Shangri-La Surabaya

Hotels
8,7
/10

Very Good

2.068 reviews

What Guests Say About Their Stay

Staff Friendliness (47)
Ambiance (42)
Bedroom (41)
Room Space (38)
Lulu K. N.
8,5
/ 10
Excellent short stay, perfect and clean room with very warm team. Highly recommended
Desy Jade Natasha
9,7
/ 10
Five stars for the service, room, facility, etc always be my recommendation hotel in surabaya.
Febi S.
10,0
/ 10
Living up the Shangri-La's tradition! Convenient, Luxury weekend stay with your family, with the kind hoteliers, can't ask for more! Certainly will give more than 5 stars if there's any options to it.
Alfonsus K. L. L.
9,7
/ 10
Great staff, perfect cleanliness.
Novee
8,5
/ 10
Really comfort, excellent, cozy, amazing place
In the Area
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Jalan May. Jend Sungkono 120, Sawahan, Surabaya, Jawa Timur, Indonesia, 60256

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Shangri-La Surabaya is a hotel in a good neighborhood, which is located at Sawahan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Shangri-La Surabaya

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Jalan May. Jend Sungkono 120, Sawahan, Surabaya, Jawa Timur, Indonesia, 60256
Lobby Shangri-La Surabaya
Lobby 2 Shangri-La Surabaya

Discover More About Shangri-La Surabaya

About Shangri-La Surabaya

Shangri-La Surabaya is a luxurious hotel nestled in the heart of East Java, Indonesia. Known for its stunning architecture and world-class amenities, this hotel offers a perfect blend of comfort and elegance. With its strategic location, guests can easily access various attractions, making it an ideal choice for both leisure and business travelers. The hotel features beautifully designed rooms and suites that provide breathtaking views of the city skyline and the surrounding landscapes. Each room is equipped with modern amenities, ensuring a comfortable stay for all guests.

One of the standout features of Shangri-La Surabaya is its commitment to exceptional service. The staff is trained to provide personalized attention, ensuring that every guest feels valued and cared for. Whether you need assistance with your luggage or recommendations for local attractions, the friendly staff is always ready to help. The hotel also boasts a range of dining options, from casual cafes to fine dining restaurants, offering a variety of cuisines that cater to all tastes.

For those looking to unwind, the hotel offers a luxurious spa and wellness center, where guests can indulge in rejuvenating treatments and therapies. The outdoor swimming pool is another highlight, providing a serene environment to relax and soak up the sun. Additionally, the hotel features well-equipped fitness facilities, allowing guests to maintain their workout routines while traveling.

Shangri-La Surabaya is not just a place to stay; it’s an experience that combines luxury, comfort, and convenience. With its elegant ambiance and top-notch facilities, it’s no wonder that this hotel is a preferred choice for travelers visiting Surabaya. Whether you’re in town for business or leisure, Shangri-La Surabaya promises an unforgettable stay that will leave you wanting to return.

Why You Should Stay at Shangri-La Surabaya

Choosing Shangri-La Surabaya for your stay means opting for unparalleled luxury and comfort. The hotel’s prime location allows easy access to the city’s major attractions, shopping districts, and business centers. Guests can enjoy spacious rooms with modern decor and amenities, ensuring a restful night’s sleep. The hotel’s commitment to service excellence means that every need is anticipated and met, making your stay as enjoyable as possible.

Best Time to Stay at Shangri-La Surabaya

The best time to visit Shangri-La Surabaya is during the dry season, which typically runs from April to October. During these months, the weather is pleasant, making it ideal for exploring the city and its attractions. However, if you prefer fewer crowds, consider visiting during the shoulder months of March and November. Regardless of when you choose to visit, Shangri-La Surabaya offers a welcoming atmosphere year-round.

Transportation and Accessibility

Access to the Airport

Shangri-La Surabaya is conveniently located approximately 30 minutes from Juanda International Airport, making it easily accessible for travelers. The hotel offers airport transfer services, ensuring a hassle-free arrival and departure experience. Taxis and ride-sharing services are also readily available, providing additional options for guests.

Public Transportation

For those who prefer public transportation, Surabaya has a well-connected network of buses and taxis. The hotel is situated near major bus routes, allowing guests to explore the city with ease. Additionally, the hotel staff can assist in arranging transportation for day trips or excursions, ensuring that you can make the most of your time in Surabaya.

Unique Facilities at Shangri-La Surabaya

1. Luxurious Spa and Wellness Center

The hotel features a state-of-the-art spa that offers a range of treatments designed to rejuvenate and relax. From traditional Indonesian massages to modern wellness therapies, guests can indulge in a variety of services that promote relaxation and well-being.

2. Outdoor Swimming Pool

The outdoor swimming pool is a perfect spot for guests to unwind. Surrounded by lush gardens, it provides a tranquil escape from the hustle and bustle of the city. Whether you want to take a refreshing dip or lounge by the poolside, this facility is a highlight of the hotel.

3. Fitness Center

For fitness enthusiasts, the hotel offers a fully equipped fitness center with modern exercise equipment. Guests can maintain their workout routines while enjoying stunning views of the city from the gym.

Nearby Attractions at Shangri-La Surabaya

1. Tugu Pahlawan (Heroes Monument)

Located just 5 km from Shangri-La Surabaya, Tugu Pahlawan is a significant landmark commemorating the heroes of the Indonesian struggle for independence. The monument is surrounded by a beautiful park, making it a great place for a leisurely stroll and to learn about the country’s history.

2. Surabaya Zoo

Approximately 6 km from the hotel, Surabaya Zoo is one of the oldest zoos in Southeast Asia. It houses a diverse range of animals and offers educational programs for visitors. It’s a perfect family-friendly attraction where you can spend a day exploring the wildlife.

3. House of Sampoerna

Just 4 km away, the House of Sampoerna is a fascinating museum that showcases the history of Indonesia’s clove cigarette industry. Visitors can take guided tours to learn about the production process and the cultural significance of this unique product.

4. Surabaya Grand Mosque

Located about 3 km from the hotel, the Surabaya Grand Mosque is one of the largest mosques in Indonesia. Its stunning architecture and serene atmosphere make it a must-visit for those interested in cultural and religious sites.

5. Ciputra Waterpark

For a fun-filled day, Ciputra Waterpark is approximately 10 km from Shangri-La Surabaya. It’s one of the largest water parks in Southeast Asia, featuring thrilling water slides, lazy rivers, and wave pools, making it a perfect destination for families.

6. Surabaya Plaza Shopping Mall

Just 2 km away, Surabaya Plaza is a popular shopping destination offering a variety of local and international brands. It’s a great place to shop for souvenirs, enjoy a meal, or simply relax in a vibrant atmosphere.

7. Kenjeran Beach

Located about 8 km from the hotel, Kenjeran Beach is a beautiful coastal area where visitors can enjoy stunning sunsets and a variety of water activities. It’s a great spot for relaxation and enjoying the natural beauty of East Java.

8. Monumen Kapal Selam (Submarine Monument)

Approximately 6 km from Shangri-La Surabaya, the Submarine Monument is a unique attraction that features a retired Russian submarine. Visitors can explore the submarine and learn about its history, making it an interesting stop for history buffs.

9. Jembatan Merah (Red Bridge)

About 5 km from the hotel, Jembatan Merah is an iconic bridge that holds historical significance in Surabaya. It’s a great place to take photos and learn about the city’s past.

10. Suroboyo Carnival Park

Located around 7 km from Shangri-La Surabaya, Suroboyo Carnival Park is an amusement park that offers a variety of rides and entertainment options. It’s a fun destination for families and thrill-seekers alike.

Tips and Tricks for Staying at Shangri-La Surabaya

Tips During Your Stay

To make the most of your stay at Shangri-La Surabaya, consider booking a room with a city view for a stunning backdrop. Don’t hesitate to ask the staff for local recommendations; they are knowledgeable and eager to help. Also, take advantage of the hotel’s concierge services to arrange transportation or tours.

Tips for Enjoying Hotel Facilities

Make sure to explore the hotel’s dining options. Each restaurant offers a unique culinary experience, so try to sample different cuisines during your stay. Additionally, don’t miss out on the spa services; they are a perfect way to unwind after a day of exploring the city.

Why Book Shangri-La Surabaya on Traveloka

Extensive Accommodation Options

When you book Shangri-La Surabaya through Traveloka, you gain access to a wide range of accommodation options. Whether you’re looking for a luxurious suite or a cozy room, Traveloka has you covered. The platform offers various choices that cater to different budgets and preferences, ensuring you find the perfect stay.

Easy and Flexible Payment Options

Traveloka provides easy and flexible payment options, allowing you to choose convenience with Pay at Hotel. This feature lets you save even more with PayLater, making your booking experience hassle-free and budget-friendly.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program. This program allows you to earn amazing benefits and special perks, enhancing your travel experience and providing additional value for your bookings.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at Shangri-La Surabaya. These reviews provide valuable insights and help you make informed decisions about your stay, ensuring you choose the best accommodation for your needs.

With all these advantages, there’s no reason not to choose Shangri-La Surabaya for your next trip. Booking hotel now via Traveloka and enjoy an unforgettable holiday experience!

All facilities in Shangri-La Surabaya

Bar, Cafe and Lounge Shangri-La Surabaya
Bar, Cafe and Lounge
Swimming Pool Shangri-La Surabaya
Swimming Pool
Entertainment Facility Shangri-La Surabaya
Entertainment Facility
Fitness Center Shangri-La Surabaya
Fitness Center
Functional Hall Shangri-La Surabaya
Functional Hall

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Dining area
  • Fullboard with drinks
  • Gala dinner
  • Nightclub
  • Poolside bar
  • Bar
  • Set menu dinner
  • Set menu lunch
  • Dietary menu
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby
  • Porter
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Children play area
  • Entertainment for children
  • Fitness center
  • Garden
  • Health club
  • Hot tub
  • Massage
  • Outdoor pool
  • Sauna
  • Spa
  • TV lounge

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Hair salon
  • Shops

Sports and Recreations

  • Aerobics
  • Fitness center
  • Outdoor tennis court
  • Table tennis
  • Tennis

Business Facilities

  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities

Transportation

  • Car rental
  • Shopping center shuttle
  • Valet parking (surcharge)

Accessibilty

  • Disabled access friendly
  • Accessible parking
  • Wheelchair accessible

Kids and Pets

  • CRIBS
  • Highchairs

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Shangri-La Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Shangri-la always aims to ensure fair and transparent pricing. To this end our room rates are adjusted based on the number of guests occupying a room. This ensures that single travelers are charged proportionately less than two guests. We look forward to welcoming you to Shangri-la Hotel, Surabaya.
Get FB dining credit at IDR 100,000 net per stay for staying at Deluxe Room valid from stay 22 April 2025 - 30 June 2025

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Shangri-La Surabaya
380
Number of floors in Shangri-La Surabaya
17
Another facilities in Shangri-La Surabaya
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in Shangri-La Surabaya

What are available facilities at Shangri-La Surabaya?
There are top facilites at Shangri-La Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Shangri-La Surabaya?
The standard check-in time at Shangri-La Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Shangri-La Surabaya provide breakfast?
Yes, Shangri-La Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Shangri-La Surabaya

8,7
Very Good

From 2.068 reviews

Provided by travelers on
Cleanliness

9,1

Room Comfort

9,0

Meal

8,7

Location

8,9

Service and Facilites

8,9

People often mention about Shangri-La Surabaya
All
Staff Friendliness (33)
Ambiance (29)
Bedroom (29)
Bathroom (28)
Room Space (27)
Hotel Area (26)
Taste (23)
Family Friendly (22)
Soundproof (21)
Variety (21)
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Traveler Reviews Shangri-La Surabaya

Number of reviews per page
20
40
Customer reviews
a***e
icon-origin-TRAVELOKA

9,1

/10

Reviewed 4 day(s) ago

Property is not so new, but still very well maintained. Staff is friendly from bell boy, check-in, to the gym staff. Bonus tip, each room comes with complimentary 1 hour tennis court use. A little minus point for somewhat inconvenient parking. It is not directly connected to the main building, have to walk through the ballroom for access.
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Andi H.
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Leisure
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10,0

/10

Reviewed 2 week(s) ago

Hotel with strategic location. Rooms are very clean. Staff are very friendly and helpful. Many facilities especially for children.
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R***d
icon-Leisure
Leisure
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10,0

/10

Reviewed 2 week(s) ago

Friendly hotel staff very helpful in check in and check out process
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A***i
icon-origin-TRAVELOKA

10,0

/10

Reviewed 3 week(s) ago

Friendly staff, please keep it up. Good atmosphere
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N***r
icon-origin-TRAVELOKA

10,0

/10

Reviewed 9 week(s) ago

🌙 Last Night in Surabaya – Staying at Shangri-La! 🏨✨ Our final night in Surabaya, and what better way to end this trip than at Shangri-La Surabaya! From the surprise cake yesterday to the entire experience, I can sum it up in one sentence – this hotel has incredibly attentive staff! 💯👏 Great job, team! Besides the top-notch service, the hotel has so many beautiful OOTD spots! 📸✨ But since we traveled light, we couldn’t take full advantage of this spacious and elegant hotel – maybe next time? Hehe 😆 Our experience aligns with other guests’ reviews praising Shangri-La Surabaya for its hospitality and professionalism. One guest shared, “The staff were incredibly welcoming, and check-in was smooth and quick—truly a five-star experience!” (TripAdvisor) It’s been an amazing hotel hopping & shopping hopping adventure, and Surabaya, you did not disappoint! Until next time! 💙 #ShangriLaSurabaya #HotelHopping #ShoppingHopping #AttentiveService #TravelCaraSendiri #LastNightInSurabaya
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R***o
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Leisure
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10,0

/10

Reviewed 11 week(s) ago

Very happy holiday with app
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1 people find it helpful

Accommodation's Reply
13 Feb 2025
Dear Valued Guests Thank you for sharing your wonderful review and rating. We are delighted to hear that you had an enjoyable stay and that our services met your expectations. It would be our pleasure to welcome you back to Shangri-La Surabaya for another exceptional experience in the near future. Warm regards, Shangri-La Surabaya
A***a
icon-origin-TRAVELOKA

10,0

/10

Reviewed 11 week(s) ago

Wonderful hotel we ever stay. Will back here for sure

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Accommodation's Reply
13 Feb 2025
Dear Valued Guests Thank you for sharing your wonderful review and rating. We are delighted to hear that you had an enjoyable stay and that our services met your expectations. It would be our pleasure to welcome you back to Shangri-La Surabaya for another exceptional experience in the near future. Warm regards, Shangri-La Surabaya
Donny R. M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10,0

/10

Reviewed 12 week(s) ago

Good as always. Nice welcoming and profesional team. Good job to Mrs. Lia (Front Office Manager) has aware and arrange our stay becomes memorable. Thanks a lot guys

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Accommodation's Reply
13 Feb 2025
Dear Donny R.M. Thank you for sharing your wonderful review and rating. We are delighted to hear that you had an enjoyable stay and that our services met your expectations. It would be our pleasure to welcome you back to Shangri-La Surabaya for another exceptional experience in the near future. Warm regards, Shangri-La Surabaya
a***f
icon-Business
Business
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9,4

/10

Reviewed 13 week(s) ago

The best service for attitude your staff and good place

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Accommodation's Reply
13 Feb 2025
Dear Valued Guests Thank you for sharing your wonderful review and rating. We are delighted to hear that you had an enjoyable stay and that our services met your expectations. It would be our pleasure to welcome you back to Shangri-La Surabaya for another exceptional experience in the near future. Warm regards, Shangri-La Surabaya
Budi A.
icon-origin-TRAVELOKA

9,7

/10

Reviewed 13 week(s) ago

Great shangrila. Relative price, taste 👍🏽👍🏽👍🏽
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Accommodation's Reply
13 Feb 2025
Dear Valued Guests Thank you for sharing your wonderful review and rating. We are delighted to hear that you had an enjoyable stay and that our services met your expectations. It would be our pleasure to welcome you back to Shangri-La Surabaya for another exceptional experience in the near future. Warm regards, Shangri-La Surabaya
Satya M. S.
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10,0

/10

Reviewed 15 week(s) ago

Very convenient and very easy access

1 people find it helpful

Accommodation's Reply
14 Jan 2025
Dear Satya M. S., Thank you for sharing your wonderful review and rating. We are delighted to hear that you had an enjoyable stay and that our services met your expectations. It would be our pleasure to welcome you back to Shangri-La Surabaya for another exceptional experience in the near future. Warm regards, Shangri-La Surabaya
H***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6,6

/10

Reviewed 15 week(s) ago

Dirty pool. Water stings the eyes. At 8 pm the pool is closed so visitors are not allowed to enjoy the night in the pool area even just sitting around relaxing.
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3 people find it helpful

Accommodation's Reply
14 Jan 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience at our swimming pool did not meet your expectations. We understand how important it is to relax and enjoy every aspect of your stay, and we deeply regret that this was not the case during your visit. The pool is currently undergoing necessary repairs to ensure we maintain the highest standards for our guests. We appreciate your understanding as we work diligently to enhance this facility. Regarding the operating hours, your input will help us reassess how we can better accommodate guest preferences in the future. We hope to have the chance to welcome you back soon, where you can enjoy a more delightful poolside experience. Please let us know if there’s anything we can do to make your next visit extraordinary. Warm Regards, Shangri-La Surabaya
P***O
icon-origin-TRAVELOKA

10,0

/10

Reviewed 15 week(s) ago

A delightful experience at Shangrila Hotel. Great food, great Christmas atmosphere
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Accommodation's Reply
14 Jan 2025
Dear Valued Guest, Thank you for sharing your wonderful review and rating. We are delighted to hear that you had an enjoyable stay and that our services met your expectations. It would be our pleasure to welcome you back to Shangri-La Surabaya for another exceptional experience in the near future. Warm regards, Shangri-La Surabaya
Maria M. B.
icon-Staycation
Staycation
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9,4

/10

Reviewed 15 week(s) ago

A new year eve staycation and it was a wonderful one. We stayed in the executive room with a great city view and my kids especially loved the bathtub.

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Accommodation's Reply
14 Jan 2025
Dear Maria M. B., Thank you for sharing your wonderful review and rating. We are delighted to hear that you had an enjoyable stay and that our services met your expectations. It would be our pleasure to welcome you back to Shangri-La Surabaya for another exceptional experience in the near future. Warm regards, Shangri-La Surabaya
aris s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10,0

/10

Reviewed 15 week(s) ago

Staying 1 night in the executive room gave an extraordinary experience, all the staff are very friendly and do not hesitate to ask something that might need help. The lobby is spacious and comfortable. The bedroom is clean and comfortable, the TV picture is clear. Although the menu variety is a little lacking for a 5 star class, the taste is not disappointing. Highly recommended to stay here.
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Accommodation's Reply
14 Jan 2025
Dear Aris S, Thank you for sharing your wonderful review and rating. We are delighted to hear that you had an enjoyable stay and that our services met your expectations. It would be our pleasure to welcome you back to Shangri-La Surabaya for another exceptional experience in the near future. Warm regards, Shangri-La Surabaya
Y***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10,0

/10

Reviewed 16 week(s) ago

The room was so good, love it, the strongest point from this hotel.

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Accommodation's Reply
14 Jan 2025
Dear Valued Guest, Thank you for sharing your wonderful review and rating. We are delighted to hear that you had an enjoyable stay and that our services met your expectations. It would be our pleasure to welcome you back to Shangri-La Surabaya for another exceptional experience in the near future. Warm regards, Shangri-La Surabaya
R***n
icon-origin-TRAVELOKA

10,0

/10

Reviewed 16 week(s) ago

There are many star hotels, the standard of a star hotel is certainly good..but here the ambience is different, unique and not just a generic star hotel. thx shangri la
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Accommodation's Reply
14 Jan 2025
Dear Valued Guest, Thank you for sharing your wonderful review and rating. We are delighted to hear that you had an enjoyable stay and that our services met your expectations. It would be our pleasure to welcome you back to Shangri-La Surabaya for another exceptional experience in the near future. Warm regards, Shangri-La Surabaya
Bambang D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 16 week(s) ago

Very impressive and the employees are indeed professional and educated.
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Accommodation's Reply
14 Jan 2025
Dear Bambang D. Thank you for sharing your wonderful review and rating. We are delighted to hear that you had an enjoyable stay and that our services met your expectations. It would be our pleasure to welcome you back to Shangri-La Surabaya for another exceptional experience in the near future. Warm regards, Shangri-La Surabaya
Dinasty A. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 16 week(s) ago

Everything is very excellent & food is exquisite.

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Accommodation's Reply
14 Jan 2025
Dear Dinasty A.R. Thank you for sharing your wonderful review and rating. We are delighted to hear that you had an enjoyable stay and that our services met your expectations. It would be our pleasure to welcome you back to Shangri-La Surabaya for another exceptional experience in the near future. Warm regards, Shangri-La Surabaya
David K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8,5

/10

Reviewed 17 week(s) ago

Thank you for the birthday cakes!

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Accommodation's Reply
14 Jan 2025
Dear David K. Thank you for sharing your wonderful review and rating. We are delighted to hear that you had an enjoyable stay and that our services met your expectations. It would be our pleasure to welcome you back to Shangri-La Surabaya for another exceptional experience in the near future. Warm regards, Shangri-La Surabaya
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Exterior 4 Shangri-La Surabaya

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