Great Diponegoro Hotel Surabaya

Hotels
Preferred Partner
8,6
/10

Very Good

4.140 reviews

What Guests Say About Their Stay

Distance To City Center (124)
Bedroom (121)
Ambiance (113)
Staff Friendliness (109)
Salomo S. M.
9,7
/ 10
All staff really know how it work, excellent services. Comfy and hommy hotel. KFC just next to the hotel and Indomaret just walking distance. Good location.
Alexander R.
10,0
/ 10
Nice city view, comfortable and super neat room, nice breakfast. Awesome service 👌🏻
Agus W. K.
9,7
/ 10
I enjoyed staying at Great Diponegoro, because it's located on downtown and next to kfc and indomaret. The cleanliness and service very good. I will stay at Great Diponegoro Hotel again someday.
In the Area
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Jl. Raya Diponegoro No.215, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60241

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Location Great Diponegoro Hotel Surabaya is a hotel in a good neighborhood, which is located at Wonokromo. The hotel is located only 2.68 km away from Wonokromo Station. Not only well positioned, but Great Diponegoro Hotel Surabaya is also one of hotels near the following Pasar Kembang within 1.11 km and Surabaya Town Square within 1.65 km. About Great Diponegoro Hotel Surabaya Whether you are planning an event or other special occasions, Great Diponegoro Hotel Surabaya is a great choice for you with a large and well-equipped function room to suit your requirements. This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Great Diponegoro Hotel Surabaya. From business event to corporate gathering, Great Diponegoro Hotel Surabaya provides complete services and facilities that you and your colleagues need. Have fun with various entertaining facilities for you and the whole family at Great Diponegoro Hotel Surabaya, a wonderful accommodation for your family holiday. If you plan to have a long-term stay, staying at Great Diponegoro Hotel Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home. Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Great Diponegoro Hotel Surabaya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. Savor your favorite dishes with special cuisines from Great Diponegoro Hotel Surabaya exclusively for you. WiFi is available within public areas of the property to help you to stay connected with family and friends. Great Diponegoro Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests. With all facilities offered, Great Diponegoro Hotel Surabaya is the right place to stay.
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What's around Great Diponegoro Hotel Surabaya

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Jl. Raya Diponegoro No.215, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60241
Lobby Great Diponegoro Hotel Surabaya
Exterior 2 Great Diponegoro Hotel Surabaya

Discover More About Great Diponegoro Hotel Surabaya

About Great Diponegoro Hotel Surabaya

Welcome to the Great Diponegoro Hotel Surabaya, a premier destination for travelers seeking comfort, luxury, and convenience in the heart of East Java's bustling capital. This hotel is not just a place to stay; it’s an experience that combines modern amenities with traditional Indonesian hospitality. Located strategically in Surabaya, the hotel offers easy access to various attractions, making it an ideal choice for both business and leisure travelers.

The Great Diponegoro Hotel Surabaya boasts a range of well-appointed rooms and suites, each designed with your comfort in mind. Guests can enjoy stunning views of the city skyline or the lush greenery surrounding the hotel. The interiors are tastefully decorated, blending contemporary design with local cultural elements, creating a warm and inviting atmosphere.

One of the standout features of the hotel is its commitment to providing exceptional service. The staff is trained to cater to your every need, ensuring that your stay is as pleasant as possible. Whether you require assistance with your luggage, recommendations for local dining, or help with transportation, the friendly team is always ready to assist.

In addition to comfortable accommodations, the Great Diponegoro Hotel Surabaya offers a variety of facilities to enhance your stay. Guests can indulge in delicious culinary experiences at the on-site restaurant, which serves a mix of local and international dishes. For those looking to unwind, the hotel features a swimming pool, fitness center, and spa services, allowing you to relax and rejuvenate after a day of exploring the city.

Moreover, the hotel is equipped with modern business facilities, making it a perfect choice for corporate travelers. With meeting rooms and conference facilities available, you can host successful business events without any hassle.

Why You Should Stay at Great Diponegoro Hotel Surabaya

Choosing the Great Diponegoro Hotel Surabaya means opting for a blend of luxury, comfort, and convenience. The hotel’s prime location allows easy access to major business districts, shopping centers, and cultural landmarks. Whether you’re in town for work or leisure, you’ll find everything you need just a stone's throw away.

Additionally, the hotel’s commitment to sustainability and eco-friendly practices makes it a responsible choice for environmentally conscious travelers. From energy-efficient systems to waste reduction initiatives, the Great Diponegoro Hotel is dedicated to minimizing its environmental impact.

Best Time to Stay at Great Diponegoro Hotel Surabaya

The best time to visit Surabaya is during the dry season, which typically runs from April to October. During these months, the weather is pleasant, making it ideal for sightseeing and outdoor activities. However, if you prefer fewer crowds and lower rates, consider visiting during the shoulder seasons of March and November. Regardless of when you choose to stay, the Great Diponegoro Hotel Surabaya will ensure a memorable experience.

Transportation and Accessibility

Access to the Airport

The Great Diponegoro Hotel Surabaya is conveniently located approximately 30 minutes from Juanda International Airport (SUB). The hotel offers airport transfer services, making your arrival and departure seamless. Whether you’re traveling for business or leisure, you can rest assured that you’ll be well taken care of from the moment you land.

Public Transportation

Getting around Surabaya is easy, thanks to the city’s efficient public transportation system. The hotel is situated near several bus stops and taxi services, allowing you to explore the city with ease. For those who prefer a more local experience, consider using the “angkot” (minibus) system, which is a popular and affordable way to navigate the city.

Unique Facilities at Great Diponegoro Hotel Surabaya

1. Rooftop Swimming Pool

Take a dip in the stunning rooftop swimming pool while enjoying panoramic views of Surabaya. It’s the perfect spot to relax and unwind after a busy day.

2. Spa and Wellness Center

Indulge in rejuvenating treatments at the hotel’s spa, where skilled therapists offer a range of massages and wellness therapies designed to relax your body and mind.

3. On-Site Dining Options

Experience culinary delights at the hotel’s restaurant, which serves a variety of dishes made from fresh, locally sourced ingredients. Enjoy a delightful breakfast buffet or a romantic dinner with a view.

Nearby Attractions at Great Diponegoro Hotel Surabaya

1. Tugu Pahlawan (Heroes Monument)

Located just 3 km from the hotel, Tugu Pahlawan is a significant landmark in Surabaya, commemorating the heroes of the Indonesian struggle for independence. The monument is surrounded by a beautiful park, making it a great place for a leisurely stroll.

2. Surabaya Zoo

Approximately 5 km from the hotel, Surabaya Zoo is one of the oldest zoos in Southeast Asia. Home to a variety of animals, it’s a fun destination for families and animal lovers alike.

3. House of Sampoerna

Just 4 km away, the House of Sampoerna is a fascinating museum that showcases the history of Indonesia’s clove cigarette industry. Visitors can learn about the production process and enjoy guided tours of the historic building.

4. Surabaya Cathedral

Located about 2 km from the hotel, Surabaya Cathedral is an architectural marvel and one of the oldest churches in the city. Its stunning Gothic design and serene atmosphere make it a must-visit for history and architecture enthusiasts.

5. Taman Bungkul Park

Only 1.5 km from the hotel, Taman Bungkul Park is a popular green space in Surabaya. It’s a great place to relax, enjoy outdoor activities, or participate in local events and festivals.

6. Ciputra Waterpark

For families looking for fun, Ciputra Waterpark is about 10 km from the hotel. It’s one of the largest water parks in Southeast Asia, featuring thrilling slides and attractions for all ages.

7. Surabaya North Quay

Located approximately 6 km away, Surabaya North Quay is a vibrant waterfront area with restaurants, shops, and beautiful views of the harbor. It’s a great spot to enjoy a meal while watching the sunset.

8. Monumen Kapal Selam (Submarine Monument)

Just 3 km from the hotel, this unique monument is a retired submarine that has been converted into a museum. Visitors can explore the submarine and learn about its history and significance in Indonesia’s naval operations.

9. Jembatan Merah (Red Bridge)

About 4 km from the hotel, Jembatan Merah is an iconic bridge that played a crucial role during the Indonesian National Revolution. It’s a great spot for photography and offers a glimpse into the city’s history.

10. Pasar Atom Mall

Located around 2 km from the hotel, Pasar Atom Mall is a bustling shopping center where you can find everything from local handicrafts to trendy fashion. It’s a great place to shop for souvenirs and experience local culture.

Tips and Tricks for Staying at Great Diponegoro Hotel Surabaya

Tips During Your Stay

To make the most of your stay at the Great Diponegoro Hotel Surabaya, consider booking your accommodations in advance, especially during peak travel seasons. This ensures you secure the best rates and room options. Additionally, don’t hesitate to ask the hotel staff for recommendations on local attractions and dining options—they’re always happy to help!

Tips for Enjoying Hotel Facilities

Take advantage of the hotel’s facilities by scheduling some time for relaxation. Whether it’s a morning swim in the rooftop pool or an afternoon at the spa, make sure to carve out time for yourself. Also, check the hotel’s event calendar for any special activities or promotions during your stay.

Why Book Great Diponegoro Hotel Surabaya on Traveloka

Extensive Accommodation Options

When you book through Traveloka, you gain access to a wide range of accommodation options, from budget-friendly hotels to luxurious resorts. The Great Diponegoro Hotel Surabaya is just one of many choices available, ensuring you find the perfect fit for your travel needs.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This flexibility allows you to manage your budget effectively while enjoying your stay. Plus, with the PayLater feature, you can save even more on your booking!

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which rewards you with amazing benefits and special perks. The more you book, the more you earn, making your travel experiences even more enjoyable.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at various accommodations, including the Great Diponegoro Hotel Surabaya. These reviews provide valuable insights and help you make informed decisions about your stay.

With all these advantages, there’s no reason not to choose the Great Diponegoro Hotel Surabaya for your next visit to Surabaya. Booking hotel now via Traveloka and enjoy an unforgettable holiday experience!

All facilities in Great Diponegoro Hotel Surabaya

Bar, Cafe and Lounge Great Diponegoro Hotel Surabaya
Bar, Cafe and Lounge
Functional Hall Great Diponegoro Hotel Surabaya
Functional Hall
Common Space Great Diponegoro Hotel Surabaya
Common Space
Lobby Great Diponegoro Hotel Surabaya
Lobby
Accommodation Services Great Diponegoro Hotel Surabaya
Accommodation Services

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast (surcharge)
  • Cafe
  • Dining area
  • Early bird breakfast
  • Fullboard with drinks
  • Hot breakfast
  • Show cooking restaurant

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Rooftop terrace
  • Smoking area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Business Facilities

  • Business facilities
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Projector

Accessibilty

  • Accessible path of travel
  • Disabled access friendly
  • Wheelchair accessible

Nearby Facilities

  • ATM/Banking
  • Laundry
  • Supermarket

Transportation

  • Secure parking

Things to Do

  • TV lounge

Connectivity

  • Free WiFi

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Great Diponegoro Hotel Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

We inform you that during the Pandemic period, Great Diponegoro Hotel Surabaya will implement an In Room Breakfast system (breakfast will be delivered directly to each room).
For customers who stays more than 3 days is strictly required to provide rapid tesf certificate upon check in.
Hotel not accept guest who stays for self isolation purpose.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Great Diponegoro Hotel Surabaya
90
Number of floors in Great Diponegoro Hotel Surabaya
12
Another facilities in Great Diponegoro Hotel Surabaya
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Great Diponegoro Hotel Surabaya

What are available facilities at Great Diponegoro Hotel Surabaya?
There are top facilites at Great Diponegoro Hotel Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Great Diponegoro Hotel Surabaya?
The standard check-in time at Great Diponegoro Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Great Diponegoro Hotel Surabaya provide breakfast?
Yes, Great Diponegoro Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Great Diponegoro Hotel Surabaya

8,6
Very Good

From 4.139 reviews

Provided by travelers on
Cleanliness

8,8

Room Comfort

8,7

Meal

8,4

Location

8,8

Service and Facilites

8,7

People often mention about Great Diponegoro Hotel Surabaya
All
Bedroom (98)
Distance to City Center (94)
Ambiance (93)
Staff Friendliness (91)
Bathroom (88)
Accessibility (82)
Room Space (76)
Hotel Area (72)
Surroundings (65)
Wifi (53)
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Traveler Reviews Great Diponegoro Hotel Surabaya

Number of reviews per page
20
40
Customer reviews
M***d
icon-Business
Business
icon-origin-TRAVELOKA

9,7

/10

Reviewed 1 day(s) ago

the food here is really delicious, I want to take 2x hehehe the beautiful atmosphere of Surabaya at night, those from out of town can stay here
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k***h
icon-origin-TRAVELOKA

9,7

/10

Reviewed 5 day(s) ago

The location is good, right next to Indomaret, left next to KFC… overall ok. It's just that the room is not very soundproof. If you move the chair next door, you can hear it.
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Accommodation's Reply
24 Apr 2025
Dear Mr./Ms. Ke*h, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and taking the time to write a review for us. We are glad that you shared your experience on our Hotel review page. We are always waiting for your next arrival. Thank you and have a Great day. Best Regards, Management.
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Y***y
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10,0

/10

Reviewed 6 day(s) ago

Location in the middle of the city, close to malls and entertainment venues... the service is also satisfactory
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Accommodation's Reply
24 Apr 2025
Dear Mr./Ms. Y*y, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and taking the time to write a review for us. We are glad that you shared your experience on our Hotel review page. We are always waiting for your next arrival. Thank you and have a Great day. Best Regards, Management.
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S***a
icon-Leisure
Leisure
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9,1

/10

Reviewed 2 week(s) ago

the hotel is comfortable, near indomxx and kfc, want to explore surabaya also close, there are dispensers in every hallway so you don't have to worry about running out of drinking water. it's just that I should have been in a non-smoking room because it was full so it was changed so it was a bit uncomfortable for non-smokers. All good thank you the great Diponegoro
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1 people find it helpful

Accommodation's Reply
24 Apr 2025
. Dear Mr./Ms. S*a, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and taking the time to write a review for us. We are glad that you shared your experience on our Hotel review page. We apologize for the unpleasant moment and not meeting your expectations at our Hotel. We have forwarded your review to the related department for our internal evaluation to provide better service in the future. We are always waiting for your next arrival. Thank you and have a nice day. Best Regards, Management.
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d***y
icon-Business
Business
icon-origin-TRAVELOKA

10,0

/10

Reviewed 2 week(s) ago

The check-in process is fast, you arrive and are served immediately. The room conditions are very clean and comfortable. The friendliness of the staff and security is also immediately on time to open the door. This is highly recommended for those of you who want to staycation in the center of Surabaya. You must try it 🤩
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1 people find it helpful

Accommodation's Reply
24 Apr 2025
Dear Mr./Ms. D*y, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and taking the time to write a review for us. We are glad that you shared your experience on our Hotel review page. We are always waiting for your next arrival. Thank you and have a Great day. Best Regards, Management.
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R***y
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Leisure
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9,4

/10

Reviewed 2 week(s) ago

The staff is very friendly, the room is clean, but there is a smell of cigarettes when you want to enter the room, maybe you could add some freshener
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Accommodation's Reply
24 Apr 2025
Dear Mr./Ms. R*y, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and taking the time to write a review for us. We are glad that you shared your experience on our Hotel review page. We apologize for the unpleasant moment and not meeting your expectations at our Hotel. We have forwarded your review to the related department for our internal evaluation to provide better service in the future. We are always waiting for your next arrival. Thank you and have a nice day. Best Regards, Management.
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n***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,4

/10

Reviewed 2 week(s) ago

Yes, even though the hotel is not big, it is comfortable to stay in and has become a regular place when in Surabaya.
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1 people find it helpful

Accommodation's Reply
14 Apr 2025
Dear Mr./Ms. N*n, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and taking the time to write a review for us. We are glad that you shared your experience on our Hotel review page. We are always waiting for your next arrival. Thank you and have a Great day. Best Regards, Management.
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a***s
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9,7

/10

Reviewed 2 week(s) ago

Very comfortable but the room is not soundproof.
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Accommodation's Reply
24 Apr 2025
Dear Mr./Ms. A*s, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and taking the time to write a review for us. We are glad that you shared your experience on our Hotel review page. We are always waiting for your next arrival. Thank you and have a Great day. Best Regards, Management.
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D***a
icon-Transit
Transit
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8,4

/10

Reviewed 2 week(s) ago

It's already very good. The only downside is that the sound quality needs to be improved.
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Accommodation's Reply
14 Apr 2025
Dear Mr./Ms. D*a, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and taking the time to write a review for us. We are glad that you shared your experience on our Hotel review page. We are always waiting for your next arrival. Thank you and have a Great day. Best Regards, Management.
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N***a
icon-origin-TRAVELOKA

10,0

/10

Reviewed 2 week(s) ago

very pleasant and affordable, clean, fragrant, in short, highly recommended to stay here again
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Accommodation's Reply
24 Apr 2025
Dear Mr./Ms. N*a, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and taking the time to write a review for us. We are glad that you shared your experience on our Hotel review page. We are always waiting for your next arrival. Thank you and have a Great day. Best Regards, Management.
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P***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,0

/10

Reviewed 2 week(s) ago

I happened to get a room with noisy AC, maybe it can be fixed, and it's not soundproof because the sound from the next room is still loud. Hopefully it can be fixed. Overall it's still fun
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Accommodation's Reply
14 Apr 2025
Dear Mr./Ms. P*a, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and taking the time to write a review for us. We are glad that you shared your experience on our Hotel review page. We apologize for the unpleasant moment and not meeting your expectations at our Hotel. We have forwarded your review to the related department for our internal evaluation to provide better service in the future. We are always waiting for your next arrival. Thank you and have a nice day. Best Regards, Management
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S***i
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Staycation
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8,2

/10

Reviewed 2 week(s) ago

The condition of the room is actually clean and comfortable. But the noise is unbearable, yesterday I got a connecting room on the 9th floor. It feels like if I move a little, I can hear all the sounds from outside the room or the next room. Starting from the sound of tables and chairs moving, people chatting, children's voices, cleaning service voices, etc. I want to sleep so it's disturbed, maybe that's what makes it uncomfortable
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Accommodation's Reply
14 Apr 2025
Dear Mr./Ms. S*I, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and taking the time to write a review for us. We are glad that you shared your experience on our Hotel review page. We apologize for the unpleasant moment and not meeting your expectations at our Hotel. We have forwarded your review to the related department for our internal evaluation to provide better service in the future. We are always waiting for your next arrival. Thank you and have a nice day. Best Regards, Management.
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A***s
icon-origin-TRAVELOKA

9,7

/10

Reviewed 2 week(s) ago

Very friendly, facilities are okay, only the TV can't be turned off 🤣🤣🤣 Other than that, everything is okay.
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Accommodation's Reply
14 Apr 2025
Dear Mr./Ms. A*s, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and taking the time to write a review for us. We are glad that you shared your experience on our Hotel review page. We are always waiting for your next arrival. Thank you and have a Great day. Best Regards, Management.
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kriya e. w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 2 week(s) ago

The staff is friendly, fast response and close to everything. The surroundings are also crowded.
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1 people find it helpful

Accommodation's Reply
14 Apr 2025
Dear Mr./Ms. Kriya, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and taking the time to write a review for us. We are glad that you shared your experience on our Hotel review page. We are always waiting for your next arrival. Thank you and have a Great day. Best Regards, Management.
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H***o
icon-Business
Business
icon-origin-TRAVELOKA

9,1

/10

Reviewed 2 week(s) ago

it's good. but the wifi in my room didn't reach. I happened to be staying at 801 at that time. when I connected to the wifi the signal was 2 and slow. then for the food on the first day I ate at half past 8 and it was all gone and only leftovers, please speed up the breakfast review, it's only half past 8, if someone has breakfast at 9 and it's already empty, they're obviously disappointed
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Accommodation's Reply
14 Apr 2025
Dear Mr./Ms. H*o, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and taking the time to write a review for us. We are glad that you shared your experience on our Hotel review page. We apologize for the unpleasant moment and not meeting your expectations at our Hotel. We have forwarded your review to the related department for our internal evaluation to provide better service in the future. We are always waiting for your next arrival. Thank you and have a nice day. Best Regards, Management.
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P***s
icon-origin-TRAVELOKA

8,2

/10

Reviewed 3 week(s) ago

Ok. But parking the car is a bit difficult. Please be aware. I don't like parking outside buildings or on the side of the road.
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1 people find it helpful

Accommodation's Reply
14 Apr 2025
Dear Mr./Ms. P*s, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and taking the time to write a review for us. We are glad that you shared your experience on our Hotel review page. We apologize for the unpleasant moment and not meeting your expectations at our Hotel. We have forwarded your review to the related department for our internal evaluation to provide better service in the future. We are always waiting for your next arrival. Thank you and have a nice day. Best Regards, Management.
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tridesidawalty d.
icon-origin-TRAVELOKA

8,2

/10

Reviewed 3 week(s) ago

Short trip during lebaran 2025 ...

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Accommodation's Reply
14 Apr 2025
Dear Mr./Ms. Tridesidawalty, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and taking the time to write a review for us. We are glad that you shared your experience on our Hotel review page. We are always waiting for your next arrival. Thank you and have a Great day. Best Regards, Management.
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Frida D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,3

/10

Reviewed 3 week(s) ago

When I got breakfast, I arrived at 7:30. When I took the scrambled eggs, it was not hot, but not warm either. It was colder because it was probably exposed to the air conditioning. The soto was also not warm, so when I ate it with rice noodles, the rice noodles felt hard. Even though it tasted good.
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Accommodation's Reply
14 Apr 2025
Dear Mr./Ms. Frida D., First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and taking the time to write a review for us. We are glad that you shared your experience on our Hotel review page. We apologize for the unpleasant moment and not meeting your expectations at our Hotel. We have forwarded your review to the related department for our internal evaluation to provide better service in the future. We are always waiting for your next arrival. Thank you and have a nice day. Best Regards, Management.
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y***a
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Staycation
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10,0

/10

Reviewed 3 week(s) ago

Friendly staff. Clean room.
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1 people find it helpful

Accommodation's Reply
14 Apr 2025
Dear Mr./Ms. Y*a, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and taking the time to write a review for us. We are glad that you shared your experience on our Hotel review page. We are always waiting for your next arrival. Thank you and have a Great day. Best Regards, Management.
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M***i
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Staycation
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8,5

/10

Reviewed 3 week(s) ago

The hotel staff is friendly, the rooms are clean, the hotel location is strategic and access to various places is very easy.
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1 people find it helpful

Accommodation's Reply
14 Apr 2025
Dear Mr./Ms. M*i, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and taking the time to write a review for us. We are glad that you shared your experience on our Hotel review page. We are always waiting for your next arrival. Thank you and have a Great day. Best Regards, Management.
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Bedroom 4 Great Diponegoro Hotel Surabaya

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