D'Salvatore Art & Boutique Hotel

Dear Mr./Mrs. Erni. Thank you for taking the time to provide a review of your experience at D'Salvatore Art & Boutique Hotel. We are very sorry to hear that your experience was not up to your expectations, especially regarding the cleanliness of the room, facilities, and breakfast service. We apologize for the condition of the mattress, pillows, water, toilet, and towels that did not meet your comfort standards. This feedback is our serious concern to immediately improve the cleanliness and quality of our facilities. Regarding breakfast, we would like to inform you that during high season, eggs should be provided free of charge at no additional cost. We apologize for the misunderstanding and will ensure that this does not happen again in the future. We appreciate your appreciation of the staff's friendliness and the pool facilities. However, we also understand that the price you paid was not commensurate with the experience you received. We are committed to making improvements to improve the guest experience. We look forward to welcoming you back again in the future and providing a more satisfying experience. Best regards, receptionist. D'Salvatore Art & Boutique Hotel

Dear Sir/Madam, Thank you for taking the time to provide a review of your experience at D'Salvatore Art & Boutique Hotel. We are pleased to hear that you found our staff friendly and were satisfied with the size of the room and the good condition of the mattress. However, we are very sorry to hear that the cleanliness of the hotel, the condition of the toilet, and the quality of the water did not meet your expectations. This feedback is very valuable to us and will be followed up immediately to improve the comfort and satisfaction of our guests in the future. We are committed to continuously improving the quality of our services and facilities, and we look forward to welcoming you back with an even better experience. Best regards, receptionist. D'Salvatore Art & Boutique Hotel

Dear Sir/Madam, Thank you for taking the time to share your experience staying at D'Salvatore Art & Boutique Hotel. We are very sorry to hear that your visit did not meet your expectations and was disappointing. We apologize for the various inconveniences you experienced, ranging from the room facilities, cleanliness, to the condition of the room when it rained. We realize that these things do not reflect the standard of service we expect to provide to our guests. Your feedback regarding the cleanliness, facilities, and management of the property has been taken seriously. We are in the process of evaluating and improving to ensure that similar experiences will not occur again in the future. We greatly appreciate your patience and hope to improve your impression on your next visit. Once again, we apologize for this unpleasant experience. Best regards, receptionist. D'Salvatore Art & Boutique Hotel

Dear Sir/Madam, Thank you for taking the time to provide a review of your experience at D'Salvatore Art & Boutique Hotel. We are very sorry to hear that your experience was not up to your expectations, especially regarding the condition of the room and the breakfast provided. We apologize for the inconvenience you experienced, such as the humidity of the room, cleanliness, and the quality of the bed linen and other facilities. Your feedback will be our priority to improve the cleanliness and comfort of the room so that guests feel more comfortable during their stay. Regarding the breakfast, we also apologize that the taste and quality were not satisfactory. We will immediately evaluate our menu and serving standards in order to provide a better experience in the future. We greatly appreciate your feedback and are committed to continuously improving our services and facilities. We look forward to welcoming you back with a more satisfying experience in the future. Best regards, receptionist. D'Salvatore Art & Boutique Hotel

Dear Sir/Madam, Thank you for your feedback regarding your experience at D'Salvatore Art & Boutique Hotel. We are very sorry to learn that the cleanliness of the room, including the bed linen and the floor, did not meet your expectations. We apologize for the inconvenience you experienced. Your feedback is very valuable to us, and we will immediately take steps to ensure that the cleanliness of the room is improved, including more thorough bed linen changing and floor cleaning procedures. We are committed to improving our services and ensuring that every guest feels comfortable during their stay. We hope that you will give us the opportunity in the future to provide an even better experience. Best regards, receptionist. D'Salvatore Art & Boutique Hotel

Dear Sir/Madam, Thank you for taking the time to share your experience staying at D'Salvatore Art & Boutique Hotel. We are glad to hear that the replacement room provided was comfortable for you. However, we deeply regret the initial inconvenience you experienced, including the leaking ceiling and humidity in the first room. Your feedback regarding the slippery bathroom floor and dusty room floor is highly appreciated and will be followed up immediately to improve the comfort and cleanliness of our facilities. We are committed to continuously improving our services and facilities to provide a better experience for our guests. We look forward to welcoming you back for a more enjoyable experience in the future. Best regards, receptionist. D'Salvatore Art & Boutique Hotel

Dear Sir/Madam, Thank you for your review of your experience at D'Salvatore Art & Boutique Hotel. We are very sorry to hear that your experience did not meet your expectations, especially regarding the condition of the building, cleanliness of the room, and the unpleasant odor. We apologize for the inconvenience you experienced. Your review is a serious concern for us to immediately make improvements to the cleanliness and condition of the room, and to ensure that every guest feels comfortable during their stay. We greatly appreciate your feedback and are committed to continuously improving the quality of our services and facilities. We look forward to welcoming you back with a better experience in the future. Best regards, receptionist. D'Salvatore Art & Boutique Hotel