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Harris Hotel & Convention Festival Citylink Bandung

Hotels
Preferred Partner
8,4
/10
Very Good
5.191 reviews

What Guests Say About Their Stay

Bedroom (156)
Ambiance (149)
Staff Friendliness (148)
Hotel Area (139)
F***y
10,0
/ 10
It was a very pleasant experience. Check-in was friendly and welcoming. There was a refreshing welcome drink. The room was clean and comfortable, and the air conditioning was cool enough. Breakfast was also very enjoyable, with a variety of dishes available and easy on the palate. Overall, it was a pleasant stay.
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Ari J.
9,7
/ 10
The hotel is connected to a mall. The rooms are clean, the facilities are good, the amenities are good, there's a kiddie pool, and the staff is friendly and responsive. The price is competitive. I really enjoyed staying here.
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Guest
10,0
/ 10
All hotel staff responded promptly to guest requests and met guest expectations. Thank you to all hotel staff. Continue to strive to provide the best service.
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E***c
8,2
/ 10
Nice hotel, clean, and the staffs are polite and friendly. The way to the room and lobby are so fragrant and make us feel calm.
A***A
10,0
/ 10
The hotel's location, which is integrated with the Festival Citylink mall, is very helpful in terms of easy access and comfort when you need something outside of the hotel's needs. Making appointments with clients is also simpler because you can just walk to the venues in the mall.
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In the Area
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Jl. Peta No.241, Pasir Koja, Bandung, Jawa Barat, Indonesia, 40323

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Harris Hotel & Convention Festival Citylink Bandung is a good choice when you are visiting Pasir Koja. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Harris Hotel & Convention Festival Citylink Bandung

Jl. Peta No.241, Pasir Koja, Bandung, Jawa Barat, Indonesia, 40323
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About Harris Hotel & Conventions Festival Citilink Bandung

Harris Hotel & Conventions Festival Citilink Bandung is a premier destination for travelers seeking comfort, convenience, and a touch of luxury in the vibrant city of Bandung, Indonesia. Nestled in the heart of the city, this hotel offers a unique blend of modern amenities and traditional Indonesian hospitality, making it an ideal choice for both business and leisure travelers. With its strategic location, guests can easily access various attractions, shopping centers, and cultural sites, ensuring a memorable stay.

The hotel features a variety of well-appointed rooms and suites, each designed with the guest's comfort in mind. From cozy standard rooms to spacious suites, every accommodation option is equipped with modern conveniences such as free Wi-Fi, flat-screen TVs, and comfortable bedding. The contemporary decor, combined with warm colors, creates a welcoming atmosphere that makes you feel right at home.

One of the standout features of Harris Hotel & Conventions Festival Citilink Bandung is its extensive convention facilities. With multiple meeting rooms and a grand ballroom, the hotel is well-equipped to host corporate events, weddings, and other special occasions. The professional staff is dedicated to ensuring that every event runs smoothly, providing top-notch service and support.

In addition to its excellent accommodations and event spaces, the hotel boasts a range of recreational facilities. Guests can unwind at the outdoor swimming pool, work out at the fitness center, or indulge in a relaxing spa treatment. The on-site restaurant offers a diverse menu featuring both local and international cuisine, ensuring that every meal is a delightful experience.

For those looking to explore the city, Harris Hotel & Conventions Festival Citilink Bandung serves as a perfect base. The hotel is conveniently located near popular attractions such as the Trans Studio Bandung, Bandung Zoo, and various shopping malls. Whether you're in town for business or pleasure, this hotel provides everything you need for a comfortable and enjoyable stay.

Why You Should Stay at Harris Hotel & Conventions Festival Citilink Bandung

Choosing Harris Hotel & Conventions Festival Citilink Bandung for your stay in Bandung comes with numerous advantages. The hotel's strategic location allows easy access to key attractions, making it a convenient choice for tourists. Additionally, the combination of modern amenities and exceptional service ensures that guests have a pleasant experience from check-in to check-out.

Moreover, the hotel’s commitment to sustainability and eco-friendly practices sets it apart from other accommodations. Harris Hotel promotes a green lifestyle, encouraging guests to participate in initiatives that reduce environmental impact. This dedication to sustainability not only enhances the guest experience but also contributes positively to the community.

Best Time to Stay at Harris Hotel & Conventions Festival Citilink Bandung

The best time to visit Bandung and stay at Harris Hotel & Conventions Festival Citilink is during the dry season, which typically runs from May to September. During these months, the weather is pleasant, making it ideal for outdoor activities and sightseeing. Additionally, this period coincides with various local festivals and events, providing guests with a unique cultural experience.

However, if you prefer a quieter atmosphere, consider visiting during the shoulder seasons of April and October. These months offer fewer crowds while still providing favorable weather conditions. Regardless of when you choose to visit, Harris Hotel & Conventions Festival Citilink Bandung promises a memorable stay.

Transportation and Accessibility

Access to the Airport

Harris Hotel & Conventions Festival Citilink Bandung is conveniently located approximately 5 kilometers from Husein Sastranegara International Airport. The hotel offers shuttle services for guests, making it easy to travel to and from the airport. Additionally, taxis and ride-sharing services are readily available, ensuring a hassle-free journey for those arriving by air.

Public Transportation

For guests who prefer public transportation, Bandung has a well-connected network of buses and angkots (minivans) that can take you to various parts of the city. The hotel is situated near major bus routes, making it easy to explore local attractions without the need for a car. Additionally, the hotel staff can assist with transportation arrangements, ensuring that you have a seamless travel experience.

Unique Facilities at Harris Hotel & Conventions Festival Citilink Bandung

1. Outdoor Swimming Pool

The outdoor swimming pool at Harris Hotel is a perfect spot to relax and unwind after a day of exploring Bandung. Surrounded by lush greenery, the pool area offers a serene atmosphere where guests can soak up the sun or take a refreshing dip. Comfortable loungers are available for those looking to relax with a good book or enjoy a drink from the poolside bar.

2. Fitness Center

For fitness enthusiasts, the hotel features a well-equipped fitness center that caters to all workout needs. With modern exercise equipment and ample space, guests can maintain their fitness routine while traveling. The fitness center is open 24/7, allowing guests to work out at their convenience.

3. Spa and Wellness Center

Indulge in a rejuvenating experience at the hotel's spa and wellness center. Offering a range of treatments, including massages, facials, and body scrubs, the spa is the perfect place to unwind and pamper yourself. The skilled therapists use high-quality products to ensure a relaxing and revitalizing experience.

Nearby Attractions at Harris Hotel & Conventions Festival Citilink Bandung

1. Trans Studio Bandung

Located just 3 kilometers from Harris Hotel, Trans Studio Bandung is an indoor theme park that offers a variety of rides and attractions for all ages. From thrilling roller coasters to entertaining shows, this amusement park is a must-visit for families and thrill-seekers alike. The park also features a shopping mall and dining options, making it a perfect day out.

2. Bandung Zoo

Approximately 4 kilometers from the hotel, Bandung Zoo is home to a diverse range of animal species, including endangered ones. The zoo provides an educational experience for visitors of all ages, with opportunities to learn about wildlife conservation. The lush gardens and well-maintained pathways make it a pleasant place for a leisurely stroll.

3. Saung Angklung Udjo

Located about 6 kilometers from Harris Hotel, Saung Angklung Udjo is a cultural center dedicated to preserving and promoting the traditional Indonesian art of angklung music. Visitors can enjoy live performances, participate in workshops, and learn about the history of this unique musical instrument. It's a fantastic way to immerse yourself in local culture.

4. Gedung Sate

Just 5 kilometers away, Gedung Sate is an iconic building in Bandung known for its unique architecture and historical significance. Originally built as the headquarters of the Dutch East Indies government, it now serves as the office of the West Java governor. Visitors can admire the stunning architecture and take photos in front of this landmark.

5. Dago Pakar

Dago Pakar, located around 7 kilometers from the hotel, is a popular destination for nature lovers. This area features beautiful hiking trails, stunning views of the city, and several natural attractions, including waterfalls and caves. It's an excellent spot for outdoor activities and enjoying the fresh air.

6. Cihampelas Walk

Approximately 3 kilometers from Harris Hotel, Cihampelas Walk is a vibrant shopping and entertainment complex. Known for its unique architecture and open-air design, the mall offers a variety of shops, restaurants, and entertainment options. It's a great place to shop for souvenirs or enjoy a meal with friends and family.

7. Tangkuban Perahu

Located about 30 kilometers from the hotel, Tangkuban Perahu is an active volcano that offers breathtaking views and hiking opportunities. Visitors can explore the crater and surrounding areas, making it a popular day trip for those looking to experience the natural beauty of West Java.

8. Kawah Putih

Kawah Putih, or White Crater, is another stunning natural attraction located approximately 50 kilometers from Harris Hotel. This volcanic crater features a striking turquoise lake surrounded by white sulfuric rocks. It's a picturesque spot for photography and enjoying the serene landscape.

9. Braga Street

Braga Street, located about 2 kilometers from the hotel, is a historic street known for its colonial architecture, cafes, and boutiques. It's a great place to take a leisurely stroll, enjoy a cup of coffee, and soak in the vibrant atmosphere of Bandung.

10. Museum Geologi

Approximately 4 kilometers from Harris Hotel, the Museum Geologi is an educational attraction that showcases the geological history of Indonesia. The museum features a variety of exhibits, including fossils, minerals, and geological maps. It's a fascinating place to learn about the country's natural history.

Tips and Tricks for Staying at Harris Hotel & Conventions Festival Citilink Bandung

Tips During Your Stay

To make the most of your stay at Harris Hotel, consider these tips: always check for special promotions or packages that may be available during your visit. Additionally, take advantage of the hotel's concierge services to help plan your itinerary and make reservations for local attractions.

Tips for Enjoying Hotel Facilities

Don't forget to explore all the facilities the hotel has to offer. Make time to relax by the pool, enjoy a workout at the fitness center, and indulge in a spa treatment. The on-site restaurant is also worth a visit, so be sure to try some local dishes during your stay.

Why Book Harris Hotel & Conventions Festival Citilink Bandung on Traveloka

Extensive Accommodation Options

When you book through Traveloka, you gain access to a wide range of accommodation options, from budget-friendly hotels to luxurious resorts. Harris Hotel & Conventions Festival Citilink Bandung is a standout choice, offering modern amenities and exceptional service that cater to all types of travelers.

Easy and Flexible Payment Options

Traveloka provides convenient payment options, including the ability to pay at the hotel. This flexibility allows you to manage your budget effectively while enjoying your stay. Additionally, the PayLater feature lets you save even more, making your travel experience hassle-free.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which offers amazing benefits and special perks. As you increase your Traveloka Priority level, you'll unlock exclusive deals and discounts that enhance your travel experience.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at various accommodations, including Harris Hotel & Conventions Festival Citilink Bandung. These reviews provide valuable insights and help you make informed decisions when booking your stay.

With all these advantages, there's no reason not to choose Harris Hotel & Conventions Festival Citilink Bandung for your next trip to Bandung. Booking hotel now via Traveloka and enjoy an unforgettable holiday experience!

All facilities in Harris Hotel & Convention Festival Citylink Bandung

Bar, Cafe and Lounge Harris Hotel & Convention Festival Citylink Bandung
Bar, Cafe and Lounge
Swimming Pool Harris Hotel & Convention Festival Citylink Bandung
Swimming Pool
Entertainment Facility Harris Hotel & Convention Festival Citylink Bandung
Entertainment Facility
Fitness Center Harris Hotel & Convention Festival Citylink Bandung
Fitness Center
Functional Hall Harris Hotel & Convention Festival Citylink Bandung
Functional Hall

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area
  • Smoke-free
  • Terrace

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Continental breakfast
  • Dining area
  • Hot breakfast
  • Show cooking restaurant

In-room Facilities

  • Bathrobe
  • Cable TV
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Spa
  • TV lounge

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Car rental
  • Secure parking

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Sports and Recreations

  • Aerobics
  • Fitness center

Connectivity

  • Internet point
  • Free WiFi

Shuttle Service

  • Train station pickup

Accommodation Policy & General Information in Harris Hotel & Convention Festival Citylink Bandung

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Harris Hotel & Convention Festival Citylink Bandung
178
Number of floors in Harris Hotel & Convention Festival Citylink Bandung
5
Another facilities in Harris Hotel & Convention Festival Citylink Bandung
Ballroom, Banquet, Connecting rooms, Family room, Heater

Frequently asked question in Harris Hotel & Convention Festival Citylink Bandung

What are available facilities at Harris Hotel & Convention Festival Citylink Bandung?
There are top facilites at Harris Hotel & Convention Festival Citylink Bandung such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Harris Hotel & Convention Festival Citylink Bandung?
The standard check-in time at Harris Hotel & Convention Festival Citylink Bandung is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Harris Hotel & Convention Festival Citylink Bandung provide breakfast?
Yes, Harris Hotel & Convention Festival Citylink Bandung provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Harris Hotel & Convention Festival Citylink Bandung?
Harris Hotel & Convention Festival Citylink Bandung is a 4.0-star hotel.
How many floors does Harris Hotel & Convention Festival Citylink Bandung have?
Harris Hotel & Convention Festival Citylink Bandung has 5 floors.
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More Reviews from Other Guests in Harris Hotel & Convention Festival Citylink Bandung

8,5
Very Good
From 5.148 reviews
Provided by travelers on
Cleanliness

8,6

Room Comfort

8,6

Meal

8,5

Location

8,6

Service and Facilites

8,5

People often mention about Harris Hotel & Convention Festival Citylink Bandung
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Kamar Tidur (108)
Suasana (95)
Kamar Mandi (93)
Jarak ke Pusat Kota (91)
Area Hotel (91)
Akses (81)
Ukuran Kamar (80)
Variasi (78)
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Traveler Reviews Harris Hotel & Convention Festival Citylink Bandung

Number of reviews per page
20
40
Customer reviews
P***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 7 day(s) ago
A hotel with a strategic location, connected to a busy mall, plus a ballroom that has high occupancy... Potential to grow or maintain better performance.
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Triani
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 3 week(s) ago
The hotel staff was very friendly, the restrooms were clean, and the room was also clean. The location is strategically close to the mall. Overall, it was a comfortable stay, but I checked in on a weekend, so the elevator queue was quite long. But, it was still safe.
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Accommodation's Reply
11 Dec 2025
Dear Ms. Triani N. A, Warm congratulations from Harris Hotel Festival Citylink Bandung. Thank you for giving us your rating and review on our Traveloka page. We are delighted that you felt comfortable during your stay with us. We strive to always provide the best service to all our guests. Thank you again, and we hope to welcome you back when you visit Bandung again. Sincerely, HARRIS, Melvin J. Kindangen General Manager
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Hermanda
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
Fast check in..all staff are friendly..all good for Harris Hotel..please maintain it.
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Accommodation's Reply
02 Dec 2025
Dear Ms. Hermanda, Best regards from Harris Hotel Festival Citylink Bandung, Thank you for your rating and review on our Traveloka website. We are glad that you enjoyed your stay with us. We strive to provide the best service to all our guests who visit or stay with us. Thank you again and we look forward to welcoming you back to Bandung. Best regards, Melvin J. Kindungen, General Manager
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Farrah D. F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
Very attractive, nice room, quite spacious, has a sofa, nice bathroom with hot water. Close to the city center, the hotel is attached to a mall, it was a pleasure to stay here.
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Accommodation's Reply
02 Dec 2025
Dear Ms. Farrah D. F., Ceria, Best regards from Harris Hotel Festival Citylink Bandung, Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you once again. We hope to welcome you again when you return to Bandung. Best regards, HARRIS, Melvin J. Kindangen General Manager
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Gumelar
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
I had a great experience staying at this hotel located conveniently inside the mall. The rooms were clean, modern, and very comfortable, offering a relaxing atmosphere after a long day. One of the best parts was the easy access to shops, restaurants, and entertainment everything was just a few steps away, which made the stay incredibly convenient.
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Accommodation's Reply
27 Nov 2025
Dear Mr. Gumelar, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for your rating and review on our Traveloka page. We are glad that you enjoyed your stay with us. We strive to provide the best service to all our guests who visit or stay with us. Thank you again and we look forward to welcoming you back to Bandung again. Best regards, Melvin J. Kindungen, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
8,4
/10
Reviewed 4 week(s) ago
Access was difficult, check-in was slow. Luckily, the room was comfortable and the food was good enough to keep me from being too disappointed.
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Accommodation's Reply
27 Nov 2025
Dear G***t, Warm greetings from harris hotel Festival Citylink Bandung. We sincerely apologize for any inconvenience you may have experienced during your stay with us. We truly appreciate your feedback and rating on our Traveloka page. Your comments are valuable in helping us improve our service quality. We hope to have the opportunity to welcome you back in the near future and provide you with a more pleasant experience. Once again, please accept our sincerest apologies. HARRISly yours, Melvin J. Kindangen. General Manager
Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
Easy access, not far from the Pasir Koja toll gate, integrated with a mall which makes it easy to find food and friendly security and housekeeping staff.
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Accommodation's Reply
19 Nov 2025
Dear Ms. Seria, Valued Guest, Warmest regards from Harris Hotel Festival Citylink Bandung. Thank you for your rating and review on our Traveloka website. We are very glad that you enjoyed your stay with us. We strive to provide the best service to all our guests who visit or stay with us. Thank you once again and we look forward to welcoming you back to Bandung. Best regards, Melvin J. Kindungen, General Manager
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N***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 week(s) ago
Friendly staff. Rooms offer views of Bandung city.
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Accommodation's Reply
19 Nov 2025
Dear Ceria, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you once again. We hope to welcome you again when you return to Bandung. Best regards from HARRIS, Melvin J. Kindangen General Manager
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Nurhayati
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 week(s) ago
Close to my parents' house and connected to the mall
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Accommodation's Reply
19 Nov 2025
Dear Mr. Nurahayati, Best regards from Harris Hotel Festival Citylink Bandung, Thank you for your rating and review on our Traveloka page. We are glad that you enjoyed your stay with us. We strive to provide the best service to all our guests who visit or stay with us. Thank you again and we look forward to welcoming you back to Bandung again. Best regards, Melvin J. Kindungen, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 week(s) ago
The hotel is clean, the service is friendly, basically this is a pleasant hotel because there is a mall next to it and they have bolsters which are rarely found in other hotels.
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1 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Mr. G*t, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you again. We hope to welcome you again when you return to Bandung. Best regards from HARRIS, Melvin J. Kindangen General Manager
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Yayu R.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
Great experience, will definitely stay here again with friends.
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Accommodation's Reply
19 Nov 2025
Dear Mr. Yayu R, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you once again. We hope to welcome you again when you return to Bandung. Best regards from HARRIS, Melvin J. Kindangen General Manager
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Ratih P. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
The hotel is nice, comfortable, and clean. You can just do somersaults to go to the mall. The atmosphere is so nostalgic, I want to go back and have a staycation there again.
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Accommodation's Reply
19 Nov 2025
Ratih P.S. Hello, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for your rating and review on our Traveloka page. We are glad that you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you again. We hope to welcome you again when you come back to Bandung. Best regards, Melvin J. Kindungen General Manager
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r***r
icon-Business
Business
icon-origin-TRAVELOKA
7,2
/10
Reviewed 8 week(s) ago
the hotel is nice. the location’s great and the place is clean. But I was quite disappointed with the check-in experience. I specifically booked a room with one king bed, and it was clearly stated in my booking. When I arrived, the staff told me that the room type I booked was fully booked, even though it still showed as available on the app. They gave me only two options: upgrade to a suite by paying an extra 1.5 million IDR, or take a twin bed room instead. I was really disappointed because I expected a complimentary upgrade since it wasn’t my fault, not to pay extra. The only “compensation” I got was a welcome drink, which I think is something every guest already gets. Hopefully next time, the hotel can manage the room availability more accurately so guests don’t have to deal with this kind of issue.
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Accommodation's Reply
29 Oct 2025
Dear r***r, Warm greetings from HARRIS Hotel Festival Citylink Bandung. We sincerely apologize for any inconvenience you may have experienced during your stay with us. We truly appreciate your feedback and rating on our Traveloka page. Your comments are valuable in helping us improve our service quality. We hope to have the opportunity to welcome you back in the near future and provide you with a more pleasant experience. Once again, please accept our sincerest apologies. HARRISly yours, Melvin J. Kindangen General Manager
F***y
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
It was a very pleasant experience. Check-in was friendly and welcoming. There was a refreshing welcome drink. The room was clean and comfortable, and the air conditioning was cool enough. Breakfast was also very enjoyable, with a variety of dishes available and easy on the palate. Overall, it was a pleasant stay.
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1 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Mr. F*y, Ceria, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you again. We hope to welcome you again when you return to Bandung. Best regards, HARRIS, Melvin J. Kindangen General Manager
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L***S
icon-Business
Business
icon-origin-TRAVELOKA
8,8
/10
Reviewed 8 week(s) ago
Stayed overnight during a work event. Close to the mall. Swimming pool. Very comfortable room. Ample parking.
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2 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Mr. L*S, Ceria, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you once again. We hope to welcome you again when you return to Bandung. Best regards, HARRIS, Melvin J. Kindangen General Manager
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Wawan E. S.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
Reyna friendly staff and helpful, good job
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Accommodation's Reply
29 Oct 2025
Dear Mr. Wawan E.S., Congratulations. Best regards, Harris Hotel Festival Citylink Bandung Thank you for your rating and review on our Traveloka website. We are glad that you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you again. We hope to welcome you again when you return to Bandung. Best regards, Melvin J. Kindungen General Manager
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a***s
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Business
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8,5
/10
Reviewed 9 week(s) ago
The hotel staff is friendly, the facilities are complete, and the access is easy due to its strategic location.
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Accommodation's Reply
22 Oct 2025
Dear A*s, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you once again. We hope to welcome you again when you return to Bandung. Best regards from HARRIS, Melvin J. Kindangen General Manager
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Icha M.
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Business
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10,0
/10
Reviewed 9 week(s) ago
Nice hotel, very comfortable. Ms. Reyna is also nice and friendly. I was very satisfied with my stay here.
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Accommodation's Reply
24 Oct 2025
Dear Icha M, Best regards from Harris Hotel Festival Citylink Bandung Thank you for your rating and review on our Traveloka page. We are glad that you enjoyed your stay with us. We strive to provide the best service to all our guests who visit or stay with us. Thank you again and we hope to welcome you back to Bandung again. Best regards, HARRIS, Melvin J. Kindangen General Manager
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D***s
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Business
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10,0
/10
Reviewed 9 week(s) ago
Great time to stay, when my event running
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Accommodation's Reply
22 Oct 2025
Dear Mr. D*s, Ceria, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you again. We hope to welcome you again when you return to Bandung. Best regards, HARRIS, Melvin J. Kindangen General Manager
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D***s
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Business
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10,0
/10
Reviewed 9 week(s) ago
Good stay here, the staff are super friendly, very helpful, because it's by WA so the handling is faster
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Accommodation's Reply
22 Oct 2025
Dear Mr. D*s, Ceria, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you again. We hope to welcome you again when you return to Bandung. Best regards, HARRIS, Melvin J. Kindangen General Manager
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Bedroom 4 Harris Hotel & Convention Festival Citylink Bandung

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8,5
Very Good
From 5.148 reviews
Provided by travelers on
Cleanliness

8,6

Room Comfort

8,6

Meal

8,5

Location

8,6

Service and Facilites

8,5

People often mention about Harris Hotel & Convention Festival Citylink Bandung
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Traveler Reviews Harris Hotel & Convention Festival Citylink Bandung

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Customer reviews
P***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 7 day(s) ago
A hotel with a strategic location, connected to a busy mall, plus a ballroom that has high occupancy... Potential to grow or maintain better performance.
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Triani
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 3 week(s) ago
The hotel staff was very friendly, the restrooms were clean, and the room was also clean. The location is strategically close to the mall. Overall, it was a comfortable stay, but I checked in on a weekend, so the elevator queue was quite long. But, it was still safe.
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Accommodation's Reply
11 Dec 2025
Dear Ms. Triani N. A, Warm congratulations from Harris Hotel Festival Citylink Bandung. Thank you for giving us your rating and review on our Traveloka page. We are delighted that you felt comfortable during your stay with us. We strive to always provide the best service to all our guests. Thank you again, and we hope to welcome you back when you visit Bandung again. Sincerely, HARRIS, Melvin J. Kindangen General Manager
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Hermanda
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
Fast check in..all staff are friendly..all good for Harris Hotel..please maintain it.
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Accommodation's Reply
02 Dec 2025
Dear Ms. Hermanda, Best regards from Harris Hotel Festival Citylink Bandung, Thank you for your rating and review on our Traveloka website. We are glad that you enjoyed your stay with us. We strive to provide the best service to all our guests who visit or stay with us. Thank you again and we look forward to welcoming you back to Bandung. Best regards, Melvin J. Kindungen, General Manager
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Farrah D. F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
Very attractive, nice room, quite spacious, has a sofa, nice bathroom with hot water. Close to the city center, the hotel is attached to a mall, it was a pleasure to stay here.
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Accommodation's Reply
02 Dec 2025
Dear Ms. Farrah D. F., Ceria, Best regards from Harris Hotel Festival Citylink Bandung, Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you once again. We hope to welcome you again when you return to Bandung. Best regards, HARRIS, Melvin J. Kindangen General Manager
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Gumelar
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Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
I had a great experience staying at this hotel located conveniently inside the mall. The rooms were clean, modern, and very comfortable, offering a relaxing atmosphere after a long day. One of the best parts was the easy access to shops, restaurants, and entertainment everything was just a few steps away, which made the stay incredibly convenient.
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Accommodation's Reply
27 Nov 2025
Dear Mr. Gumelar, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for your rating and review on our Traveloka page. We are glad that you enjoyed your stay with us. We strive to provide the best service to all our guests who visit or stay with us. Thank you again and we look forward to welcoming you back to Bandung again. Best regards, Melvin J. Kindungen, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
8,4
/10
Reviewed 4 week(s) ago
Access was difficult, check-in was slow. Luckily, the room was comfortable and the food was good enough to keep me from being too disappointed.
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Accommodation's Reply
27 Nov 2025
Dear G***t, Warm greetings from harris hotel Festival Citylink Bandung. We sincerely apologize for any inconvenience you may have experienced during your stay with us. We truly appreciate your feedback and rating on our Traveloka page. Your comments are valuable in helping us improve our service quality. We hope to have the opportunity to welcome you back in the near future and provide you with a more pleasant experience. Once again, please accept our sincerest apologies. HARRISly yours, Melvin J. Kindangen. General Manager
Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
Easy access, not far from the Pasir Koja toll gate, integrated with a mall which makes it easy to find food and friendly security and housekeeping staff.
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Accommodation's Reply
19 Nov 2025
Dear Ms. Seria, Valued Guest, Warmest regards from Harris Hotel Festival Citylink Bandung. Thank you for your rating and review on our Traveloka website. We are very glad that you enjoyed your stay with us. We strive to provide the best service to all our guests who visit or stay with us. Thank you once again and we look forward to welcoming you back to Bandung. Best regards, Melvin J. Kindungen, General Manager
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N***n
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Leisure
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9,7
/10
Reviewed 5 week(s) ago
Friendly staff. Rooms offer views of Bandung city.
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Accommodation's Reply
19 Nov 2025
Dear Ceria, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you once again. We hope to welcome you again when you return to Bandung. Best regards from HARRIS, Melvin J. Kindangen General Manager
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Nurhayati
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 week(s) ago
Close to my parents' house and connected to the mall
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Accommodation's Reply
19 Nov 2025
Dear Mr. Nurahayati, Best regards from Harris Hotel Festival Citylink Bandung, Thank you for your rating and review on our Traveloka page. We are glad that you enjoyed your stay with us. We strive to provide the best service to all our guests who visit or stay with us. Thank you again and we look forward to welcoming you back to Bandung again. Best regards, Melvin J. Kindungen, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 week(s) ago
The hotel is clean, the service is friendly, basically this is a pleasant hotel because there is a mall next to it and they have bolsters which are rarely found in other hotels.
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1 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Mr. G*t, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you again. We hope to welcome you again when you return to Bandung. Best regards from HARRIS, Melvin J. Kindangen General Manager
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Yayu R.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
Great experience, will definitely stay here again with friends.
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Accommodation's Reply
19 Nov 2025
Dear Mr. Yayu R, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you once again. We hope to welcome you again when you return to Bandung. Best regards from HARRIS, Melvin J. Kindangen General Manager
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Ratih P. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
The hotel is nice, comfortable, and clean. You can just do somersaults to go to the mall. The atmosphere is so nostalgic, I want to go back and have a staycation there again.
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Accommodation's Reply
19 Nov 2025
Ratih P.S. Hello, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for your rating and review on our Traveloka page. We are glad that you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you again. We hope to welcome you again when you come back to Bandung. Best regards, Melvin J. Kindungen General Manager
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r***r
icon-Business
Business
icon-origin-TRAVELOKA
7,2
/10
Reviewed 8 week(s) ago
the hotel is nice. the location’s great and the place is clean. But I was quite disappointed with the check-in experience. I specifically booked a room with one king bed, and it was clearly stated in my booking. When I arrived, the staff told me that the room type I booked was fully booked, even though it still showed as available on the app. They gave me only two options: upgrade to a suite by paying an extra 1.5 million IDR, or take a twin bed room instead. I was really disappointed because I expected a complimentary upgrade since it wasn’t my fault, not to pay extra. The only “compensation” I got was a welcome drink, which I think is something every guest already gets. Hopefully next time, the hotel can manage the room availability more accurately so guests don’t have to deal with this kind of issue.
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Accommodation's Reply
29 Oct 2025
Dear r***r, Warm greetings from HARRIS Hotel Festival Citylink Bandung. We sincerely apologize for any inconvenience you may have experienced during your stay with us. We truly appreciate your feedback and rating on our Traveloka page. Your comments are valuable in helping us improve our service quality. We hope to have the opportunity to welcome you back in the near future and provide you with a more pleasant experience. Once again, please accept our sincerest apologies. HARRISly yours, Melvin J. Kindangen General Manager
F***y
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
It was a very pleasant experience. Check-in was friendly and welcoming. There was a refreshing welcome drink. The room was clean and comfortable, and the air conditioning was cool enough. Breakfast was also very enjoyable, with a variety of dishes available and easy on the palate. Overall, it was a pleasant stay.
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1 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Mr. F*y, Ceria, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you again. We hope to welcome you again when you return to Bandung. Best regards, HARRIS, Melvin J. Kindangen General Manager
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L***S
icon-Business
Business
icon-origin-TRAVELOKA
8,8
/10
Reviewed 8 week(s) ago
Stayed overnight during a work event. Close to the mall. Swimming pool. Very comfortable room. Ample parking.
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2 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Mr. L*S, Ceria, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you once again. We hope to welcome you again when you return to Bandung. Best regards, HARRIS, Melvin J. Kindangen General Manager
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Wawan E. S.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
Reyna friendly staff and helpful, good job
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Accommodation's Reply
29 Oct 2025
Dear Mr. Wawan E.S., Congratulations. Best regards, Harris Hotel Festival Citylink Bandung Thank you for your rating and review on our Traveloka website. We are glad that you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you again. We hope to welcome you again when you return to Bandung. Best regards, Melvin J. Kindungen General Manager
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a***s
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 9 week(s) ago
The hotel staff is friendly, the facilities are complete, and the access is easy due to its strategic location.
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Accommodation's Reply
22 Oct 2025
Dear A*s, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you once again. We hope to welcome you again when you return to Bandung. Best regards from HARRIS, Melvin J. Kindangen General Manager
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Icha M.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
Nice hotel, very comfortable. Ms. Reyna is also nice and friendly. I was very satisfied with my stay here.
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Accommodation's Reply
24 Oct 2025
Dear Icha M, Best regards from Harris Hotel Festival Citylink Bandung Thank you for your rating and review on our Traveloka page. We are glad that you enjoyed your stay with us. We strive to provide the best service to all our guests who visit or stay with us. Thank you again and we hope to welcome you back to Bandung again. Best regards, HARRIS, Melvin J. Kindangen General Manager
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D***s
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
Great time to stay, when my event running
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Accommodation's Reply
22 Oct 2025
Dear Mr. D*s, Ceria, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you again. We hope to welcome you again when you return to Bandung. Best regards, HARRIS, Melvin J. Kindangen General Manager
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D***s
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
Good stay here, the staff are super friendly, very helpful, because it's by WA so the handling is faster
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Accommodation's Reply
22 Oct 2025
Dear Mr. D*s, Ceria, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you again. We hope to welcome you again when you return to Bandung. Best regards, HARRIS, Melvin J. Kindangen General Manager
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