Grand Zuri BSD City

Dear Valued Guest, Thank you very much for taking the time to review your stay at Grand Zuri bsd city. We are very pleased to read your positive comments and to know that you felt comfortable during your stay at our hotel. We are also happy to hear that you enjoyed the breakfast that we served. Guest satisfaction is our top priority, and feedback like this really motivates our entire team to continue to provide the best service. We look forward to welcoming you back to Grand Zuri bsd city in the near future. Once again, thank you for your valuable review. Sincerely, Tana Indrayana. General Manager. Grand Zuri bsd city

Dear Sir/Madam, Thank you very much for taking the time to share your experience staying at Grand Zuri bsd city. We are very pleased and appreciate the positive review you have given. We are very happy to hear that you feel our hotel is well maintained and that you enjoy the comfortable, cozy, and warm atmosphere. Your compliments are a great motivation for our entire team who always strive to provide the best service and maintain the quality of facilities so that every guest feels at home. Your recommendation means a lot to us. We look forward to welcoming you back to Grand Zuri bsd city in the near future for an equally pleasant stay. Sincerely, Tana Indrayana. General Manager. Grand Zuri bsd city

Dear Valued Guest, Thank you very much for your positive review! We are so glad you enjoyed our room and found it suitable for your staycation. We always strive to create a pleasant and memorable stay experience for every guest. We hope to welcome you back to Grand Zuri bsd city again for your next staycation! Warm regards, Tana Indrayana. General Manager. Grand Zuri bsd cIty

Dear Ms. Sri, Thank you very much for your positive review regarding the cleanliness and tidiness of the bathroom in our gym facility. We are very happy to hear that you feel comfortable with the condition of the facility. The cleanliness and comfort of all hotel facilities, including the gym area, are our top priorities in providing the best stay experience for every guest. We are committed to maintaining high standards of cleanliness and ensuring that every area is always in a neat and pleasant condition to use. Your good review is very valuable to us and will be a motivation for our team to continue to maintain and improve the quality of service and facilities that we provide. We look forward to welcoming you back to Grand Zuri bsd city in the next opportunity. Do not hesitate to contact us if there is anything we can help you with. Sincerely, Tana Indrayana. General Manager. Grand Zuri bsd city

Dear Valued Guest, Thank you very much for your amazing perfect score review! We are very happy to hear that you and your family had a memorable stay at Grand Zuri bsd city. We are very proud that our strategic location, which is close to aeon bsd, made your visit easy. We are also happy that the check-in process went smoothly, and we were able to accommodate your family's special needs. We are very happy to hear that you enjoyed our varied and delicious breakfast. We always strive to provide a memorable dining experience for our guests. We are also very grateful for your appreciation of our flexible policy regarding children's breakfast. We are proud that our swimming pool and playground facilities provided fun entertainment for your children. We are also happy that you found our bathroom and sauna facilities clean and comfortable. We are very happy that you enjoyed our strategic location, which is close to Ocean Park. We look forward to welcoming you and your family back to Grand Zuri bsd city for a more enjoyable stay in the future. Best regards, Tana Indrayana. General Manager. Grand Zuri bsd city

Dear Valued Guest, Thank you very much for your positive review! We are very happy to hear that our hotel staff was helpful and that you enjoyed our food. Guest satisfaction is our top priority, and we strive to provide the best service and enjoyable culinary experience. We look forward to welcoming you back to Grand Zuri bsd city in the near future. Sincerely, Tana Indrayana. General Manager. Grand Zuri bsd cit

Dear Valued Guest, Thank you for your kind review! We're thrilled to hear that you enjoyed our strategic location in BSD, our clean and comfortable rooms, and our various facilities, especially the swimming pool. We strive to provide our guests with a convenient and enjoyable stay, and your feedback is truly appreciated. We hope to welcome you back to Grand Zuri BSD City in the future. Sincerely, Tana Indrayana General Manager Grand Zuri BSD City

Dear Sir/Madam, Thank you very much for your positive review of Grand Zuri bsd city! We are very happy to hear that you and your family find our place suitable for family gathering and also for short stay. We always strive to create a comfortable atmosphere and adequate facilities for all our guests, including families who want to spend quality time together. Your comments are a motivation for us to continue to improve the quality of our services and facilities so that we can always be the main choice for you and your family in the future. We look forward to welcoming you and your family back to Grand Zuri bsd city on your next visit. Do not hesitate to contact us if you have any special needs or requests for your next visit. Sincerely, Tana Indrayana. General Manager. Grand Zuri bsd city

Dear Sir/Madam, Thank you very much for your positive review regarding your stay at Grand Zuri bsd city, especially regarding the comfort of the room, the friendliness of our staff, and the hotel facilities that support your family vacation. We are very happy to hear that you enjoyed your time with us. We also express our gratitude for the very valuable input regarding the variety of breakfast menus, the density of facilities during the Lebaran holiday period, and the quality and range of the WiFi connection. Regarding the variety of breakfast menus, we will immediately follow up with our Food & Beverage team to evaluate and improve the choices we offer to our guests. We are committed to continuously improving the quality of service and dining experience for all our guests. We understand that the Lebaran holiday period is a time with very high occupancy rates, and this has an impact on the use of facilities such as the swimming pool and gym. We apologize for any inconvenience you may have experienced due to the density. We always strive to manage our facilities as well as possible so that all guests can still enjoy comfort during their stay. Your suggestions regarding improving the speed and range of WiFi are of serious concern to us. We will immediately evaluate our WiFi infrastructure, including considering increasing the speed and expanding the range to the lobby area and breakfast room. We realize the importance of a stable and fast internet connection for the comfort of our guests, especially in this digital era. We greatly appreciate every input from our guests because it helps us to continue to improve and provide better service in the future. We look forward to welcoming you and your family back to Grand Zuri bsd city with a more satisfying experience. Sincerely, Tana Indrayana. General Manager. Grand Zuri bsd city

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent experience at Grand Zuri BSD City. We sincerely apologize that your first impression was unpleasant and that you encountered unprofessional behavior from some of our Front Office team members. At Grand Zuri, we strive to provide all our guests, regardless of their length of stay, with a warm welcome and exceptional service. It is disheartening to learn that we fell short of your expectations in this regard. Please be assured that we take your comments very seriously. We will be addressing your feedback with the entire Front Office team, emphasizing the importance of maintaining a positive and courteous demeanor at all times. We will also be providing additional training to ensure that all our staff embody the high standards of hospitality that Grand Zuri is known for. We appreciate you highlighting the team members who you felt were worthy of their role. Your feedback is valuable in helping us identify areas where we need to improve and recognize those who are performing well. We hope that you will consider giving us another opportunity to demonstrate the true Grand Zuri hospitality on a future visit. Please do not hesitate to contact us if you would like to discuss your experience further. Sincerely, Tana Indrayana General Manager Grand Zuri BSD City

Dear Valued Guest, Thank you very much for your positive review regarding your comfortable stay at Grand Zuri bsd city! We are very happy to hear that you enjoyed your time with us. Reviews like this motivate our entire team to continue to provide the best service and create a memorable stay experience for every guest. We look forward to welcoming you back to Grand Zuri bsd city on your next visit. Please do not hesitate to contact us if there are any special needs or requests that we can assist you with. Sincerely, Tana Indrayana. General Manager. Grand Zuri bsd city

Dear Valued Guest, Thank you for your review of Grand Zuri bsd city. We greatly appreciate your feedback and apologize for the inconvenience you experienced during your stay. We understand your disappointment regarding the request for connecting rooms for families. Connecting room requests are highly dependent on room availability at the time of booking, and we regret that we were unable to accommodate your request at that time. We will review our booking procedures to ensure better communication regarding the availability of connecting rooms in the future. We also note your concerns regarding the separate room locations and the inconvenience experienced by your family, especially with toddlers. We will endeavor to be more considerate of the room placement for family guests in the future. Regarding the condition of the swimming pool, we will conduct an inspection and cleaning immediately to ensure the clarity of the water. We will also review our hotel policies and rules to ensure that we provide a comfortable and enjoyable stay for all guests, without excessive restrictions. We sincerely hope that you will give us the opportunity to serve you better in the future. We will use your feedback to improve the quality of our services and facilities. Sincerely, Tana Indrayana. General Manager. Grand Zuri bsd city

Dear Valued Guest, Thank you so much for your wonderful review! We are delighted to hear that you found our staff to be very friendly and that we were able to assist you with warming your baby food at Katarasa Resto. Providing excellent service and ensuring the comfort of all our guests, including our youngest ones, is always our top priority. We are glad that our team was able to make your experience a positive one. We truly appreciate your feedback and hope to welcome you and your family back to Grand Zuri BSD City in the near future. Sincerely, Tana Indrayana General Manager Grand Zuri BSD City

Dear Sir/Madam, Thank you for taking the time to write a review of your stay at our Hotel. Our Hotel always strives to provide the best service for every guest who comes. We have conducted an investigation and we can ensure that all of our staff have carried out their duties well and in accordance with applicable procedures. The check-in time at our Hotel is after 14.00, but if the room you have booked is ready, we will make sure to provide the key after the registration process is complete. We hope to welcome you back at the next opportunity at Grand Zuri bsd city. Thank you. Best regards, Tana Indrayana. General Manager. Grand Zuri bsd city

Dear Sir/Madam, Thank you for your review regarding your stay at Grand Zuri bsd city. We greatly appreciate any constructive feedback to improve the quality of our services and facilities. We are pleased to hear that overall you had a good experience during your stay at our hotel and enjoyed the variety of food we serve. However, we deeply regret the inconvenience you experienced related to the less than optimal Wi-Fi signal. We realize the importance of a stable internet connection for our guests and our technical team is currently working to improve the quality and coverage of the Wi-Fi network throughout the hotel area. Regarding the suggestion to add a Kids Club room and increase the size of the playground, we have noted this feedback. Facilities for children are one of our focuses of attention, and we will consider this suggestion in our future hotel facility development plans. We believe that providing better playrooms and areas will further enhance the comfort and enjoyment of guests who come with their families. Once again, thank you for this valuable review. We look forward to welcoming you back to Grand Zuri bsd city with improved facilities and better services. Please feel free to contact us directly if there is anything we can help you with. Sincerely, Tana Indrayana. General Manager. Grand Zuri bsd city

Dear Valued Guest, Thank you so much for your wonderful review and for recognizing Grand Zuri BSD City as one of the best hotels in BSD. We are absolutely thrilled to hear that you consistently enjoy our food. Our culinary team works hard to ensure a high standard of quality and variety, and your positive feedback is truly rewarding. It's our aim to provide all our guests with a memorable and satisfying experience, and your comments reinforce that we are on the right track. We look forward to welcoming you back to Grand Zuri BSD City in the near future and continuing to provide you with amazing food and excellent service. Sincerely, Tana Indrayana General Manager Grand Zuri BSD City

Dear Ms. Dewwy, Thank you very much for your wonderful and very encouraging review of your stay at Grand Zuri bsd city! We are very happy to hear that you are planning to return and found our hotel to be the most comfortable place to stay. We are very proud of our team's commitment to maintaining cleanliness, creating a fragrant and refreshing atmosphere, and providing friendly and sincere service to every guest. Your compliments to our staff are a great motivation for us to continue to improve the quality of our services. We will continue to strive to maintain this high standard and ensure that each of your next visits will be as satisfying, if not better. We look forward to welcoming you back to Grand Zuri bsd city! Please feel free to contact us directly for your next booking or if there are any special requests that we can assist you with. Sincerely, Tana Indrayana. General Manager. Grand Zuri bsd city

Dear Valued Guest, Thank you very much for your positive review regarding your comfortable and pleasant stay at Grand Zuri bsd city! We are very happy to hear that you enjoyed your time with us. Your comments regarding the comfort and pleasant atmosphere of our hotel are highly appreciated. Reviews like this motivate our entire team to continue to provide the best service and create a memorable stay experience for every guest. We look forward to welcoming you back to Grand Zuri bsd city on your next visit. Please do not hesitate to contact us if you have any special needs or requests that we can assist you with. Sincerely, Tana Indrayana. General Manager. Grand Zuri bsd city

Dear Valued Guest, Thank you very much for the positive review you have given regarding your family's 3-night stay at Grand Zuri bsd city. We are very happy to hear that you and your family felt welcomed by our staff, the check-in process was quick, and you also appreciated our spacious parking area. Guest satisfaction is our top priority, and reviews like this motivate the entire team to continue providing the best service. We strive to create a comfortable and memorable stay experience for each of our guests. We look forward to welcoming you and your family back to Grand Zuri bsd city in the future. Do not hesitate to contact us if you have any special needs on your upcoming visit. Sincerely, Tana Indrayana. General Manager. Grand Zuri bsd city

Dear Valued Guest, Thank you so much for your wonderful review and for choosing Grand Zuri BSD City for your recent 5-night stay. We are delighted to hear that you found your room to be great and fantastic, and that you had a wonderful time with us. It's always our pleasure to know that our guests have enjoyed their experience. We truly appreciate your positive feedback and hope to have the pleasure of welcoming you back to Grand Zuri BSD City in the near future. Sincerely, Tana Indrayana General Manager Grand Zuri BSD City