Harper Wahid Hasyim, Medan by ASTON

Dear Valued Guest, Warmest Greetings from Harper Wahid Hasyim Medan! Thank you for taking the time to share your experience during your stay with us. We are very pleased to know that our room was comfortable and clean as expected, thank you for giving your appreciation to our service quality. Guest comfort and satisfaction is our top priority and we strive to be the best in class. The positive reviews given further motivate us to continue to provide the best service for our valued guests like you. Once again we would like to thank you for being our guest, we look forward to welcoming you and your family back to Harper Wahid Hasyim Medan for a more special stay experience. Warm regards, Tri Abdi Syahputra. RDM/Hotel Manager Ic

Dear our valued guest, Warm greetings from Harper Wahid Hasyim Medan! Thank you for taking the time to share your experience with us. We are glad that you are satisfied with the early check-in service that we can provide and feel the spacious room, we try to provide the best service for every customer. We apologize for the inconvenience related to the bed (Hollywood bed) that was experienced, please note that the bed we provide is custom, in the middle of the bed is locked with a Zipper so that even if combined the bed will not shift, we provide this specifically to meet customer requests if the Kingbed is no longer available / full. Your input is very valuable to us, and we will try to ensure that guest requests regarding the type of bed can be met better in the future and we apologize for the inconvenience. Once again we thank you for the input provided and apologize for the inconvenience caused, we hope to welcome you back to Harper Wahid Hasyim Medan in the near future for a better stay experience. Warm regards, Tri Abdi Syahputra. RDM / Hotel Manager Ic

Dear Guest, Thank you for choosing Harper Wahid Hasyim Medan as your accommodation for 6 days. We are very pleased to know that your overall experience with us was satisfactory, especially regarding the friendly service, room cleanliness, and the promptness of the housekeeping team. We also appreciate your feedback regarding breakfast. We apologize for the inconvenience caused and are following up with our culinary team to ensure that the menu is still available for the comfort of all guests. We look forward to welcoming you back to Harper Wahid Hasyim Medan with a better experience in the future. Please do not hesitate to contact us if there is anything we can help you with. Warm regards, Edi Suprayetno. Hotel Manager

Dear Guest, Warm greetings from Harper Wahid Hasyim Medan, Thank you for your positive review. We are very pleased to know that you felt pleasant, comfortable, clean, and received friendly service during your stay with us. Your satisfaction is our top priority, and we will continue to strive to provide the best experience for every guest. We look forward to welcoming you back in the near future and providing even better service. If there is anything else we can help you with, please do not hesitate to let us know. Warm regards, Edi Suprayetno. Hotel Manager

Dear Guest, Thank you for taking the time to share your experience with us. We greatly appreciate any feedback from guests as evaluation material to continuously improve the quality of service at Harper Wahid Hasyim Medan. We apologize for any inconvenience that occurred during your stay, especially related to the service from our staff in confirming the length of stay. We are always committed to providing friendly and professional service to every guest, and we have followed up on your feedback with the relevant team to ensure that similar things do not happen in the future. We also want to ensure guest comfort in the check-out process, extension of stay and those who will check in, so we have re-evaluated our communication methods to be more comfortable for guests and provided re-training to our staff. We hope that we can welcome you back with a better stay experience and more maximum service. Do not hesitate to let us know if there is anything else we can help with. Warm regards, Edi Suprayetno. Hotel Manager

Dear Valued Guest, Thank you for the positive review you have given regarding your stay at Harper Wahid Hasyim Medan. We are very pleased to know that you felt comfortable during your stay at our hotel and consider it as one of the recommendations for other guests. The comfort and satisfaction of every guest is our top priority, and reviews like this motivate the entire team to continue to provide the best service. We hope to welcome you back soon and provide a more memorable stay experience. Warm regards, Edi Suprayetno. Hotel Manager