Aston Solo Hotel

The hotel staff to the security are all very friendly and the hotel facilities are very complete and the cleanliness of the room and bathroom is very clean. I enjoyed staying at the Aston hotel, it was very comfortable.

Aston always provides maximum service, so that our family is comfortable and satisfied with all the facilities available.

easy access everywhere, but please for the receptionist, I asked for the type of bed I wanted, they immediately said there was none, after I said it was already in the note when ordering and asked for proof, it was immediately there... it's better to check the availability of the room first the food is not very varied the refrigerator is not working properly. overall okay but

3 days 2 nights stay here. All staff are very helpful and friendly. Please pay more attention to the cleanliness of the room and there are some facilities that are not functioning properly. Thank you.

I arrived at night, it was raining. The hotel staff was very friendly and polite in welcoming me, carrying my luggage and showing me to my room.

The hotel is very comfortable and pleasant, the hotel staff is also very friendly.

Alhamdulillah. Staying at Aston Solo Hotel was very pleasant. Ambiance/Facilities: Complete with swimming pool and gym. Food is varied but needs to be improved for taste and freshness. Staff Assistance: Friendly. Highlights: Spacious room and 3 beds. Price: A little expensive. Location: Strategic.

Alhamdulillah. Staying at Aston Solo was enjoyable. Ambiance/Facilities: ok. Food: varied but needs improvement. Staff Assistance: friendly. Highlights: Large and comfortable room. Price: a little expensive. Location: Strategic.

Already quite satisfied with the room and service. Continue to improve to be the best in Solo.

We stayed last Friday-Saturday. Overall the location is very strategic, close to several malls. The room and hotel facilities are also good, the quality of the food both in the restaurant and room service is also delicious. To improve the quality of service, there are 2 things I need to convey. 1. The refrigerator in my room is not working, please check the condition of the equipment in all rooms. 2. There was an unpleasant incident that I experienced when I was going to use the swimming pool. Our family was going to swim in the afternoon. Approximately 15 minutes before, my husband had confirmed whether we could still swim, the officer answered that we could still swim until 18.00. Departing from this information, we prepared to swim. However, when we arrived at the swimming pool, the conditions were a bit drizzling so we were not allowed to swim and were told that swimming could only be done until 17.30 (different from the previous information which said swimming was allowed until 18.00). I felt a bit reluctant because when we were prohibited from swimming, there was still 1 person swimming in the swimming pool. Then the officer tried to discuss with the manager on duty and returned with a letter that we needed to sign stating our request to swim in the rain. This really made me disagree, as if we were forcing ourselves to swim. The context that needs to be underlined here is "not allowed to swim when it's raining". So, if we are not allowed to swim because it is drizzling, then the person who is still swimming at that time also needs to be asked to get out of the pool because they are swimming in the rain. I need to say that our 6-year-old child is also aware of the different rules between us and the guests who are swimming. The hotel has apologized the next day by giving a cake. We have also accepted the apology. However, it is important for hotel management to evaluate the SOP that applies in this condition. There needs to be a compact hotel team and equal treatment of rules for all guests. Don't let it always be "lower staff" who are the front line to receive our complaints and solve problems with a piece of cake. Hopefully this can be a material for hotel management to evaluate in serving guests.

Always stay here every time I go to Solo. Very comfortable hotel. The staff is very friendly. If there is something left behind, it will be sent immediately.

Comfortable and friendly, and the best part is there are no additional charges. I brought 3 children.

The location is very strategic. I ordered 2 single beds but the room size is quite small. It's a bit cramped for praying. The restaurant where breakfast is served is a bit hot because the AC is not felt. There are many delicious foods around the hotel such as liwet rice, etc.

The staff is nice, helpful, the place is comfortable.

Hotel Kuda is friendly, recommended.

For refrigerators and water kettles, please check again so that they can be used by customers.

The bathroom towels need to be rejuvenated/replaced. The color is already dull.

The hotel is nice, but the room atmosphere needs to be upgraded to look modern, it still feels like an old hotel. The food is delicious and varied, thank you.

comfortable stay here, friendly service

A first impression that is enchanting. Which has a longing to come again.