile Picture
Yance C.
icon-Business
Business
icon-origin-TRAVELOKA

8,5

/10

Reviewed 25 week(s) ago

Thank you, a good hotel with affordable prices, in the center of Ketapang city, only the room facilities should be updated.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
11 Nov 2024
Dear, Yance C. Warmest greetings from Aston Ketapang City Hotel! Thank you very much Mr. Yance for your valuable advice! We will continue to do our best to improve the room facilities to meet our guests’ expectations. Affordable price and strategic location are our priorities. Hopefully we can meet Mr. Yance again soon! Warmest regards, Rahmat A. Santoso. General Manager
Translated by Google Icon
See original
S***n
icon-origin-TRAVELOKA

8,5

/10

Reviewed 26 week(s) ago

A comfortable place to rest while traveling or walking around the city of Ketapang. Easy access and not far from shopping places.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
11 Nov 2024
Dear Valued Guest, Warm greetings from Aston Ketapang City Hotel! Thank you very much for your positive review! We are very happy to hear that you felt comfortable staying with us. Easy access to shopping centers is indeed one of the advantages that we offer. It is a pleasure to welcome you back! Sincerely, Rahmat A. Santoso. General Manager
Translated by Google Icon
See original
THOMAS
icon-origin-TRAVELOKA

10,0

/10

Reviewed 29 week(s) ago

Comfortable place to stay. Close to all shopping centers. And others.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
13 Oct 2024
Dear, Thomas, Warmest greetings from the Aston Ketapang City Hotel! We at Aston Ketapang City Hotel would like to express our sincere gratitude for choosing to stay with us. We're delighted that our hotel's location met your expectations and that you enjoyed your time in Ketapang. We hope you'll visit us again soon. Sincerely, Rahmat A. Santoso General Manager
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Aston Ketapang City Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Haven’t found what you’re looking for?

See Other Accommodations in Ketapang