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Bumi Surabaya City Resort

Name: Bumi Surabaya City Resort
Address: Jl. Jendral Basuki Rahmat No. 106 - 128 Surabaya, Genteng, Surabaya, Jawa Timur, Indonesia, 60271, Jl. Jendral Basuki Rahmat No. 106 - 128 Surabaya, Jawa Timur, 60271, Indonesia
Rating: 8.9

Hotels

Traveloka Hotel Appreciation 2023: Excellent Performance

8,8

/10

Very Good

7.994 reviews

What Guests Say About Their Stay

Distance To City Center (187)

Staff Friendliness (183)

Room Space (183)

Bedroom (166)

Frietania A.

10,0

/ 10

Staying at bumi surabaya city resort issa great choice! Near from tp, located in the city center, good services, great food & restaurants, the cleanliness is very good. Even the atmosphere so nice, feel like not being in Surabaya, bcss in there are lots of trees in the hotel, the air is fresh and beautiful 🤩 highly recommended to staying at here! Soon I'll come back here again, super love <3

Anthony

9,4

/ 10

Spacious room, good ambiance, satisfying breakfast… a nice place to relax…

Nadia B. S.

9,1

/ 10

the staffs are very friendly and helping, room is not newly furnished but clean with complete equipment. Ordered additional breakfast when the price a bit pricey than the same-starred hotel but the food is delicious

Taurino P.

10,0

/ 10

The room was vast and nice. The bathroom was so great. The Swimming pool water was blue clear and not smell of chlorine. It was great pleasure staying there and surely will stay there when I travel to Surabaya in the future. Oh... Another one... The front desk officers were so helpful and kind... Thank you

Dhany S.

9,7

/ 10

Nice hotel central city of surabaya. 5 ninute to Tunjungan Plaza. good food, garden and breakfast also. 2 night stay here

In the Area

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Jl. Jendral Basuki Rahmat No. 106 - 128 Surabaya, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Bumi Surabaya City Resort is located in area / city Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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Jl. Jendral Basuki Rahmat No. 106 - 128 Surabaya, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

Discover More About Bumi Surabaya City Resort

Location

Bumi Surabaya City Resort is located in area / city Genteng.

About Bumi Surabaya City Resort

From business event to corporate gathering, Bumi Surabaya City Resort provides complete services and facilities that you and your colleagues need.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Bumi Surabaya City Resort exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Bumi Surabaya City Resort is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Bumi Surabaya City Resort.

All facilities in Bumi Surabaya City Resort

Entertainment Facility

Functional Hall

Lobby

Accommodation Services

Exterior

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

Things to Do

Garden
Hot tub
Outdoor pool

Hotel Services

24-hour Receptionist
Laundry service
Luggage storage

Transportation

Car rental
Valet parking

Family-friendly Facilities

Children pool

Connectivity

Free WiFi

Business Facilities

Meeting facilities

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Accommodation Policy & General Information in Bumi Surabaya City Resort

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - Before 12:00
Available rooms at Bumi Surabaya City Resort	242
Number of floors in Bumi Surabaya City Resort	26
Another facilities in Bumi Surabaya City Resort	Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked question in Bumi Surabaya City Resort

What are available facilities at Bumi Surabaya City Resort?

There are top facilites at Bumi Surabaya City Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Bumi Surabaya City Resort?

The standard check-in time at Bumi Surabaya City Resort is starting from From 15:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Bumi Surabaya City Resort

Overall Ratings & Reviews Bumi Surabaya City Resort

Traveloka (7.994)

8,8

Very Good

From 7.994 reviews

Provided by travelers on

Cleanliness

8,9

Room Comfort

9,0

Meal

8,9

Location

9,1

Service and Facilites

9,0

People often mention about Bumi Surabaya City Resort

All

Distance to City Center (166)

Room Space (166)

Staff Friendliness (161)

Bedroom (149)

Taste (148)

Hotel Area (137)

Variety (136)

Family Friendly (134)

Bathroom (134)

Ambiance (133)

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Traveler Reviews Bumi Surabaya City Resort

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Customer reviews

Nensy A.

8,5

/10

Reviewed 11 hour(s) ago

A comfortable and cool hotel in the middle of the city. I've stayed here twice, the swimming pool is cool, the food is delicious, the rooms are spacious. It's just that the deposit is 500 thousand when I happened to not have cash. Overall it's good.

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T***i

10,0

/10

Reviewed 2 day(s) ago

Good room with cheap price, good breakfast and dinner

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Nandi W.

Leisure

9,3

/10

Reviewed 2 day(s) ago

The bellboy knocked on the wrong room, when he was enjoying his sleep at 10.30 PM.

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M***a

9,1

/10

Reviewed 3 day(s) ago

Old hotel but still good, breakfast is delicious.

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E***a

Staycation

10,0

/10

Reviewed 4 day(s) ago

Wonderful experience. Everything is perfect.

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Dinar w.

Staycation

9,1

/10

Reviewed 4 day(s) ago

We enjoy our stay in hotel bumi because the room are spacious and very quite. And the bathtub in all rooms is top notch. Amenities are super complete, there is also a hairdryer. Breakfast at the Arumanis restaurant is no doubt. The menu is varied, there is even Indomie and ice cream. The swimming pool is large, there is a jacuzzi so you can soak in warm water. The changing rooms are also clean. The staff is very friendly and helpful .... thank you Mbak Lelga who was very quick to help find our room. To check in, a deposit of 500 thousand is required. For additional breakfast for children, it is 120 thousand. Adding a large towel is 50 thousand. Towels and sheets need to be updated, some already look shabby. And there are no activities for children, no kids club or playground. But children can feed the fish in the pond. Fish food can be purchased for 8 thousand per bag.

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Sulis o.

10,0

/10

Reviewed 4 day(s) ago

large room, delicious food, suitable for family vacation

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p***a

Leisure

9,7

/10

Reviewed 4 day(s) ago

Recommended. Everything is good, no regrets after coming here several times.

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Meirina D. M.

Staycation

9,7

/10

Reviewed 5 day(s) ago

Very satisfying first time staycation at Bumi Hotel Suitable for family vacation and comfortable, spacious and clean rooms The swimming pool is clean and spacious

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A***o

Business

9,7

/10

Reviewed 5 day(s) ago

everything is excellent.. only the sink is a bit clogged and the water is slow to drain.. but it is ok.

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I***n

Staycation

10,0

/10

Reviewed 1 week(s) ago

Friendly staff, fast check-in process, clean rooms, varied breakfast menu, free parking My suggestion is to maintain the quality of service, and please be more responsive in checking the availability of food during breakfast

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N***a

Staycation

9,7

/10

Reviewed 1 week(s) ago

Overall, I like everything. This is my second time here. It's just a shame that the kids can't swim because it's being cleaned. The room is very spacious. The service is very friendly. What's really unfortunate is that the food variety is not complete. The first time the food was complete, but yesterday it wasn't complete. There was no chocolate milk. There should be more food variety.

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2 people find it helpful

Ernst T. P. S.

Business

10,0

/10

Reviewed 1 week(s) ago

The hotel staff is very friendly and helpful. The hotel atmosphere is very neat and beautiful. Very recommend to stay on this hotel

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1 people find it helpful

Lutfi N. F.

10,0

/10

Reviewed 1 week(s) ago

At its price point, no other 4-5 star hotel in Surabaya can beat the experience of staying at Bumi Hotel.

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N***m

Leisure

10,0

/10

Reviewed 1 week(s) ago

I really like this place, the service and food are good and delicious, varied.

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R***a

Leisure

10,0

/10

Reviewed 2 week(s) ago

Family favorite hotel because the hotel is spacious & clean, large rooms (complete with bathtub), variety & taste of food is great, all staff are friendly, competitive prices. The downside is, although the cable TV channels are quite complete, it is not a smart TV yet, so you can't access Netflix/YouTube.

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1 people find it helpful

R***i

10,0

/10

Reviewed 2 week(s) ago

Lovely. Very clean, old hotel but very well maintained, luxurious and beautiful. My favorite hotel so far.

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Ricky k.

9,4

/10

Reviewed 2 week(s) ago

second day stay. extended again for 2 rooms. thank God can be on the same floor this time on the 17th floor. the cleanliness of the swimming pool must be improved again. pillowcases and pillows must be regenerated. unfortunately there is still no Smart TV. the carpet smells damp in room 1755. the cleanliness of the bathroom curtain is full of dust. some female reception staff are not very friendly. when it comes to extending. so uncomfortable.

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Ricky k.

Leisure

9,1

/10

Reviewed 2 week(s) ago

stay on the first day, booked 2 rooms. the children's room in room 1656, the AC was leaking, thank God we were able to move rooms at 21.30. the bathroom curtain was very dusty. the pillows and pillowcases probably need to be regenerated. the room carpet smells a little damp. unfortunately the 5 star hotel doesn't have a Big Smart TV. still have to call about towels, only 1. delicious breakfast. overall satisfied.

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A***a

Leisure

9,0

/10

Reviewed 2 week(s) ago

the room is spacious and ambience is always best!

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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