Java Paragon Hotel And Residence

Hotels
Preferred Partner
8,6
/10

Very Good

4.816 reviews

What Guests Say About Their Stay

Staff Friendliness (68)
Bedroom (63)
Room Space (62)
Bathroom (53)
RONY H.
9,4
/ 10
Clean and affordable room with decent service and good staff. Mega and Steven are two very commendable staff in their dedication to servicing my personal needs and wants with their amiable attitude and diligence.
Diana D.
10,0
/ 10
This is the second time I choose to stay in Java Paragon for holiday, the hotel is clean and has nice environment. They also have trampolin! My kids love it so much. Me and my family also enjoy the breakfast here, so many kinds we can choose, even my 2 years old daughter loves it. ^_^
Lilia A.
8,5
/ 10
Great place and facilities. Strategic location.
Adityo D. S.
9,1
/ 10
Good hotel, good price, good location.
Andrei G. H.
9,7
/ 10
Good hotel, cozy and good facility
In the Area
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Jalan Mayjend Sungkono No. 101-103, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60256

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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Famous among Business Traveler
Excellent Restaurant
Located near Shopping Spot
Staying at Java Paragon Hotel And Residence is a good choice when you are visiting Dukuh Pakis. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Java Paragon Hotel And Residence

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Jalan Mayjend Sungkono No. 101-103, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60256
Lobby Java Paragon Hotel And Residence
Lobby 2 Java Paragon Hotel And Residence

Discover More About Java Paragon Hotel And Residence

About Java Paragon Hotel And Residence

Java Paragon Hotel and Residence is a premier accommodation option located in the heart of East Java, Indonesia. This hotel is not just a place to stay; it’s a gateway to experiencing the vibrant culture and stunning landscapes of the region. With its modern architecture and luxurious amenities, Java Paragon offers a unique blend of comfort and sophistication, making it an ideal choice for both business and leisure travelers.

The hotel features a variety of room types, from cozy standard rooms to spacious suites, all designed with contemporary decor and equipped with the latest technology. Guests can enjoy amenities such as free Wi-Fi, flat-screen TVs, and minibars, ensuring a comfortable stay. The hotel’s commitment to providing exceptional service is evident in its friendly staff, who are always ready to assist with any needs or inquiries.

One of the standout features of Java Paragon is its extensive facilities. The hotel boasts a well-equipped fitness center, a relaxing spa, and an inviting swimming pool, perfect for unwinding after a day of exploring. Additionally, the on-site dining options offer a range of culinary delights, from local Indonesian dishes to international cuisine, catering to all tastes and preferences.

Java Paragon Hotel and Residence is strategically located, making it easy for guests to access various attractions in the area. Whether you’re looking to explore the bustling city of Surabaya or venture into the natural beauty of East Java, this hotel serves as an excellent base for your adventures. With its blend of luxury, convenience, and top-notch service, Java Paragon Hotel and Residence is a destination in itself.

Why You Should Stay at Java Paragon Hotel And Residence

Choosing Java Paragon Hotel and Residence for your stay in East Java comes with numerous benefits. First and foremost, the hotel’s prime location allows easy access to key attractions, shopping centers, and business districts. Whether you’re in town for work or leisure, you’ll find everything you need within reach.

Moreover, the hotel’s commitment to guest satisfaction is unparalleled. From the moment you check in, you’ll be greeted with warm hospitality and personalized service. The staff goes above and beyond to ensure your stay is comfortable and enjoyable, making you feel right at home.

Another reason to stay at Java Paragon is the variety of amenities available. The hotel’s fitness center is perfect for those who want to maintain their workout routine, while the spa offers a range of treatments to help you relax and rejuvenate. The swimming pool is an excellent spot to unwind, and the on-site restaurants provide delicious dining options without having to leave the premises.

Best Time to Stay at Java Paragon Hotel And Residence

The best time to visit Java Paragon Hotel and Residence is during the dry season, which typically runs from April to October. During these months, the weather is pleasant, making it ideal for outdoor activities and sightseeing. The peak tourist season is usually from June to August, so if you prefer a quieter experience, consider visiting in the shoulder months of April, May, or September.

Additionally, if you’re interested in local festivals and events, planning your stay around these times can enhance your experience. East Java is rich in culture, and participating in local celebrations can provide a deeper understanding of the region’s traditions and customs.

Transportation and Accessibility

Access to the Airport

Java Paragon Hotel and Residence is conveniently located approximately 30 minutes from Juanda International Airport (SUB), making it easily accessible for travelers arriving by air. The hotel offers airport transfer services, ensuring a hassle-free journey from the airport to your accommodation. Whether you’re arriving late at night or early in the morning, the hotel’s transportation options provide peace of mind and convenience.

Public Transportation

For those who prefer to explore the city using public transportation, Java Paragon is well-connected to various transit options. The hotel is situated near major bus routes and taxi stands, allowing guests to easily navigate Surabaya and its surrounding areas. Additionally, ride-hailing services are widely available, providing a convenient way to get around without the need for a rental car.

Unique Facilities at Java Paragon Hotel And Residence

1. Luxurious Spa Services

The spa at Java Paragon Hotel and Residence offers a serene escape from the hustle and bustle of daily life. Guests can indulge in a variety of treatments, including massages, facials, and body scrubs, all designed to promote relaxation and rejuvenation. The skilled therapists use high-quality products to ensure a soothing experience, making it a must-visit during your stay.

2. State-of-the-Art Fitness Center

For fitness enthusiasts, the hotel features a fully equipped gym with modern exercise equipment. Whether you prefer cardio workouts or strength training, you’ll find everything you need to maintain your fitness routine. The fitness center is open 24/7, allowing guests to work out at their convenience.

3. Inviting Swimming Pool

The outdoor swimming pool at Java Paragon is the perfect place to unwind after a long day of exploring. Surrounded by lush greenery and comfortable loungers, it offers a tranquil setting for relaxation. Guests can take a refreshing dip or simply soak up the sun while enjoying a drink from the poolside bar.

Nearby Attractions at Java Paragon Hotel And Residence

1. Surabaya Zoo

Located just 5 kilometers from Java Paragon Hotel and Residence, Surabaya Zoo is one of the largest zoos in Southeast Asia. Home to a diverse range of animals, including endangered species, the zoo offers an educational and entertaining experience for visitors of all ages. Spend a day exploring the various exhibits and learning about wildlife conservation efforts.

2. Tugu Pahlawan (Heroes Monument)

Approximately 6 kilometers from the hotel, Tugu Pahlawan is a significant landmark in Surabaya, commemorating the heroes of the Indonesian struggle for independence. The monument is surrounded by a beautiful park, making it a great spot for a leisurely stroll or a picnic. Don’t forget to take photos of this iconic structure!

3. House of Sampoerna

Just 7 kilometers away, the House of Sampoerna is a fascinating museum that showcases the history of Indonesia’s clove cigarette industry. Visitors can take guided tours to learn about the production process and the cultural significance of this unique product. The museum also features a charming café and a gift shop.

4. Surabaya Grand Mosque

Located about 8 kilometers from the hotel, the Surabaya Grand Mosque is one of the largest mosques in Indonesia. Its stunning architecture and serene atmosphere make it a must-visit for those interested in cultural and religious sites. Visitors are welcome to explore the mosque and learn about Islamic traditions.

5. Ciputra Waterpark

If you’re traveling with family, Ciputra Waterpark is a fantastic destination located approximately 10 kilometers from Java Paragon. This water park features a variety of thrilling slides, lazy rivers, and wave pools, ensuring a fun-filled day for visitors of all ages. It’s a great way to cool off and enjoy some family time.

6. Surabaya Plaza Shopping Mall

For those looking to indulge in some retail therapy, Surabaya Plaza Shopping Mall is just 4 kilometers from the hotel. This modern shopping center offers a wide range of local and international brands, dining options, and entertainment facilities. Spend a day shopping, dining, and enjoying the vibrant atmosphere.

7. Kenjeran Beach

Located about 12 kilometers from Java Paragon, Kenjeran Beach is a beautiful coastal area perfect for a relaxing day by the sea. Visitors can enjoy beach activities, seafood dining, and stunning sunset views. It’s an excellent spot for those looking to escape the city and enjoy some time in nature.

8. Monumen Kapal Selam (Submarine Monument)

Approximately 6 kilometers from the hotel, the Submarine Monument is a unique attraction that showcases a retired Russian submarine. Visitors can explore the submarine and learn about its history and significance in Indonesia’s naval operations. It’s an interesting and educational experience for history buffs.

9. Jembatan Merah (Red Bridge)

About 7 kilometers away, Jembatan Merah is an iconic bridge that holds historical significance in Surabaya. It’s a great spot for photography and offers beautiful views of the surrounding area. The bridge is also close to several local eateries, making it a perfect stop for a meal after exploring.

10. Suroboyo Carnival Park

Located around 10 kilometers from Java Paragon, Suroboyo Carnival Park is a fun amusement park featuring rides, games, and entertainment for the whole family. It’s a great place to spend an exciting day filled with laughter and joy, making it a popular choice for both locals and tourists.

Tips and Tricks for Staying at Java Paragon Hotel And Residence

Tips During Your Stay

To make the most of your stay at Java Paragon, consider these helpful tips. First, take advantage of the hotel’s concierge services to plan your daily itinerary. They can provide valuable insights on local attractions, dining options, and transportation. Additionally, don’t hesitate to ask for recommendations on hidden gems in the area that may not be in the guidebooks.

Tips for Enjoying Hotel Facilities

Make sure to explore all the facilities that Java Paragon has to offer. Start your day with a workout at the fitness center, followed by a refreshing swim in the pool. Treat yourself to a spa day to unwind and relax. Also, be sure to try the hotel’s dining options, as they often feature special menus and promotions that you won’t want to miss.

Why Book Java Paragon Hotel And Residence on Traveloka

Extensive Accommodation Options

When you book Java Paragon Hotel and Residence through Traveloka, you gain access to a wide range of accommodation options. Whether you’re looking for a budget-friendly room or a luxurious suite, Traveloka has you covered. The platform allows you to compare prices and find the best deals, ensuring you get the most value for your money.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This flexibility allows you to manage your budget more effectively. Additionally, with the PayLater feature, you can enjoy your stay now and pay later, making it easier to plan your travel expenses.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which offers amazing benefits and special perks. As you book more stays, you can elevate your Traveloka Priority level, unlocking exclusive discounts, priority customer service, and other rewards that enhance your travel experience.

Real Guest Reviews

One of the best features of booking through Traveloka is access to millions of verified guest reviews. These reviews provide honest insights from travelers who have stayed at Java Paragon Hotel and Residence, helping you make informed decisions about your accommodation. You can trust that the feedback is genuine and reflects the true experience of previous guests.

With all these advantages, there’s no reason not to choose Java Paragon Hotel and Residence for your stay in East Java. Booking hotel through Traveloka ensures you have a seamless and enjoyable experience, allowing you to focus on making unforgettable memories during your trip!

All facilities in Java Paragon Hotel And Residence

Bar, Cafe and Lounge Java Paragon Hotel And Residence
Bar, Cafe and Lounge
Swimming Pool Java Paragon Hotel And Residence
Swimming Pool
Fitness Center Java Paragon Hotel And Residence
Fitness Center
Functional Hall Java Paragon Hotel And Residence
Functional Hall
Lobby Java Paragon Hotel And Residence
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Dining area
  • Early bird breakfast
  • Set menu dinner
  • Set menu lunch
  • Show cooking restaurant
  • Snacks
  • Winery

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Porter

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area
  • Terrace

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Business Facilities

  • Business center
  • Computer station
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Things to Do

  • Fitness center
  • Health club
  • Massage
  • Outdoor pool
  • Sauna
  • Spa

Sports and Recreations

  • Basketball
  • Fitness center
  • Outdoor tennis court
  • Tennis

Accessibilty

  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Transportation

  • Secure parking
  • Valet parking (surcharge)

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Java Paragon Hotel And Residence

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

You may be required to present valid government-issued identification upon check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotels availability upon check-in and may cost extra additional fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra persons after reserved room's maximum capacity.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Java Paragon Hotel And Residence
231
Number of floors in Java Paragon Hotel And Residence
22
Another facilities in Java Paragon Hotel And Residence
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Java Paragon Hotel And Residence

What are available facilities at Java Paragon Hotel And Residence?
There are top facilites at Java Paragon Hotel And Residence such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Java Paragon Hotel And Residence?
The standard check-in time at Java Paragon Hotel And Residence is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Java Paragon Hotel And Residence provide breakfast?
Yes, Java Paragon Hotel And Residence provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Java Paragon Hotel And Residence

8,6
Very Good

From 4.816 reviews

Provided by travelers on
Cleanliness

8,7

Room Comfort

8,6

Meal

8,5

Location

8,7

Service and Facilites

8,6

People often mention about Java Paragon Hotel And Residence
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Bedroom (47)
Staff Friendliness (46)
Ambiance (42)
Distance to City Center (38)
Bathroom (38)
Room Space (37)
Hotel Area (35)
Taste (33)
Variety (33)
Check-in/out Time (30)
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Traveler Reviews Java Paragon Hotel And Residence

Number of reviews per page
20
40
Customer reviews
P***a
icon-origin-TRAVELOKA

9,1

/10

Reviewed 3 day(s) ago

It's good, the food is varied and tastes okay, but if you swim in the pool you have to wear proper swimwear, regular clothes are not allowed.
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1 people find it helpful

Accommodation's Reply
22 Apr 2025
Dear P*a, Warm greetings from Java Paragon Hotel and Residences Surabaya. Thank you for taking the time to share your experience during your stay through Traveloka. We are very pleased to know that you are satisfied with the varied food menu choices and the taste that suits your taste. Your positive review is an encouragement for us to continue to provide the best. Regarding the swimming pool usage policy, we convey that this policy is enforced solely to maintain the cleanliness of the pool water, the comfort of other guests, and the safety factor while using the facilities. We understand that this makes it feel less flexible for some guests, but it is part of our commitment to provide a safe and hygienic environment for all visitors. Once again, we thank you for the review that has been submitted. Constructive criticism and suggestions mean a lot to us. We hope to welcome you back on another occasion, of course with a more enjoyable and memorable experience. Regards, Management
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Simon L.
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9,7

/10

Reviewed 3 day(s) ago

The hotel staff is very friendly, the room AC is very cold.
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Accommodation's Reply
24 Apr 2025
Dear Mr. Simon, Warm greetings from Java Paragon Hotel and Residences Surabaya. Thank you for your positive review through Traveloka. We are very pleased to know that you are satisfied with the service of our staff and the comfort of the room facilities, especially the air conditioning that works well. Your review is a motivation for us to continue to provide the best service for every guest who stays. We hope to welcome you back in the future. Regards, Management
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A***h
icon-Staycation
Staycation
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8,8

/10

Reviewed 7 day(s) ago

the breakfast is delicious, there are gym facilities and swimming pool. At night you can enjoy the beauty of Surabaya city on the top floor while having dinner or drinking coffee.
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Accommodation's Reply
21 Apr 2025
Dear A*h, Warm greetings from Java Paragon Hotel and Residences Surabaya. Thank you for your positive review through Traveloka. We are very pleased to know that you enjoyed the breakfast we served, and were able to take advantage of the gym and swimming pool facilities available. Guest satisfaction is our priority, and is a manifestation of our commitment to providing the best service for every guest. We also greatly appreciate your appreciation of the evening atmosphere in our rooftop area. We look forward to welcoming you back on the next occasion, with always warm and attentive service. Regards, Management
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8,8

/10

Reviewed 2 week(s) ago

The rooms, parking area, and facilities are quite okay. The restaurant and cafe are also very impressive. Keep up the good work
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2 people find it helpful

Accommodation's Reply
21 Apr 2025
Dear R*a, Warm greetings from Java Paragon Hotel and Residences Surabaya. Thank you for giving a positive review regarding your experience during your stay through Traveloka. We are very happy to hear that you are satisfied with the comfort of the room, the available parking area, and the various facilities that we provide, guest satisfaction is our top priority. We are also proud to know that our restaurant and cafe were able to give a good impression to you. Positive feedback like this motivates us to continue to maintain and even improve our service standards in the future. We hope to welcome you back on another occasion, and provide an experience that is no less pleasant than before. Regards, Management
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K***l
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10,0

/10

Reviewed 2 week(s) ago

Book via the app, when checking in the staff were very friendly, the facilities offered were very satisfying, especially the Rooftop Cafe, very impressive, the breakfast was very varied and delicious, especially the waffles + ice cream, when checking out it was also very easy with the price offered, the facilities received were very, very much beyond expectations.
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Accommodation's Reply
14 Apr 2025
Dear ke*l. Warm greetings from Java Paragon Hotel and Residences Surabaya. Thank you very much for your very positive review via Traveloka. We are very pleased to know that our staff service during the check-in and check-out process can give a good impression and make your stay experience more comfortable. Friendliness and ease of service are indeed one of our top priorities. We are also very pleased to hear that you enjoyed the facilities we offer, especially our Rooftop Café. We design to provide a different experience for our guests, both in terms of the atmosphere and view of our Rooftop Café, so it is very pleasant to know that you are impressed. We also express our gratitude that you were impressed with our breakfast, especially the waffle with ice cream which is a favorite. We will convey your appreciation to our team who have prepared a varied and delicious menu every day. And of course, we are very pleased that your overall stay experience exceeded your expectations. For us, guest satisfaction and comfort are the most important things. We look forward to welcoming you back on another occasion. Regards, Management
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P***a
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8,5

/10

Reviewed 2 week(s) ago

Echo. Just by closing the door, you can hear it.
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Accommodation's Reply
14 Apr 2025
Dear P*a, Warm greetings from Java Paragon Hotel and Residences Surabaya. Thank you very much for the review you have given through Traveloka. We sincerely apologize for the inconvenience you have experienced, especially regarding the echoing sound and the clear sound of the door from the next room. We fully understand that comfort during your stay is very important to our guests. We have forwarded your input to the operational and management teams as a priority in improving our facilities in the future. We greatly appreciate every comment given by guests, because it helps us to continue to improve the quality of service and facilities. We hope that you will give us the opportunity to welcome you back with a much more comfortable and enjoyable stay experience on the next occasion. Regards, Management.
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l***a
icon-Leisure
Leisure
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9,4

/10

Reviewed 3 week(s) ago

The receptionist, Mr. Alfredo, is very friendly.
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1 people find it helpful

Accommodation's Reply
09 Apr 2025
Dear I*a. Warm greetings from Java Paragon Hotel and Residences Surabaya. Thank you very much for the positive review that you have given through Traveloka. We are very happy to hear that you are satisfied with the service provided by our staff. We always strive to create a friendly atmosphere in welcoming every guest. Your review provides more motivation for us to continue to improve the quality of service. We are sure that the experience you get will be a pleasant one. We hope you enjoy the comfort and facilities that we provide, and we look forward to the opportunity to welcome you back on the next occasion. Regards, Management
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N***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8,2

/10

Reviewed 4 week(s) ago

I love staying here. Near to my office. My husband loves this hotel. Next time we stay here, we will try the restaurant, it looks nice. Thank you Java Paragon.

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Accommodation's Reply
25 Mar 2025
Dear N***k Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you so much for your wonderful review through Traveloka. We are thrilled to hear that you had a great stay with us and that our location was convenient for your office. It's also fantastic to know that your husband enjoyed his time here as well. We truly appreciate your kind words. We’re excited that you’re planning to try our restaurant on your next visit – we’re confident you’ll love it! Our team works hard to provide a great dining experience, and we can’t wait for you to enjoy it. Thank you once again for choosing Java Paragon. We look forward to welcoming you both back soon for another memorable stay. Sincerly Management
Tony T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9,7

/10

Reviewed 5 week(s) ago

The room is clean, the bathroom is clean. The lighting is very good, not too bright and not too dark.
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1 people find it helpful

Accommodation's Reply
04 Apr 2025
Dear Mr. Tony T, Warmest Greetings from Java Paragon Hotel and Residences Surabaya. Thank you very much for your very positive review via Traveloka. We are very happy to hear that you are satisfied with the cleanliness of the room and bathroom during your stay at our hotel. We are also pleased to know that the lighting in the room can provide the right comfort, not too bright or too dark, which is certainly very important to create a comfortable and relaxing atmosphere for guests. Our commitment to provide the best accommodation experience by paying attention to every detail, including cleanliness and comfort. Your input means a lot to us, and we will continue to strive to maintain high quality of service. Hopefully we can welcome you back with better service on the next occasion. Sincerly, Management
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E***o
icon-origin-TRAVELOKA

9,4

/10

Reviewed 6 week(s) ago

Old hotel but well maintained and clean. Location at the center of West Surabaya and close to the business district. Breakfast menu doesn't have much variety, but enough for standard breakfast.

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Accommodation's Reply
17 Mar 2025
Dear E***o Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you so much for taking the time to share your thoughts through Traveloka. We are delighted to hear that you found our hotel to be well-maintained and clean. We take great pride in ensuring that our facilities are always in good condition, and it’s wonderful to know that our efforts have met your expectations. We’re also glad that you appreciated our central location in West Surabaya, as we aim to offer our guests the convenience of being close to the heart of the business district and other key areas in the city. Regarding the breakfast, we genuinely appreciate your feedback. While we strive to offer a selection that caters to various tastes, we understand that variety is important for our guests. We will certainly take your comments into account as we look for ways to improve and diversify our menu to better meet our guests' preferences. Once again, thank you for sharing your valuable feedback. We hope to have the opportunity to welcome you back in the future, and we’re committed to making your next stay even more enjoyable. Sincerly, Management
I***n
icon-origin-TRAVELOKA

9,7

/10

Reviewed 7 week(s) ago

I have been stay 3 times in this hotel. Clean, good services.

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Accommodation's Reply
11 Mar 2025
Dear I***n Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you so much for taking the time to share your experience through Traveloka. We're thrilled to hear that you've chosen to stay with us three times and that you continue to have a positive experience. It's wonderful to know that you appreciate our commitment to cleanliness and the quality of service we provide. Our team works hard to ensure every guest has a comfortable and memorable stay, and your feedback is truly appreciated. We look forward to welcoming you back for many more visits and continuing to make your stays with us enjoyable. Regards Management
i***c
icon-origin-TRAVELOKA

10,0

/10

Reviewed 7 week(s) ago

Very comfortable and clean, maximum service for those who want to experience staying at Java Paragon Surabaya
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Accommodation's Reply
05 Mar 2025
Dear i*c. Warmest greetings from Java Paragon Hotel and Residences Surabaya. Thank you for sharing your experience through Traveloka. We are very happy to hear that you felt comfortable and satisfied with the cleanliness and service we provided during your stay at Java Paragon Surabaya. We always strive to provide the best experience for every guest, and your feedback means a lot to us. We hope to welcome you back in the future for a more enjoyable stay. Warmest regards. Management
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8,5

/10

Reviewed 9 week(s) ago

good experience overall 👌old hotel but quite well maintained and clean, maybe the corridors of the rooms could be looked at again, there are some that have leaks but they are not neatly fixed, and maybe a playground could be added so that it is more child-friendly
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1 people find it helpful

Accommodation's Reply
24 Feb 2025
Dear N*a. Warmest greetings from Java Paragon Hotel and Residences Surabaya. Thank you for sharing your experience through Traveloka. We are glad to hear that you had a good experience while staying at Java Paragon Hotel and Residences. We also appreciate the feedback regarding the room corridors and playground area. We will immediately pay attention to improvements in these areas to ensure the comfort of our guests. For suggestions to add a playground, we will consider it for the comfort of families who stay. We look forward to welcoming you back on another occasion. Warm Regards. Management.
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Yohanes
icon-origin-TRAVELOKA

8,5

/10

Reviewed 9 week(s) ago

Quite comfortable, clean, friendly service. Only maybe the soundproofing of the room still needs to be improved because the sound from the neighboring room can still be heard clearly
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Accommodation's Reply
21 Feb 2025
Dear Mr. Yohanes D. Warmest Greetings from Java Paragon Hotel and Residences Surabaya. Thank you for sharing your experience through Traveloka. We are very happy to hear that you feel comfortable, that our cleanliness and service are satisfactory. We also greatly appreciate the feedback regarding the soundproofing of the rooms. We will continue to strive to improve guest comfort by paying attention to these aspects. Hopefully we can welcome you back on the next occasion with a better experience. Warm Regards, Management.
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I***R
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10,0

/10

Reviewed 9 week(s) ago

All services and facilities are perfect
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Accommodation's Reply
20 Feb 2025
Dear I*R. Warm greetings from Java Paragon Hotel and Residences Surabaya. Thank you for sharing your experience and positive reviews via Traveloka. We are very happy to hear that our services and facilities meet your expectations. We will continue to strive to provide the best experience for every guest. Hopefully we can welcome you back to Java Paragon soon. Warm regards, Management.
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Albert A. S.
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Staycation
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10,0

/10

Reviewed 10 week(s) ago

In the center of the city, so go anywhere is very near. Next to Ciputra world, and near to Pakuwon mall. Surrounding by many restaurants. The foods is good and many choices. From the room we had a beautiful night view of Surabaya. The price was worth it for the service.

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Accommodation's Reply
19 Feb 2025
Dear Mr. Albert. Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you for sharing your experience through Traveloka. We are so glad to hear that you enjoyed our central location, with easy access to nearby attractions. We are also happy that you appreciated the variety and quality of the food, as well as the beautiful night view of Surabaya from your room. It’s great to know that you felt the service was worth the price. We look forward to welcoming you and your family again on another occasion. Warm regards, Management
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Fouad M.
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Business
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10,0

/10

Reviewed 10 week(s) ago

nice to stay in java paragon. will be stay again next

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Accommodation's Reply
19 Feb 2025
Dear Mr. Fouad M Warm greetings from Java Paragon Hotel and Residences Surabaya. Thank you for sharing your experience through Traveloka. We are so happy to hear that you had an enjoyable stay at Java Paragon. Your positive feedback truly inspires us to continue delivering excellent service and to enhance our guest experience. We can't wait to welcome you back during your next visit Warm regards, Management
L***a
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8,5

/10

Reviewed 11 week(s) ago

The sanitary facilities are incomplete. There is none.
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Accommodation's Reply
17 Feb 2025
Dear L*a. Warm greetings from Java Paragon Hotel and Residences Surabaya. Thank you for sharing your experience through Traveloka and for making Java Paragon your primary choice. It is an honor for us to receive constructive suggestions from you and we have conveyed this information to the relevant department. We look forward to your return visit on another occasion. Warm regards, Management.
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I***R
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Staycation
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10,0

/10

Reviewed 11 week(s) ago

all services are good and friendly and delicious
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2 people find it helpful

Accommodation's Reply
19 Feb 2025
Dear I*R. Thank you for sharing your experience through Traveloka. We are glad to hear that you are satisfied with our good, friendly service and delicious food. It is our honor to serve you. We look forward to welcoming you back in the next opportunity. Warm Regards, Management.
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tri w.
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8,5

/10

Reviewed 12 week(s) ago

close to the mall public transportation is also easy
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Accommodation's Reply
19 Feb 2025
Dear Tri W. Thank you for sharing your experience through Traveloka. We are glad to hear that you enjoyed the strategic location of the Java Paragon hotel, close to the mall and easily accessible by public transportation. It is an honor for us to serve you, of course we look forward to your next visit. Warm regards, Management.
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