favehotel Graha Agung Surabaya

Hotels
Staffs in this property are screened for COVID-19 regularly.
8,1
/10

Very Good

3.435 reviews

What Guests Say About Their Stay

Bedroom (37)
Staff Friendliness (34)
Surroundings (33)
Hotel Area (29)
Cesco W.
10,0
/ 10
Had a great time. Staff were all amazing! Love that they no longer give complementary mineral water to support government’s act of reducing the use of plastic and instead providing a water refill stations in the hallway. Awesome!
Deni S.
9,7
/ 10
Good place to stay and near attractions of Surabaya.
David Supargo
9,7
/ 10
Nice a clean. Should try and feel it.
Tutut I. W.
9,1
/ 10
Nice hotel to stay at Surabaya, so comfort, love to stay at fave hotel
Anastasia Jerule
8,5
/ 10
Always stay at this hotel. Nice and friendly staff.
In the Area
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Jalan Mayjen Yono Soewoyo, Pakuwon Square AK II No 10-11, Wiyung, Surabaya, Jawa Timur, Indonesia, 60288

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
favehotel Graha Agung Surabaya is a hotel in a good neighborhood, which is located at Wiyung. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around favehotel Graha Agung Surabaya

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Jalan Mayjen Yono Soewoyo, Pakuwon Square AK II No 10-11, Wiyung, Surabaya, Jawa Timur, Indonesia, 60288
Lobby favehotel Graha Agung Surabaya
Lobby 2 favehotel Graha Agung Surabaya

Discover More About favehotel Graha Agung Surabaya

Location


favehotel Graha Agung Surabaya is the most favorite Budget Hotel located in a premier location and entertainment spot in West Surabaya. This hotel’s location is very close to Pakuwon mall, the biggest shopping mall in Indonesia, and the food junction area is within walking distance. The hotel is also surrounded by restaurants and cafes with varioud food choices, as well as several favorite wedding Venues in the Pakuwon Surabaya area. With easy access to the airport via the highway, the hotel is about 1 hour from Gresik & Pasuruan Industrial areas. Surrounded by a well-known university (such as UNESA and Universitas Ciputra), international schools, SPAZIO office buildings, and international golf venues makes favehotel Graha Agung Surabaya the perfect choice for business and leisure travelers.

About favehotel Graha Agung Surabaya


For travelers who wish to travel comfortably on a good service qualities and affordable price in West Surabaya Area, favehotel Graha Agung Surabaya is the perfect place to stay that provides decent facilities as well as great services. Featuring modest fully air-conditioned ensuite rooms with 32” TVs, complimentary toiletries, slippers, tea/coffee making facilities, comfortable beds, plush mattress toppers, fresh linen, and towels. Free high-speed internet access is available in all hotel areas.

Our drop Shuttle service is available to take you to Pakuwon Mall. A 24-hour front desk service is ready to assist our hotel guests with check-in check-out process, room reservations, transport, laundry, dry cleaning, wake-up calls, and in-room dining. Savor your favorite dishes from restaurant in favehotel Graha Agung Surabaya.

favehotel Graha Agung Surabaya also offers a private meeting room perfect for exclusive business meetings, corporate training, or private social functions with special packages price. Featuring modern technical equipment and meeting accessories such as Projector, microphones and stationery, the Volakas Meeting Room has a capacity of up to 40 persons in theatre style. Complimentary secure high-speed WiFi is also included for our business guests. favehotel Graha Agung Surabaya are managed by the top hotel management group in Indonesia, Archipelago International, who have implemented eco-friendly standards across all their hotels in Indonesia; hence complimentary plastic water bottles in each room have now been replaced with water dispensers on corridors in every floor.

All facilities in favehotel Graha Agung Surabaya

Entertainment Facility favehotel Graha Agung Surabaya
Entertainment Facility
Functional Hall favehotel Graha Agung Surabaya
Functional Hall
Lobby favehotel Graha Agung Surabaya
Lobby
Exterior favehotel Graha Agung Surabaya
Exterior
Bedroom favehotel Graha Agung Surabaya
Bedroom

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Shower
  • TV

General

  • AC
  • Family room
  • Non-smoking room
  • Smoking area

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier
  • Projector

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Shops
  • Supermarket

Things to Do

  • Massage

Transportation

  • Car rental

Connectivity

  • LAN Internet

Accessibilty

  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in favehotel Graha Agung Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at favehotel Graha Agung Surabaya
82
Number of floors in favehotel Graha Agung Surabaya
8
Another facilities in favehotel Graha Agung Surabaya
Bellhop, Concierge, Front desk, 24-hour Receptionist, 24-hour security

Frequently asked question in favehotel Graha Agung Surabaya

What are available facilities at favehotel Graha Agung Surabaya?
There are top facilites at favehotel Graha Agung Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at favehotel Graha Agung Surabaya?
The standard check-in time at favehotel Graha Agung Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does favehotel Graha Agung Surabaya provide breakfast?
Yes, favehotel Graha Agung Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in favehotel Graha Agung Surabaya

8,1
Very Good

From 3.435 reviews

Provided by travelers on
Cleanliness

8,1

Room Comfort

7,9

Meal

7,9

Location

8,4

Service and Facilites

8,1

People often mention about favehotel Graha Agung Surabaya
All
Kamar Tidur (37)
Keramahan Staff (33)
Lingkungan Sekitar (31)
Kamar Mandi (31)
Area Hotel (29)
Waktu Check-in/out (25)
Ukuran Kamar (25)
Jarak ke Pusat Kota (24)
Wifi (23)
Suasana (23)
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Traveler Reviews favehotel Graha Agung Surabaya

Number of reviews per page
20
40
Customer reviews
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wahyuningsih
icon-Staycation
Staycation
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9,1

/10

Reviewed 3 day(s) ago

strategic location if you want a mall near. only if you take an online car picked up at the lobby you have to pay parking Rp. 8000. 🙁
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R***a
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Leisure
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8,5

/10

Reviewed 3 day(s) ago

very close to shopping and food centers
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1 people find it helpful

D***y
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Medical
icon-origin-TRAVELOKA

10,0

/10

Reviewed 6 day(s) ago

The best favorite hotel in the west of Surabaya city, beside Pakuwon Mall and in front of Loop Graha Family. So nice, strategic place.

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E***h
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Transit
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6,7

/10

Reviewed 2 week(s) ago

The hotel lobby is spacious and clean, fragrant so we expect the rooms to be okay, the hotel staff are quite friendly and helpful. But it seems like the room facilities need rejuvenation, we ordered 2 family rooms, when we got 1 room it was big and quite proper, but the other 1 was smaller, stuffy and dusty. The smaller room, the bathroom was very dark and sorry the cleanliness was lacking. When checking in it was safe, but after leaving it for a while, a strong smell of urine immediately appeared from inside the room and bathroom, tried to sleep overnight, the smell of urine was even worse in the morning. Breakfast was okay, the menu was according to the general budget hotel standard. Hopefully the next time it can be fixed and improved, considering the hotel's position is very strategic, the staff is friendly and the lobby is okay
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Muhammad F. H.
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Transit
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10,0

/10

Reviewed 3 week(s) ago

There are many food choices across from the hotel, not far from the hotel there is the largest mall in ASEAN, Pakuwon Mall, which is 3 hectares in size.
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W***m
icon-Business
Business
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9,4

/10

Reviewed 3 week(s) ago

Able to check in earlier than the specified check-in time, because I arrived at the hotel at 12. The staff is friendly, the service is good, the hotel location is close to Pakuwon Mall, also close to places to eat & restaurants so it's not difficult to find food around. There is a gallon dispenser to refill drinking water if you bring your own drinking bottle. The downside is the Wifi signal is bad (maybe because my room is far from the router) so I didn't use the wifi. Other than that, it's okay.
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N***r
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Leisure
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8,5

/10

Reviewed 3 week(s) ago

The room is dark, quite spacious, the toilet door is a bit complicated, you have to pay for parking every time you enter.
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1 people find it helpful

Accommodation's Reply
05 Apr 2025
Dear Valued Guest, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to review us. Please allow us to apologize and thank you for your suggestions and input. Regarding the less bright rooms, we use lamps that create warmth which prioritizes comfort for resting, if this is felt to be uncomfortable, we apologize for the inconvenience. For your information, our hotel area is managed by Pakuwon, where if any of our guests enter the Pakuwon parking area, they will be charged a fee of IDR 5,000 - IDR 8,000 and an additional fee for staying overnight of IDR 100,000. However, for the time being, we can only negotiate regarding the cost of staying that is not charged to our guests on the condition that they provide validation on the parking ticket. Once again, we apologize for the inconvenience during your stay at favehotel Graha Agung Surabaya. We hope to be able to welcome you in the future with a better experience. Sincerely, Erzam Faisol - Hotel Manager
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Andri A. F. K.
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Leisure
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9,4

/10

Reviewed 3 week(s) ago

Staffs are friendly, especially the receptionist and security. The room is comfy and clean. Strategic location near a big shopping mall and quick access to the highway. The only downside is that there was room maintenance going on in my room and sometimes there is banging noise.

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Haritanto
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Leisure
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9,7

/10

Reviewed 3 week(s) ago

Friendly staff. Cleanliness is ok. Location is ok. Only breakfast needs to be improved.
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Erna K.
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Leisure
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9,4

/10

Reviewed 4 week(s) ago

The cleanliness is 🫰🥰. And the staff is friendly, the service is good. I have stayed at this hotel many times. Because it is very comfortable.
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Accommodation's Reply
05 Apr 2025
Dear Mrs. Erna, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to give us a review. We are very happy to hear that you had an experience that met your expectations during your stay at favehotel Graha Agung Surabaya, and we would like to thank you for always being our loyal guest. The strategic location is one of the advantages of favehotel Graha Agung Surabaya. For our guests who are confused about the location that meets their expectations, we provide car delivery to the surrounding area at certain hours based on availability. We put the experience and comfort of our guests as our priority, and your positive review reaffirms the hard work we do every day. Once again, we are very grateful for your kind review, we look forward to welcoming you back in the future. Best regards, Erzam Faisol – Hotel Manager
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Mahardika S.
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10,0

/10

Reviewed 5 week(s) ago

Really interesting, thank you for your cool hospitality.
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Accommodation's Reply
05 Apr 2025
Dear Mr. Mahardika, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to give us a review. We are very happy to hear that you had an experience that met your expectations during your stay at favehotel Graha Agung Surabaya. We put the experience and comfort of our guests as our priority, and your positive review reaffirms the hard work we do every day. Once again, we are very grateful for your kind review, we look forward to welcoming you back in the future. Best regards, Erzam Faisol – Hotel Manager
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Aleem C.
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Business
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10,0

/10

Reviewed 7 week(s) ago

All front desk staff are helpful and the housekeepers very helpful

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Accommodation's Reply
05 Apr 2025
Dear Bapak Aleem, Warmest regards from favehotel Graha Agung Surabaya, thank you for taking the time to leave us a review. We are delighted to hear that you had an experience that met your expectations during your stay at favehotel Graha Agung Surabaya, and glad to hear that you liked the work of the front desk and housekeeping team! We will pass on your compliments to them. The strategic location is one of the advantages of favehotel Graha Agung Surabaya. For our guests who are confused about the location, we provide car transfer to the surrounding area at certain hours based on availability. We put the experience and comfort of our guests as our priority, and your positive review reaffirms the hard work we put in every day. Once again we are very grateful for your kind review, we look forward to welcoming you back in the future. Sincerely, Erzam Faisol - Hotel Manager
Shita S. D.
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Business
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9,4

/10

Reviewed 8 week(s) ago

The bedroom was spacious, and the bed was very comfortable—I had a great night's sleep. The location is convenient, close to the city center and mall. Ordering food was easy, with plenty of nearby restaurant options. While there was no hairdryer or iron in the room, you can request them, and the staff will bring them promptly. Overall, a very nice stay!
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Munas S.
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Business
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10,0

/10

Reviewed 8 week(s) ago

Good hotel for business stay and family gathering

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Accommodation's Reply
01 Mar 2025
Dear Bapak Munas, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking your time to leave us a review. We are delighted to hear that you had an experience that met your expectations during your stay at favehotel Graha Agung Surabaya. We put the experience and comfort of our guests as our priority, and your positive review reaffirms the hard work we put in every day. Once again we are very grateful for your kind review, we look forward to welcoming you back in the future. Sincerely, Erzam Faisol - Hotel Manager
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Munas S.
icon-Business
Business
icon-origin-TRAVELOKA

10,0

/10

Reviewed 8 week(s) ago

Nice hotel for stay business and gathering

1 people find it helpful

Accommodation's Reply
01 Mar 2025
Dear Bapak Munas, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking your time to leave us a review. We are delighted to hear that you had an experience that met your expectations during your stay at favehotel Graha Agung Surabaya. We put the experience and comfort of our guests as our priority, and your positive review reaffirms the hard work we put in every day. Once again we are very grateful for your kind review, we look forward to welcoming you back in the future. Sincerely, Erzam Faisol - Hotel Manager
P***o
icon-Business
Business
icon-origin-TRAVELOKA

10,0

/10

Reviewed 9 week(s) ago

A very memorable experience staying here
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1 people find it helpful

Accommodation's Reply
01 Mar 2025
Dear Value Guest, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to give us a review. We are very happy to hear that you had an experience that met your expectations during your stay at favehotel Graha Agung Surabaya. We put the experience and comfort of our guests as our priority, and your positive review reaffirms the hard work we do every day. Once again, we are very grateful for your kind review, and we look forward to welcoming you back in the future. Best regards, Erzam Faisol – Hotel Manager
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N***a
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10,0

/10

Reviewed 9 week(s) ago

The room is clean and quite spacious.
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Accommodation's Reply
01 Mar 2025
Dear Value Guest, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to give us a review. We are very happy to hear that you had an experience that met your expectations during your stay at favehotel Graha Agung Surabaya. We put the experience and comfort of our guests as our priority, and your positive review reaffirms the hard work we do every day. Once again, we are very grateful for your kind review, and we look forward to welcoming you back in the future. Best regards, Erzam Faisol – Hotel Manager
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S***a
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8,5

/10

Reviewed 10 week(s) ago

So far so good 👍 the room is quite clean and comfortable. All facilities are functioning well. The hotel's location is also quite strategic
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Accommodation's Reply
01 Mar 2025
Dear Value Guest, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to give us a review. We are very happy to hear that you had an experience that met your expectations during your stay at favehotel Graha Agung Surabaya. The strategic location is one of the advantages of favehotel Graha Agung Surabaya. For our guests who are confused about the location that meets their expectations, we provide car delivery to the surrounding area at certain hours based on availability. We put the experience and comfort of our guests as our priority, and your positive review reaffirms the hard work we do every day. Once again we are very grateful for your kind review, we look forward to welcoming you back in the future. Best regards, Erzam Faisol – Hotel Manager
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S***s
icon-origin-TRAVELOKA

10,0

/10

Reviewed 10 week(s) ago

When you don't know how to open the door, the staff is quick to help.
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1 people find it helpful

Accommodation's Reply
01 Mar 2025
Dear Value Guest, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to give us a review. We are very happy to hear that you had an experience that met your expectations during your stay at favehotel Graha Agung Surabaya. We put the experience and comfort of our guests as our priority, and your positive review reaffirms the hard work we do every day. Once again, we are very grateful for your kind review, and we look forward to welcoming you back in the future. Best regards, Erzam Faisol – Hotel Manager
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dina r. m.
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Transit
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9,4

/10

Reviewed 11 week(s) ago

Standard Holte Fave in any city is no longer in doubt
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Accommodation's Reply
01 Mar 2025
Dear Ms. Dina, Warmest greetings from favehotel Graha Agung Surabaya, thank you for taking the time to give us a review. We are very happy to hear that you had an experience that met your expectations during your stay at favehotel Graha Agung Surabaya. We put the experience and comfort of our guests as our priority, and your positive review reaffirms the hard work we do every day. Once again, we are very grateful for your kind review, and we look forward to welcoming you back in the future. Best regards, Erzam Faisol – Hotel Manager
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Exterior 4 favehotel Graha Agung Surabaya

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