How many rooms are available at CREW EXPRESS Hotel?

CREW EXPRESS Hotel has 65 rooms in total.

Does CREW EXPRESS Hotel provide parking?

Yes, CREW EXPRESS Hotel provides parking. Please confirm details directly with the hotel.

Does CREW EXPRESS Hotel provide airport transfer?

Yes, CREW EXPRESS Hotel provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about CREW EXPRESS Hotel?

CREW EXPRESS Hotel is well-known for its Cleanliness, Location, Room Comfort, as reviewed by verified Traveloka guests.

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CREW EXPRESS Hotel

Name: CREW EXPRESS Hotel
Address: Jalan Arteri Kualanamu, Deli Serdang, Medan, Deli Serdang, Sumatra Utara, Indonesia, 20372, Jalan Arteri Kualanamu, Deli Serdang, Sumatra Utara, 20372, Indonesia
Rating: 8.3

Hotels

Preferred Partner

Online Check-In Available

8,3

/10

Very Good

2.558 reviews

What Guests Say About Their Stay

Staff Friendliness (45)

Ambiance (42)

Hotel Area (39)

Accessibility (37)

Risdhika A. G.

9,7

/ 10

A new hotel with an attractive price, including breakfast. Conveniently located near the airport, there's a free shuttle service at certain times. The amenities are very helpful for airport access. The room was clean and all amenities worked well. Wi-Fi was good and the hot water was available.

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Bustami Y.

10,0

/ 10

Very satisfying, intimate service, complete facilities, clean and comfortable environment, basically satisfied.

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Fera A.

8,5

/ 10

His service is friendly, satisfying.

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Indra P. K.

9,7

/ 10

Comfortable and quiet, and spacious rooms.

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khuzaili a.

8,5

/ 10

Her hotel is comfortable and her breakfast is tasty.

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In the Area

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Jalan Arteri Kualanamu, Deli Serdang, Medan, Deli Serdang, Sumatra Utara, Indonesia, 20372

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at CREW EXPRESS Hotel is a good choice when you are visiting Tanjung Morawa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around CREW EXPRESS Hotel

Jalan Arteri Kualanamu, Deli Serdang, Medan, Deli Serdang, Sumatra Utara, Indonesia, 20372

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Discover More About CREW EXPRESS Hotel

Location

Staying at CREW EXPRESS Hotel is a good choice when you are visiting Tanjung Morawa.

About CREW EXPRESS Hotel

CREW EXPRESS Hotel is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, CREW EXPRESS Hotel is the perfect place to stay that provides decent facilities as well as great services.

CREW EXPRESS Hotel is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

Have fun with various entertaining facilities for you and the whole family at CREW EXPRESS Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at CREW EXPRESS Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at CREW EXPRESS Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from CREW EXPRESS Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

CREW EXPRESS Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, CREW EXPRESS Hotel is the right place to stay.

All facilities in CREW EXPRESS Hotel

Bar, Cafe and Lounge

Common Space

Lobby

Accommodation Services

Exterior

Public Facilities

Parking
Coffee/tea in lobby
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
WiFi in public area

Food and Drinks

Restaurant with AC
Breakfast
Buffet breakfast
Continental breakfast
Snack bar

In-room Facilities

Cable TV
Desk
Hairdryer
Shower
TV

General

AC
Heater
Non-smoking room
Smoking area

Hotel Services

Front desk
24-hour Receptionist
24-hour security

Transportation

Airport transfer
Secure parking

Nearby Facilities

Grocery
Laundry

Things to Do

Outdoor facilities

Connectivity

Free WiFi

Accessibilty

Disabled access friendly

Accommodation Policy & General Information in CREW EXPRESS Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash and debit card.

Pets

Pets are not allowed in the accommodation.

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at CREW EXPRESS Hotel	65
Number of floors in CREW EXPRESS Hotel	5
Another facilities in CREW EXPRESS Hotel	Coffee/tea in lobby, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in CREW EXPRESS Hotel

What are available facilities at CREW EXPRESS Hotel?

There are top facilites at CREW EXPRESS Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at CREW EXPRESS Hotel?

The standard check-in time at CREW EXPRESS Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does CREW EXPRESS Hotel provide breakfast?

Yes, CREW EXPRESS Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of CREW EXPRESS Hotel?

CREW EXPRESS Hotel is a 3.0-star hotel.

How many floors does CREW EXPRESS Hotel have?

CREW EXPRESS Hotel has 5 floors.

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More Reviews from Other Guests in CREW EXPRESS Hotel

Overall Ratings & Reviews CREW EXPRESS Hotel

Traveloka (2.541)

Other sources (17)

8,4

Very Good

From 2.541 reviews

Provided by travelers on

Cleanliness

8,5

Room Comfort

8,3

Meal

8,0

Location

8,5

Service and Facilites

8,3

People often mention about CREW EXPRESS Hotel

All

Staff Friendliness (28)

Ambiance (21)

Wifi (20)

Bathroom (20)

Accessibility (19)

Room Space (19)

Taste (19)

Bedroom (18)

Variety (18)

Family Friendly (17)

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Traveler Reviews CREW EXPRESS Hotel

Number of reviews per page

Customer reviews

H***t

9,4

/10

Reviewed 2 week(s) ago

Fun, free to Kuala Namo Airport

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Risdhika A. G.

Business

9,7

/10

Reviewed 4 week(s) ago

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MRachmadhani

8,8

/10

Reviewed 8 week(s) ago

Good food, friendly staff. Close to the airport.

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1 people find it helpful

Accommodation's Reply

31 Oct 2025

Dear Mrachmadhani, thank you for your valuable review of our hotel. Your valuable feedback is very important to us. We value your valuable feedback for our services and continuous improvement. We are glad to hear that you enjoyed our warm hospitality during your stay. We look forward to welcoming you back at Crew Express Hotel Kuala Namu! Sincerely, Crew Express Hotel Management

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A***I

10,0

/10

Reviewed 9 week(s) ago

Nice, comfortable atmosphere, delicious food

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Accommodation's Reply

31 Oct 2025

Dear A*I, Thank you for taking the time to write a review of our accommodation. Your feedback is highly appreciated. We value your feedback on our service and our continuous improvement. We are delighted that you were satisfied with our service during your stay. We look forward to welcoming you back to Crew Express Hotel Kualanamu! Best regards, Crew Express Hotel Management

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Suheri s.

10,0

/10

Reviewed 14 week(s) ago

Near the airport and economical price

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1 people find it helpful

Accommodation's Reply

17 Sep 2025

Dear Mr. Suheri s, Thank you for taking the time to review our property. Your feedback is invaluable. We appreciate your feedback on our service and ongoing improvements. We are delighted to know that you enjoyed our hospitality during your stay. We look forward to welcoming you back to Crew Express Hotel Kualanamu! Sincerely, Crew Express Hotel Management.

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Suheri s.

Staycation

10,0

/10

Reviewed 14 week(s) ago

Comfortable, clean, and economical prices.

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Accommodation's Reply

17 Sep 2025

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P***y

5,8

/10

Reviewed 15 week(s) ago

I got a room with a bidet that didn't work. I woke up in the middle of the night because the AC was leaking and dripping water onto the table. I reported it to the front desk, but no one came to check or fix the AC until I checked out. The breakfast soto soup was cold, and the toaster was broken. A low price doesn't mean the hotel provides poor or broken service and facilities. Please improve this.

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Accommodation's Reply

13 Sep 2025

Dear Mr./Ms. p*y, Thank you for your review. We apologize for any inconvenience you experienced during your stay at our hotel. However, we will ensure that we investigate each point you have listed so that we can better understand how we can improve the quality of our property and services for you and our other guests. Thank you for staying with us and we look forward to serving you again. Sincerely, Crew Express Hotel Management.

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M***d

10,0

/10

Reviewed 15 week(s) ago

Awesome.. The price fits your pocket

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Accommodation's Reply

09 Sep 2025

Dear Mr./Ms. M*d, Thank you for taking the time to review our property. Your feedback is invaluable. We appreciate your feedback on our service and ongoing improvements. We are delighted to know that you enjoyed our hospitality during your stay. We look forward to welcoming you back to Crew Express Hotel Kualanamu! Sincerely, Crew Express Hotel Management.

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G***t

6,4

/10

Reviewed 16 week(s) ago

Economy king bed but get Queen size, room no window, space room very limited

2 people find it helpful

Accommodation's Reply

02 Sep 2025

Dear Mr./Ms. G*t, Thank you for your review. We apologize for any inconvenience you experienced during your stay at our hotel, but we will ensure that we investigate each point you listed so that we can better understand how we can improve the quality of our property and services for you and our other guests. Thank you for staying with us and we look forward to serving you again. Sincerely, Crew Express Hotel Management.

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Alfian E. O. S.

Business

8,7

/10

Reviewed 16 week(s) ago

Good, hopefully the service will be improved

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1 people find it helpful

Accommodation's Reply

02 Sep 2025

Dear Mr. Alfian E.O.S, Thank you for taking the time to review our property. Your feedback is invaluable. We appreciate your feedback on our service and ongoing improvements. We are delighted to know that you enjoyed our hospitality during your stay. We look forward to welcoming you back to Crew Express Hotel Kualanamu! Sincerely, Crew Express Hotel Management.

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A***n

Business

8,7

/10

Reviewed 17 week(s) ago

The staff is friendly, but the food is bland and not served warm so the taste when eaten is lacking.

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Accommodation's Reply

27 Aug 2025

Dear Mr./Ms. A*n, Thank you for taking the time to review our property. Your review means a lot to us. We appreciate your feedback on our service and ongoing improvements. We are delighted to know that you enjoyed our hospitality during your stay and we apologize for any inconvenience you experienced during your stay with us. However, we will ensure that we look into each of the points you listed so that we can better understand how we can improve the quality of our property and services for you and our other guests. Thank you for staying with us and we look forward to serving you again. Sincerely, Crew Express Hotel Management.

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R***i

Leisure

9,7

/10

Reviewed 22 week(s) ago

friendly staff, strategic location and on the side of the road

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Accommodation's Reply

22 Jul 2025

Dear Mr./Ms. R*i, Thank you for taking the time to review our property. Your feedback is invaluable. We appreciate your feedback on our service and ongoing improvements. We are delighted to know that you enjoyed our warm hospitality during your stay. We look forward to welcoming you back to Crew Express Hotel Kualanamu! Sincerely, Crew Express Hotel Management.

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siswanti s.

10,0

/10

Reviewed 22 week(s) ago

Nice place and comfortable too

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1 people find it helpful

Accommodation's Reply

20 Jul 2025

Dear Ms. Siswanti s, Thank you for taking the time to review our property. Your feedback is invaluable. We appreciate your feedback on our service and ongoing improvements. We are delighted to know that you enjoyed our hospitality during your stay. We look forward to welcoming you back to Crew Express Hotel Kualanamu! Sincerely, Crew Express Hotel Management.

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nicki

Staycation

8,5

/10

Reviewed 23 week(s) ago

All staff are friendly, rooms are clean

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Accommodation's Reply

14 Jul 2025

Dear Mr./Ms. Nicki, Thank you for taking the time to review our property. Your feedback is invaluable. We appreciate your feedback on our service and ongoing improvements. We are delighted to know that you enjoyed our warm hospitality during your stay. We look forward to welcoming you back to Crew Express Hotel Kualanamu! Sincerely, Crew Express Hotel Management.

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siswanti s.

10,0

/10

Reviewed 24 week(s) ago

Highly recommended, very close to Kualanamu Airport. I'd give it 10 stars if I had one. 😊🙏

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1 people find it helpful

Accommodation's Reply

10 Jul 2025

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U***I

Business

6,8

/10

Reviewed 24 week(s) ago

It would be better to check the completeness of the room before guests enter... the kettle and hair dryer are not working... there is no foot cloth in front of the toilet...

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1 people find it helpful

Accommodation's Reply

08 Jul 2025

Dear Mr./Mrs. U*I, Thank you for your review. We apologize for the inconvenience you experienced during your stay at our hotel, but we assure you that we will explore every point you listed. So that we better understand how we can improve the quality of our property and services for you and our other guests. Thank you for staying with us and we look forward to serving you again. Sincerely, Crew Express Hotel Management.

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Kurniawan

Transit

9,7

/10

Reviewed 24 week(s) ago

strategic location, close to the airport, easy on the pocket, friendly staff, check in starts at 10.00, additional breakfast for family members Rp. 35,000,- is appropriate, in the toilet, there is no doormat, so the floor is muddy,

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Accommodation's Reply

04 Jul 2025

Dear Mr./Mrs. Kurniawan, Thank you for taking the time to review our property. Your review means a lot to us. We appreciate your feedback on our services and ongoing improvements. We are very happy to know that you enjoyed our hospitality during your stay. And we apologize for any inconvenience you experienced during your stay at our hotel, but we assure you that we will explore every point you listed. So that we better understand how we can improve the quality of our property and services for you and our other guests. Thank you for staying at our hotel and we look forward to serving you again. Sincerely, Crew Express Hotel Management.

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E***n

Transit

9,1

/10

Reviewed 25 week(s) ago

highly recommended for a comfortable rest with family and personal

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1 people find it helpful

Accommodation's Reply

02 Jul 2025

Dear Mr./Mrs. E*n, Thank you for taking the time to review our property. Your review means a lot to us. We appreciate your feedback on our services and ongoing improvements. We are very pleased to know that you experienced our hospitality during your stay. We look forward to welcoming you back to Crew Express Hotel Kualanamu! Sincerely, Crew Express Hotel Management.

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Elzsa G. T.

8,5

/10

Reviewed 28 week(s) ago

clean place, food is also delicious

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1 people find it helpful

Accommodation's Reply

11 Jun 2025

Dear Mr./Mrs. Elzsa G. T., Thank you for taking the time to review our property. Your review means a lot to us. We appreciate your feedback on our services and ongoing improvements. We are very pleased to know that you experienced our hospitality during your stay. We look forward to welcoming you back to Crew Express Hotel Kualanamu! Sincerely, Crew Express Hotel Management.

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A***s

Transit

8,5

/10

Reviewed 29 week(s) ago

Hotel staff is quick to respond to online check in

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Accommodation's Reply

03 Jun 2025

Dear Mr./Mrs. A*s, Thank you for taking the time to review our property. Your review means a lot to us. We appreciate your feedback on our services and ongoing improvements. We are very pleased to know that you experienced our hospitality during your stay. We look forward to welcoming you back to Crew Express Hotel Kualanamu! Sincerely, Crew Express Hotel Management.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.