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Grand Tjokro Balikpapan

Name: Grand Tjokro Balikpapan
Address: Jalan Marsma R.Iswahyudi Rt.03 No.21 Sepinggan, Balikpapan Selatan, Balikpapan, Kalimantan Timur, Indonesia, 76115, Jalan Marsma R.Iswahyudi Rt.03 No.21 Sepinggan, Kalimantan Timur, 76115, Indonesia
Rating: 8.5

Hotels

Preferred Partner Plus

Online Check-In Available

8,5

/10

Very Good

7.935 reviews

What Guests Say About Their Stay

Accessibility (73)

Staff Friendliness (71)

Bedroom (61)

Distance To City Center (59)

FX Nanang S.

9,1

/ 10

If you are an Aviation Enthusiast or AVgeek you must try staying at this hotel. The hotel offers spectacular room views, which are directly opposite the BPN airport runway. We recommend that you stay upstairs or on the 4th floor, so you can point the camera at every plane that lands and takes off. When I wake up, I can easily find the helicopter lift off from my window. I think the Grand Tjokro Hotel offered something AVgeek's hard to resist. So to all AVgeek across Indonesia, you should try this hotel.✈️👍🏼🚁🤩

Citra D. N.

9,7

/ 10

Clean room, yummy food all the staff are helpful...great hotel with minimum budged 😘😘

nugi n.

8,5

/ 10

The room is clean and their service is good

EA Roy A.

9,1

/ 10

Great for family vacation and near the airport. I choose an airport runaway view bedroom, my son love it.

Evylda Kumawarastri

10,0

/ 10

Nice place with nice people. Will be back to this hotel

In the Area

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Jalan Marsma R.Iswahyudi Rt.03 No.21 Sepinggan, Balikpapan Selatan, Balikpapan, Kalimantan Timur, Indonesia, 76115

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

Grand Tjokro Balikpapan is a hotel in a good neighborhood, which is located at South Balikpapan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Grand Tjokro Balikpapan

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What's around Grand Tjokro Balikpapan

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Jalan Marsma R.Iswahyudi Rt.03 No.21 Sepinggan, Balikpapan Selatan, Balikpapan, Kalimantan Timur, Indonesia, 76115

Discover More About Grand Tjokro Balikpapan

Location

Grand Tjokro Balikpapan is a hotel in a good neighborhood, which is located at South Balikpapan.

About Grand Tjokro Balikpapan

Grand Tjokro Balikpapan is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

From business event to corporate gathering, Grand Tjokro Balikpapan provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Grand Tjokro Balikpapan, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Tjokro Balikpapan exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Tjokro Balikpapan is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Grand Tjokro Balikpapan.

All facilities in Grand Tjokro Balikpapan

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Functional Hall

Lobby

Public Facilities

Parking
Coffee/tea in lobby
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Things to Do

Children play area
Fitness center
Massage
Outdoor pool
Pool sun loungers
Spa
Hot tub
Sun loungers
TV lounge

Hotel Services

Bellhop
Concierge
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Wedding service

General

AC
Ballroom
Banquet
Connecting rooms
Family room
Non-smoking room
Swimming pool
Smoking area

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Breakfast
Buffet breakfast
Dining area

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Shower
TV

Transportation

Airport transfer
Area shuttle
Bicycle storage
Secure parking
Valet parking

Business Facilities

Business center
Meeting facilities
Photocopier
Projector

Nearby Facilities

ATM/Banking
Grocery
Shops

Family-friendly Facilities

Children club (surcharge)
Children pool

Accessibilty

Wheelchair accessible

Sports and Recreations

Fitness center

Connectivity

Free WiFi

Shuttle Service

Airport transfer

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Accommodation Policy & General Information in Grand Tjokro Balikpapan

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Grand Tjokro Balikpapan	161
Number of floors in Grand Tjokro Balikpapan	7
Another facilities in Grand Tjokro Balikpapan	Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in Grand Tjokro Balikpapan

What are available facilities at Grand Tjokro Balikpapan?

There are top facilites at Grand Tjokro Balikpapan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Grand Tjokro Balikpapan?

The standard check-in time at Grand Tjokro Balikpapan is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Grand Tjokro Balikpapan provide breakfast?

Yes, Grand Tjokro Balikpapan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Grand Tjokro Balikpapan

Overall Ratings & Reviews Grand Tjokro Balikpapan

Traveloka (7.935)

8,5

Very Good

From 7.935 reviews

Provided by travelers on

Cleanliness

8,6

Room Comfort

8,5

Meal

8,3

Location

8,6

Service and Facilites

8,4

People often mention about Grand Tjokro Balikpapan

All

Staff Friendliness (49)

Bedroom (42)

Ambiance (41)

Accessibility (39)

Distance to City Center (33)

Room Space (33)

Variety (32)

Bathroom (30)

Taste (30)

Family Friendly (29)

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Traveler Reviews Grand Tjokro Balikpapan

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Customer reviews

Imam C. P.

Staycation

6,0

/10

Reviewed 2 day(s) ago

The room was not very clean. One of the room lights went out, and the staff was not very responsive in replacing it immediately. The breakfast was not very varied and not very hygienic. Our family had stomach aches after returning from there.

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E***a

10,0

/10

Reviewed 4 day(s) ago

No regrets staying here. The view is great, you can see the planes coming and going. Clean hotel, friendly staff, fun facilities for kids.

The water dispenser in the hallway is not being looked after and is empty. The refrigerator in the room is dead.

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Accommodation's Reply

23 Apr 2025

To S*N. Thank you for choosing Grand Tjokro Hotel as your accommodation while in Balikpapan. We deeply regret after knowing that there are obstacles in our facilities and services, we deeply apologize for this inconvenience and we have followed up on this to the relevant department to further improve the service, we are very grateful to have been informed of this. And we will continue to be committed to providing the best service for every guest who comes. We really hope for your arrival on your next visit. Thank you. Management Grand Tjokro Balikpapan.

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E***y

9,1

/10

Reviewed 3 week(s) ago

The hotel staff is friendly and very helpful during the check-in process.

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Accommodation's Reply

23 Apr 2025

To E*y, thank you for choosing Grand Tjokro Hotel as your accommodation while in Balikpapan. It is very pleasant to know that you are happy while staying at our hotel and giving good comments for our reference in improving our services. We are very much looking forward to welcoming you back on your next visit. Thank you. Management of Grand Tjokro Balikpapan.

/10

Reviewed 3 week(s) ago

kids friendly, staff ramah next time see u again

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Accommodation's Reply

23 Apr 2025

To Mrs. Yayu N, thank you for choosing Grand Tjokro Hotel as Mrs. Yayu's accommodation during her stay in Balikpapan. It is very pleasant to know that Mrs. Yayu was happy during her stay at our hotel and gave good comments for our reference in improving our services. We really hope that Mr. Yayu will come back on his next visit. Thank you. Management of Grand Tjokro Balikpapan.

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Rizak M. A.

9,4

/10

Reviewed 3 week(s) ago

Location, atmosphere, cleanliness and especially the price are the most worth it for staying in Balikpapan.

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Accommodation's Reply

23 Apr 2025

To Mr. Rizak M. A, thank you for choosing Grand Tjokro Hotel as your accommodation during your stay in Balikpapan. It is very pleasant to know that Mr. Rizak was happy during his stay at our hotel and gave good comments for our reference in improving our services. We really hope that Mr. Rizak will come back on his next visit. Thank you. Management of Grand Tjokro Balikpapan.

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R***y

Leisure

10,0

/10

Reviewed 3 week(s) ago

The staff are friendly and have good etiquette and good service. The food is also varied.

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2 people find it helpful

Accommodation's Reply

23 Apr 2025

To R*y, thank you for choosing Grand Tjokro Hotel as your accommodation while in Balikpapan. It is very pleasant to know that you are happy while staying at our hotel and giving good comments for our reference in improving our services. We are very much looking forward to welcoming you back on your next visit. Thank you. Management of Grand Tjokro Balikpapan.

/10

Reviewed 3 week(s) ago

Check in at 5 but it turns out that I got a smoking room, not according to my request, it's a bit funny, right? Even though I've booked it, I didn't get it. Don't list it as available if it's not ready. If you want the one according to your request, you have to wait 40 minutes first 🥱 The TV broadcast is not good because the channel often disappears and is not clear. I ordered a deluxe but there was no carpet while the twin deluxe had a carpet.

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Accommodation's Reply

23 Apr 2025

To u*u. Thank you for choosing Grand Tjokro Hotel as your accommodation while in Balikpapan. We deeply regret after knowing that there are obstacles in our facilities and services, we deeply apologize for this inconvenience and we have followed up on this to the relevant department to further improve the service, we are very grateful to have been informed of this. And we will continue to be committed to providing the best service for every guest who comes. We really hope for your arrival on your next visit. Thank you. Management Grand Tjokro Balikpapan.

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N***i

10,0

/10

Reviewed 3 week(s) ago

Kids friendly with a view of the Sepinggan airport runway, kids are happy staying at the Tjokro Hotel.

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1 people find it helpful

Accommodation's Reply

23 Apr 2025

To N*i, thank you for choosing Grand Tjokro Hotel as your accommodation while in Balikpapan. It is very pleasant to know that you are happy while staying at our hotel and giving good comments for our reference in improving our services. We are very much looking forward to welcoming you back on your next visit. Thank you. Management of Grand Tjokro Balikpapan.

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H***O

Transit

9,4

/10

Reviewed 3 week(s) ago

Access to the airport is very close, 5 minutes by car

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Accommodation's Reply

23 Apr 2025

To H***O. Thank you for choosing Grand Tjokro Hotel as your accommodation while in Balikpapan. It is very pleasant to know that you were happy while staying at our hotel and provided good comments for our reference in improving service. We really hope to welcome you back on your next visit. Thank You. Management of Grand Tjokro Balikpapan.

L***a

6,4

/10

Reviewed 4 week(s) ago

Not worth it if categorized as a 4-star hotel. The staff is not friendly, the room is not clean, the breakfast variety is not good and the food taste is very bad. Just stay here once.

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1 people find it helpful

Accommodation's Reply

23 Apr 2025

To L*a Thank you for choosing Grand Tjokro Hotel as your accommodation while in Balikpapan. We deeply regret after knowing that there are obstacles in our facilities and services, we deeply apologize for this inconvenience and we have followed up on this to the relevant department to further improve the service, we are very grateful to have been informed of this. And we will continue to be committed to providing the best service for every guest who comes. We really hope for your arrival on your next visit. Thank you. Management Grand Tjokro Balikpapan.

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monique l.

Staycation

9,4

/10

Reviewed 4 week(s) ago

The staff is friendly as per their motto, especially the front desk. Unfortunately, the pillows smell sour of sweat as if they haven't been changed. While the extra bed I ordered had fresh and fragrant linen. Overall, the facilities are complete, a privilege for families with toddlers or babies, highly recommended.

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Accommodation's Reply

23 Apr 2025

To Mrs. Monique L. Thank you for choosing Grand Tjokro Hotel as Mrs. Monique's accommodation during her stay in Balikpapan. We deeply regret after learning that there were obstacles in our facilities and services, we deeply apologize for this inconvenience and we have followed up on this to the relevant department to further improve the service, we are very grateful to have been informed of this. And we will continue to be committed to providing the best service for every guest who comes. We really hope to welcome Mrs. Monique on her next visit. Thank you. Grand Tjokro Balikpapan Management.

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H***l

10,0

/10

Reviewed 4 week(s) ago

Hotel close to Sepinggan Airport (+-2Km), Grand Tjokro Hotel also provides a free shuttle bus for hotel guests to the airport, which departs every hour...safe, comfortable in this hotel with family...

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Accommodation's Reply

23 Apr 2025

To H*l thank you for choosing Grand Tjokro Hotel as your accommodation while in Balikpapan. It is very pleasant to know that you are happy while staying at our hotel and giving good comments for our reference in improving our services. We are very much looking forward to welcoming you back on your next visit. Thank you. Management of Grand Tjokro Balikpapan.

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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