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Hotel City Dumai
Hotels
8,2
/10
Very Good
1.517 reviews
What Guests Say About Their Stay
Distance To City Center (18)
Room Space (15)
Staff Friendliness (14)
Ambiance (14)
Agus Kusumah
9,7
/ 10
Good location and good services
In the Area
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Jalan Jend Sudirman no 445. Dumai, Dumai Kota, Dumai, Riau, Indonesia, 28811
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
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Available Room Types in Hotel City Dumai
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What's around Hotel City Dumai
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Jalan Jend Sudirman no 445. Dumai, Dumai Kota, Dumai, Riau, Indonesia, 28811
Discover More About Hotel City Dumai
Location
Hotel City Dumai is located in area / city Dumai Kota.
The hotel has a very good location, also near the Pinang Kampai Airport (DUM), which is only 8.1 km away.
There are plenty of tourist attractions nearby, such as Pasar Sabtu Ujung Tanjung within 46.87 km, and RSUD Kota Dumai within 0.58 km.
About Hotel City Dumai
Hotel City Dumai is the smartest choice for you who are looking for affordable accommodation with outstanding service.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel City Dumai exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hotel City Dumai is a hotel with great comfort and excellent service according to most hotel's guests.
Hotel City Dumai is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Hotel City Dumai
Common Space
Lobby
Accommodation Services
Exterior
Restaurant
Public Facilities
- Elevator
- Restaurant
- Breakfast restaurant
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- Minibar
- Shower
- TV
Hotel Services
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Newspaper in lobby
General
- AC
- Connecting rooms
- Family room
Food and Drinks
- Restaurant with AC
- Breakfast
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer
Accommodation Policy & General Information in Hotel City Dumai
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Pets
Pets are not allowed in the accommodation.
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Hotel City Dumai | 95 |
Number of floors in Hotel City Dumai | 3 |
Another facilities in Hotel City Dumai | Breakfast restaurant, Safety deposit box, WiFi in public area, Cable TV, Desk |
Frequently asked question in Hotel City Dumai
What are available facilities at Hotel City Dumai?
There are top facilites at Hotel City Dumai such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel City Dumai?
The standard check-in time at Hotel City Dumai is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel City Dumai provide breakfast?
Yes, Hotel City Dumai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel City Dumai
Traveloka (1.517)
8,2
Very Good
From 1.517 reviews
Provided by travelers on
Cleanliness
8,2
Room Comfort
8,1
Meal
8,1
Location
8,4
Service and Facilites
8,2
People often mention about Hotel City Dumai
All
Jarak ke Pusat Kota (15)
Suasana (12)
Keramahan Staff (11)
Kamar Tidur (11)
Kamar Mandi (10)
Rasa (10)
Variasi (10)
Waktu Check-in/out (9)
Akses (8)
Ukuran Kamar (8)
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Traveler Reviews Hotel City Dumai
Number of reviews per page
20
40
Customer reviews
s***m
Staycation
8,5
/10
Reviewed 7 day(s) ago
Very cool, suitable in all aspects🥰🥰
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s***m
Staycation
8,5
/10
Reviewed 7 day(s) ago
Awesome, go ahead for those who want to staycation
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G***t
Staycation
10,0
/10
Reviewed 2 week(s) ago
Awesome. I really enjoyed it. And this is my umpteenth stay.
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z***a
6,9
/10
Reviewed 3 week(s) ago
The check-in service was slow, even though I had already booked a room. Even though I arrived late, it turned out the room was not ready.
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Accommodation's Reply
10 Apr 2025
An. We apologize for the reception, but if you have to wait half an hour, it's still reasonable, thank you for staying at the City Hotel, we'll be waiting for you.
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MS
Mulyani S.
Business
10,0
/10
Reviewed 5 week(s) ago
Overall, the hotel is great and I often stay at this hotel when I go to Dumai.
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1 people find it helpful
R***a
10,0
/10
Reviewed 9 week(s) ago
Recommendation for those of you who are on holiday in Dumai, stay at the Dumai City Hotel, the staff are friendly, the environment is clean
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D
Donny
10,0
/10
Reviewed 9 week(s) ago
Good, nice atmosphere and complete food
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Sarianum S.
Leisure
8,8
/10
Reviewed 17 week(s) ago
very strategic location...easy to get anywhere...just a few reminders...the recorded sound of calling the swiftlets is a bit annoying because it's on 24 hours.
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NP
Naufal P. A.
Leisure
9,7
/10
Reviewed 18 week(s) ago
The room is quite spacious and the bed is clean. The bathroom is clean. The breakfast is quite varied and delicious. The distance from the hotel to the culinary area is quite close, such as the city park and Citimall Dumai
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H***y
10,0
/10
Reviewed 19 week(s) ago
Hotel staff good service and vehicle security is very good
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A***d
Business
8,7
/10
Reviewed 19 week(s) ago
The hotel location is close to restaurants, mosques and the city center. The food menu variations are not many, but the taste is quite good. Clean enough.
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Metra U.
Leisure
8,1
/10
Reviewed 21 week(s) ago
It's quite good to stay here, the price is less than 400 and you can get a family room. But the room is not clean, there's a lot of dust. And I found a big cockroach in the room😔
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T***a
6,4
/10
Reviewed 23 week(s) ago
The bathroom is dirty, the sheets are worn out + there are lots of stains on the blanket, the mattress has sunk, it's not comfortable to sleep on, opening the bedroom door also takes a bit of effort
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1 people find it helpful
A***m
Leisure
8,5
/10
Reviewed 32 week(s) ago
Friendly staff, keep the guest as king.
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I
Irfan
6,5
/10
Reviewed 34 week(s) ago
Check in early, but get a room, gosh, it feels like I'm in a budget guesthouse, lol. Maybe the room for guests who make reservations via the application has been determined, because previously I have stayed here several times without the application and always got a room that was okay in terms of cleanliness, okay in terms of room size, okay in terms of room facilities.
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1 people find it helpful
Y***i
Staycation
8,5
/10
Reviewed 39 week(s) ago
This is the best hotel, good.
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1 people find it helpful
D***a
Leisure
8,5
/10
Reviewed 39 week(s) ago
Very comfortable, the rooms are spacious, the breakfast is delicious.
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M***d
8,2
/10
Reviewed 40 week(s) ago
OK. Hopefully it can be better. Cleaner, more comfortable and updated facilities.
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I***p
6,2
/10
Reviewed 40 week(s) ago
The staff is like a big*t, rude and rude about asking about guest privacy.
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1 people find it helpful
KN
Khairul N. M. H.
5,7
/10
Reviewed 42 week(s) ago
Book for non-smoking room. But they give smoker room which the smell of tobacco are too strong. The bathroom too shitty for the cleanliness. Towel are yellow stained and tore at some area. Some area too dust. Overall. Should give minus 10 of rate.
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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