Royal Hotel & Villa Batu

Resorts
Preferred Partner
Online Check-In Available
8,5
/10

Very Good

2.655 reviews

What Guests Say About Their Stay

Hotel Area (47)
Distance To City Center (42)
Surroundings (40)
Family Friendly (39)
Hayyu A.
8,5
/ 10
The hotel area is very large, but we can park the car near our room so it's easier when loading the luggage. The pool area is also quite spacious. The atmosphere in the hotel area is so cool and comfortable.
Luki E. H.
9,4
/ 10
Spacious room, beautiful, green view, quiet, clean facilities, loved the large swimming pool, friendly staffs. Thanks, we'll come over again. Recommended!
FAJAR NUGROHO
9,4
/ 10
Awesome 😍 Good facilities. Fresh air. Beautiful mountain. Delicious food. Nice swimming pool. It seems like stay at a resort. Wish I could back here again
GEMPA S.
9,1
/ 10
Customer service is good/quick, breakfast is plenty of choice, clean pools and available for kids and adults. The condos are great and recommended for a relaxing event with the family.
Ayunda s.
10,0
/ 10
Hospitality services and tasty food. It was amazing to stay there
In the Area
See Map
Jalan Indragiri 4 Batu , Batu, Batu, Malang, Jawa Timur, Indonesia, 65313

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
note: resort was previously named Royal Hotel and Villa Batu Staying at Royal Hotel & Villa Batu is a good choice when you are visiting Batu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Royal Hotel & Villa Batu

Discover More Places
Jalan Indragiri 4 Batu , Batu, Batu, Malang, Jawa Timur, Indonesia, 65313
Lobby Royal Hotel & Villa Batu
Exterior 2 Royal Hotel & Villa Batu

Discover More About Royal Hotel & Villa Batu

note: resort was previously named Royal Hotel and Villa Batu

Location


Staying at Royal Hotel & Villa Batu is a good choice when you are visiting Batu.

About Royal Hotel & Villa Batu

When staying at a resort, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Royal Hotel & Villa Batu provides a pleasant accommodation for your stay.

From business event to corporate gathering, Royal Hotel & Villa Batu provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Royal Hotel & Villa Batu is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Royal Hotel & Villa Batu, a wonderful accommodation for your family holiday.

Experience a unique stay at the historical building of Royal Hotel & Villa Batu, which you rarely find in other places.

This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Royal Hotel & Villa Batu.

If you plan to have a long-term stay, staying at Royal Hotel & Villa Batu is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Royal Hotel & Villa Batu is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Royal Hotel & Villa Batu exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Royal Hotel & Villa Batu is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at Royal Hotel & Villa Batu.

All facilities in Royal Hotel & Villa Batu

Bar, Cafe and Lounge Royal Hotel & Villa Batu
Bar, Cafe and Lounge
Swimming Pool Royal Hotel & Villa Batu
Swimming Pool
Fitness Center Royal Hotel & Villa Batu
Fitness Center
Functional Hall Royal Hotel & Villa Batu
Functional Hall
Common Space Royal Hotel & Villa Batu
Common Space

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper
  • Porter
  • Tours
  • Wedding service

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Cafe
  • Dining area
  • Early bird breakfast
  • Hot breakfast
  • Late riser breakfast

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Rooftop terrace
  • Smoking area
  • Smoke-free
  • Terrace

Public Facilities

  • Parking
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Things to Do

  • Barbecue
  • Children play area
  • Garden
  • Outdoor pool
  • Pool sun loungers
  • Sauna
  • Spa
  • Sun loungers
  • Poolside bar

Transportation

  • Area shuttle with surcharge
  • Bicycle rental
  • Car rental
  • Secure parking
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Valet parking

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Sports and Recreations

  • Outdoor tennis court
  • Sport courts
  • Tennis

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

Accessibilty

  • Disabled access friendly

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Royal Hotel & Villa Batu

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Royal Hotel & Villa Batu
133
Number of floors in Royal Hotel & Villa Batu
3
Another facilities in Royal Hotel & Villa Batu
Bellhop, Concierge, Doorman, Express check-in, Express check-out

Frequently asked question in Royal Hotel & Villa Batu

What are available facilities at Royal Hotel & Villa Batu?
There are top facilites at Royal Hotel & Villa Batu such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Royal Hotel & Villa Batu?
The standard check-in time at Royal Hotel & Villa Batu is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Royal Hotel & Villa Batu provide breakfast?
Yes, Royal Hotel & Villa Batu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Royal Hotel & Villa Batu

8,5
Very Good

From 2.655 reviews

Provided by travelers on
Cleanliness

8,4

Room Comfort

8,5

Meal

8,4

Location

8,6

Service and Facilites

8,5

People often mention about Royal Hotel & Villa Batu
All
Hotel Area (41)
Ambiance (37)
Staff Friendliness (36)
Bedroom (35)
Distance to City Center (34)
Accessibility (34)
Family Friendly (34)
Room Space (33)
Surroundings (32)
Variety (32)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Royal Hotel & Villa Batu

Number of reviews per page
20
40
Customer reviews
E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,7

/10

Reviewed 2 day(s) ago

overall will come here again.. only the taste of the fried rice is not good enough for hotel standards. that's all.
Translated by Google Icon
See original

Find this review helpful?

A***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA

6,9

/10

Reviewed 4 day(s) ago

Actually the room is already nice, clean, and there's a balcony also. But the air conditioner was so noisy. I didn't sleep well because the AC was noisy and I often woke up. I told the front office and they gave me a solution to call the technician repeatedly and disturb my sleep.

Find this review helpful?

Profile Picture
Sofhie S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8,3

/10

Reviewed 6 day(s) ago

Staycation for 3d2n in superior type, room number: 236. The ambience was warm and cozy. Family friendly, kids friendly. There are animal education facilities such as fish ponds, rabbit cages, chickens, and birds. All building facilities, animals and plants are well maintained, only a few minor ones need restoration, for example: the door latch is rusty, many children's toys in the kids club are broken and dirty, the paint is peeling, the ceramics at the bottom of the swimming pool are yellowing, etc. The only minus is that it is not user friendly. 1. The problem with the shower water not being hot turned out to be only because the faucet marking did not match the actual function (hot and cold were reversed). Note: people who stay at this hotel are not the ones who are here every day, so even though the receptionist has informed us, it is better to make improvements for the long term. For example, re-marking the faucet so that room users are aware. 2. The power outlet is far from the electric kettle, there is no power outlet near the bed. Details in the photo. Hopefully this will be a constructive suggestion.. But overall still fun, will be back another time and try staying in condominium. The hotel staff is very friendly and helpful. Thank you 😊
Read More
Translated by Google Icon
See original
+4

Find this review helpful?

Yan A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8,5

/10

Reviewed 1 week(s) ago

10 minutes from Alun Alun Batu Malang. The room is quite large, there is a dining room and living room. But the building is old, there are 3 TVs, in each room and living room. No Smart TV yet, AC is only in the room. The bathroom is quite clean. Breakfast tastes pretty good. The variations are not too many.
Translated by Google Icon
See original

1 people find it helpful

A***f
icon-origin-TRAVELOKA

8,5

/10

Reviewed 2 week(s) ago

Awesome, thank you, it's fun.
Translated by Google Icon
See original

Find this review helpful?

S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,7

/10

Reviewed 2 week(s) ago

Nice room, nice view. Next time I will come here again. ^_^
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
13 Apr 2025
Dear Mr/Mrs. S***a Greetings from Royal Hotel & Villa Batu On behalf of management, we would like to thank you for your willingness to choose Royal Hotel & Villa Batu during your visit in Batu. Thank you very much for taking your time to share your experience at our hotel and we would like to express our highest appreciation for your great support by choosing our hotel to accommodate your stay. We are so glad that you enjoyed your stay with us. It's our priority to make sure all of our guests feel fully satisfied and happy while staying with us. Thank you again for sharing your experience with all travelers. We really hope to meet and serve you and your Family again in the near future. Hospitality regards, Novita Septiyani Management
A***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8,5

/10

Reviewed 2 week(s) ago

quite ok. only access to each floor is by stairs, no elevator available. quite difficult for parents. the hotel area is very large, consisting of several buildings. the first & second night stayed in different buildings because we ordered different room types. the room is quite spacious, although it looks like an old hotel but everything functions well. There is also a large pool, suitable for those who bring children and family.
Read More
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
13 Apr 2025
Dear Mr/Mrs. A***k Greetings from Royal Hotel & Villa Batu On behalf of management, we would like to thank you for your willingness to choose Royal Hotel & Villa Batu during your visit in Batu. Thank you very much for taking your time to share your experience at our hotel and we would like to express our highest appreciation for your great support by choosing our hotel to accommodate your stay. We are so glad that you enjoyed your stay with us. It's our priority to make sure all of our guests feel fully satisfied and happy while staying with us. Thank you again for sharing your experience with all travelers. We really hope to meet and serve you and your Family again in the near future. Hospitality regards, Novita Septiyani Management
Profile Picture
DEDI P.
icon-origin-TRAVELOKA

9,4

/10

Reviewed 2 week(s) ago

first impression of the Royal Hotel, (*recommended for family or honeymoon stays) Top in terms of Plus: Spacious hotel, amazing view, many facilities, many + delicious food variations, SUITABLE FOR FAMILY because the children's area has many places to play from the spacious Hotel yard, there are animals", swimming pool, kidz zone. minus (-) . rooms that are not soundproof . towels that are quite old (black, dirty) may be time to be replaced, or maybe because the regular room was given a less good one (don't know if the villa room or more is the same or the towels are new maybe) . no elevator (but the stairs are wide and safe) *this is not really a problem . the reception staff is lacking in providing information about available rooms (when we asked on the day when we wanted to stay, we were informed that only deluxe rooms were available, and finally we checked via the online app that there were still superior class rooms available which were cheaper. so I don't know if that's the SOP or it's just the system...) conclusion: COMFORTABLE HOTEL, BEST VIEW, DELICIOUS & VARIED FOOD + Near food places & minimarkets + OK ROOMS *bathrooms have hairdryers. thank you Royal Hotel & Villa Batu *recommendations for staying, don't hesitate, just pay for your order
Read More
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
13 Apr 2025
Dear Mr. Dedi P Greetings from Royal Hotel & Villa Batu On behalf of management, we would like to thank you for your willingness to choose Royal Hotel & Villa Batu during your visit in Batu. Thank you very much for taking your time to share your experience at our hotel and we would like to express our highest appreciation for your great support by choosing our hotel to accommodate your stay. We are so glad that you enjoyed your stay with us. It's our priority to make sure all of our guests feel fully satisfied and happy while staying with us. Thank you again for sharing your experience with all travelers. We really hope to meet and serve you and your Family again in the near future. Hospitality regards, Novita Septiyani Management
J***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 2 week(s) ago

Nice hotel, big with beautiful mountain view. Cleanliness of hotel area and hotel room is maintained. Bed is comfortable and given more than 1 pillow. It's just a shame there is no lift in the hotel, so going up and down from lobby to room still uses stairs. Breakfast is very diverse food. Highly recommended for family vacation.
Read More
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
13 Apr 2025
Dear Mr/Mrs. J***a Greetings from Royal Hotel & Villa Batu On behalf of management, we would like to thank you for your willingness to choose Royal Hotel & Villa Batu during your visit in Batu. Thank you very much for taking your time to share your experience at our hotel and we would like to express our highest appreciation for your great support by choosing our hotel to accommodate your stay. We are so glad that you enjoyed your stay with us. It's our priority to make sure all of our guests feel fully satisfied and happy while staying with us. Thank you again for sharing your experience with all travelers. We really hope to meet and serve you and your Family again in the near future. Hospitality regards, Novita Septiyani Management
Profile Picture
Auwalul M.
icon-Business
Business
icon-origin-TRAVELOKA

8,7

/10

Reviewed 2 week(s) ago

pleasant and comfortable...and in my opinion the items in the room need to be upgraded including the bathroom equipment especially the towels if it's time to change them, because yesterday I got a black towel that was ugly and not worth using but in the end I was allowed to exchange it, the food was okay and delicious...great
Translated by Google Icon
See original

Find this review helpful?

S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8,8

/10

Reviewed 2 week(s) ago

The hotel staff was very friendly and very helpful when we left our stuff behind. He was willing to send the stuff to our house. The service was TOP. Thank you very much....
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
13 Apr 2025
Dear Mr/Mrs. S***a Greetings from Royal Hotel & Villa Batu On behalf of management, we would like to thank you for your willingness to choose Royal Hotel & Villa Batu during your visit in Batu. Thank you very much for taking your time to share your experience at our hotel and we would like to express our highest appreciation for your great support by choosing our hotel to accommodate your stay. We are so glad that you enjoyed your stay with us. It's our priority to make sure all of our guests feel fully satisfied and happy while staying with us. Thank you again for sharing your experience with all travelers. We really hope to meet and serve you and your Family again in the near future. Hospitality regards, Novita Septiyani Management
ninik k.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10,0

/10

Reviewed 2 week(s) ago

The staff is very friendly, the atmosphere is clean and cool, the rooms and facilities are great Next time I will come here again with my family
Translated by Google Icon
See original

Find this review helpful?

i***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,4

/10

Reviewed 3 week(s) ago

Friendly staff, fast check in/check out process, strategic location, complete facilities, very suitable for family vacations (children and seniors can enjoy the facilities), thank you 👍🙏🥰🤩
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
13 Apr 2025
Dear Mr/Mrs. i***a Greetings from Royal Hotel & Villa Batu On behalf of management, we would like to thank you for your willingness to choose Royal Hotel & Villa Batu during your visit in Batu. Thank you very much for taking your time to share your experience at our hotel and we would like to express our highest appreciation for your great support by choosing our hotel to accommodate your stay. We are so glad that you enjoyed your stay with us. It's our priority to make sure all of our guests feel fully satisfied and happy while staying with us. Thank you again for sharing your experience with all travelers. We really hope to meet and serve you and your Family again in the near future. Hospitality regards, Novita Septiyani Management
r***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 3 week(s) ago

friendly staff, good service, all the food is delicious.. when I was there, there was also live music entertainment, recommended.
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
13 Apr 2025
Dear Mr/Mrs. r***n Greetings from Royal Hotel & Villa Batu On behalf of management, we would like to thank you for your willingness to choose Royal Hotel & Villa Batu during your visit in Batu. Thank you very much for taking your time to share your experience at our hotel and we would like to express our highest appreciation for your great support by choosing our hotel to accommodate your stay. We are so glad that you enjoyed your stay with us. It's our priority to make sure all of our guests feel fully satisfied and happy while staying with us. Thank you again for sharing your experience with all travelers. We really hope to meet and serve you and your Family again in the near future. Hospitality regards, Novita Septiyani Management
m***h
icon-origin-TRAVELOKA

8,5

/10

Reviewed 3 week(s) ago

The atmosphere and area of the hotel are very comfortable and clean, the hotel garden is refreshing for the eyes, the swimming pool is large and the water is fresh
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
13 Apr 2025
Dear Mr/Mrs. m***h Greetings from Royal Hotel & Villa Batu On behalf of management, we would like to thank you for your willingness to choose Royal Hotel & Villa Batu during your visit in Batu. Thank you very much for taking your time to share your experience at our hotel and we would like to express our highest appreciation for your great support by choosing our hotel to accommodate your stay. We are so glad that you enjoyed your stay with us. It's our priority to make sure all of our guests feel fully satisfied and happy while staying with us. Thank you again for sharing your experience with all travelers. We really hope to meet and serve you and your Family again in the near future. Hospitality regards, Novita Septiyani Management
A***u
icon-origin-TRAVELOKA

8,7

/10

Reviewed 3 week(s) ago

Booked superior arjuna triple. The location of the room happened to be in the back building, although parking is available in front of the building but it's still quite good if you want to go to the lobby, restaurant and pool especially if it's raining. Effort if gofood goes back and forth to the lobby because this hotel has a very large area. When I first arrived, I couldn't go straight into the room because the cardlock couldn't be used even though I had already gone to the back building, there were no officers on standby there, there was only a telephone at the front but it couldn't be used because of the crackling sound, fortunately a neighbor offered to call the reception from his room. The wifi couldn't be used, the signal was unstable, maybe because of the high traffic during the peak season of Eid. The toilet was clean and complete with a hairdryer, but be careful, the floor was slippery and the towels were a bit dull (the bath mat was whiter than the towels), or was it really gray, sorry if I'm wrong. FYI, the entire area of this hotel has many stairs so you have to be aware for the elderly and toddlers. for facilities very nice. there is a spa, a large pool, indoor and outdoor playgrounds, a mini zoo. There is also a sports field but minus the gym room. The breakfast menu was unexpected, there were so many variants and all the taste was not canned. Entering the restaurant at 8:30, there were already several menus that were finished but there were still many that were still available (I didn't get to try them all because my stomach couldn't fit).
Read More
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
13 Apr 2025
Dear Mr/Mrs. A***u Greetings from Royal Hotel & Villa Batu On behalf of management, we would like to thank you for your willingness to choose Royal Hotel & Villa Batu during your visit in Batu. Thank you very much for taking your time to share your experience at our hotel and we would like to express our highest appreciation for your great support by choosing our hotel to accommodate your stay. We are so glad that you enjoyed your stay with us. It's our priority to make sure all of our guests feel fully satisfied and happy while staying with us. Thank you again for sharing your experience with all travelers. We really hope to meet and serve you and your Family again in the near future. Hospitality regards, Novita Septiyani Management
Yuliana A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10,0

/10

Reviewed 3 week(s) ago

love to staycation here. the ambience is great. will be coming back.

Find this review helpful?

Accommodation's Reply
13 Apr 2025
Dear Mrs. Yuliana A Greetings from Royal Hotel & Villa Batu On behalf of management, we would like to thank you for your willingness to choose Royal Hotel & Villa Batu during your visit in Batu. Thank you very much for taking your time to share your experience at our hotel and we would like to express our highest appreciation for your great support by choosing our hotel to accommodate your stay. We are so glad that you enjoyed your stay with us. It's our priority to make sure all of our guests feel fully satisfied and happy while staying with us. Thank you again for sharing your experience with all travelers. We really hope to meet and serve you and your Family again in the near future. Hospitality regards, Novita Septiyani Management
M***z
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8,7

/10

Reviewed 3 week(s) ago

Very spacious hotel and villa. Many outdoor activities that are kids friendly.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
13 Apr 2025
Dear Mr/Mrs. M***z Greetings from Royal Hotel & Villa Batu On behalf of management, we would like to thank you for your willingness to choose Royal Hotel & Villa Batu during your visit in Batu. Thank you very much for taking your time to share your experience at our hotel and we would like to express our highest appreciation for your great support by choosing our hotel to accommodate your stay. We are so glad that you enjoyed your stay with us. It's our priority to make sure all of our guests feel fully satisfied and happy while staying with us. Thank you again for sharing your experience with all travelers. We really hope to meet and serve you and your Family again in the near future. Hospitality regards, Novita Septiyani Management
H***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 3 week(s) ago

Clean hotel, varied food, friendly staff, location close to many food stalls and souvenir shops.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
13 Apr 2025
Dear Mr/Mrs. H***k Greetings from Royal Hotel & Villa Batu On behalf of management, we would like to thank you for your willingness to choose Royal Hotel & Villa Batu during your visit in Batu. Thank you very much for taking your time to share your experience at our hotel and we would like to express our highest appreciation for your great support by choosing our hotel to accommodate your stay. We are so glad that you enjoyed your stay with us. It's our priority to make sure all of our guests feel fully satisfied and happy while staying with us. Thank you again for sharing your experience with all travelers. We really hope to meet and serve you and your Family again in the near future. Hospitality regards, Novita Septiyani Management
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6,6

/10

Reviewed 3 week(s) ago

When checking in, the receptionist did not inform the hotel rules like other hotels I have visited. The TDK card was accidentally lost and...replace it 100k 😱 where the card is only plain white without the hotel name. The room was booked double but given twin single beds, gosh how come a husband and wife sleep in separate beds... in the end the mattresses were put together. After that it turned out that under the mattress was dirty, not swept, finally I called the receptionist to ask for a mop to clean it myself 🤣 there is a balcony but what's the point of a balcony if the floor is dirty like it's never been swept 😰 the room is dim, my suggestion is to provide white lights and also for the path to the hotel room all yellow lights so it seems like this hotel is very scary in the afternoon to night 😱😱😱 the room and restaurant have flies, I don't know why 🤣🤣🤣 for me just 1x is enough stay here hehehee ....
Read More
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
13 Apr 2025
Dear Mr/Mrs. S***i Warm Greetings from Royal Hotel & Villa Batu Thank you for choosing Royal Hotel & Villa Batu and sharing your review about our hotel. We deeply regret that the experience at our hotel did not meet your expectations. We will always try to make our service better in the future. We look forward to welcome you back at Royal Hotel & Villa Batu. Hospitality Regards, Novita Septiyani Management  
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Royal Hotel & Villa Batu

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.