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Serela Merdeka
Hotels
Preferred Partner
8,2
/10
Very Good
5.444 reviews
What Guests Say About Their Stay
Distance To City Center (59)
Staff Friendliness (35)
Accessibility (32)
Ambiance (27)
Kartika D. P.
9,4
/ 10
it was our 5th staycation here, we always satisfied everytime stay in Serela Merdeka. The room is fine, the bathroom is clean, the various & yummy breakfast. And the big point why we choose Serela merdeka is walking distance from public area such as mall, shopping center, mosque, park, hospital etc. See you again Serelaπ
nabila h. a.
9,7
/ 10
The best hotel to stay with the best price and the best location in the center of bandung. BEC is just a few meter walking and so does BIP, with the best baso, mie ayam in front of the hotel
Rindang M. V.
10,0
/ 10
Cozy place in central Bandung.
elida y.
8,5
/ 10
Comfy place to stay near mall and shopping centre
Albertus D. W.
8,5
/ 10
Great experience with Serela Hotel Merdeka.
In the Area
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Jl. Purnawarman No. 23 Bandung, Dago, Bandung, Jawa Barat, Indonesia, 40111
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Serela Merdeka
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What's around Serela Merdeka
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Jl. Purnawarman No. 23 Bandung, Dago, Bandung, Jawa Barat, Indonesia, 40111
Discover More About Serela Merdeka
note: hotel was previously named Serela Merdeka Bandung
Location
Staying at Serela Merdeka is a good choice when you are visiting Dago.
About Serela Merdeka
Are you a shopaholic? Staying at Serela Merdeka will surely spoil you for numerous shopping centers nearby.
From business event to corporate gathering, Serela Merdeka provides complete services and facilities that you and your colleagues need.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Serela Merdeka.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Serela Merdeka exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Serela Merdeka is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Serela Merdeka is the right place to stay.
All facilities in Serela Merdeka
Fitness Center
Functional Hall
Lobby
CleanAccommodation
Exterior
Hotel Services
- Bellhop
- Welcoming drinks
- Express check-out
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Restaurant
- Safety deposit box
- WiFi in public area
In-room Facilities
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
General
- AC
- Banquet
- Non-smoking room
- Smoking area
Transportation
- Airport transfer
- Secure parking
- Valet parking
Food and Drinks
- Restaurant with AC
- Breakfast
- Buffet breakfast
Things to Do
- Massage
- Spa
Business Facilities
- Meeting facilities
- Projector
Nearby Facilities
- ATM/Banking
- Supermarket
Kids and Pets
- Babysitting
Connectivity
- LAN Internet
Shuttle Service
- Airport transfer
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Serela Merdeka
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
Please bring your voucher and valid ID upon check in Check in Time on 02.00 PM
Additional Policy
Please bring your voucher and valid ID upon check in
Check in Time on 02.00 PM
Check in Time on 02.00 PM
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Serela Merdeka | 80 |
Number of floors in Serela Merdeka | 6 |
Another facilities in Serela Merdeka | Bellhop, Welcoming drinks, Express check-out, 24-hour Receptionist, 24-hour security |
Frequently asked question in Serela Merdeka
What are available facilities at Serela Merdeka?
There are top facilites at Serela Merdeka such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Serela Merdeka?
The standard check-in time at Serela Merdeka is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Serela Merdeka provide breakfast?
Yes, Serela Merdeka provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Serela Merdeka
Traveloka (5.444)
8,2
Very Good
From 5.444 reviews
Provided by travelers on
Cleanliness
8,1
Room Comfort
8,0
Meal
7,8
Location
8,6
Service and Facilites
8,1
People often mention about Serela Merdeka
All
Bedroom (49)
Distance to City Center (48)
Bathroom (44)
Ambiance (40)
Staff Friendliness (37)
Taste (33)
Accessibility (28)
Room Space (28)
Variety (25)
Check-in/out Time (23)
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Traveler Reviews Serela Merdeka
Number of reviews per page
20
40
Customer reviews
P***a
7,2
/10
Reviewed 3 day(s) ago
The staff is friendly but the toilet flush was an error twice and the cleanliness of the bathroom water needs to be improved.
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D***a
Leisure
8,5
/10
Reviewed 5 day(s) ago
Overall ok. Old hotel carpet is old. Not very clean.
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A***i
Business
9,4
/10
Reviewed 2 week(s) ago
Yes, the point is that the location is representative, in the middle of Bandung city & close to everywhere you want to go
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ANNISYA M.
Leisure
9,7
/10
Reviewed 2 week(s) ago
For a 3-star hotel, it's pretty good. Access from the station is close, only 5 minutes (if there's no traffic jam). Near becak, got a broken water heater, but it was quickly replaced. Great π
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1 people find it helpful
S***o
Transit
8,0
/10
Reviewed 2 week(s) ago
2x stayed in Serela, the water was always off
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1 people find it helpful
ahmad y.
Leisure
10,0
/10
Reviewed 3 week(s) ago
I read some negative reviews, but when I checked in, it was really clean and tidy ππππ
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F***n
8,5
/10
Reviewed 3 week(s) ago
Second time staying here.
1. The location is still in the city center but a bit troublesome because the road in front of the hotel is one way.
2. The service is quite adequate, very safe.
3. The facilities are indeed lacking for those looking for a swimming pool, including minimal for me, especially the vehicle parking.
4. Breakfast is quite varied and fits my taste.
5. Complete bathroom amenities (shampoo, soap, toothbrush + toothpaste).
6. The TV signal is a bit disturbed, it often disappears suddenly, fortunately I don't really need a TV.
7. The wifi is slow.
8. Entering the room smells of cigarettes even though I ordered a non-smoking room.
This second stay was a bit disappointing, actually different from the first experience. A bit unlucky.
Overall, all the shortcomings are no problem for me except for point 8, it's really that comfortable with Serela Merdeka. For other advantages, please feel and tell us yourself.
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1 people find it helpful
D***i
Leisure
6,5
/10
Reviewed 3 week(s) ago
Yesterday I stayed 3 days 2 nights at this hotel, when I entered the room the smell was really unpleasant like a room that had not been used for a long time, the carpet was really dirty, the small pillows with yellow sheets had stains like someone else's but the pillowcases were not changed, the bathroom flash in the morning couldn't be turned on at what time, the AC wasn't cold enough, even though breakfast was already at 8, a lot of food had run out and the tea had run out and it took a long time to get refills and the spoon cloths weren't very clean so I couldn't eat.. at least the room had an air freshener so when I entered the room the scent was fresh and not musty, maybe it was from the carpet too which was really dirty and had lots of stains too.. and for the wifi yesterday it didn't work at all, it was connected but there was no internet network π€¦π€¦π€¦
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1 people find it helpful
N***a
5,3
/10
Reviewed 3 week(s) ago
Udah nunggu lama, kamar tidak sesuai. Pelayanan tidak memuaskan.
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A***i
Leisure
6,1
/10
Reviewed 3 week(s) ago
Not worth the price. Had to wait for breakfast? You've got to be kidding me! This is the most awful thing.
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S***i
Leisure
7,2
/10
Reviewed 4 week(s) ago
The staff is nice, but the room is a bit stuffy because it's small, and the carpet is shabby, the AC isn't cold, breakfast varies π
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1 people find it helpful
D***a
Staycation
7,8
/10
Reviewed 7 week(s) ago
I had a disappointing stay at this hotel. The building and rooms felt quite shady, with wallpaper and furniture showing clear signs of neglect and lack of maintenance, not mentioning the dirty carpet.:(The TV kept pausing and playing on its own, which was frustrating. The hot water didn't work, and despite calling twice, the technician just mentioned that the gas was being set up. Why not always on? We also booked sahoor upon check-in and confirmed it to be served in our room. However, when I called again at 3:30 AM, it still wasn't delivered. By 4 AM, we had to go downstairs to the restaurant and wait, which was really inconvenient. For the price, I expected much better. There are definitely other hotels at this price point that offer a far better experience.
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3 people find it helpful
I***a
8,8
/10
Reviewed 7 week(s) ago
As for the service, it's good but there are some things that make it a little uncomfortable, the toilet flush button is stuck so it's hard to flush and the room is not soundproof so you can hear the voices of people passing by and children running around in front of the room. Other than that, it's okay, the food is also delicious π
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2 people find it helpful
B***i
8,5
/10
Reviewed 7 week(s) ago
It's good but there's something missing a bit hehe
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1 people find it helpful
Y***i
Staycation
10,0
/10
Reviewed 8 week(s) ago
Comportable hotel for family staycation
2 people find it helpful
i***a
Business
8,7
/10
Reviewed 9 week(s) ago
With that price, it's enough, both the size of the hotel room and the food, only the drink dispenser was broken. I stayed there for 2 days, I thought the dispenser in the restaurant would be fixed. But it looks like it's been broken for a long time
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4 people find it helpful
A***s
Staycation
10,0
/10
Reviewed 9 week(s) ago
The staff was friendly, although I did check in at 2 am.
2 people find it helpful
A***n
Business
5,9
/10
Reviewed 10 week(s) ago
Very bad, toilet is broken, water tap is broken, several times the staff tried to enter the room without permission using the hotel card access as a reason for checking, it is not safe to leave things in the room
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1 people find it helpful
S***h
Leisure
7,3
/10
Reviewed 11 week(s) ago
1. Broken door (if you want to enter the room you have to ask the staff for help, and it turns out that something is on fire? How can it be rented? Finally the room was fixed when we were in the room and it was not rightππ. 2. The closet is old, even the flush is really loose. 3. The shower is problematic, can't activate the top shower or the cable shower because they turn on at the same time. 4. The TV can't even be pressed normally, so you have to call the staff / have to squat so that it hits the sensorππ. 5. The food πππππ. Omg full πππππ
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3 people find it helpful
FK
Furi K.
8,8
/10
Reviewed 11 week(s) ago
It's really fun to be able to gather with family and it's close to the mall.
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2 people find it helpful
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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