Mandarin Oriental Jakarta

Hotels
9.1
Superb
From 1.262 verified guests reviews

What Guests Say About Their Stay

Strategic Location (2)
Clean Room (2)
Dicky D.
10
/ 10
Upon checking into this hotel, I have sky-high expectation for both the service and the room. I have passed this hotel several times and really curious on how this well-known hotel doing on their services. I booked a night just to have a good time together with my partner and enjoying our weekend there. Upon arrival, We're greeted with a very warm welcome and they were already offer to brought our belongings, even when it's not really that much stuff. They gave us a very nice welcome drink and the receptionist, Ms. Jesslyn, treated is very well during check-in. Our requests were all fulfilled and really appreciate their attention on the small details. Then when we arrived at the room. We were stunned. It was a neatly oriental-decorated spacious room with tons of cool stuffs, one of the example was the speaker inside our bathroom. Which really gave us an awesome experience on watching movies while indulge in the bath tub. The bed was comfy and the pillows were outstanding. Definitely ranked among our top 5 hotel with the best bed ever! The hotel's facilities are considered complete for the 5-star hotel. It has a very spacious and proper gym court complete with saunas, massage and spa, and also the swimming pool, although the swimming pool is not really that big. They also noticeably fast on our in-room requests. I don't feel any delay as they send our request immediately and they happily gave what we wanted even when it was late in the night. The breakfast also exceptional! They have tons of choices in pastry (I love pastries) and the varieties of cuisines as well. The servers were also very helpful and fulfill all our requested stuffs, even when the restaurant is very packed. Overall, the hotel is really the best choice for whoever wanted to have an awesome experience on staycation in the oriental-themed hotel with nice services! Thanks for the outstanding hospitality from Mandarin Oriental Hotel Team!
Nurwiyanti N.
10
/ 10
I wanna say thank you so much for every best moment while I stay in Mandarin Oriental Hotel. The services is always very good to all guests, friendly, polite, very helpful, alert. The food is really delicious and always very varied in pandemic conditions like this. This has been the umpteenth time staying at an Mandarin Oriental Hotel because it always gives the best impression. Ms. Inggrid, Ms. Putri, Ms. Diaz, Ms. Yoanne, Mr. Adip, Mr. Mardian, and all of the best staff in Mandarin Oriental Hotel, thank you so much for this wonderful staycation. Thank you so much Traveloka.
Christopher B. J. A.
9.7
/ 10
This is by far the best hotel in Jakarta for me, great interior, excellent service, wonderful experience!
In the Area
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Jalan M.H. Thamrin, Menteng, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10310
Strategic Location

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Mandarin Oriental Jakarta is a good choice when you are visiting Thamrin. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Jalan M.H. Thamrin, Menteng, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10310

9,4

Strategic Location
Lobby Mandarin Oriental Jakarta
Lobby 2 Mandarin Oriental Jakarta

Discover More About Mandarin Oriental Jakarta

Location


Staying at Mandarin Oriental Jakarta is a good choice when you are visiting Thamrin.

About Mandarin Oriental Jakarta

Whether you are planning an event or other special occasions, Mandarin Oriental Jakarta is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Mandarin Oriental Jakarta.

Mandarin Oriental Jakarta is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Mandarin Oriental Jakarta will surely spoil you for numerous shopping centers nearby.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Mandarin Oriental Jakarta provides a pleasant accommodation for your stay.

From business event to corporate gathering, Mandarin Oriental Jakarta provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Mandarin Oriental Jakarta, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Mandarin Oriental Jakarta is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Mandarin Oriental Jakarta is suitable for you who value privacy during your stay.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Mandarin Oriental Jakarta exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Mandarin Oriental Jakarta is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Mandarin Oriental Jakarta.

All facilities in Mandarin Oriental Jakarta

Bar, Cafe and Lounge Mandarin Oriental Jakarta
Bar, Cafe and Lounge
Swimming Pool Mandarin Oriental Jakarta
Swimming Pool
Entertainment Facility Mandarin Oriental Jakarta
Entertainment Facility
Fitness Center Mandarin Oriental Jakarta
Fitness Center
Functional Hall Mandarin Oriental Jakarta
Functional Hall

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Breakfast (surcharge)
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Continental breakfast
  • Dining area
  • Fullboard with non-alcoholic drinks
  • Fullboard without drinks
  • Gala dinner
  • Gluten-free meals
  • Free breakfast
  • Halfboard with non-alcoholic drinks
  • Halfboard without drinks
  • Hot breakfast
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Snack bar
  • Snacks
  • Vegetarian meal
  • Winery

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Early Check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Porter
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER

Transportation

  • Airport transfer
  • Car rental
  • Garage
  • Limo or town car service
  • Secure parking
  • Shopping center shuttle (surcharge)

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Sauna
  • Spa
  • Sauna

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • Accessible parking
  • Wheelchair accessible

Connectivity

  • INTERNATIONAL_CALL
  • LAN Internet
  • Free WiFi

Kids and Pets

  • CRIBS
  • Highchairs

Sports and Recreations

  • Fitness center

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Mandarin Oriental Jakarta

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

General Check-in Instructions

Merespon terhadap keputusan Kepala Dinas Pariwisata dan Ekonomi Kreatif Provinsi Daerah Khusus Ibukota Jakarta Nomor 586 Tahun 2021, tentang Pembatasan Kegiatan Masyarakat Level 3 Corona Virus Disease 2019, menetapkan pemberlakuan untuk pengunjung usia di bawah 12 (dua belas) tahun harus menunjukkan hasil negatif antigen (H-1)/PCR (H-2).
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Mandarin Oriental Jakarta
272
Number of floors in Mandarin Oriental Jakarta
26
Another facilities in Mandarin Oriental Jakarta
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in Mandarin Oriental Jakarta

What are available facilities at Mandarin Oriental Jakarta?
There are top facilites at Mandarin Oriental Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mandarin Oriental Jakarta?
The standard check-in time at Mandarin Oriental Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Mandarin Oriental Jakarta provide breakfast?
Yes, Mandarin Oriental Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Mandarin Oriental Jakarta

Overall Rating & Reviews

From 1.262 verified guests reviews
9.1
Superb
Fantastic
743
Very Good
420
Satisfying
14
Average
85
Poor
0
Cleanliness
Comfort
Meal
Location
Service

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All
strategic location (2)
clean room (2)
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D***l
This is a guest profile.
10
/ 10
06 Nov 2024
The Staff Receptionist Mr.Edward Very Friendly, Helpfull ad Accomadating.. Location Hotel in Centre near with Shopping Centre.
Review photo of Mandarin Oriental Jakarta from D***l

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b***o
This is a guest profile.
10
/ 10
28 Sep 2024
New fan of MO and will be back soon. 🙌🏼🙏🏼.
Review photo of Mandarin Oriental Jakarta from B***o

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Y***a
This is a guest profile.
Leisure
10
/ 10
11 Jul 2024
The staffs is super helpful and friendly! Everything's great too😍
Review photo of Mandarin Oriental Jakarta from Y***a
Review photo of Mandarin Oriental Jakarta 2 from Y***a
Review photo of Mandarin Oriental Jakarta 3 from Y***a

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DJ
Davis J.
Leisure
9.7
/ 10
05 Jul 2024
Staffs were friendly, Dinner and Breakfast was great. Cool view from the room.

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PD
Prully D.
Leisure
10
/ 10
21 Jun 2024
Best hotel to stay in the heart of Jakarta.

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L***n
This is a guest profile.
6.6
/ 10
06 Jun 2024
Rooms not soundproof traffic noise very bad.

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R***i
This is a guest profile.
10
/ 10
29 May 2024
Perfect birthday celebration and staycation place 🥳.
Review photo of Mandarin Oriental Jakarta from R***i

1 liked this review

O***a
This is a guest profile.
7.4
/ 10
12 May 2024
Pelayanan bagus. Standard hotel bintang 5. Ukuran kolam renang relatif kecil tapi cukuplah untuk anak-anak. Makanan bisa ditingkatkan pilihan dan rasanya karena untuk hotel sekelas bintang 5 pilihan makanan sangat standard dan rasa kurang menurut saya. Yang paling mengecewakan adalah kamar sama sekali tidak soundproof. Suara dari luar terdengar sekali. Hal yang penting bagi light sleeper seperti saya. Tidur jadi tidak nyaman.
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1 liked this review

R***o
This is a guest profile.
9.4
/ 10
15 Apr 2024
The breakfasf is great, unfortunate the variaty need more variant. One other thing the pool is somewhat small. All rest our family considerate great. Thank for inroom dinner voucher thoug. Thanks.

2 liked this review

A***h
This is a guest profile.
10
/ 10
15 Apr 2024
All are excellent, the service are delivered in a high standard of quality. Its all 10 out of 10. But, if I have to provide feedback to increase the greatness, I think Adding kids club and kids pool also will be good ideas. Last, as a conclusion, I will repeat this experience for sure. Great job!

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Lobby 4 Mandarin Oriental Jakarta

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.