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Bar, Cafe and Lounge 3 Cleo Hotel Tunjungan

Bar, Cafe and Lounge 4 Cleo Hotel Tunjungan

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Cleo Hotel Tunjungan

Name: Cleo Hotel Tunjungan
Address: Jalan Basuki Rahmat No 11, Genteng, Surabaya, Jawa Timur, Indonesia, 60271, Jalan Basuki Rahmat No 11, Jawa Timur, 60271, Indonesia
Rating: 8.5

Hotels

8,4

/10

Very Good

4.601 reviews

What Guests Say About Their Stay

Distance To City Center (73)

Staff Friendliness (67)

Accessibility (65)

Ambiance (61)

Meiliana P.

8,8

/ 10

The hotel is located right across the Tunjungan Plaza Mall, near McD and KFC. The staffs are polite and nice. Thank you

Loureine P. S.

9,1

/ 10

experiencing this accommodation twice now, will do for third soon. love for its cleanness and quietness while also very close vicinity from the largest shopping mall in surabaya.

Hisham M.

8,2

/ 10

Hotel is just across Tujungan plaza.. excellent shopping mall with movie theaters hipster foods and etc.. McDonald, KFC, pizza is nearby too.

BOON M. N.

9,7

/ 10

Location was amazing! It was right in the middle of the town, and directly opposite Tunjungan Plaza and surrounded by eateries. Very easy to get around! The room was decent, cozy and comfortable for a short stay! :) The facilities were all good. The staff were very friendly and helpful with our requests. Even helped us to receive our layer cake orders from the shop without any issues! Big thank you to all the staff... The breakfast was simple and good enough. :)

M Ismoyono D.

8,8

/ 10

A decent place to stay, and the location is very strategic only 10m acrros the road to Tunjungan Plaza

In the Area

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Jalan Basuki Rahmat No 11, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Cleo Hotel Tunjungan is located in area / city Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Cleo Hotel Tunjungan

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What's around Cleo Hotel Tunjungan

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Jalan Basuki Rahmat No 11, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

Discover More About Cleo Hotel Tunjungan

Cleo Hotel Tunjungan – The Best Comfort in the Heart of Surabaya

Located at Jl. Jenderal Basuki Rachmat No.11, Surabaya, Cleo Hotel Tunjungan offers an exceptional stay experience with top-quality service and modern facilities at an affordable price. Situated in a strategic location in the city center, this hotel is the ideal choice for both tourists and business travelers looking for easy access to Surabaya's main destinations.

Just steps away from Tunjungan Plaza Mall, one of the largest shopping centers in Surabaya, guests can easily enjoy entertainment, culinary delights, and shopping options. Nearby, Monumen Bambu Runcing and Taman Apsari offer historical and relaxing spots for exploration. Additionally, Dyandra Convention Center, a hub for business events and exhibitions, is within convenient reach.

For culinary enthusiasts, don’t miss the legendary taste of Rawon Setan, a famous Surabaya dish located near the hotel.

Enjoy a comfortable stay with friendly service, complete facilities, and a prime location that makes your trip effortless. Experience it all at Cleo Hotel Tunjungan.

All facilities in Cleo Hotel Tunjungan

Bar, Cafe and Lounge

Lobby

Bedroom

In-room Bathroom

Public Facilities

Parking
Coffee shop
Elevator
Restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Cable TV
Desk
In-room safe
Shower
TV

Hotel Services

Concierge
24-hour security
Laundry service
24-hour Receptionist

General

AC
Non-smoking room
Smoking area

Business Facilities

Computer station
Meeting facilities

Transportation

Car rental

Connectivity

LAN Internet

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Accommodation Policy & General Information in Cleo Hotel Tunjungan

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

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General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Available rooms at Cleo Hotel Tunjungan	55
Number of floors in Cleo Hotel Tunjungan	7
Another facilities in Cleo Hotel Tunjungan	Coffee shop, Room service, Safety deposit box, WiFi in public area, Cable TV

Frequently asked question in Cleo Hotel Tunjungan

What are available facilities at Cleo Hotel Tunjungan?

There are top facilites at Cleo Hotel Tunjungan such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Cleo Hotel Tunjungan?

The standard check-in time at Cleo Hotel Tunjungan is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Cleo Hotel Tunjungan

Overall Ratings & Reviews Cleo Hotel Tunjungan

Traveloka (4.601)

8,4

Very Good

From 4.601 reviews

Provided by travelers on

Cleanliness

8,4

Room Comfort

8,2

Meal

8,0

Location

8,9

Service and Facilites

8,4

People often mention about Cleo Hotel Tunjungan

All

Staff Friendliness (67)

Distance to City Center (66)

Accessibility (60)

Ambiance (59)

Bathroom (59)

Bedroom (58)

Hotel Area (58)

Surroundings (53)

Check-in/out Time (51)

Wifi (48)

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Traveler Reviews Cleo Hotel Tunjungan

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Customer reviews

R***a

9,7

/10

Reviewed 1 week(s) ago

Hotel recommendation is strategically located in the city center and in front of Tunjungan Plaza Mall. Friendly staff and clean, comfortable rooms.

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R***a

10,0

/10

Reviewed 2 week(s) ago

A very strategic hotel and friendly staff. The room is also clean. Recommended for those who want to stay in Surabaya and the city center at an affordable price.

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I***i

Staycation

9,1

/10

Reviewed 2 week(s) ago

The room was clean, but the water heater in the bathroom didn't work.

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1 people find it helpful

Accommodation's Reply

07 Apr 2025

Hello Sis. Thank you for choosing Hotel Cleo Tunjungan Surabaya as your preferred place to stay in the city of Surabaya. We are happy to welcome you as our guest, we also thank you for the excellent review and assessment that you gave. This review will be an improvement and input in our service to make Hotel Cleo Tunjungan even better. And we also hope to welcome you back to stay at Hotel Cleo Tunjungan Surabaya. Thank you for your visit. Best regards, Samsul Hadi. Spv Operational.

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Imam C.

Transit

10,0

/10

Reviewed 3 week(s) ago

Strategic location, cheap hotel for a few days stay for business purposes. Just for rest and put stuff. Good service.

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Accommodation's Reply

07 Apr 2025

Hello Brother Imam C. Thank you for choosing Hotel Cleo Tunjungan Surabaya as your preferred place to stay in the city of Surabaya. We are happy to welcome you as our guest, we also thank you for the excellent review and assessment that you gave. This review will be an improvement and input in our service to make Hotel Cleo Tunjungan even better. And we also hope to welcome you back to stay at Hotel Cleo Tunjungan Surabaya. Thank you for your visit. Best regards, Samsul Hadi. Spv Operational.

very interesting and satisfying and effective

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Accommodation's Reply

07 Apr 2025

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w***i

8,8

/10

Reviewed 6 week(s) ago

the right transit rest experience.. clean room.. friendly staff.. strategic location, just cross the road to TP, it's just that there's a lack of water heater, otherwise it's okay

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Accommodation's Reply

07 Apr 2025

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A***a

Transit

6,4

The hotel staff is very friendly and very helpful 🤩🤩🤩

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3 people find it helpful

Accommodation's Reply

27 Feb 2025

Hello Sis Mytha F. P, thank you for choosing Hotel Cleo Tunjungan Surabaya as your preferred place to stay in the city of Surabaya. We are happy to welcome you as our guest, we also thank you for the excellent review and assessment that you gave. This review will be an improvement and input in our service to make Hotel Cleo Tunjungan even better. And we also hope to welcome you back to stay at Hotel Cleo Tunjungan Surabaya. Thank you for your visit. Best regards, Ahmad Efendi. Spv Operational.

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Aris R.

10,0

/10

Reviewed 11 week(s) ago

The hotel staff is friendly, the hotel is right in front of Tunjungan Plaza

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Accommodation's Reply

13 Feb 2025

Hello Brother Aris R. Thank you for choosing Hotel Cleo Tunjungan Surabaya as your preferred place to stay in the city of Surabaya. We are happy to welcome you as our guest, we also thank you for the excellent review and assessment that you gave. This review will be an improvement and input in our service to make Hotel Cleo Tunjungan even better. And we also hope to welcome you back to stay at Hotel Cleo Tunjungan Surabaya. Thank you for your visit. Best regards, Ahmad Efendi. Spv Operational.

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Andi N.

9,7

/10

Reviewed 12 week(s) ago

friendly hotel staff, economical price and strategic location

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1 people find it helpful

Accommodation's Reply

13 Feb 2025

Hello Brother Andi N. Thank you for choosing Hotel Cleo Tunjungan Surabaya as your preferred place to stay in the city of Surabaya. We are happy to welcome you as our guest, we also thank you for the excellent review and assessment that you gave. This review will be an improvement and input in our service to make Hotel Cleo Tunjungan even better. And we also hope to welcome you back to stay at Hotel Cleo Tunjungan Surabaya. Thank you for your visit. Best regards, Ahmad Efendi. Spv Operational.

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N***o

Leisure

9,4

/10

Reviewed 12 week(s) ago

Cleo Basuki Rahmat Hotel is always our family's choice when we go to Surabaya... the location is strategic and the hotel is also homey.

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2 people find it helpful

Accommodation's Reply

13 Feb 2025

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Festi A. V.

10,0

/10

Reviewed 12 week(s) ago

Recommended cheap and affordable

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1 people find it helpful

Accommodation's Reply

13 Feb 2025

Hello Sis Festi A. Thank you for choosing Hotel Cleo Tunjungan Surabaya as your preferred place to stay in the city of Surabaya. We are happy to welcome you as our guest, we also thank you for the excellent review and assessment that you gave. This review will be an improvement and input in our service to make Hotel Cleo Tunjungan even better. And we also hope to welcome you back to stay at Hotel Cleo Tunjungan Surabaya. Thank you for your visit. Best regards, Ahmad Efendi. Spv Operational.

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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