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Hotel Santika BSD
Hotels
Preferred Partner
8,4
/10
Very Good
4.449 reviews
What Guests Say About Their Stay
Staff Friendliness (41)
Surroundings (29)
Bedroom (28)
Variety (28)
Luisa M.
9,7
/ 10
Hotel Santika is always my favourite. The price is reasonable and the facilities also good. The best thing from the hotel is the breakfast. They have variety breakfast style that you might like, such as western style or indonesian style. And as their signature, they always have the indonesian traditional snacks.
Yosepha D.
8,5
/ 10
Staycation for my birthday celebration and surprisely got bday cake from hotel team. Thank you :)
Amos
8,5
/ 10
clean room, nice reception, comfort room and strategic location.
Nicko K. P.
9,4
/ 10
I had a wonderful stay here. The staff is very kind, and the meals, it was great. Scramble eggs and the orange juice is fantastic. If I have plan to working again in those areas, I would love to stay in this hotel again.
Indah K.
9,4
/ 10
Good place to stay and good meals to eat.
In the Area
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Teras Kota Entertainment JL. Pahlawan Seribu, CBD Lot 7B BSD City Serpong , Serpong, Tangerang Selatan, Banten, Indonesia, 15321
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Hotel Santika BSD
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What's around Hotel Santika BSD
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Teras Kota Entertainment JL. Pahlawan Seribu, CBD Lot 7B BSD City Serpong , Serpong, Tangerang Selatan, Banten, Indonesia, 15321
Discover More About Hotel Santika BSD
Location
Hotel Santika BSD is a hotel in a good neighborhood, which is located at BSD.
About Hotel Santika BSD
From business event to corporate gathering, Hotel Santika BSD provides complete services and facilities that you and your colleagues need.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Santika BSD.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Santika BSD exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hotel Santika BSD is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Hotel Santika BSD is the right place to stay.
All facilities in Hotel Santika BSD
Functional Hall
Lobby
Exterior
Others
Restaurant
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- In-room safe
- Shower
- TV
Hotel Services
- Concierge
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
Nearby Facilities
- ATM/Banking
- Beauty salon
- Supermarket
Things to Do
- Massage
- Spa
General
- AC
- Connecting rooms
Business Facilities
- Meeting facilities
- Photocopier
Food and Drinks
- Buffet breakfast
Transportation
- Valet parking
Connectivity
- LAN Internet
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Hotel Santika BSD
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Breakfast
Breakfast at the accommodation will be provided from 06:00 - 09:30.
Pets
Pets are not allowed in the accommodation.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Hotel Santika BSD | 150 |
Number of floors in Hotel Santika BSD | 5 |
Another facilities in Hotel Santika BSD | 24-hour room service, Room service, Safety deposit box, WiFi in public area, Cable TV |
Frequently asked question in Hotel Santika BSD
What are available facilities at Hotel Santika BSD?
There are top facilites at Hotel Santika BSD such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Santika BSD?
The standard check-in time at Hotel Santika BSD is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Santika BSD provide breakfast?
Yes, Hotel Santika BSD provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel Santika BSD
Traveloka (4.449)
8,4
Very Good
From 4.449 reviews
Provided by travelers on
Cleanliness
8,4
Room Comfort
8,3
Meal
8,4
Location
8,6
Service and Facilites
8,4
People often mention about Hotel Santika BSD
All
Staff Friendliness (28)
Accessibility (22)
Taste (22)
Variety (22)
Ambiance (21)
Surroundings (20)
Hotel Area (19)
Bedroom (18)
Bathroom (17)
Distance to City Center (16)
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Traveler Reviews Hotel Santika BSD
Number of reviews per page
20
40
Customer reviews
b***g
10,0
/10
Reviewed 1 week(s) ago
Very comfortable and friendly staff, very good for another staycation.
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AR
Adha R.
Leisure
8,5
/10
Reviewed 2 week(s) ago
exterior view from the balcony.
can be an alternative to drying clothes inside
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Fajri J.
Transit
9,4
/10
Reviewed 2 week(s) ago
The staff is friendly and responds quickly
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rm
renca m.
9,1
/10
Reviewed 3 week(s) ago
The breakfast options are many, the location is good, close to the mall. The housekeeping staff are very friendly, their work is fast and clean. Thank you to Mas Rafi for being very responsive in helping.
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Accommodation's Reply
10 Apr 2025
Dear Mr. Renca, Warm greetings from Hotel Santika bsd city – Serpong. We would like to thank you and greatly appreciate your willingness to review your memorable experience on Traveloka review during your stay at our Hotel. We are happy to hear that you had a good experience during your stay at our hotel, of course your comments will be a positive motivation for us to always provide the best service. We will continue to maintain and improve the quality of our services both in terms of facilities, staff friendliness, food for all visitors to Hotel Santika bsd city. We look forward to welcoming you back in the near future on the occasion of visiting bsd city in the future. We will ensure that when you return to visit our hotel you will have a memorable experience. Best regards, Fay Hajri. General Manager
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Erwan
9,1
/10
Reviewed 4 week(s) ago
The hotel location is very strategic, however, this is an old hotel, so the condition must be understood. The towels, sheets, pillows are all time to be replaced, they are no longer suitable for a 3-star hotel. Others, the staff are also friendly, the cleanliness of the lobby is also good.
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Accommodation's Reply
10 Apr 2025
Dear Mr. Erwan, Warm greetings from Hotel Santika bsd city – Serpong. We would like to thank you and greatly appreciate your willingness to review your memorable experience on Traveloka review during your stay at our Hotel. We are happy to hear that you had a good experience during your stay at our hotel, of course your comments will be a positive motivation for us to always provide the best service. We will continue to maintain and improve the quality of our services both in terms of facilities, staff friendliness, food for all visitors to Hotel Santika bsd city. We look forward to welcoming you back in the near future on the occasion of visiting bsd city in the future. We will ensure that when you return to visit our hotel you will have a memorable experience. Best regards, Fay Hajri. General Manager
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G***e
8,8
/10
Reviewed 5 week(s) ago
Near Teras Kota mall, a lot of restaurant and food.
1 people find it helpful
Accommodation's Reply
10 Apr 2025
Dear Our Valued Guest,
Warmest greetings from Hotel Santika BSD City – Serpong.
Thank you for rating us and do the review our Hotel in Traveloka from your recent visit in BSD City. We are delighted to know that you enjoyed your overall staying experience with us. Your comment will be our motivation to provide the best service to our guest. We will maintain and improve the quality of our services and product both in terms of facilities, staff friendliness, and food for all our valued guest to Hotel Santika BSD City.
We look forward to welcoming you back to visit BSD City in the future. And ensure that you will have a memorable experience when you return to our hotel.
Best Regards,
Fay Hajri
General Manager
S***i
Leisure
9,7
/10
Reviewed 9 week(s) ago
The breakfast menu is amazing. Exceeded expectations for a room price of 600 thousand
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Accommodation's Reply
10 Mar 2025
Dear Sir/Madam. Warm greetings from Hotel Santika bsd city – Serpong. We would like to thank you and greatly appreciate your willingness to review your memorable experience on Traveloka review during your visit to our Hotel. We are pleased to hear that you had a good experience while staying at our hotel, of course your comments will be a positive motivation for us to always provide the best service. We will continue to maintain and improve the quality of our services both in terms of facilities, staff friendliness, food for all visitors to Hotel Santika bsd city. We look forward to welcoming you back in the near future on the occasion of visiting bsd city in the future. We will ensure that when you return to visit our hotel you will have a memorable experience. Best regards, Fay Hajri. General Manager
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M***d
Business
10,0
/10
Reviewed 9 week(s) ago
Nice, clean, friendly staff and pretty good food
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Accommodation's Reply
10 Mar 2025
Dear Sir/Madam. Warm greetings from Hotel Santika bsd city – Serpong. We would like to thank you and greatly appreciate your willingness to review your memorable experience on Traveloka review during your visit to our Hotel. We are pleased to hear that you had a good experience during your stay at our hotel, of course your comments will be a positive motivation for us to always provide the best service. We will continue to maintain and improve the quality of our services both in terms of facilities, staff friendliness, food for all visitors to Hotel Santika bsd city. We look forward to welcoming you back in the near future on the occasion of visiting bsd city in the future. We will ensure that when you return to visit our hotel you will have a memorable experience. Best regards, Fay Hajri. General Manager
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Y***a
8,2
/10
Reviewed 9 week(s) ago
Nice hotel. Comfortable. Strong shower. Worth the price.
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1 people find it helpful
Accommodation's Reply
10 Mar 2025
Dear Sir/Madam. Warm greetings from Hotel Santika bsd city – Serpong. We would like to thank you and greatly appreciate your willingness to review your memorable experience on Traveloka review during your visit to our Hotel. We are pleased to hear that you had a good experience during your stay at our hotel, of course your comments will be a positive motivation for us to always provide the best service. We will continue to maintain and improve the quality of our services both in terms of facilities, staff friendliness, food for all visitors to Hotel Santika bsd city. We look forward to welcoming you back in the near future on the occasion of visiting bsd city in the future. We will ensure that when you return to visit our hotel you will have a memorable experience. Best regards, Fay Hajri. General Manager
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R***o
Staycation
10,0
/10
Reviewed 10 week(s) ago
I stayed here last night and the hotel was nice even though it was a bit old school. The location is strategic and close to the cinema, restaurants, and other facilities. The hotel staff was very friendly and helpful. Sorry I didn't have time to take pictures of the hotel, but overall it was satisfying with a budget that wasn't too expensive :D
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Accommodation's Reply
10 Mar 2025
Dear Sir/Madam. Warm greetings from Hotel Santika bsd city – Serpong. We would like to thank you and greatly appreciate your willingness to review your memorable experience on Traveloka review during your visit to our Hotel. We are pleased to hear that you had a good experience during your stay at our hotel, of course your comments will be a positive motivation for us to always provide the best service. We will continue to maintain and improve the quality of our services both in terms of facilities, staff friendliness, food for all visitors to Hotel Santika bsd city. We look forward to welcoming you back in the near future on the occasion of visiting bsd city in the future. We will ensure that when you return to visit our hotel you will have a memorable experience. Best regards, Fay Hajri. General Manager
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HF
Hellen F.
10,0
/10
Reviewed 11 week(s) ago
Hotel Santika is clean and comfortable. Access to the city terrace is easy to find food or shopping. The rooms are clean and comfortable, well lit, there is hot water that works well.
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Accommodation's Reply
10 Feb 2025
Dear Mrs. Hellen F., Warm greetings from Hotel Santika bsd city – Serpong. We would like to thank you and greatly appreciate your willingness to review your memorable experience on Traveloka review during your stay at our Hotel. We are happy to hear that you had a good experience during your stay at our hotel, of course your comments will be a positive motivation for us to always provide the best service. We will continue to maintain and improve the quality of our services both in terms of facilities, staff friendliness, food for all visitors to Hotel Santika bsd city. We look forward to welcoming you back in the near future on the occasion of visiting bsd city in the future. We will ensure that when you return to visit our hotel you will have a memorable experience. Best regards, Fay Hajri. General Manager
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D***M
8,5
/10
Reviewed 11 week(s) ago
Quite Nice overall, will be back for business trip if the location is at Bumi Serpong Damai.
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Accommodation's Reply
10 Feb 2025
Dear Our Valued Guest,
Warmest greetings from Hotel Santika BSD City – Serpong.
Thank you for rating us and do the review our Hotel in Google from your recent visit in BSD City. We are delighted to know that you enjoyed your overall staying experience with us. Your comment will be our motivation to provide the best service to our guest. We will maintain and improve the quality of our services and product both in terms of facilities, staff friendliness, and food for all our valued guest to Hotel Santika BSD City.
We look forward to welcoming you back to visit BSD City in the future. And ensure that you will have a memorable experience when you return to our hotel.
Best Regards,
Fay Hajri
General Manager
J***f
10,0
/10
Reviewed 12 week(s) ago
The hotel is nice even though it is a 3-star Santika. Good service. Nice place. There is no swimming pool. The hotel's access to the mall is quite nice. The food is indeed lacking in variety. But overall it is good. Room on the 7th floor. Thank you
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1 people find it helpful
Accommodation's Reply
10 Feb 2025
Dear Sir/Madam, Warm greetings from Hotel Santika bsd city – Serpong. We would like to thank you and greatly appreciate your willingness to review your memorable experience on Traveloka review during your stay at our Hotel. We are pleased to hear that you had a good experience during your stay at our hotel, of course your comments will be a positive motivation for us to always provide the best service. We will continue to maintain and improve the quality of our services both in terms of facilities, staff friendliness, food for all visitors to Hotel Santika bsd city. We look forward to welcoming you back in the near future on the occasion of visiting bsd city in the future. We will ensure that when you return to visit our hotel you will have a memorable experience. Best regards, Fay Hajri. General Manager
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G***t
Transit
10,0
/10
Reviewed 12 week(s) ago
Very friendly front desk staff named Ayu. Very helpful. Good job
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Accommodation's Reply
10 Feb 2025
Dear Sir/Madam, Warm greetings from Hotel Santika bsd city – Serpong. We would like to thank you and greatly appreciate your willingness to review your memorable experience on Traveloka review during your stay at our Hotel. We are pleased to hear that you had a good experience during your stay at our hotel, of course your comments will be a positive motivation for us to always provide the best service. We will continue to maintain and improve the quality of our services both in terms of facilities, staff friendliness, food for all visitors to Hotel Santika bsd city. We look forward to welcoming you back in the near future on the occasion of visiting bsd city in the future. We will ensure that when you return to visit our hotel you will have a memorable experience. Best regards, Fay Hajri. General Manager
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H***s
Leisure
9,7
/10
Reviewed 14 week(s) ago
Came here for the New Year's Eve Celebration. Everything went well and would back again in the future
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Accommodation's Reply
10 Feb 2025
Dear Sir/Madam, Warm greetings from Hotel Santika bsd city – Serpong. We would like to thank you and greatly appreciate your willingness to review your memorable experience on Traveloka review during your stay at our Hotel. We are pleased to hear that you had a good experience during your stay at our hotel, of course your comments will be a positive motivation for us to always provide the best service. We will continue to maintain and improve the quality of our services both in terms of facilities, staff friendliness, food for all visitors to Hotel Santika bsd city. We look forward to welcoming you back in the near future on the occasion of visiting bsd city in the future. We will ensure that when you return to visit our hotel you will have a memorable experience. Best regards, Fay Hajri. General Manager
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RA
Rita A.
Leisure
10,0
/10
Reviewed 14 week(s) ago
Hotel care staff with deposits
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1 people find it helpful
Accommodation's Reply
10 Feb 2025
Dear Sir/Madam, Warm greetings from Hotel Santika bsd city – Serpong. We would like to thank you and greatly appreciate your willingness to review your memorable experience on Traveloka review during your stay at our Hotel. We are pleased to hear that you had a good experience during your stay at our hotel, of course your comments will be a positive motivation for us to always provide the best service. We will continue to maintain and improve the quality of our services both in terms of facilities, staff friendliness, food for all visitors to Hotel Santika bsd city. We look forward to welcoming you back in the near future on the occasion of visiting bsd city in the future. We will ensure that when you return to visit our hotel you will have a memorable experience. Best regards, Fay Hajri. General Manager
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Scolastica S. S.
Staycation
10,0
/10
Reviewed 15 week(s) ago
All of the staff is friendly, the room is clean, the foods at breakfast are delicious.
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Accommodation's Reply
10 Feb 2025
Dear Sir/Madam, Warm greetings from Hotel Santika bsd city – Serpong. We would like to thank you and greatly appreciate your willingness to review your memorable experience on Traveloka review during your stay at our Hotel. We are pleased to hear that you had a good experience during your stay at our hotel, of course your comments will be a positive motivation for us to always provide the best service. We will continue to maintain and improve the quality of our services both in terms of facilities, staff friendliness, food for all visitors to Hotel Santika bsd city. We look forward to welcoming you back in the near future on the occasion of visiting bsd city in the future. We will ensure that when you return to visit our hotel you will have a memorable experience. Best regards, Fay Hajri. General Manager
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o***y
Leisure
10,0
/10
Reviewed 15 week(s) ago
All staff are friendly and very helpful, central location in BSD city, a fun family vacation
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Yuli S.
Business
8,5
/10
Reviewed 17 week(s) ago
The friendly staff provided a lot of assistance before check in time so you could enter.
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Accommodation's Reply
27 Dec 2024
Dear Ms. Yuli,
Warmest greetings from Hotel Santika BSD City – Serpong.
Thank you for rating us and do the review our Hotel in Traveloka from your recent visit in BSD City. We are delighted to know that you enjoyed your overall staying experience with us. Your comment will be our motivation to provide the best service to our guest. We will maintain and improve the quality of our services and product both in terms of facilities, staff friendliness, and food for all our valued guest to Hotel Santika BSD City.
We look forward to welcoming you back to visit BSD City in the future. And ensure that you will have a memorable experience when you return to our hotel.
Best Regards,
Fay Hajri
General Manager
m***s
Transit
8,8
/10
Reviewed 17 week(s) ago
Good location and connected to the Teras Mall BSD. Stay 1 night with family.
Find this review helpful?
Accommodation's Reply
27 Dec 2024
Dear Our Valued Guest,
Warmest greetings from Hotel Santika BSD City – Serpong.
Thank you for rating us and do the review our Hotel in Traveloka from your recent visit in BSD City. We are delighted to know that you enjoyed your overall staying experience with us. Your comment will be our motivation to provide the best service to our guest. We will maintain and improve the quality of our services and product both in terms of facilities, staff friendliness, and food for all our valued guest to Hotel Santika BSD City.
We look forward to welcoming you back to visit BSD City in the future. And ensure that you will have a memorable experience when you return to our hotel.
Best Regards,
Fay Hajri
General Manager
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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