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Grand Serela Yogyakarta
Hotels
Traveloka Preferred Partner
8.5
Impressive
From 4.058 verified guests reviews
What Guests Say About Their Stay
Strategic Location (57)
Friendly Staffs (37)
Clean Room (48)
Tasty Breakfast (15)
Okkie S.
9.1
/ 10
The hotel located in good location within easy reach to Malioboro and Kasongan as well as easy access to Solo or Jakarta, clean bedroom and bathroom with decent breakfast.
Dedy H.
9.7
/ 10
What a great place to stay along your vacation
Hendra S.
9.4
/ 10
The hotel is clean and the breakfast good as well.
In the Area
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Jalan Magelang KM. 4 No.145 Sleman, Mlati, Yogyakarta, Yogyakarta Province, Indonesia, 55284
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Grand Serela Yogyakarta
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What's around Grand Serela Yogyakarta
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Jalan Magelang KM. 4 No.145 Sleman, Mlati, Yogyakarta, Yogyakarta Province, Indonesia, 55284
Discover More About Grand Serela Yogyakarta
Location
Grand Serela Yogyakarta is located in area / city Mlati.
About Grand Serela Yogyakarta
Whether you are planning an event or other special occasions, Grand Serela Yogyakarta is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Grand Serela Yogyakarta.
Grand Serela Yogyakarta is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
From business event to corporate gathering, Grand Serela Yogyakarta provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Grand Serela Yogyakarta, a wonderful accommodation for your family holiday.
Experience a unique stay at the historical building of Grand Serela Yogyakarta, which you rarely find in other places.
If you plan to have a long-term stay, staying at Grand Serela Yogyakarta is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Grand Serela Yogyakarta exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Grand Serela Yogyakarta is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Grand Serela Yogyakarta.
All facilities in Grand Serela Yogyakarta
Functional Hall
Common Space
Lobby
Exterior
Bedroom
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Concierge
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
- Newspaper
General
- AC
- Ballroom
- Banquet
- Fireplace in lobby
- Heater
- Non-smoking room
- Smoking area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Shower
- TV
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Breakfast
Business Facilities
- Business center
- Meeting facilities
- Projector
Nearby Facilities
- ATM/Banking
- Shops
- Supermarket
Transportation
- Airport transfer
- Car rental
Things to Do
- Spa
Connectivity
- Free WiFi
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Grand Serela Yogyakarta
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Deposit
Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.
Pets
Pets are not allowed in the accommodation.
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Grand Serela Yogyakarta | 78 |
Number of floors in Grand Serela Yogyakarta | 7 |
Another facilities in Grand Serela Yogyakarta | 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service |
Frequently asked question in Grand Serela Yogyakarta
What are available facilities at Grand Serela Yogyakarta?
There are top facilites at Grand Serela Yogyakarta such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Serela Yogyakarta?
The standard check-in time at Grand Serela Yogyakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Serela Yogyakarta provide breakfast?
Yes, Grand Serela Yogyakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Grand Serela Yogyakarta
Overall Rating & Reviews
From 4.058 verified guests reviews
8.5
Impressive
Fantastic
1.376
Very Good
1.966
Satisfying
190
Average
526
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
strategic location (57)
friendly staffs (37)
clean room (48)
tasty breakfast (15)
great facilities (2)
bright lights (1)
varied breakfast (6)
tasty food (32)
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Language
English
Show Reviews with Photos
Mh
Muhammad h. w. s.
10
/ 10
15 Jul 2024
Thank you! Everything great. The location is best.
Like this review?
D***g
This is a guest profile.
Leisure
6
/ 10
01 Jul 2024
We arrive around 4pm and the room still not ready yet. Then have to wait more then 45min to get our room. But the room ac not functioning well and I sleep in heat & sweating that night. Worse experience ever. Also the room don't have any natural lighting.
1 liked this review
Suzy A.
8.4
/ 10
16 May 2024
The hotel is magnificent, grande. But it is unfortunate for cleanliness to still have to be improved. I included some photos to prove the dirtyness of the room. What should be praised is that the janitor who was quick to come and change the torn pillowcase and offered to revacuum the rug again. What I regret most is that only one access card was given. Though each guest has their own schedule. The receptionist said this was the manager's policy. My room phone was broken so I couldn't order food to be delivered to my room. Sincerely to the male and female receptionists on duty who have done great things to make my business visit enjoyable. There is also no vitrage in the window. So the option available is just to open the curtains and everyone outside could see or close the curtains and everything in the room looks dark
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2 liked this review
eko y.
10
/ 10
14 Apr 2024
Good place to stay overnight with family.
3 liked this review
Ian
Transit
8.7
/ 10
04 Mar 2024
The room is clean, and the staff are helpful. But the pillow in the bedroom isn't really comfortable anymore, please change to the new one.
Like this review?
NA
Nessa A.
Holiday
8.4
/ 10
13 Feb 2024
1 liked this review
Accommodation's Reply
27 Feb 2024
Dear sir or madam. Warm greetings from Hotel Grand Serela Yogyakarta. First of all, thank you for holding the meeting at Grand Serela Yogyakarta, it is an honor for us to be your accommodation or meeting place and place to stay when you visit the city of Yogyakarta. Thank you for taking the time and providing very valuable input regarding the level of service at the Grand Serela Hotel Yogyakarta. And we would like to thank you for the criticism and suggestions that you have given for the good of our hotel, we will immediately repair and improve all existing deficiencies. It is a satisfaction for us to know that the facilities and services at our hotel make a very good impression on you. I & the entire Grand Serela Hotel Yogyakarta team are always waiting for your arrival to visit again. Greetings, Febri Alviansyah. General Manager.
ba
bima a.
5.5
/ 10
29 Dec 2023
1. At my first arrival to the hotel at around 8pm, I was disappointed with the door man/security manner, who not only didn't help me with the luggage from the car, but also not greet me at all as the guest who arrived in the hotel. OK, one may be too tired to behave, I think. 2. Entering the room, I was disappointed with the fact that the room design was so old fashioned and need to refurbished immediately, personally not"value for money"comparing with the room rate I have to pay. 3. When I tried to use the electric kettle, there 's some leftover water from the previous guest, how disgusting. But then I washed the kettle, tried to use it and wow. It produced smoke. I called the reception asked for replacements, and 10 minutes later, the staff delivered the replacement with an old,"shabby"and bad condition kettle as you could see in the photo. It seemed that some operational staff kettle had been lent over to me. Speechless. 4. When I start to bathe, I found a tiny small cockroach among the amenities, which so disgusting for me. 5. Then when I went to sleep, I saw black stain on the neatly folded bedsheet. It just completed my day. I do have photos of the shabby kettle and stained bedsheet, but somehow I could not attached them. So, in my opinion, the operator of this hotel really need to decide, whether they want to stay in hospitality business or not, since in my opinion, this was one of my nightmare in my whole experience of staying in the hotel. Please Grand Serela Yogya, please do the changes. Thank you.
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5 liked this review
CA
Chessa A. T.
Holiday
8.5
/ 10
25 Dec 2023
Kindly be noted for parents with toddler that this hotel ' s room service is only available until 9PM, there is no water dispenser, so be ensured you do prepare snacks and water supply. Bathroom needs air refresher and kindly check your sheets, my son keeps sneezing. Carpet is also dusty. It will be better to have something greenery in your mini garden.
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1 liked this review
P
Purdiyanto
Holiday
8.5
/ 10
17 Dec 2023
2 liked this review
LO
Lauren O. V.
Holiday
5.8
/ 10
11 Dec 2023
Good location, it's just so dirty. The night lamp and carpet were dusty, found 4 cockroaches in the room and other bugs in the toilet.
3 liked this review
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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