Ayola First Point Hotel Pekanbaru

Hotels
Online Check-In Available
8,5
/10
Very Good
4.852 reviews

What Guests Say About Their Stay

Bedroom (87)
Staff Friendliness (83)
Ambiance (83)
Surroundings (82)
N***i
10,0
/ 10
Very impressive! I'll definitely come back here again if I need a place to rest in Pekanbaru. The breakfast was also very plentiful and delicious, the staff was friendly, and the service was very fast and kind. Thank you!
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Josh P.
10,0
/ 10
Very good stay. Breakfast was amazing and the breakfast area was beautiful. Everything with the room was excellent. The staff were very kind and helpful!
miftahur R.
10,0
/ 10
Very satisfied staying here, the location is very strategic. Good service, rooms are also clean.
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Leo R. S.
10,0
/ 10
The hotel staff is very friendly, especially the front office, Mbak Mei, in the middle of the city center, very satisfying.
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Aldi F.
10,0
/ 10
Clean rooms, comfortable beds, clean bathrooms, good service, and delicious breakfast.
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In the Area
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Jalan HR. Soebrantas Panam No. 98, Tampan, Pekanbaru, Riau, Indonesia, 28292

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Ayola First Point Hotel Pekanbaru is a hotel in a good neighborhood, which is located at Tampan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Ayola First Point Hotel Pekanbaru

Jalan HR. Soebrantas Panam No. 98, Tampan, Pekanbaru, Riau, Indonesia, 28292
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Lobby Ayola First Point Hotel Pekanbaru
Lobby 2 Ayola First Point Hotel Pekanbaru

Discover More About Ayola First Point Hotel Pekanbaru

About Ayola First Point Hotel Pekanbaru

Welcome to Ayola First Point Hotel Pekanbaru, a premier destination for travelers seeking comfort, convenience, and a touch of local charm in the heart of Pekanbaru, Indonesia. This hotel is not just a place to rest your head; it’s a gateway to experiencing the vibrant culture and hospitality of Riau Province. With its modern architecture and warm ambiance, Ayola First Point Hotel offers a unique blend of contemporary design and traditional Indonesian hospitality.

Located strategically in the bustling city of Pekanbaru, the hotel is easily accessible from various points of interest, making it an ideal choice for both business and leisure travelers. The hotel features a range of well-appointed rooms equipped with modern amenities, ensuring a comfortable stay for every guest. Whether you’re here for a short visit or an extended stay, Ayola First Point Hotel has everything you need to make your experience memorable.

One of the standout features of Ayola First Point Hotel is its commitment to providing exceptional service. The friendly staff is always on hand to assist with any requests, ensuring that your stay is as enjoyable as possible. From the moment you check in, you’ll feel welcomed and valued, making it easy to relax and unwind after a long day of exploring the city.

In addition to its comfortable accommodations, Ayola First Point Hotel Pekanbaru boasts a variety of facilities designed to enhance your stay. Guests can enjoy a delicious meal at the on-site restaurant, which offers a diverse menu featuring both local and international cuisine. For those looking to stay active, the hotel provides a fitness center equipped with modern workout equipment, allowing you to maintain your fitness routine while traveling.

Moreover, the hotel’s location puts you within easy reach of Pekanbaru’s vibrant shopping districts, cultural landmarks, and entertainment options. Whether you’re interested in exploring local markets, visiting historical sites, or enjoying the nightlife, Ayola First Point Hotel serves as the perfect base for your adventures.

Why You Should Stay at Ayola First Point Hotel Pekanbaru

Choosing Ayola First Point Hotel Pekanbaru means opting for a blend of comfort, convenience, and exceptional service. The hotel’s strategic location allows easy access to key attractions, making it a perfect choice for both business and leisure travelers. With modern amenities, a welcoming atmosphere, and a dedicated staff, your stay will be nothing short of delightful.

Best Time to Stay at Ayola First Point Hotel Pekanbaru

The best time to visit Pekanbaru is during the dry season, which typically runs from April to October. During these months, you can expect pleasant weather, making it ideal for outdoor activities and sightseeing. However, if you prefer fewer crowds and lower rates, consider visiting during the shoulder months of March and November. Regardless of when you choose to stay, Ayola First Point Hotel will ensure a comfortable and enjoyable experience.

Transportation and Accessibility

Access to the Airport

Ayola First Point Hotel Pekanbaru is conveniently located just a short drive from Sultan Syarif Kasim II International Airport (PKU). The airport is approximately 5 kilometers away, making it easy for guests to reach the hotel upon arrival. The hotel offers airport transfer services, ensuring a hassle-free journey to and from the airport. Whether you’re arriving late at night or early in the morning, you can count on the hotel to provide reliable transportation options.

Public Transportation

Pekanbaru has a variety of public transportation options, including buses and taxis, making it easy to navigate the city. The hotel’s central location means that many attractions are within walking distance, but for those further away, local buses and ride-hailing services are readily available. The friendly hotel staff can assist you in arranging transportation, ensuring you have a smooth travel experience during your stay.

Unique Facilities at Ayola First Point Hotel Pekanbaru

1. On-Site Restaurant

The hotel features a delightful on-site restaurant that serves a variety of dishes, from traditional Indonesian cuisine to international favorites. Guests can enjoy a delicious breakfast buffet each morning, as well as lunch and dinner options that cater to all tastes.

2. Fitness Center

For those who like to stay active, the hotel offers a well-equipped fitness center. With modern workout equipment, you can maintain your fitness routine while enjoying your stay at Ayola First Point Hotel.

3. Meeting and Event Facilities

Ayola First Point Hotel is equipped with meeting and event facilities, making it an excellent choice for business travelers. The hotel can accommodate various events, from small meetings to larger conferences, with professional staff on hand to assist with planning and execution.

Nearby Attractions at Ayola First Point Hotel Pekanbaru

1. Mall SKA Pekanbaru

Located just 3 kilometers from Ayola First Point Hotel, Mall SKA is one of the largest shopping centers in Pekanbaru. Here, you can find a wide range of shops, restaurants, and entertainment options, making it a perfect spot for shopping enthusiasts and families alike.

2. Great Mosque of An-Nur

Approximately 4 kilometers from the hotel, the Great Mosque of An-Nur is a stunning architectural masterpiece and one of the largest mosques in Indonesia. Visitors can admire its beautiful design and learn about its significance in the local culture.

3. Pekanbaru Grand Mall

Pekanbaru Grand Mall is another popular shopping destination, located about 5 kilometers from the hotel. With a variety of retail stores, dining options, and entertainment facilities, it’s a great place to spend a day shopping and relaxing.

4. Taman Budaya Riau

Just 6 kilometers away, Taman Budaya Riau is a cultural park that showcases the rich heritage of Riau Province. Visitors can explore traditional performances, art exhibitions, and local crafts, providing a deeper understanding of the region’s culture.

5. Siak River

The Siak River, located about 7 kilometers from the hotel, offers beautiful views and opportunities for boat tours. Visitors can enjoy the serene environment and take in the natural beauty of the area.

6. Riau Cultural Park

Riau Cultural Park is approximately 8 kilometers from Ayola First Point Hotel. This park features various cultural attractions, including traditional houses and performances, allowing visitors to immerse themselves in the local culture.

7. An-Nur Mosque

Located about 4 kilometers from the hotel, An-Nur Mosque is a beautiful place of worship that attracts visitors for its stunning architecture and peaceful atmosphere. It’s a great spot for reflection and appreciation of local religious practices.

8. Citra Plaza Pekanbaru

Citra Plaza is a shopping center located around 3 kilometers from the hotel. It offers a variety of shops, dining options, and entertainment facilities, making it a convenient place for guests to explore.

9. Museum Sang Nila Utama

This museum, located about 5 kilometers from Ayola First Point Hotel, showcases the history and culture of Riau Province. Visitors can learn about the region’s heritage through various exhibits and artifacts.

10. Waterpark Pekanbaru

For families looking for fun, the Waterpark Pekanbaru is just 6 kilometers away. This water park features various slides and pools, providing a perfect day out for guests of all ages.

Tips and Tricks for Staying at Ayola First Point Hotel Pekanbaru

Tips During Your Stay

To make the most of your stay at Ayola First Point Hotel, consider these tips: always check for special promotions or packages that may be available during your visit. Don’t hesitate to ask the staff for recommendations on local attractions and dining options. They are more than happy to assist you in making your stay enjoyable.

Tips for Enjoying Hotel Facilities

Take advantage of the hotel’s fitness center and on-site restaurant. If you’re planning to host a meeting or event, inquire about the available facilities and services. Make sure to explore the hotel’s amenities to enhance your overall experience.

Why Book Ayola First Point Hotel Pekanbaru on Traveloka

Extensive Accommodation Options

When you book through Traveloka, you gain access to a wide range of accommodation options, from budget-friendly hotels to luxurious resorts. Ayola First Point Hotel Pekanbaru is just one of the many choices available, ensuring you find the perfect fit for your travel needs.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This flexibility allows you to manage your budget effectively while enjoying your stay. Additionally, the PayLater feature lets you save even more, making your travel experience hassle-free.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which rewards you with amazing benefits and special perks. As you increase your Traveloka Priority level, you’ll unlock exclusive offers that enhance your travel experience.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at various accommodations, including Ayola First Point Hotel. These reviews provide valuable insights and help you make informed decisions when booking your stay.

With all these advantages, there’s no reason not to choose Ayola First Point Hotel Pekanbaru for your next trip. Booking hotel now via Traveloka and enjoy an unforgettable holiday experience!

All facilities in Ayola First Point Hotel Pekanbaru

Bar, Cafe and Lounge Ayola First Point Hotel Pekanbaru
Bar, Cafe and Lounge
Swimming Pool Ayola First Point Hotel Pekanbaru
Swimming Pool
Lobby Ayola First Point Hotel Pekanbaru
Lobby
Bedroom Ayola First Point Hotel Pekanbaru
Bedroom
Restaurant Ayola First Point Hotel Pekanbaru
Restaurant

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Porter

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Cafe

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Wheelchair accessible

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Nearby Facilities

  • Grocery
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Outdoor pool
  • Sun loungers

Transportation

  • Airport transfer
  • Secure parking

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Ayola First Point Hotel Pekanbaru

Important Note
Guests may need to show a negative COVID-19 test result (PCR/antigen swab) upon checking in at the accommodation. Please contact the hotel for further information prior to your arrival.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Business Facilities, Hallway, Lounge, Spa closed temporarily from 4-4-2025 to 31-12-2025.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ayola First Point Hotel Pekanbaru
100
Number of floors in Ayola First Point Hotel Pekanbaru
8
Another facilities in Ayola First Point Hotel Pekanbaru
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Ayola First Point Hotel Pekanbaru

What are available facilities at Ayola First Point Hotel Pekanbaru?
There are top facilites at Ayola First Point Hotel Pekanbaru such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ayola First Point Hotel Pekanbaru?
The standard check-in time at Ayola First Point Hotel Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Ayola First Point Hotel Pekanbaru provide breakfast?
Yes, Ayola First Point Hotel Pekanbaru provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Ayola First Point Hotel Pekanbaru?
Ayola First Point Hotel Pekanbaru is a 3.0-star hotel.
How many floors does Ayola First Point Hotel Pekanbaru have?
Ayola First Point Hotel Pekanbaru has 8 floors.
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More Reviews from Other Guests in Ayola First Point Hotel Pekanbaru

8,5
Very Good
From 4.842 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,5

Meal

8,3

Location

8,5

Service and Facilites

8,4

People often mention about Ayola First Point Hotel Pekanbaru
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臥室 (58)
用餐氛圍 (55)
工作人員友善度 (53)
週邊環境 (52)
飯店區域 (48)
房間空間 (46)
浴室 (45)
可訪問性 (43)
無線網路 (Wifi) (39)
適合家庭入住 (37)
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Traveler Reviews Ayola First Point Hotel Pekanbaru

Number of reviews per page
20
40
Customer reviews
Sefri Y.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 day(s) ago
The hotel staff was very friendly and helpful in checking in the room.
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Accommodation's Reply
19 Dec 2025
Dear Mr. Sefri, Sincerely, from Ayola First Point Hotel Pekanbaru. Thank you for choosing Ayola First Point Hotel as your accommodation. We are delighted to hear that you enjoyed your stay and felt comfortable. We hope to welcome you back again soon. Sincerely, Romy Lesmana, Hotel Manager
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N***a
icon-origin-TRAVELOKA
9,1
/10
Reviewed 7 day(s) ago
Recommendations for near Riau Garden
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Accommodation's Reply
17 Dec 2025
Dear Valued Guest, Ayola First Point Hotel Pekanbaru extends a warm welcome. Thank you for your stay and for taking the time to provide us with positive feedback. We are delighted to hear that you enjoyed your stay. We greatly appreciate your positive comments regarding our services and facilities. Your feedback is a great motivation for us to maintain the quality of our service and strive to always provide the best for our guests. All of our staff and I look forward to welcoming you back again soon. Sincerely, Romy Lesmana, General Manager
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C***p
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
The place is comfortable, good for resting.
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, We would like to extend our warmest regards to Ayola First Point Pekanbaru Hotel. Thank you for choosing Ayola First Point Pekanbaru Hotel. We are very glad that you felt comfortable with our services and facilities and we thank you once again for your valuable feedback and we sincerely hope to welcome you back to stay at Ayola First Point Pekanbaru Hotel again in the future. Best regards, Romi Lesmana General Manager
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C***p
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
Comfortable place, good for resting, good food
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, We would like to extend our warmest regards to Ayola First Point Pekanbaru Hotel. Thank you for choosing Ayola First Point Pekanbaru Hotel. We are very glad that you felt comfortable with our services and facilities and we thank you once again for your valuable feedback and hope to welcome you back to Ayola First Point Pekanbaru Hotel in the future. Best regards, Romi Lesmana General Manager
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Toha S.
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
Check-in was a breeze, the staff was friendly, and the hotel had a great vibe. Access was easy, parking was ample, and the surrounding area was very lively—plenty of options for snacks and hangouts.
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Accommodation's Reply
19 Nov 2025
Dear Mr. Toha, Warmest regards, Ayola First Point Pekanbaru Hotel. Thank you for choosing us and taking the time to write us a review. We are delighted to hear that you were satisfied with our services and had the best possible experience during your stay. Guest satisfaction is our top priority. Thank you again for your valuable feedback and we look forward to welcoming you back to Ayola First Point Pekanbaru Hotel in the future. Best regards, Romi Lesmana, General Manager
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M***h
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
The AC wasn't cold enough, but that was okay since I had a fever yesterday. It was comfortable enough, and I slept soundly.
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Accommodation's Reply
11 Nov 2025
Dear Valued Guest, We would like to extend our warmest regards to Ayola First Point Hotel Pekanbaru. Thank you for choosing Ayola First Point Hotel and for taking the time to write us a review. We apologize for any inconvenience you experienced during your stay. Your suggestions and feedback are valuable and will be taken into consideration to improve our services and facilities. We look forward to welcoming you back again with even better facilities. Best regards, Romi Lesmana General Manager
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R***y
icon-Transit
Transit
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8,8
/10
Reviewed 7 week(s) ago
Strategic location, comfortable, just enough for those who don't need various facilities
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Accommodation's Reply
06 Nov 2025
Dear Valued Guest, We would like to extend our warmest regards to Ayola First Point Pekanbaru Hotel. Thank you for staying with us and for taking the time to leave us your positive feedback. We are very glad that you enjoyed your stay with us. We appreciate your positive comments about our services and facilities. Your rating is a driving force for us to maintain our quality of service and strive to always deliver the best to you. Our entire team and I look forward to welcoming you back again. Best regards, Romi Lesmana, General Manager
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 9 week(s) ago
Friendly staff, clean rooms, and affordable prices
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Accommodation's Reply
21 Oct 2025
Dear Valued Guest, We would like to extend our warmest regards to Ayola First Point Pekanbaru Hotel. Thank you for staying with us and for taking the time to leave us your positive feedback. We are very glad that you enjoyed your stay with us. We appreciate your positive comments about our services and facilities. Your rating is a driving force for us to maintain our quality of service and strive to always deliver the best to you. Our entire team and I look forward to welcoming you back again. Best regards, Romi Lesmana, General Manager
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Z***i
icon-origin-TRAVELOKA
5,0
/10
Reviewed 10 week(s) ago
My experience after staying at that hotel: my body was itchy, probably because of the mites, and the view was terrible. Furthermore, the hotel had a lot of rules that I disliked the most. We had to pay a deposit of Rp 150,000, and there were so many rules that we could even be fined Rp 1 million for breaking them. It was really bad.
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1 people find it helpful
Accommodation's Reply
17 Oct 2025
Dear Valued Guest, Warm regards, Ayola First Point Hotel Pekanbaru. Thank you for choosing Ayola First Point Hotel Pekanbaru and for taking the time to write us a review. We apologize for the inconvenience you experienced during your check-in. Please provide some details about your complaint. Your comments regarding the bed have been taken into consideration. We are implementing pest control and prevention measures to prevent this from happening to our guests. For rooms with a view, we offer rooms on higher floors to provide an even better view for your next visit. A security deposit is normally required upon check-in and will be refunded upon check-out. It is our staff's responsibility to explain the rules and regulations to you prior to your stay to ensure a more comfortable stay. We hope to see you again with our best facilities and services. Best regards, Romi Lesmana General Manager
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T***n
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10,0
/10
Reviewed 10 week(s) ago
Clean, friendly, the best location, delicious breakfast
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Accommodation's Reply
10 Oct 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive feedback. It's great to know you enjoyed your stay with us. We appreciate your positive feedback on our services and facilities. Your rating is a source of motivation for us to maintain our quality of service and strive to always provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
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I***m
icon-origin-TRAVELOKA
9,4
/10
Reviewed 10 week(s) ago
It didn't take long to wait, so it suited me who is often in a hurry.
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Accommodation's Reply
09 Oct 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive feedback. It's great to know you enjoyed your stay with us. We appreciate your positive feedback on our services and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
It was fun staying there, the service was good, the room was nice.
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Accommodation's Reply
09 Oct 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive review. We are delighted to know that you enjoyed your stay with us. We have received excellent service and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
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D***a
icon-origin-TRAVELOKA
9,7
/10
Reviewed 14 week(s) ago
I stayed at this hotel for two nights because I had business in Panama. The room, facilities, and food were delicious. The tom yum was delicious. However, there was something that offended me. While I was having breakfast, a restaurant staff member seemed to be constantly watching me. Then, while my room was being cleaned, I asked for a refill of mineral water, but the receptionist's response was rude and unprofessional. During my stay at Pekanbaru hotels, this is the first time I've experienced such service. Please improve the service.
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Accommodation's Reply
10 Oct 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for choosing Ayola First Point Hotel and taking the time to leave a review. We apologize for any inconvenience you experienced during your stay. Your suggestions and feedback are important to us, allowing us to provide the best possible service. We hope that your review will encourage you to return to our hotel, with even better service, to ensure you and other guests have a pleasant stay. Best regards, Romie Lesmana, General Manager
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W***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 15 week(s) ago
Very clean & comfortable, lots of snacks sold around the hotel.
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2 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive feedback. It's great to know you enjoyed your stay with us. We appreciate your positive feedback on our services and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
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I***m
icon-origin-TRAVELOKA
8,5
/10
Reviewed 16 week(s) ago
So far, it's been interesting and comfortable, with no issues whatsoever. I recommend it for anyone looking for a staycation.
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Accommodation's Reply
29 Aug 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive feedback. It's great to know you enjoyed your stay with us. We appreciate your positive feedback on our services and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
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Heriyansyah
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 17 week(s) ago
Clean, comfortable, complete facilities, delicious breakfast
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Accommodation's Reply
28 Aug 2025
Dear Mr. Heriansyah, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive feedback. It's a pleasure to know you enjoyed your stay with us. We appreciate your positive feedback on our services and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
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L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 17 week(s) ago
The hotel staff are all friendly, I often stay here because I don't have to go far to find culinary delights. I was a little disappointed because the windows were often mossy and dirty, I'm one of those people who likes to take photos of the view outside the window, maybe there's a solution to keep the windows from getting dirty.
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Accommodation's Reply
28 Aug 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive review. We are delighted to know that you enjoyed your stay with us. We have received excellent service and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
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Stevany E. S. H.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 18 week(s) ago
Comfortable place to stay location
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Accommodation's Reply
28 Aug 2025
Dear Mrs. Stevany, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive feedback. It's great to know you enjoyed your stay with us. We appreciate your positive feedback regarding our services and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
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N***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 18 week(s) ago
Very impressive! I'll definitely come back here again if I need a place to rest in Pekanbaru. The breakfast was also very plentiful and delicious, the staff was friendly, and the service was very fast and kind. Thank you!
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Accommodation's Reply
28 Aug 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive review. We are delighted to know that you enjoyed your stay with us. We have received excellent service and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
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W***u
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 19 week(s) ago
The location is strategic, the staff is also friendly. However, unfortunately the AC is not cold, is it because the weather is hot or the AC is not cold in room 326.
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Accommodation's Reply
28 Aug 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide a positive response. Thank you for your feedback. We have followed up on your suggestions and feedback regarding the air conditioning so that we can maintain the quality of our service and always strive to provide the best for you. My entire team and I always look forward to your next visit. Best regards, Romie Lesmana, General Manager
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Lobby 4 Ayola First Point Hotel Pekanbaru

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8,5
Very Good
From 4.842 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,5

Meal

8,3

Location

8,5

Service and Facilites

8,4

People often mention about Ayola First Point Hotel Pekanbaru
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用餐氛圍 (55)
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房間空間 (46)
浴室 (45)
可訪問性 (43)
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Traveler Reviews Ayola First Point Hotel Pekanbaru

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40
Customer reviews
Sefri Y.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 day(s) ago
The hotel staff was very friendly and helpful in checking in the room.
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Accommodation's Reply
19 Dec 2025
Dear Mr. Sefri, Sincerely, from Ayola First Point Hotel Pekanbaru. Thank you for choosing Ayola First Point Hotel as your accommodation. We are delighted to hear that you enjoyed your stay and felt comfortable. We hope to welcome you back again soon. Sincerely, Romy Lesmana, Hotel Manager
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N***a
icon-origin-TRAVELOKA
9,1
/10
Reviewed 7 day(s) ago
Recommendations for near Riau Garden
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Accommodation's Reply
17 Dec 2025
Dear Valued Guest, Ayola First Point Hotel Pekanbaru extends a warm welcome. Thank you for your stay and for taking the time to provide us with positive feedback. We are delighted to hear that you enjoyed your stay. We greatly appreciate your positive comments regarding our services and facilities. Your feedback is a great motivation for us to maintain the quality of our service and strive to always provide the best for our guests. All of our staff and I look forward to welcoming you back again soon. Sincerely, Romy Lesmana, General Manager
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C***p
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
The place is comfortable, good for resting.
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, We would like to extend our warmest regards to Ayola First Point Pekanbaru Hotel. Thank you for choosing Ayola First Point Pekanbaru Hotel. We are very glad that you felt comfortable with our services and facilities and we thank you once again for your valuable feedback and we sincerely hope to welcome you back to stay at Ayola First Point Pekanbaru Hotel again in the future. Best regards, Romi Lesmana General Manager
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C***p
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
Comfortable place, good for resting, good food
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, We would like to extend our warmest regards to Ayola First Point Pekanbaru Hotel. Thank you for choosing Ayola First Point Pekanbaru Hotel. We are very glad that you felt comfortable with our services and facilities and we thank you once again for your valuable feedback and hope to welcome you back to Ayola First Point Pekanbaru Hotel in the future. Best regards, Romi Lesmana General Manager
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Toha S.
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
Check-in was a breeze, the staff was friendly, and the hotel had a great vibe. Access was easy, parking was ample, and the surrounding area was very lively—plenty of options for snacks and hangouts.
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Accommodation's Reply
19 Nov 2025
Dear Mr. Toha, Warmest regards, Ayola First Point Pekanbaru Hotel. Thank you for choosing us and taking the time to write us a review. We are delighted to hear that you were satisfied with our services and had the best possible experience during your stay. Guest satisfaction is our top priority. Thank you again for your valuable feedback and we look forward to welcoming you back to Ayola First Point Pekanbaru Hotel in the future. Best regards, Romi Lesmana, General Manager
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M***h
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
The AC wasn't cold enough, but that was okay since I had a fever yesterday. It was comfortable enough, and I slept soundly.
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Accommodation's Reply
11 Nov 2025
Dear Valued Guest, We would like to extend our warmest regards to Ayola First Point Hotel Pekanbaru. Thank you for choosing Ayola First Point Hotel and for taking the time to write us a review. We apologize for any inconvenience you experienced during your stay. Your suggestions and feedback are valuable and will be taken into consideration to improve our services and facilities. We look forward to welcoming you back again with even better facilities. Best regards, Romi Lesmana General Manager
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R***y
icon-Transit
Transit
icon-origin-TRAVELOKA
8,8
/10
Reviewed 7 week(s) ago
Strategic location, comfortable, just enough for those who don't need various facilities
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Accommodation's Reply
06 Nov 2025
Dear Valued Guest, We would like to extend our warmest regards to Ayola First Point Pekanbaru Hotel. Thank you for staying with us and for taking the time to leave us your positive feedback. We are very glad that you enjoyed your stay with us. We appreciate your positive comments about our services and facilities. Your rating is a driving force for us to maintain our quality of service and strive to always deliver the best to you. Our entire team and I look forward to welcoming you back again. Best regards, Romi Lesmana, General Manager
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 9 week(s) ago
Friendly staff, clean rooms, and affordable prices
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Accommodation's Reply
21 Oct 2025
Dear Valued Guest, We would like to extend our warmest regards to Ayola First Point Pekanbaru Hotel. Thank you for staying with us and for taking the time to leave us your positive feedback. We are very glad that you enjoyed your stay with us. We appreciate your positive comments about our services and facilities. Your rating is a driving force for us to maintain our quality of service and strive to always deliver the best to you. Our entire team and I look forward to welcoming you back again. Best regards, Romi Lesmana, General Manager
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Z***i
icon-origin-TRAVELOKA
5,0
/10
Reviewed 10 week(s) ago
My experience after staying at that hotel: my body was itchy, probably because of the mites, and the view was terrible. Furthermore, the hotel had a lot of rules that I disliked the most. We had to pay a deposit of Rp 150,000, and there were so many rules that we could even be fined Rp 1 million for breaking them. It was really bad.
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Accommodation's Reply
17 Oct 2025
Dear Valued Guest, Warm regards, Ayola First Point Hotel Pekanbaru. Thank you for choosing Ayola First Point Hotel Pekanbaru and for taking the time to write us a review. We apologize for the inconvenience you experienced during your check-in. Please provide some details about your complaint. Your comments regarding the bed have been taken into consideration. We are implementing pest control and prevention measures to prevent this from happening to our guests. For rooms with a view, we offer rooms on higher floors to provide an even better view for your next visit. A security deposit is normally required upon check-in and will be refunded upon check-out. It is our staff's responsibility to explain the rules and regulations to you prior to your stay to ensure a more comfortable stay. We hope to see you again with our best facilities and services. Best regards, Romi Lesmana General Manager
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T***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
Clean, friendly, the best location, delicious breakfast
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Accommodation's Reply
10 Oct 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive feedback. It's great to know you enjoyed your stay with us. We appreciate your positive feedback on our services and facilities. Your rating is a source of motivation for us to maintain our quality of service and strive to always provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
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I***m
icon-origin-TRAVELOKA
9,4
/10
Reviewed 10 week(s) ago
It didn't take long to wait, so it suited me who is often in a hurry.
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Accommodation's Reply
09 Oct 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive feedback. It's great to know you enjoyed your stay with us. We appreciate your positive feedback on our services and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
It was fun staying there, the service was good, the room was nice.
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Accommodation's Reply
09 Oct 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive review. We are delighted to know that you enjoyed your stay with us. We have received excellent service and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
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D***a
icon-origin-TRAVELOKA
9,7
/10
Reviewed 14 week(s) ago
I stayed at this hotel for two nights because I had business in Panama. The room, facilities, and food were delicious. The tom yum was delicious. However, there was something that offended me. While I was having breakfast, a restaurant staff member seemed to be constantly watching me. Then, while my room was being cleaned, I asked for a refill of mineral water, but the receptionist's response was rude and unprofessional. During my stay at Pekanbaru hotels, this is the first time I've experienced such service. Please improve the service.
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Accommodation's Reply
10 Oct 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for choosing Ayola First Point Hotel and taking the time to leave a review. We apologize for any inconvenience you experienced during your stay. Your suggestions and feedback are important to us, allowing us to provide the best possible service. We hope that your review will encourage you to return to our hotel, with even better service, to ensure you and other guests have a pleasant stay. Best regards, Romie Lesmana, General Manager
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W***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 15 week(s) ago
Very clean & comfortable, lots of snacks sold around the hotel.
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2 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive feedback. It's great to know you enjoyed your stay with us. We appreciate your positive feedback on our services and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
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I***m
icon-origin-TRAVELOKA
8,5
/10
Reviewed 16 week(s) ago
So far, it's been interesting and comfortable, with no issues whatsoever. I recommend it for anyone looking for a staycation.
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Accommodation's Reply
29 Aug 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive feedback. It's great to know you enjoyed your stay with us. We appreciate your positive feedback on our services and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
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Heriyansyah
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 17 week(s) ago
Clean, comfortable, complete facilities, delicious breakfast
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Accommodation's Reply
28 Aug 2025
Dear Mr. Heriansyah, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive feedback. It's a pleasure to know you enjoyed your stay with us. We appreciate your positive feedback on our services and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
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L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 17 week(s) ago
The hotel staff are all friendly, I often stay here because I don't have to go far to find culinary delights. I was a little disappointed because the windows were often mossy and dirty, I'm one of those people who likes to take photos of the view outside the window, maybe there's a solution to keep the windows from getting dirty.
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Accommodation's Reply
28 Aug 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive review. We are delighted to know that you enjoyed your stay with us. We have received excellent service and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
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Stevany E. S. H.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 18 week(s) ago
Comfortable place to stay location
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1 people find it helpful
Accommodation's Reply
28 Aug 2025
Dear Mrs. Stevany, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive feedback. It's great to know you enjoyed your stay with us. We appreciate your positive feedback regarding our services and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
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N***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 18 week(s) ago
Very impressive! I'll definitely come back here again if I need a place to rest in Pekanbaru. The breakfast was also very plentiful and delicious, the staff was friendly, and the service was very fast and kind. Thank you!
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Accommodation's Reply
28 Aug 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide us with a positive review. We are delighted to know that you enjoyed your stay with us. We have received excellent service and facilities. Your experience is one of the motivations for us to maintain the quality of our service and always strive to provide the best for you. My entire team and I look forward to your next visit. Best regards, Romie Lesmana, General Manager
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W***u
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 19 week(s) ago
The location is strategic, the staff is also friendly. However, unfortunately the AC is not cold, is it because the weather is hot or the AC is not cold in room 326.
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Accommodation's Reply
28 Aug 2025
Dear valued guest, Warm greetings from Ayola First Point Hotel Pekanbaru. Thank you for staying with us and taking the time to provide a positive response. Thank you for your feedback. We have followed up on your suggestions and feedback regarding the air conditioning so that we can maintain the quality of our service and always strive to provide the best for you. My entire team and I always look forward to your next visit. Best regards, Romie Lesmana, General Manager
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