We had a nice stay in intercontinental hotel. Our children love the pool near beach, my son go around the hotel by bicycle. Love the white sandy beach at back of the hotel. The service from the bell boy and the man who escort us to the lobby is nice, I forgot ask for his name. But I didn't like the service from the old lady facing the computer at the reception, I feel not comfortable with her, feel not welcome. But after we saw the nice and huge room, the nice view from the balcony, the cleanliness, and nice service from other employee, we like stayed here. We'll be back to intercontinental bali in the next visit.