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Palace Hotel Cipanas
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Palace Hotel Cipanas
Hotels
Traveloka Preferred Partner
8.3
Impressive
From 5.647 verified guests reviews
What Guests Say About Their Stay
Strategic Location (59)
Good Ac (7)
Kids Friendly (9)
Friendly Staffs (40)
Lay M.
8.5
/ 10
Good place,clean and comfortable
Pandu A.
8.5
/ 10
Clean room, helpful staffs, good breakfast food and worth the price, really enjoy my short escape here. Yes, I will return.
Ira R.
8.5
/ 10
Good hotel and good location
In the Area
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Jalan Raya Cipanas KM 81,2, Cipanas, Puncak, Jawa Barat, Indonesia, 43253
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Palace Hotel Cipanas
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Per room per night (excl. taxes & fees)
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What's around Palace Hotel Cipanas
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Jalan Raya Cipanas KM 81,2, Cipanas, Puncak, Jawa Barat, Indonesia, 43253
Discover More About Palace Hotel Cipanas
Location
Palace Hotel Cipanas is a hotel in a good neighborhood, which is located at Cipanas.
About Palace Hotel Cipanas
Not only located within easy reach of various places of interests for your adventure, but staying at Palace Hotel Cipanas will also give you a pleasant stay.
Palace Hotel Cipanas is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
For you, travelers who wish to travel comfortably on a budget, Palace Hotel Cipanas is the perfect place to stay that provides decent facilities as well as great services.
Whether you are planning an event or other special occasions, Palace Hotel Cipanas is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Palace Hotel Cipanas.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
From business event to corporate gathering, Palace Hotel Cipanas provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Palace Hotel Cipanas, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Palace Hotel Cipanas is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Palace Hotel Cipanas is suitable for you who value privacy during your stay.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Palace Hotel Cipanas exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Palace Hotel Cipanas is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Palace Hotel Cipanas.
All facilities in Palace Hotel Cipanas
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Hotel Services
- Bellhop
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Medical service
- Multilingual staff
- Newspaper in lobby
- Wedding service
Things to Do
- Children play area
- Fitness center
- Garden
- Hot tub
- Karaoke
- Massage
- Outdoor pool
- Sauna
- Spa
- Steam room
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathrobe
- Desk
- In-room safe
- Refrigerator
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Gift shop
- Grocery
- Shops
- Supermarket
General
- AC
- Ballroom
- Family room
- Swimming pool
Business Facilities
- Business center
- Meeting facilities
- Projector
Sports and Recreations
- Archery
- Billiard
- Fitness center
Family-friendly Facilities
- Children pool
Food and Drinks
- Bar
Transportation
- Secure parking
Connectivity
- Free WiFi
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Palace Hotel Cipanas
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Deposit
Deposit IDR 0 is required upon check-in. The accommodation accepts cash and debit card.
Early Check-in
You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Available rooms at Palace Hotel Cipanas | 192 |
Number of floors in Palace Hotel Cipanas | 4 |
Another facilities in Palace Hotel Cipanas | Bellhop, Concierge, Front desk, 24-hour Receptionist, 24-hour security |
Frequently asked question in Palace Hotel Cipanas
What are available facilities at Palace Hotel Cipanas?
There are top facilites at Palace Hotel Cipanas such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Palace Hotel Cipanas?
The standard check-in time at Palace Hotel Cipanas is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Palace Hotel Cipanas
Overall Rating & Reviews
From 5.647 verified guests reviews
8.3
Impressive
Fantastic
1.517
Very Good
2.862
Satisfying
374
Average
894
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
strategic location (59)
good ac (7)
kids friendly (9)
friendly staffs (40)
clean room (41)
peaceful ambience (6)
tasty breakfast (18)
complete facilities (14)
tasty food (37)
See More 9
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Most Helpful
Category
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Language
English
Show Reviews with Photos
I***h
This is a guest profile.
9.1
/ 10
17 Dec 2024
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Ranggo D.
8.5
/ 10
27 Oct 2024
I stayed in a Deluxe Room at Hotel Palace Cipanas over the weekend and enjoyed it. The staff was friendly and welcoming.
There was a small issue at check-in because my booking showed twin beds, but I wanted a double bed. The hotel sorted it out and gave me the double bed I needed. However, I was asked for a deposit, even though the app mentioned there wouldn’t be one.
The room was clean and comfortable with working AC, a mini-fridge, tea, and coffee. The bathroom was spacious, with hot water. However, there were only two pillows, no hair dryer, and the floor had a bit of hidden dust.
Breakfast was good with a decent variety. The hotel also has a nice pool and a sports area.
Overall, it was a good stay at Hotel Palace Cipanas.
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1 liked this review
Accommodation's Reply
16 Nov 2024
Dear visitor, Good Night Mr./Mrs. Our warmest greetings from Palace Hotel Cipanas. Thank you very much for the positive review you gave. We are very happy to hear that you enjoyed your stay at Palace Hotel Cipanas. Your satisfaction is our top priority, and reviews like this really motivate our team to continue providing the best service. We are happy to know that you enjoyed your stay at our hotel. Thank you for taking the time to share this positive experience. We hope to welcome you back to Palace Hotel Cipanas in the future. Don't hesitate to contact us if there is anything we can help you with for your next visit. Regards, Management of Palace Hotel Cipanas.
G***a
This is a guest profile.
Leisure
9.4
/ 10
18 Aug 2024
Please make it better for floor cleanliness in room area and soundproof for the room, because sound from the outside very noisy. 🙂.
1 liked this review
Accommodation's Reply
23 Aug 2024
Dear Guest, Good Afternoon Mr./Mrs. G*a. Warm greetings from Palace Hotel Cipanas. Thank you for your review and feedback. We apologize if there are any shortcomings you experienced regarding the cleanliness of the floor in the room area and noise issues. We greatly appreciate your feedback and will immediately take steps to improve cleanliness and consider solutions to make the rooms more soundproof. Thank you for letting us know, and we look forward to providing a more comfortable experience on your next visit. Best Regards. Palace Hotel Management.
H***n
This is a guest profile.
Leisure
9.4
/ 10
08 Jul 2024
I did check in late due traffic during holiday, the staff really helping from parking until check inside the room. On next morning, still can do shopping various Vegetables in cipanas Wet Market. Surely will come back during next holiday.
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Accommodation's Reply
11 Jul 2024
Dear Visitors, Good Afternoon Sdra/i S*n. Our warmest greetings from Palace Hotel Cipanas. Thank you very much for your positive review! We are very happy to hear that even though you experienced a late check-in due to traffic jams, you felt helped by our staff's service from parking to room check-in. We are also happy to know that you enjoyed shopping for vegetables at the Cipanas Wet Market the next morning. We are committed to continuing to provide the best service so that every visit you make is always enjoyable. Thank you for choosing Palace Hotel Cipanas as your place to stay, and we really look forward to your next visit during your holidays. Have a nice day! Best regards. Palace Hotel Management.
S***n
This is a guest profile.
6.8
/ 10
17 Jun 2024
Bed smell floor and dirty line bed sheet to bad.
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Accommodation's Reply
20 Jun 2024
Dear Visitors, Good Afternoon Mr/Mrs S*n. Our warmest greetings from Palace Hotel Cipanas. Thank you for taking the time to share your feedback. While I hope that you had a better experience on your visit yesterday, it is from feedback like this that we learn and we will use this to improve. On behalf of the Management of Palace Hotel Cipanas, we thank you for choosing Palace Hotel Cipanas as a place to rest with your family. We apologize for the inconvenience you experienced due to the service and facilities that were not acceptable during your stay, such as being uncomfortable due to the smelly bed floor and dirty bed sheet to bad lines. We have taken further action to ensure that this incident does not happen again. The criticism you gave really motivated us to be even better. Once again we apologize for the inconvenience you have experienced and we really hope that Mr/Mrs S*n can visit our Hotel again in the future. Best regards. Palace Hotel Management.
H
Hendri
8.5
/ 10
04 Jun 2024
Location is good, and near of some food and restaurant in front of hotel.
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Accommodation's Reply
06 Jun 2024
Dear visitor, Good afternoon Mr/Mrs Hendri. Our warmest greetings from Palace Hotel Cipanas. Thank you very much for the positive review you have given. We are very happy to hear that you enjoyed your stay at Palace Hotel Cipanas. Your satisfaction is our top priority, and reviews like this really motivate our team to continue providing the best service. We are happy to know that you enjoyed your stay at our hotel. Thank you for taking the time to share this positive experience. We hope to welcome you back to Palace Hotel Cipanas in the future. Don't hesitate to contact us if there is anything we can help you with for your next visit. Sincerely, Palace Hotel Cipanas Management.
MN
Muhammad N. I.
Leisure
8.8
/ 10
25 May 2024
Overall is really good. The slight problem is just the hot water at the shower sometimes doesn't come out and the water that comes out is relatively little, maybe its because the hotel is almost fully occupied at the time. I hope the hotel can improve more.
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Accommodation's Reply
31 May 2024
Dear Visitors, Good afternoon Mr./Ms. Muhammad and. I. Our warmest greetings from Palace Hotel Cipanas. Thank you for taking the time to share your feedback. While I hope that you had a better experience on your visit yesterday, it is from feedback like this that we learn and we will use this to improve. On behalf of the Management of Palace Hotel Cipanas, we thank you because you have chosen Palace Hotel Cipanas as a place to rest with your family. We apologize for the inconvenience you experienced due to services and facilities that were less than acceptable during your stay, such as a jammed shower. We have taken further action to ensure that this incident does not happen again. The criticism that you give really motivates us to be even better. Once again, we apologize for the inconvenience that you have experienced and we really hope that Mr. Muhammad and. L. Can visit our hotel again in the future. Best regards. Palace Hotel Management.
Maria L.
9.4
/ 10
17 Apr 2024
I'm very happy with the room, the room is very big and spacious with big bathroom and big windows. There 's kids playing area and even swimming pool only sadly we don't have much time to try them since we only stayed one night and had to leave early in the morning because we're back to Jakarta.
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s***y
This is a guest profile.
6.5
/ 10
25 Mar 2024
Kebersihan dalam kamar dan kamar mandi lebih ditingkatkan. Karena adanya serangga kecil terbang, keadaan sprei yg robek dan kotor. Kondisi kolam renang yg lantai keramik kuning, air di kolam renang jg kotor. Handuk di kolam renang dlm keadaan lusuh. Anak2 kami tidak dapat berenang bebas karena ada acara karyawan hotel di area kolam renang.
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1 liked this review
Yolan I.
Staycation
8.5
/ 10
06 Feb 2024
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Accommodation's Reply
16 Feb 2024
Good morning, our warm greetings from Palace Hotel Cipanas. Thank you for the good review about our hotel. We are glad that you have enjoyed your visit and we hope to see you again soon. Sincerely, Management Palace Hotel.
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