Grand Jatra Hotel Balikpapan

Hotels
Preferred Partner Plus
All-star Accommodation
8,5
/10

Very Good

4.319 reviews

What Guests Say About Their Stay

Bedroom (76)
Room Space (67)
Accessibility (66)
Surroundings (65)
Arum W.
10,0
/ 10
I really enjoy staying at this beautiful hotel when I spend short holiday with my family. Outstanding customer service from the staff who are always willing to go beyond and above to make your stay a memorable one. They are friendly, warm and engaging. The rooms are very clean and the beds are comfortable. The location is excellent as it is in the heart of Balikpapan. A short walk to some great restaurants and shops. Highly recommended
Adam I.
10,0
/ 10
Nice hotel for family vacation
Sakda Wangjai
8,5
/ 10
Goood hotel, easy access, with shopping mall
kamaruddin r.
8,5
/ 10
A great location and friendly services. recommended.
gian t.
9,3
/ 10
clean and comfortable location was good
In the Area
See Map
JL Jenderal Sudirman No.47, Balikpapan Super Block, Balikpapan Selatan, Balikpapan, Kalimantan Timur, Indonesia, 76114

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
Read More
As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Located in Shopping Spot
Outdoor Swimming Pool
+2 more
Staying at Grand Jatra Hotel Balikpapan is a good choice when you are visiting South Balikpapan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Grand Jatra Hotel Balikpapan

Discover More Places
JL Jenderal Sudirman No.47, Balikpapan Super Block, Balikpapan Selatan, Balikpapan, Kalimantan Timur, Indonesia, 76114
Lobby Grand Jatra Hotel Balikpapan
Lobby 2 Grand Jatra Hotel Balikpapan

Discover More About Grand Jatra Hotel Balikpapan

About Grand Jatra Hotel Balikpapan

Located in the vibrant city of Balikpapan, East Kalimantan, the Grand Jatra Hotel stands as a beacon of luxury and comfort. This hotel is not just a place to stay; it’s an experience that combines modern amenities with traditional Indonesian hospitality. With its strategic location, guests can enjoy easy access to the city’s business districts, shopping centers, and beautiful beaches, making it an ideal choice for both business and leisure travelers.

The Grand Jatra Hotel features a range of accommodations, from deluxe rooms to spacious suites, all designed with elegance and comfort in mind. Each room is equipped with modern conveniences such as free Wi-Fi, flat-screen TVs, and minibars, ensuring that guests have everything they need for a pleasant stay. The hotel’s interior is tastefully decorated, reflecting the rich culture of Indonesia while providing a contemporary feel.

One of the standout features of the Grand Jatra Hotel is its commitment to providing exceptional service. The staff is known for their friendliness and professionalism, always ready to assist guests with any requests or inquiries. Whether you need help with transportation, recommendations for local attractions, or special arrangements for events, the team at Grand Jatra is dedicated to making your stay memorable.

In addition to its luxurious accommodations, the hotel offers a variety of facilities to enhance your experience. Guests can indulge in delicious dining options at the on-site restaurant, which serves a mix of local and international cuisine. For those looking to unwind, the hotel features a spa and wellness center, where you can enjoy rejuvenating treatments and massages.

For business travelers, the Grand Jatra Hotel provides comprehensive meeting and conference facilities, equipped with the latest technology to ensure successful events. The hotel’s spacious ballrooms and meeting rooms can accommodate various group sizes, making it a popular choice for corporate gatherings and social events.

Why You Should Stay at Grand Jatra Hotel Balikpapan

Choosing to stay at the Grand Jatra Hotel Balikpapan means opting for a blend of luxury, convenience, and exceptional service. The hotel’s prime location allows easy access to key attractions and business hubs, making it perfect for both tourists and business travelers. With its modern amenities, comfortable accommodations, and a dedicated staff, guests can expect a relaxing and enjoyable stay.

Best Time to Stay at Grand Jatra Hotel Balikpapan

The best time to visit Balikpapan is during the dry season, which typically runs from April to October. During these months, the weather is pleasant, making it ideal for outdoor activities and exploring the city. However, if you prefer fewer crowds and lower rates, consider visiting during the shoulder months of March and November. Regardless of when you choose to visit, the Grand Jatra Hotel will ensure a comfortable and memorable experience.

Transportation and Accessibility

Access to the Airport

Getting to the Grand Jatra Hotel from Sepinggan International Airport is a breeze. The airport is located approximately 15 kilometers away, and the hotel offers shuttle services for guests. Alternatively, you can take a taxi or use ride-hailing apps, which are readily available in the area. The journey typically takes around 30 minutes, depending on traffic conditions.

Public Transportation

Balikpapan has a variety of public transportation options, including buses and angkots (minivans). While public transport can be a cost-effective way to explore the city, it may not always be the most convenient option for tourists. For ease of travel, many guests prefer to use taxis or ride-hailing services, which provide a more direct and comfortable way to reach their destinations.

Unique Facilities at Grand Jatra Hotel Balikpapan

1. Rooftop Pool

The Grand Jatra Hotel features a stunning rooftop pool that offers breathtaking views of the city and the sea. It’s the perfect spot to relax and unwind after a day of exploring Balikpapan. Guests can enjoy a refreshing swim or lounge by the poolside with a cocktail in hand.

2. Spa and Wellness Center

For those looking to pamper themselves, the hotel’s spa and wellness center provides a range of treatments designed to rejuvenate the body and mind. From traditional Indonesian massages to modern spa therapies, guests can indulge in a variety of services that promote relaxation and well-being.

3. Fitness Center

Stay active during your stay with the hotel’s fully equipped fitness center. Whether you prefer cardio workouts or strength training, the gym has everything you need to maintain your fitness routine while traveling.

Nearby Attractions at Grand Jatra Hotel Balikpapan

1. Kemala Beach

Located just 5 kilometers from the Grand Jatra Hotel, Kemala Beach is a popular destination for both locals and tourists. This beautiful beach offers soft sands and clear waters, perfect for swimming and sunbathing. Visitors can also enjoy various water sports or simply relax with a good book while taking in the stunning views.

2. Balikpapan Plaza

Only 3 kilometers away, Balikpapan Plaza is a shopping haven for those looking to indulge in retail therapy. The mall features a variety of local and international brands, dining options, and entertainment facilities, making it a great place to spend an afternoon.

3. Monpera Monument

The Monpera Monument, located about 4 kilometers from the hotel, is a significant landmark in Balikpapan. This monument commemorates the city’s struggle for independence and is surrounded by a beautiful park, making it a great spot for a leisurely stroll or a picnic.

4. Plaza Balikpapan

Plaza Balikpapan is another shopping destination located approximately 5 kilometers from the hotel. This modern shopping center offers a wide range of retail stores, restaurants, and entertainment options, including a cinema, making it a perfect place for family outings.

5. Manggar Segara Sari Beach

Just 7 kilometers from the Grand Jatra Hotel, Manggar Segara Sari Beach is known for its picturesque sunsets and tranquil atmosphere. It’s an ideal spot for a romantic evening or a peaceful day by the sea, with plenty of local food stalls offering delicious snacks.

6. East Kalimantan Museum

Located about 6 kilometers from the hotel, the East Kalimantan Museum is a must-visit for history enthusiasts. The museum showcases the rich cultural heritage of the region, featuring artifacts, traditional clothing, and exhibits that tell the story of East Kalimantan’s history.

7. Taman Bekapai

Taman Bekapai is a beautiful park situated approximately 3 kilometers from the Grand Jatra Hotel. This green space is perfect for a leisurely walk, jogging, or simply relaxing amidst nature. The park also features playgrounds for children and is a popular spot for families.

8. Borneo Adventure

For those seeking adventure, Borneo Adventure is located about 10 kilometers from the hotel. This tour company offers a variety of outdoor activities, including jungle trekking, river cruises, and wildlife spotting, allowing guests to experience the natural beauty of Borneo.

9. Bukit Bangkirai

Approximately 30 kilometers from the Grand Jatra Hotel, Bukit Bangkirai is a nature reserve known for its stunning rainforest and diverse wildlife. Visitors can explore the area through guided treks, canopy walks, and birdwatching tours, making it a great day trip for nature lovers.

10. Samboja Lestari

Samboja Lestari is an eco-tourism destination located about 40 kilometers from the hotel. This conservation area is dedicated to protecting orangutans and other wildlife. Visitors can take guided tours to learn about the conservation efforts and see these incredible animals in their natural habitat.

Tips and Tricks for Staying at Grand Jatra Hotel Balikpapan

Tips During Your Stay

To make the most of your stay at the Grand Jatra Hotel, consider these tips: always check for special promotions or packages that may be available during your visit. Don’t hesitate to ask the staff for recommendations on local attractions and dining options. They are more than happy to assist you in making your stay enjoyable.

Tips for Enjoying Hotel Facilities

Take advantage of the hotel’s facilities by planning your schedule around peak and off-peak hours. For instance, visiting the spa during quieter times can enhance your relaxation experience. Also, don’t forget to explore the rooftop pool during sunset for a breathtaking view of Balikpapan.

Why Book Grand Jatra Hotel Balikpapan on Traveloka

Extensive Accommodation Options

When you book through Traveloka, you gain access to a wide range of accommodation options, from budget-friendly hotels to luxurious resorts. This flexibility allows you to choose the perfect stay that fits your needs and preferences, ensuring a comfortable experience during your visit to Balikpapan.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This feature allows you to save even more with the PayLater option, giving you the flexibility to manage your travel budget effectively.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which rewards you with amazing benefits and special perks. As you increase your Traveloka Priority level, you unlock exclusive deals and discounts that enhance your travel experience.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at various accommodations, including the Grand Jatra Hotel. These reviews provide valuable insights and help you make informed decisions when booking your stay.

With all these advantages, there’s no reason not to choose Grand Jatra Hotel Balikpapan for your next trip. Booking hotel now via Traveloka and enjoy an unforgettable holiday experience!

All facilities in Grand Jatra Hotel Balikpapan

Bar, Cafe and Lounge Grand Jatra Hotel Balikpapan
Bar, Cafe and Lounge
Swimming Pool Grand Jatra Hotel Balikpapan
Swimming Pool
Entertainment Facility Grand Jatra Hotel Balikpapan
Entertainment Facility
Fitness Center Grand Jatra Hotel Balikpapan
Fitness Center
Functional Hall Grand Jatra Hotel Balikpapan
Functional Hall

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Things to Do

  • Fitness center
  • Hot tub
  • Massage
  • Outdoor pool
  • Sauna
  • Spa

General

  • AC
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Smoking area

Hotel Services

  • Concierge
  • 24-hour security
  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier

Food and Drinks

  • Bar
  • Buffet breakfast

Transportation

  • Car rental

Connectivity

  • LAN Internet

Shuttle Service

  • Airport transfer (surcharge)

Nearby Facilities

  • ATM/Banking

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Grand Jatra Hotel Balikpapan

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Contact Accommodation Before Arrival

Guests should contact hotel 2 day(s) prior to arrival

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Grand Jatra Hotel Balikpapan
215
Number of floors in Grand Jatra Hotel Balikpapan
10
Another facilities in Grand Jatra Hotel Balikpapan
Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked question in Grand Jatra Hotel Balikpapan

What are available facilities at Grand Jatra Hotel Balikpapan?
There are top facilites at Grand Jatra Hotel Balikpapan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Jatra Hotel Balikpapan?
The standard check-in time at Grand Jatra Hotel Balikpapan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Jatra Hotel Balikpapan provide breakfast?
Yes, Grand Jatra Hotel Balikpapan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Grand Jatra Hotel Balikpapan

8,5
Very Good

From 4.319 reviews

Provided by travelers on
Cleanliness

8,5

Room Comfort

8,5

Meal

8,5

Location

8,9

Service and Facilites

8,4

People often mention about Grand Jatra Hotel Balikpapan
All
Keramahan Staff (42)
Kamar Tidur (42)
Suasana (39)
Akses (37)
Variasi (36)
Jarak ke Pusat Kota (35)
Lingkungan Sekitar (33)
Ukuran Kamar (33)
Area Hotel (33)
Rasa (32)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Grand Jatra Hotel Balikpapan

Number of reviews per page
20
40
Customer reviews
s***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8,5

/10

Reviewed 4 day(s) ago

The room is spacious but the door is a bit lowered, a bit difficult to open and close.
Translated by Google Icon
See original

Find this review helpful?

F***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,7

/10

Reviewed 4 day(s) ago

the room is as per the application, very spacious and comfortable, room temperature is ok, internet access is good. the breakfast menu is quite varied and the taste is quite good.
Translated by Google Icon
See original
+2

Find this review helpful?

husnimaisal
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 7 day(s) ago

Practical and fast check-in & check-out process, no hassle. Spacious, clean rooms, many and delicious breakfast variants and friendly service. Lastly, a strategic location.
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
21 Apr 2025
Dear husnimaisal, Thank you very much for your review and excellent rating! We are glad to hear that you were satisfied with the easy check-in and check-out process, the comfort of the room, the delicious breakfast variety, and the friendly service from our team. We are also very happy that our strategic location made your experience even more enjoyable. We look forward to welcoming you back soon! Warm regards, Management.
Translated by Google Icon
See original
F***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 2 week(s) ago

Very comfortable, friendly service, very strategic location 👍
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
21 Apr 2025
Dear F*t, Thank you very much for your review and excellent rating! We are very happy to hear that you are comfortable with our friendly service and very strategic location. We look forward to welcoming you back on your next visit! Warm regards, Management
Translated by Google Icon
See original
M***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8,6

/10

Reviewed 2 week(s) ago

service during check in is very slow, the staff is not agile and tends to be ineffective in serving 1 guest for quite a long time. Food at breakfast in the restaurant is not always noticed and is slow to refill, many are almost finished. The concierge staff also tends to be inefficient in helping guests who bring suitcases even though they have to go through the stairs.
Read More
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
21 Apr 2025
Dear M*s, Thank you for your feedback. We sincerely apologize for the delays you experienced during check-in and at the restaurant during breakfast, as well as the lack of attention from our staff. This is not the standard of service we aspire to provide. We greatly appreciate your comments and will immediately follow up with our team to ensure more efficient processes and attention to detail, especially during peak times. We look forward to welcoming you back for a better stay in the future. Warm regards, Management.
Translated by Google Icon
See original
Novita F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10,0

/10

Reviewed 2 week(s) ago

I like staying at Jatra the most, it is right next to the biggest mall in Balikpapan. When I get tired of walking around the mall, I can immediately rest. The rooms are spacious, clean, and have a nice view.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
21 Apr 2025
Dear Novita F., Thank you very much for your review and perfect rating! We are very happy to hear that you enjoyed your stay at Jatra, especially because of its strategic location next to the biggest mall in Balikpapan. We are also glad that you felt comfortable with the spacious, clean room and beautiful view. We look forward to welcoming you back on your next visit! Warm regards, Management.
Translated by Google Icon
See original
Rava b. p. p.
icon-origin-TRAVELOKA

10,0

/10

Reviewed 2 week(s) ago

Okay comfortable, friendly service, clean room, comfortable. Okay anyway will come here again.
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
21 Apr 2025
Dear Rava B. P. P., Thank you very much for your excellent review and rating! We are very happy to hear that you enjoyed the friendly service, the cleanliness of the room, and the overall experience of staying here. We look forward to welcoming you back on your next visit! Warm regards, Management
Translated by Google Icon
See original
Profile Picture
anggoro
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,7

/10

Reviewed 3 week(s) ago

The hotel's location is very strategic for shopping at the Mall, the rooms are comfortable, it's just that parking is difficult and the breakfast menu is still inferior to other hotels and for the service during sahur, the staff is lacking so there are many obstacles. But it is still recommended 👍
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
21 Apr 2025
Dear Anggoro, Thank you for your thoughtful review and high rating! We’re glad to hear that you enjoyed the strategic location of our hotel and the comfort of your room. We appreciate your constructive feedback on parking, breakfast options, and the service during sahur. Rest assured, we are reviewing these areas to make necessary improvements for a more seamless experience in the future. We’re grateful for your recommendation and hope to welcome you back soon! Warm regards, Management
Profile Picture
Muhammad I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 3 week(s) ago

Hotel staff friendliness Cleanliness and variety of food. 👍
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
21 Apr 2025
Dear Muhammad I., Thank you very much for your review and excellent rating! We are very happy to hear that you are satisfied with the friendliness of our staff, the cleanliness, and the variety of food we offer. We always strive to provide the best service for our guests, and we greatly appreciate your appreciation. We look forward to welcoming you back on your next visit! Warm regards, Management
Translated by Google Icon
See original
a***d
icon-Business
Business
icon-origin-TRAVELOKA

9,7

/10

Reviewed 3 week(s) ago

The hotel is very impressive, strategic location.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
04 Apr 2025
Dear a*d, Thank you for your review and rating. We are glad to know that you have a good impression of our hotel and are satisfied with its strategic location. We hope to welcome you back on your next business trip. Best Regards, Hotel Management
Translated by Google Icon
See original
B***A
icon-origin-TRAVELOKA

9,1

/10

Reviewed 5 week(s) ago

Good hotel, good location, food is quite varied.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
04 Apr 2025
Dear B*A, Thank you for your positive review. We are glad you enjoyed the facilities, location, and variety of food available. Your feedback is very valuable for us to continue to improve the quality of service. Best Regards, Hotel Management
Translated by Google Icon
See original
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10,0

/10

Reviewed 5 week(s) ago

Access to the mall is very close and easy, the restaurant food is delicious, the service is friendly.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
04 Apr 2025
Dear A*i, Thank you for sharing your pleasant experience during your stay. We are very happy to know that you are satisfied with the hotel location, restaurant food, and service from our team. See you again on your next visit. Best Regards, Hotel Management
Translated by Google Icon
See original
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10,0

/10

Reviewed 5 week(s) ago

Access to the mall is very close and easy, service is very friendly, food is delicious.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
04 Apr 2025
Dear A*i, Thank you for your perfect rating and wonderful review. We are glad to know that you enjoyed our convenient location, friendly service, and the food we serve. We look forward to welcoming you back soon. Best Regards, Hotel Management
Translated by Google Icon
See original
K***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 5 week(s) ago

The hotel service is very friendly and pleasant.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
04 Apr 2025
Dear ke*I, Thank you for your positive review. We are very pleased to know that our service has given a friendly and pleasant impression during your stay. Hopefully we can welcome you back in the next opportunity. Best Regards, Hotel Management
Translated by Google Icon
See original
a***s
icon-origin-TRAVELOKA

10,0

/10

Reviewed 5 week(s) ago

Gooda recommendation, comfortable and amazing
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
21 Mar 2025
Dear a*s,** Thank you for your wonderful review! We’re delighted to hear that you had a comfortable and exceptional stay. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. Best regards, Management
Loryna M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 5 week(s) ago

Clean rooms and good breakfast.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
21 Mar 2025
Dear Loryna M., Thank you for your perfect rating and kind words! We’re glad you enjoyed the clean room and delicious breakfast. We look forward to welcoming you back for another great stay. Best regards, Management
R***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10,0

/10

Reviewed 6 week(s) ago

I'll be back to this hotel. Regards, Ammy.

Find this review helpful?

Accommodation's Reply
21 Mar 2025
Dear R*A,** Thank you for your amazing review! We’re thrilled to hear that you enjoyed your stay and look forward to welcoming you back soon. Best regards, Management
D***i
icon-origin-TRAVELOKA

9,7

/10

Reviewed 6 week(s) ago

The taste of the food is nothing special. It tastes the same as the food in hotels that are rated below this hotel's rate.
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
14 Mar 2025
Dear D*i,*Thank you for your feedback regarding our food. We apologize if the taste served has not met your expectations. We will convey this feedback to our culinary team to continue to improve the quality and variety of flavors to make it more memorable for our guests. We look forward to welcoming you back with a better experience. Best Regards, Hotel Management
Translated by Google Icon
See original
D***i
icon-origin-TRAVELOKA

9,3

/10

Reviewed 6 week(s) ago

On the 8th floor the smell of the sofa cleaner in front of the elevator was too strong.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
21 Mar 2025
Dear D*i,** Thank you for your valuable feedback. We appreciate you bringing this to our attention, and we will review the issue to ensure a more comfortable experience for our guests. We hope to welcome you back for an even better stay in the future. Best regards, Management
A***r
icon-Business
Business
icon-origin-TRAVELOKA

8,4

/10

Reviewed 8 week(s) ago

Location in the city center and access to the mall is close and the lack of AC can't cool room 665
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
12 Mar 2025
Dear A*r,** Thank you for sharing your experience with us. We're glad you found our location convenient with easy access to the mall. We sincerely apologize for the issue with the air conditioning in your room. Our team will look into this matter to ensure better comfort for our guests in the future. We appreciate your feedback and hope to welcome you back for an improved stay. Best Regards, Hotel Management
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Grand Jatra Hotel Balikpapan

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.