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Serela Cihampelas

Name: Serela Cihampelas
Address: Jalan Cihampelas No. 147 , Cihampelas, Bandung, Jawa Barat, Indonesia, 40131, Jalan Cihampelas No. 147, Jawa Barat, 40131, Indonesia
Rating: 8.3

Hotels

Preferred Partner

8,2

/10

Very Good

5.298 reviews

What Guests Say About Their Stay

Staff Friendliness (63)

Surroundings (59)

Accessibility (55)

Distance To City Center (53)

SEPTRIANA

10,0

/ 10

A really perfect place to stay.. and the Cihampelas Walk is right in the corner... really love it..!!

Shifa a.

9,4

/ 10

Nice location, nice services, nice breakfast

Irwan P.

8,5

/ 10

great location, clean and comfort

RAJIV K. R.

9,4

/ 10

A very nice Kagum hotel is near airport only 60,000rupiah. Location is perfect for those who love shopping just opposite of Cihampelas Mall. Hotel is clean with friendly front office girls who always serve you with a smile. Room is clean and comfortable. Keep up the good work and I will be back again soon. Thank you

Hasan

8,5

/ 10

Great location, clean hotel, lack of parking lot.

In the Area

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Jalan Cihampelas No. 147 , Cihampelas, Bandung, Jawa Barat, Indonesia, 40131

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named Serela Cihampelas Hotel Serela Cihampelas is located in area / city Cihampelas. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Serela Cihampelas

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Jalan Cihampelas No. 147 , Cihampelas, Bandung, Jawa Barat, Indonesia, 40131

Discover More About Serela Cihampelas

note: hotel was previously named Serela Cihampelas Hotel

Location

Serela Cihampelas is located in area / city Cihampelas.

About Serela Cihampelas

Are you a shopaholic? Staying at Serela Cihampelas will surely spoil you for numerous shopping centers nearby.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Serela Cihampelas.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Serela Cihampelas exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Serela Cihampelas is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Serela Cihampelas is the right place to stay.

All facilities in Serela Cihampelas

Functional Hall

Common Space

Lobby

CleanAccommodation

Exterior

Public Facilities

Parking
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
Front desk
24-hour Receptionist
24-hour security
Laundry service
Multilingual staff
Newspaper in lobby

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Shops
Supermarket

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Shower
TV

Business Facilities

Business center
Meeting facilities
Projector

Food and Drinks

Restaurant with AC
Buffet breakfast

General

AC
Non-smoking room

Things to Do

Massage

Transportation

Valet parking

Connectivity

Free WiFi

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Accommodation Policy & General Information in Serela Cihampelas

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

Please bring your voucher and valid ID upon check in Check in Time on 02.00 PM

Additional Policy

Please bring your voucher and valid ID upon check in
Check in Time on 02.00 PM

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Serela Cihampelas	80
Number of floors in Serela Cihampelas	7
Another facilities in Serela Cihampelas	24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Serela Cihampelas

What are available facilities at Serela Cihampelas?

There are top facilites at Serela Cihampelas such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Serela Cihampelas?

The standard check-in time at Serela Cihampelas is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Serela Cihampelas provide breakfast?

Yes, Serela Cihampelas provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Serela Cihampelas

Overall Ratings & Reviews Serela Cihampelas

Traveloka (5.298)

8,2

Very Good

From 5.298 reviews

Provided by travelers on

Cleanliness

8,0

Room Comfort

8,1

Meal

8,0

Location

8,8

Service and Facilites

8,3

People often mention about Serela Cihampelas

All

Bedroom (61)

Ambiance (59)

Bathroom (59)

Accessibility (58)

Staff Friendliness (58)

Distance to City Center (55)

Surroundings (54)

Room Space (44)

Taste (41)

Check-in/out Time (36)

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Traveler Reviews Serela Cihampelas

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Customer reviews

S***a

Business

8,7

/10

Reviewed 3 day(s) ago

The staff was very friendly but the room is a little bit old. They should repair the room.

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N***i

Business

9,7

/10

Reviewed 4 day(s) ago

Overall the hotel is highly recommended, the car park is not very spacious & near a busy traffic area

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N***i

Business

9,7

/10

Reviewed 4 day(s) ago

Overall the hotel is highly recommended, the car park is not very spacious & near a busy traffic area

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N***i

Business

9,7

/10

Reviewed 4 day(s) ago

Overall the hotel is highly recommended, the car park is not very spacious & near a busy traffic area

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Muhammad D.

Leisure

10,0

/10

Reviewed 6 day(s) ago

Access to everywhere is easy and service is good.

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Muhammad D.

Leisure

10,0

/10

Reviewed 6 day(s) ago

hotel close to mall and center by by

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Muhammad D.

Leisure

10,0

/10

Reviewed 6 day(s) ago

Great service and close to the mall.

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i***u

8,5

/10

Reviewed 7 day(s) ago

Nice short gateway experience when we were on holiday Eid Fitri. Keep it up for the services.

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s***i

Leisure

6,2

/10

Reviewed 2 week(s) ago

the hotel room was dirty as if it hadn't been cleaned for a long time..it smelled really musty. moreover the carpet was dirty and dusty..I asked to change rooms but they said it was full. Even upgrading the room was not possible. I was placed in the very end room next to a warehouse or something..it was scary at night and I had trouble sleeping. This is the first time I've stayed in a hotel and didn't take a shower..and preferred to take a shower at another hotel. Please improve the cleanliness of the room. It's a shame that the location is good but the room is not clean.

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Toguan F. M.

Leisure

9,4

/10

Reviewed 2 week(s) ago

Eid Holiday Thursday-Saturday / April 2025. Check in at 12.30 can directly enter with a request on the upper floor and the requested facilities that they fulfill, great isn't it.. Everything is satisfying and fun by entering the Ciwalk mall area, only doing 2 somersaults directly until 😆😆. Success is getting better, progressing and happy for all the Serela Cihampelas Bdg crew, God bless all.

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2 people find it helpful

andi m. w.

10,0

/10

Reviewed 2 week(s) ago

Overall it's good, only the parking area should be expanded.

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2 people find it helpful

adika c.

8,8

/10

Reviewed 2 week(s) ago

A comfortable hotel as a stopover if you want to focus on sightseeing in the city of Bandung. The only weakness of this hotel is the inadequate parking. Overall, if asked whether or not to come back, the answer is definitely back for the affordable price and comfortable room. Plus, the security is ready to help with valet parking.

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2 people find it helpful

T***y

8,4

/10

Reviewed 2 week(s) ago

the food is more varied..yeah but it's ok the atmosphere is ok..the service is also ok..

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1 people find it helpful

Y***o

8,4

/10

Reviewed 3 week(s) ago

Overall it's comfortable, just that I feel the food is still lacking.

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r***o

Leisure

9,1

/10

Reviewed 3 week(s) ago

the downside is that parking is limited when it's busy. So yesterday I was at the hotel's valley and parked at the 24-hour Indomart right next to the hotel. The room has been upgraded, now it's no longer carpeted so the room is cleaner. It's just that yesterday there was a problem with the exhaust not turning on, but the technician quickly fixed it immediately

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a***f

Leisure

5,7

/10

Reviewed 3 week(s) ago

Dirty bedroom. Even dirtier bathroom. Balcony door can't be locked. Not recommended anymore.

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Teti Y.

Leisure

9,7

/10

Reviewed 3 week(s) ago

the atmosphere is comfortable, the location is strategic, close to Ciwalk

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A***s

Leisure

10,0

/10

Reviewed 3 week(s) ago

friendly service... very comfortable.. clean.. the restaurant food is also..suitable for the palate.

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1 people find it helpful

M***a

8,6

/10

Reviewed 3 week(s) ago

strategic location, if you want to look for food and souvenirs, just go in front of the hotel. If you want to go to the mall, just go across, if you want to go to Indomart, just go next door. Only the facilities in the room are lacking, especially the bathroom, it needs renovation, the sink is leaking. The rest is okay

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1 people find it helpful

R***n

Staycation

8,4

/10

Reviewed 3 week(s) ago

The hotel location is strategic, just cross to Ciwalk, the parking is a bit lacking and the hotel rooms are dirty and dusty

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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